Becky Richman is seeking a front desk or receptionist position. She has over 15 years of experience as a certified nursing assistant and has also worked in customer service roles such as a supervisor at Blockbuster and Albertsons. She is currently pursuing an Associate's Degree in General Business at the College of Western Idaho and has a diploma from Capital High School. References are available upon request.

1. Becky Richman
1220 Sweetwood Circle
Nampa, Idaho 83651
blrichman@yahoo.com
208-907-2378
SKILLS:
Front Desk/ Receptionist Experience
10 key 9000 numbers per minute
Typing 40 to 50 words per minute
Computer skills Excel, Windows XP, Windows 7, Microsoft Word, Access, PowerPoint
Supervisory Skills (training, managed the lobby area, scheduling staff, hire and fire staff,
inventory).
Customer Service (Ensuring that a Customer is happy with my service and others that
provide the same service)
WORK EXPERIENCE:
Certified Nursing Assistant
Nampa Care Center Nampa, Idaho February 2011 to April 2014
Meridian Rehab and Care Meridian, Idaho March 2009 to February 8, 2011
Valley View Health Care Boise, Idaho September 2004 to April 2009
Kartcher Estates Nampa, Idaho August 2006 to March 2007
Help patients eat, dress, bathe, answer calls for help and deliver messages, make beds and
tidy up rooms.
Taking a patients temperature, pulse rate, respiration rate, or blood pressure
Help patients get out of bed and walk
Provides for patient's personal hygiene: gives bedpans, urinals, baths, backrubs,
shampoos, and shaves, and assists with showers.
Provides for activities of daily living: assists with meals and feeds patients; ambulates,
turns, and positions patients.
Transfer using lifts, gait belts, and supervision depending on need.
Supervisor
Blockbuster Boise, Idaho May 2003 to March 2004
Make deposits and made sure that the money in the safe was correct, balanced the books
at the end of the day.
Customer service, answer multi-lined phones, inventory, and cashier.

2. Lobby Supervisor
Albertsons Boise, Idaho June 1999 to March 2003
I supervised 8 employees
Wrote schedules
Hired and fired staff
Paperwork, inventory
1 hour photo (received my photo certificate), and video department.
Front Desk/ Night Auditor
Holiday Inn Express Boise, Idaho March 2000 to November 2000
Checks guests in and out of the hotel
Customer service, answer multi-lined phones, and balance all the reports at night
Fold laundry and deliver it to the appropriate rooms
Clean the pool area, set up continental breakfast, and keep lobby area clean.
EDUCATION:
College of Western Idaho Nampa, Idaho September 2012 to Present
General Business Associates Degree
Brief Calculus
Business Computer Class
Business Stats for Decision Making
Business Communications
Legal Environment
Boise State Technical School Boise, Idaho March 2004 to July 2004
Certified Nursing Assistant
Capital High School Boise, Idaho August 1990 to May 1993
Diploma
References Available Upon Request

3. REFERENCES:
Lisa Schmidt Payette, Idaho 541-212-1293 Meridian Rehab-CAN Co-worker
Marjorie Hawkins Fruitland, Idaho 208-989-5910 West Valley-RN Co-worker
Cheryl Freeman Nampa, Idaho 208-447-6995 Nampa Care-CNA Friend
Nichole Comparato Nampa, Idaho 208-475-4271 Nampa Care-LPN Co-worker