Webinar enhancing quality and testing in agile teams - PractiTest - Ben Linders

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It can be hard for agile teams to deal with quality and testing challenges and decide what to do to deliver high-quality products. There are many different approaches and solutions, which, depending on the context, the problem at hand, and how they are applied, can be more or less effective. In this webinar, Ben Linders will show you how can use gamification to self-assess your current way of working and enhance quality and testing in agile teams. Playing games with the Agile Testing Coaching Cards and Agile Quality Coaching Cards make it possible to explore your current quality and testing practice and reach a consensus on what could be improved. Players can use the coaching cards to discuss quality and testing values, principles, and practices. In teams, people can use the cards to share their experiences and learnings. During the webinar, we’ll pick out cards from the coaching decks to go into detail on specific principles and practices and explore how they can be applied effectively.

Software

benlinders.com - @BenLinders 1
Ben Linders Consulting
Webinar Enhancing quality and
testing in agile teams
PractiTest, Sep 9, 2020
Ben Linders

benlinders.com - @BenLinders 2
Ben Linders Consulting
Trainer / Coach / Adviser / Author / Speaker
Agile, Lean, Quality & Continuous improvement
Freelance Editor for InfoQ.com
BenLinders.com
Books: Valuable Agile Retrospectives Problem? What Problem?
What Drives Quality Self-assessments Continuous Improvement
Games: Agile Self-assessment Game Retrospectives Bingo Impediments
Quality Coaching Cards Agile Testing Cards

benlinders.com - @BenLinders 3
Ben Linders Consulting
Quality & Testing Challenges
 Integrating automation and manual
testing
 Including developers and other team
members into the testing process
 Generating visibility into the testing
process and the status of the product
https://qablog.practitest.com/state-of-testing/

benlinders.com - @BenLinders 4
Ben Linders ConsultingSource: World Quality Report 2019

benlinders.com - @BenLinders 5
Ben Linders Consulting
Agile Quality/Testing Coaching

benlinders.com - @BenLinders 6
Ben Linders Consulting
Imposing doesn’t work

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Ben Linders Consulting
Gamification
Applying principles and practices from
gaming in a non-gaming context
 Points, badges, and leaderboards
 Stories, challenges, journeys
 Progression or emerge structure
Connecting theory to practice

benlinders.com - @BenLinders 8
Ben Linders Consulting
What can gamification bring?
 People like to play games
 Encourage and involve people
 Provide different perspectives
 Stimulate collaboration
 Build relationships
 Visualize what’s happening
 Establish safety to fail and learn

benlinders.com - @BenLinders 9
Ben Linders Consulting
Agile Self-assessments
Self-assess to improve
 Discuss & Learn
 Engage & Involve
 Health check
 Take action
Agile journey
Checklists Game

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Ben Linders Consulting
Playing the Agile Self-assessment Game

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Ben Linders Consulting
Sharing Challenges

benlinders.com - @BenLinders 12
Ben Linders Consulting
Improving Quality & Testing
 Establish a culture of learning
 Drive out fear and blaming
 Do improvements at all levels

benlinders.com - @BenLinders 13
Ben Linders Consulting
Key Takeaways
• Testing and quality challenges are largely impacted by
the way people work and how they collaborate
• Coaching, both technical and on team working, can lead
to higher quality
• Don't impose change on people, engage and empower
people with self-assessments and gamification

benlinders.com - @BenLinders 14
Ben Linders Consulting
Questions?Questions?
Ben Linders
Trainer / Coach / Adviser / Author / Speaker
Agile, Lean, Quality & Continuous Improvement
info@BenLinders.cominfo@BenLinders.com
@BenLinders
www.linkedin.com/in/benlinderswww.linkedin.com/in/benlinders
www.facebook.com/BenLindersAdvieswww.facebook.com/BenLindersAdvies
www.benlinders.comwww.benlinders.com

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Ben Linders Consulting
Links
State of Testing qablog.practitest.com/state-of-testing/
World Quality Report sogeti.com/explore/reports/world-quality-report-2019
Agile Self-assessments benlinders.com/game
Quality Cards benlinders.com/shop/agile-quality-coaching-cards/
Testing Cards benlinders.com/shop/agile-testing-coaching-cards/

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