Berjes Malegamwala

United Arab Emirates United Arab Emirates

Management Consultant - Processes

Consulting / Advisory

I am a certified SSBB, and trained Lead Auditor ISO 9001:2008, having a total of 14 yrs of Management exp. in the Outsourcing, Banking and Hospitality industries in various roles. My educational qualification & work exp. have equipped me with a multitude of skills, boosted my confidence to excel in my career. Although successful in my overall career, I have realized the aspects of my work I find most rewarding are in Service Quality and Process Excellence related functions. The following offers a few highlights: •Solid foundation in Service Quality & Process Excellence with Exp in Process Designing/Implementation: As Quality Assurance Manager, I was responsible for managing all quali..