•Take phone and email orders from internal and external customers nationwide. •Enter all toner orders into the database. •Expedite orders in a time sensitive manner. •Research any questions and follow up with clients and vendors as necessary. •Check inventory control and notify stock control departments of orders that would deplete stock. •Route orders to departments for filing and follow up on orders to ensure delivery by specified dates. •Verify price, discount and shipping charges. •Initiate purchase requisitions. •Works with production, sales, shipping, warehouse or common carrier personnel to expedite or trace missing or delayed shipments. •Review invoices and shipping documents. •Compiles statistics and prepares various reports for management.

1. BARBARA OLIVER
30048 N. Yellow Bee Dr.
San Tan Valley, Arizona 85143
Cell: 480-433-4493
babz2102003@yahoo.com
SUMMARY OF QUALIFICATIONS
 Skilled communicator, able to synthesize and deliver complex information to diverse audiences.
 Exceptional negotiation, diplomacy and team building skills.
 Deadline driven; accustomed to high volume environments. Comfortable working both independently and as a team
member.
 Computer oriented both in operating systems and software.
 Self-motivated, assertive,organized, detail oriented, and prudent.
PROFESSIONAL EXPERIENCE
Flexprint Inc., Mesa, AZ November 2015 to Present
Order Processor
 Take phone and email orders from internal and external customers nationwide.
 Enter all toner orders into the database.
 Expedite orders in a time sensitive manner.
 Research any questions and follow up with clients and vendors as necessary.
 Check inventory control and notify stockcontrol departments of orders that would deplete stock.
 Route orders to departments for filing and follow up on orders to ensure delivery by specified dates.
 Verify price, discount and shipping charges.
 Initiate purchase requisitions.
 Works with production,sales, shipping, warehouse or common carrier personnelto expedite or trace missing or delayed
shipments.
 Review invoices and shipping documents.
 Compiles statistics and prepares various reports for management.
W.W. Williams – Phoenix, AZ August 2014to September 2015
Parts Sales
 Works in all areas of the Parts Department when and where needed.
 Builds and maintains customers relationships
 Procures, expedites and delivers parts to the shop to facilitate the timely and accurate completion of repairs to customers’
equipment by performing the following duties.
 Works with customers, in person or on phone, in an effort to sell products or services offered by the company that fill current
or future needs and solve customers’ problems by performing the following duties.
 Responsible for the efficient handling and control of the parts business through proper inventory, record keeping, delivery
and reporting as well as other duties as specified by the Parts Manager.
 Provides total parts support to technicians in the shop to facilitate the timely and accurate completion of repairs to customers’
equipment by performing the following duties:
 Receives, stores,and distributes parts, other products, tools, and related equipment within the parts warehouse, to the internal
shop and to customers by performing the following duties:
 Provides support for technicians in repair bays by delivering new parts needed in repair process and retrieving warranty part s
and cores, tagging and locating as necessary.
 Builds and maintains relationships with technicians and shop personnel.
 Processes vendorinvoices for payment
 Processes customer payments in any of the acceptable forms, assuring that credit policies are observed when credit is th e
chosen payment method.

2. Empire-Cat -- Mesa, AZ June 2012 to August 2014
Parts Sales Expeditor
 Provides procurement support work throughout the procurement cycle with the Component Rebuild, Field Service
Department and external customers.
 Process mechanical parts orders, credits and core returns.
 Provides procurement/purchasing and administrative support to Contract Specialist.
 Communicate with Cat Inventory Specialist and Outsource Inventory Specialists.
 Provide responsive service to the maintenance technicians and external customers
 Issue parts when needed.
 Works DBS, SIS, Antares, Excel, and Word
 Complies with all safety and security policies in accordance with Company standards.
RSC Equipment Rental -- Scottsdale, AZ December 2006 to June 2012
Parts and Service Support Specialist
 Maintain cost effectiveness by ensuring that parts and related services for rental equipment are purchased and delivered in an
efficient manner.
 Enhance customer service by effectively supporting field personnel with all repair services, parts and invento ry issues.
 Processes amendments and modifications, monitors delivery status, reconciles invoices, maintain cost effectiveness and
accurate parts inventory by recommendations for the field and management.
 Tracking of repair services to assist in reducing down time.
 Maintain communication between the manufacturers and field personnel concerning new repair procedures.
 Ensuring the data integrity by managing uploads and modifications to the computerized inventory system.
 Expedite purchase orders with correct pricing, and correct part numbers from a parts purchasing pool.
 Ensuring compliance with Company inventory policies and procedures.
 Shipping and receiving of parts and parts consumption.
 Upload current pricing files to Wynne and produce reports.
 Proactively tracking open and past due orders and update the Wynne systemwith current information.
 Identify and analyze repair issues and work with manufactures to resolve with needed service bulletins or Tech Tips.
 Discuss with vendors about the availability, and delivery schedule of orders already placed.
 Provides procurement support work throughout the procurement cycle to other company locations.
 Answer high volume of in-coming calls, and in-person inquiries from colleagues, and treat each person with respect and
provide information and referrals.
 Prioritize and complete multiple tasks and follow through to achieve goals.
 Reviews files to determine unused items and recommends disposalof excess stock.
Le Nature -- Phoenix, Arizona May 2006 to November 2006
Tool-Crib Attendant
 Provides procurement/purchasing and administrative support to Contract Specialist.
 Provides procurement support work throughout the procurement cycle.
 Communicated with vendors to obtain product or service information, such as warranty, pricing, availability, and delivery
schedule.
 Discusses defective or unacceptable goods orservices with personnel,users,and vendors.
 Maintain open lines of communication with co-workers in every department and every position.
 Maintain and apply knowledge of current safety policies, and regulations.

3. Home Depot -- Queen Creek, Arizona June 2004 to July 2006
Scheduler/Sales Associate
 Provided continuous support to the HR Manager, coordinated schedule, appointments,and new employee orientation and
training.
 Coordinated and prepared work, meeting and training schedules for 200 current store associates.
 Adjusts schedules to meet changing priorities of the company, management, or employees.
 Juggled multiple tasks and achieving on time completion.
 Assist customers to select and purchase specified merchandise.
 Establish rapport with both customers and co-workers.
 Maintain and apply knowledge of current safety policies, and regulations.
EDUCATION, CERTIFICATIONS & AFFLIATIONS
University of Phoenix, Business Administration Courses, Phoenix, AZ
Certified Medical Coding Associate,TechSkills, Mesa,AZ
Applying