1. INTERNAL داخلي
Basheer Sabih Salman Al-Ebadi
P.O. box 14490 Dammam 31421 – Saudi Arabia
Mobile: (+966) 590072990
E-mail: b.alabady@gmail.com
OBJECTIVE
Results-oriented, high-energy, hands-on professional, with valuable experience and achievements seeking a responsible and challenging position in a growth oriented progressive institution where my experience and skills will significantly contribute to the overall success of the organization and provide opportunities for my career growth. Also I strive to ensure that a high degree of relationship is maintained between staff and colleagues.
PROFESSIONAL PROFILE
Proficient problem solver who envisions business and technical perspective to develop a workable solution with valuable background in business management, planning and administration, quality management systems, and teamwork. Motivated achiever, innovative, dedicated, challenging, hard working, with high-level of commitment and reliability. Major strengths include strong leadership, excellent communication skills, competent, strong team player, and attention to detail.
Bilingual Professional with comprehensive business/technical skills and experience in business process automation, enterprise resource planning, process improvement, systems integration, requirements analysis, workflow design, networking, software development, quality assurance, CRM, document management, and vendor relationships.
EDUCATIONAL QUALIFICATION
Master of Business Administration (MBA)
2009 – 2013
King Fahd University of Petroleum & Minerals; Dhahran, Saudi Arabia
Bachelor of Computer Engineering (COE)
1999 – 2006
King Fahd University of Petroleum & Minerals; Dhahran, Saudi Arabia
PROFESSIONAL EXPERIENCE
Section Head at Local Content and Investment Development Center 2010 - present Chamber of Commerce and Industry – Eastern Province, Saudi Arabia
Key Responsibilities:
Set department goals, KPIs, and annual objectives.
Involved in reviewing, evaluating, and discussion of the annual achievements.
Coordinated with key internal departments and external stakeholders to gather and disseminate investment and business information to investors
Gathered requirements, created design documents, and performed impact analysis for application changes.
Redesigned and developed the department’s internal processes.
Participated in planning, organizing, coordination, and arrangements of several local and international forums and conferences.
2. INTERNAL داخلي
Systems Analyst at IT Department 2006 – 2010 Chamber of Commerce and Industry – Eastern Province, Saudi Arabia
Completed many large scale projects such as Eastern province statistical website, training center website, rules and regulations website, investment and local content website. These websites serve more than 40,000 of the organization’s members and hundreds of external stakeholders.
Key Responsibilities:
Involved in managing, maintaining, developing and deploying applications and databases in response to business needs.
Performed database administration and development, as well as web development.
Worked with the business to add functionality to existing databases in production.
Contributed to the overall development of the web development team.
Performed maintenance and updates to existing websites as requested.
Software Developer (Freelancer) 2008 – 2009 Gift Mart International – Eastern Province, Saudi Arabia
Developed an enterprise web application system for a mid-size company that manages, control, and audit all business processes such as: initiating and following up orders, stock management, suppliers, salesmen, products gallery, customers, performance and financial reports, and administration. The software is being used now for more than 7 years and serve more than 100 employees and hundreds of customers in several branches around the world.
Key Responsibilities:
Coordinated with all company’s departments to collect their requirements and align it with the project objectives.
Analyzed company processes and expectations and designed workflows for all company processes.
Developed web application software based on ASP and SQL Server 2000.
Developed all application tiers from analysis, logical design, software design, database design, code writing, documentation, and implementation.
Utilized system performance by using JavaScript, VB Script, DHTML, and AJAX technologies.
Performed all support phases such as: testing, debugging, maintenance, and upgrading of the software.
Provided software training and quality assurance.
MAJOR PROJECTS
ISO 90001:2008 (Information Security Management System) Internal Audit, 2009 – Present
Planned and conducted professional management system audits.
Generated ideas to maximize assignment productivity.
Identified areas of potential efficiency improvements.
Compiled reports of audit results to senior managers.
Assisted in the training and coaching of junior members of staff.
Drafted audit reports for review by the lead auditor and senior managers.
Identified any gaps in controls and make practical recommendations.
Conducted audits for five consecutive years.
3. INTERNAL داخلي
Siebel Marketing CRM System, 2010 – 2012
The Siebel Marketing CRM System was implemented as a tool to effectively conduct marketing campaigns to the department's and the organization's business clients.
Represented as the Subject Matter Expert for four departments.
Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the senior management and document analysis, represented them in requirements traceability matrix (RTM).
Wrote user requirements specification (URS) and functional requirements specification (FRS) documents as per the requirements and process flow.
Investment Development Portal, 2014 – Present
This portal objective is to provide the investment opportunities and projects in the Eastern Province to the foreign investors.
It allows Saudi businessmen to reach foreign investors who are willing to enter the Saudi market through legal and authenticated process.
Was responsible for leading and managing a project team in designing and development of the website.
Also involved in managing, planning, scheduling & reporting on project activities.
The complete portal analysis, design, development, testing, and deployment were in-house.
TECHNICAL AREAS OF EXPERTISE
Seibel CRM System
JavaScript, VB Script, AJAX
System Analysis, Logical Design
MS FrontPage, MS Expression Web
Software Design, Web Design
Active Directory
ASP Classic, ASP.NET, SQL
Wired, Wireless, and VPN Networks
MS Visual Studio, MS SharePoint
MS Exchange Server, ISA Server
MS SQL Server 2000/2005
MDaemon Email Server
HTML, DHTML, XML, CSS
Document Management Systems
TRAINING COURSES
Successfully completed Siebel CRM 8.1 Fundamentals Course.
Certificate from TUV NORD for successfully completing a training course on ISO 9001:2008 Quality Management System Internal Auditing.
Certificate from TUV NORD for successfully completing a training course on ISO 27001:2005 Information Security Management Internal Auditing.
Project Management Professional (PMBOK 5th Edition).
Information Management and Decision Support Systems.
Organizational Development System (Gung-Ho!).
Business Finance for Every One (CELEMI Apples & Oranges).
Productive Teamwork.
Middle management skills.
Presentation and Oral Skills.
Communication Skills Development.
Problems Solving and Decision Making.
Effective Business Writing.
Creativity Skills Seminar.
4. INTERNAL داخلي
LANGUAGE SKILLS
Arabic: Mother Tongue.
English: Fluent.
OTHER SKILLS AND QUALIFICATIONS
Website development and designing.
ISO 9001:2008 certified auditor.
ISO 27001:2005 certified auditor.
A member of Asharqia Toastmasters club (#1267758) since 2014.
Presentation skills.
Oral, written, and interpersonal skills.
Social and communication skills.
PERSONAL DETAILS
Date & Place of Birth:
Kuwait – July 03, 1978
Country of Residence:
Saudi Arabia
Nationality:
Iraqi
ID Number:
2085430425
Marital Status:
Married
Driving License:
Private
