1. HAVIK PATEL, PFP
Ontario, L6M2V1 | (905) 580-2040 | b@bhavikpatel.net | ca.linkedin.com/in/bhavikpatel2
Accomplished, effective, and efficient Professional with 15+ years of experience in Financial Advice, Investment
Strategies, Wealth Management, Client Relations, Team Support, and Sales Growth within financial, banking,
investments, and hospitality environments. Recognized for consistently going above and beyond to support team
members to ensure that client needs are met. Demonstrated expertise in establishing new accounts thorough
expertise in financial planning and investments. Proven communicator, fostering trusting and long-lasting
relations with management, team members, and clients, to exceed revenue and service goals.
 Financial Planning  Brand Advisement  Wealth Management
 Business Planning  Investment Strategies & Analysis  Regulatory Compliance
 Process Improvements  Team Training, Support & Coaching  Report Analysis
 Branch Relations & Support  Sales Revenue & Upselling  Audit Functions
 Client Relations & Support  Fundcom & Morningstar  Horizons & MS Office
EXPERIENCE & NOTABLE CONTRIBUTIONS
RBC  Mississauga, ON
Invest by Phone Advisor - Select Team 2012-Present
 Assisted High Net Worth retail clients with investment related inquiries while increasing share of wallet to
generate $2.7MM in sales annually
 Adjusted client Financial Plans by identifying opportunities to increase client AUM (Assets Under Management)
by up to 20% while ensuring investment holdings were properly structured (Asset Location)
 Created guides and FAQs for Registered Disability Savings Plan that assisted 15+ support staff, and slashed
RDSP call length by 20%
 Chair monthly educational meetings on RBC Managed Portfolios and Third Party Investment accounts as well
as presentations to new representatives on RDSPs & Leveraged Investment Strategies
 Consistently commended and recipient of numerous letters of appreciation by RBC Branch representatives and
clients for triaging calls to support branch staff in reviewing any purchases outside of RBC guidelines
 Evaluated Leveraged Investment Strategies to ensure compliance with legal and regulatory guidelines, and
educated clients regarding leveraged risk reward scenario
 Provide information to RBC branch staff on Third Party Fund options, recommending funds on Spotlight list
Investment Specialist 2010-2012
 Assisted 30+ client inquiries per day regarding investment solutions, while generating $1MM in annual sales
 Created e-mail template to simplify information delivery to clients, improving team efficiencies that reduced 3
hours of administrative work per week and increased 15% in monthly client satisfaction surveys
 Utilized Horizons calculators to assist clients in developing and refining financial goals
Credit Card Sales and Support Representative 2009-2010
 Answered an average of 80+ phone calls per day providing prompt and professional customer service, and
receiving 80% in positive customer satisfaction ratings
 Upsold at least 15 clients per week, generating significant additional revenue
 Consistently exceeded sales target goals by 20%
 Increased clients Credit Limit after reviewing Credit Bureau within applicable designated lending authorities
BELL MOTEL  Burlington, Ontario  1999-2008
Assistant Manager
 Managed operations during owner’s absence, supervising 3 cleaning staff and keeping accurate inventory
 Oversaw transition from paper accounting system to electronic system on Excel, reducing administrative hours
by 25%, and eliminating $100 in paper costs
 Created monthly Cash Flow Statements, allowing management to strategically plan future endeavors
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2. Bhavik Patel  (905) 580-2040  b@bhavikpatel.net
EDUCATION & CERTIFICATIONS
PFP (Personal Financial Planner Designation), 2014
Français langue étrangère Immersion Certificate
Elémentaire Avancé
UNIVERSITÉ DE LAVAL
Business Management Diploma
HUMBER COLLEGE | Toronto ON
PROFESSIONAL DEVELOPMENT
Leveraging for Investments, IFSE, Toronto, On, 2015
Certificate in Financial Services Advice, CSI, Toronto, On, 2013
Financial Planning 1, 2 & PFSA, CSI, Toronto, On, 2014
CSC, Canadian Securities Course, CSI, Toronto, On, 2013
CPH, Conduct and Practices Handbook, CSI, Toronto, On, 2012
DFC, Derivatives Fundamentals Course, CSI, Toronto, On, 2010