Andreas Ponte presented on how adding additional collaboration tools, beyond what companies currently use like Office 365, can provide benefits. He discussed one customer who was unhappy with their SharePoint solution and found that IBM Connections met their needs better by offering all tools in one app, easy community setup without IT help, integrated file sharing across modules, and mobile access without additional licensing fees. The customer was convinced by IBM Connections' out-of-the-box capabilities and ability to start using it immediately without development work.

1. 2018
How adding a further tool can be a good thing
Andreas Ponte

2. What I’ll talk about
• Introduction
• Some background information
• What users/companies complain about the O365 offering
• One of our customers use case
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3. about me
Andreas Ponte
• ~20 years in the Lotus/ICS world
• Worked for a Reinsurance company until 2007
Amongst other things responsible for the global communication infrastructure
• Joined Belsoft AG in 2007
Focus on consulting in the IBM Domino and mobile solutions area
• Since 2014 CEO of Belsoft Collaboration AG
• Focus on IBM Domino, Enterprise Social Networks and Security
• 2015 - 2018
• Regularly speaking at own events and various user groups
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2
Implementation
and Integration
Strategic
Consulting
Development
Support & Services
3
4
Architecture / Concepts / Engineering
Setup and operation of infrastructure /
POC’s / Hosting
Project Management / Education / Support
Custom Development / AI Integration

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How adding a further tool can
be a good thing

7. How adding a further tool can be a good thing
• We are working in the so called “competitive market” and often hear
complains about the “tools” in place
• For many the mantra seems to be “this is what we got, now use it”
• For us, it’s not about competing, it’s about integration and enabling
the companies to use the right tools for their work
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?

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12. it’s all about the loops
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13. ME COMPANY
AS NEEDED
PRIMARY
People involved
Frequency
My Work
My content
Tasks / deadlines
Conversations
Current projects
Meetings
My Teams
Projects
Communities
Conversations
Squads
Guilds
My Dept.
HR info
Related team members
Manager
My Company
HR info
Policies
Career
Money
Benefits
Bringing it all together: Tailored Experience
Think 2018 / Community Day / © 2018 IBMCorporation
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Important first step

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18. Customer Story
Background information:
• Sharepoint in use, internal developer is building a solution to use internally but
also with external volunteers.
• Project work over a year, customer not happy with solution and features offered.
Access from outside the company lacking, mobile support missing/not good
enough -> pain point, since volunteers do not have an internal account.
• We were working with them on other projects and shared our information with
them through an external Connections community (forums, files).
• They asked us about our collaboration tool and if we could do a demo for them.
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19. Customer Story
• Question after the demo:
“How long will it take to develop such a site for us?”
-> no development time, “only” set up of servers and integration
with AD, you pick and choose the modules you want to offer your
users.
• OK, a little development time, as we integrated XPages
applications to handle the change and reset of passwords for the
volunteers/external accounts.
Internal users are authenticated via LDAP/AD.
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20. Password handling for external users
• Two XPages applications to reset or
change the password
• Available for external accounts/
users only
• Internal user requests are handled
via password reset or change in AD
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21. Customer Story Feedback
Feedback from the customer, about the reasons which convinced them to choose IBM Connections
• You can start “out of the box” with a full set of tools, all within one app/tool
• Community Owners can be enabled to set up their Community on their own. No IT or developer needed.
• Easy yet central file sharing (one file, offered to different modules)
• Mobile access, choice of App or Browser
• No development needed
• Most users are external (=no licensing costs)
• IBM Docs: versioning and information about the file solved in a better way
and again, one file, central location, shared with different Communities/modules
• Head of IT (full-fledged Microsoft user) our biggest IBM Connections Champion within the company
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IBM Connections Files (Cloud)
UPDATES
UPLOAD
Upon initial upload,
decide if the file is to
be shared externally
Connections Files
SHARE
TAKE IT WITH YOU
04
01 02
03
CHEATSHEET
#
IBM Collaboration Services 2 0 1 7
Max file size
scanned for virus
2 GB Encryption protects
content from search
Pick private
access for piece
meal or wider
selective access
or align access
with community
membership
Communities ALL
RIGHTS:
Owners
Editors
Readers
When shared
When updated
Versioning =
history + backup
Comment
Upload versions
Co edit with DOCs
Lock or unlock
a version
sync
TAGS
KEYWORDS
FOLDERS
& more
ANYWHERE
access
Viewable from
Connections app
Connections
Editor for
on the fly edits
Plug-ins for
slicker integration
Private People

24. Design/UI changes
• We are working with IBM
Connections Customizer to enhance
and sometimes simplify the UI and
look and feel of IBM Connections.
• We are going to showcase part of
our work at SocialConnections in
Berlin on October 16/17, 2018
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IBM Connections Customizer lets you
change both the look and feel and the
behaviour of IBM Connections.
Changing the look and feel gives your
users an interface that complies with
corporate design standards or
provides easier ways to access
information.
Stefano Pogliani, IBM

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want to know more? get in touch with us
Belsoft Collaboration AG
collaboration@belsoft.ch
https://belsoft-collaboration.ch
@belsoft
Tel: +41 44 388 13 41

27. Event Partner Platinum Sponsor
Gold Sponsors
Silver Sponsor
Bronze Sponsors
Bag Sponsor
Thanks
to the
2018
Sponsors

28. Slide 10:
«When To Use What In Office 365» by Richard Harbridge, Kanwal Khipple & Haniel Croitoru, 2toLead
Slide 12:
«Microsoft 365 Teamwork infographic» from metalogix.com
«Where to start the conversation for teamwork» infographic from 365forall.com
Slide 13:
«What’s new in IBM Connections» by René Schimmer, IBM, Think 2018 Community Day
Slide 23:
«Connections Files - What you Need to Know (Cheat sheet)», IBM
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Resources