2. What is a supply chain ?
• A supply chain consists of all parties involved,
directly or indirectly, in fulfillment a customer
request.
• The supply chain includes not only the
manufacturer and suppliers, but also transporters,
warehouse, retailers, and even customers
themselves.
• These functions include marketing, operations,
distribution, finance, and customer service.
3. Key of SCM Process
• Customer order cycle
• Replenishment cycle
• Manufacturing cycle
• Procurement cycle
5. Customer order cycle
• Customer arrival
• Customer order entry
• Customer order fulfillment
• Customer order receiving
6. Replenishment cycle
• Retail order trigger
• Retail order entry
• Retail order fulfillment
• Retail order receiving
7. Manufacturing cycle
• Order arrival from the distributor, retailer, or
customer
• Production scheduling
• Manufacturing and shipping
• Receiving at the distributor, retailer, or customer
8. Evolution of SCM
• Role of IT in scm
• Role of scm in E-Business
• Demand management
• Supply management
• Integrator
9. Role of IT
• Information is crucial to the performance of a
supply chain because it provides the basis on which
supply chain managers make decisions.
• Information technology consists of the tools used to
gain awareness of information, analyze this
information, and execute on it to increase the
performance of the supply chains.
• EAS software is used in information flow system.
10. Scm in E-Business
• An e-business finds it easier to offer a large
selection of products than a stores.
• Example-
• Amazon.com offers a much larger selection of
books, clothes, electronic and other items.
• Myntra.com
11. Integrator
• Deals with the integration of different areas .
• The first one is planning forecasting and
replenishment.
• The second is E-business
12. Dell Computer’s supply chain
Customer
Web page
Assembly plant
All of Dell’s suppliers and their suppliers
Dell builds to order: customer order initiates
manufacturing at Dell
Dell does not have a retailer, wholesaler, or distributor in its
supply chain
15. Nutan Mumbai Tiffin Box Suppliers
Association
• History :Started in 1880
• Charitable trust :Registered in 1956
• Average literacy rate :8th grade schooling
• Total area coverage :60km
• Employee strength :5000
• Number of tiffin’s :2,00,000
i.e 4,00,000 transaction everyday.
• Time taken :3hrs
16. Examples of Supply Chains
Dell / Compaq
Toyota / Ford
Milk Distribution System of NDDB
Dabbawalas of Mumbai
Amazon / Borders / Barnes and Noble
17. Which software is used in…
• Retail industry..?
• Hospitality industry...?
• Super markets…?
18. Cloud-Based POS(2000s)
History:
• One of the first microprocessor-controlled cash register
systems was built by William Brobeck and Associates in
1974, for McDonald’s Restaurants.
• In 1992 Martin Goodwin and Bob Henry created the first
point of sale software that could run on the Microsoft
Windows platform named IT Retail.
• Cloud-based POS systems are different from traditional
POS largely because user data, including sales and
inventory, are not stored locally, but in a remote server.
The POS system is also not run locally, so there is no
installation required.