1. Beth Johnson
2 State St. Plainville, Ma 02762 * (774) 826-7640 *bjohnson31174@gmail.com
Skills
* Interpersonal communication * Excellent customer service * Leadership * Prioritization * Organizational *
I am a dedicated and caring individual seeking a position as a Food Service Director in a School Food
Service System.
Experience
Massachusetts General Hospital, Boston Ma 2014-present
Retail Food Service Manager
*Co-manage the daily operations of both a high volume 24 hour Coffee Shop/Café and an off campus satellite
Cafeteria with a total of 30 employees
*Expedite daily orders to ensure adequate supplies for our high volume business and maintain a daily spending
budget
*Maintain equipment including regularly scheduled maintenance and emergency repairs, while maintaining necessary
records of equipment repairs
*Perform both yearly employee evaluations and corrective actions, as well as establish when corrective actions
should be administered
* Plan and implement yearly in-services such as fire safety training, as well as other trainings to ensure the health
and safety of our staff and the public
*Precept dietetic interns who have month long rotations in food service
* Implement new ideas for product development and process improvement
*Communicate with purchasing manager to bring in new products to help increase sales and better suit the unit
*Plans menu items for new rotations of both coffee and meals and snack food
*Conduct interviews of potential employees and decide if they are a good fit
*Develop and establish policies within the unit as needed
*Create weekly schedule for staffing of all three shifts, being sure to cover all vacation days and personal day
requests
*Administer weekly payroll into the Kronos system
*Perform occasional recipe audits to keep up with costing out various food recipes
*Work actively with employees on a daily basis to help maintain high performance standards and prompt customer

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service while directly supervising staff
*Participate in Nutrition Food Service Department meetings as well as private meetings with both the assistant
director and Director of Nutrition
*Provide information about contents of recipes for consumers who are concerned about food allergies or calorie
content of specific food items
* Oversee accounting procedures such as keeping track of daily sales, tracking employee cash accountability as well
as daily cash drawer handling
Caffe Bella, Randolph, Ma 2004-present
Food Server
*Maintain the restaurants Zagat rating by providing exceptional service, a welcome environment, and positive
customer interactions.
*Communicate specific diet and allergy information and menu alternatives to staff and customers.
*Provide leadership and direction to staff to create a balanced workflow and enhanced teamwork.
Massachusetts General Hospital, Boston Ma 2013-2014
Dietetic Intern
*Completed a 50-week supervised practice that provided experience in the areas of Food Service Management,
Community Nutrition, Clinical Nutrition, Research, and School Food Service.
* Independently managed a team of six employees for one week to cover another supervisor’s vacation time during
staff relief.
*Participated in the change from a cook-chill to a cook-serve patient food service system.
*Constructed and implemented process improvement in both retail and patient food settings.
*Created an independent recipe including cost analysis and nutrition data that fits the MGH Be-Fit criteria.
* Developed and enhanced skills in communication, training, teamwork, time management, clinical judgment and
motivational interviewing.
*Designed an extensive business plan with peers to open a gluten, peanut, tree-nut and soy free establishment in
an existing café at MGH.
* Coordinated project activities for “Revere on the Move” a grant funded community project intended to help improve
the health and wellness of the Residents of Revere. The project involved evaluating menu analysis software,
performing nutritional analysis on menu items for several restaurants in Revere, and adjusting original recipes for
healthier options designating them “Healthy Dining Certified.”

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Massasoit Community College, Brockton, Ma 2005-2007
Career Services Clerk
*Designed and created weekly job-posting boards and publications on campus for students to have quick access to
current available positions.
*Actively involved in planning and facilitation of the yearly Job Fair on Campus.
*Educated students on tools regarding career planning and resume writing.
*Communicated with businesses about available jobs, and entered the information into the database
Education
Framingham State University 2008-2013
*Bachelor of Science in Food and Nutrition, May 2013
• Active member of Phi Upsilon Omicron National Honors Society.
Massasoit Community College 2003-2007
*Associate of Science in Liberal Arts, May 2007
• Associate Coordinator of Media Axis, Sept 2005-May 2007
Membership/Leadership/Certifications
*UDSA Volunteer for HUSSC *BH Wood School Wellness Committee member
*Massachusetts Dietetic Association member *Academy of Nutrition and Dietetics member
*ServSafe Certified *Nutrition/cooking instructor for GWARC