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Press Release
                                 JANUARY-SEPTEMBER 2011 RESULTS

           Banco Santander registered attributable profit
               of EUR 5.303 billion, a decline of 13%
          Banco Santander’s objective is to attain 10% core capital by June 2012,
           above the new capital requirements, without the need to issue capital,
            while maintaining its dividend policy. At the close of the third quarter
               2011, core capital stood at 9.42% under the current regulation.

        New mark-to-market accounting rules of public debt will have an impact
                        of EUR 1.5 billion of common equity.


     REVENUES: Group revenues increased 6% in the first nine months of the year. For
      the second time, these were above EUR 11,000 million in a single quarter, with an
      increase of 2% in basic revenues of Santander’s branch network in Spain.

    VOLUME: Loans stood at EUR 734,302 million and deposits at EUR 619,911 million,
     both increasing around 3%.

    NPLs: The Group’s NPL ratio came to 3.86%, with declines in Latin America,
     Santander Consumer Finance and Sovereign. In Spain, they increased to 5.15% due
     to the decline in loans, while still below the sector average.

    DIVERSIFICATION: Latin America contributed 45% of profit (Brazil, 25%);
     Continental Europe, 32% (Spain, 10%); U.K., 18% (excluding the extraordinary fund
     created in the second quarter), and Sovereign (US), 5%.

         Latin America: Attributable profit increased 3%, to EUR 3,528 million. Loans
          grew by 19% and deposits 8%

         Brazil registered profit of EUR 1,973 million, down 4%. Loans increased 19% and
          deposits 4%.

         Continental Europe: Attributable profit fell 17% to EUR 2,269 million. Loans
          remained stable and deposits grew 3%.

         United Kingdom: Attributable profit stood at EUR 757 million following the
          creation in the second quarter of the EUR 620 million fund to cover the sale of
          payment protection insurance. Loans were up 1% and deposits 4%.

         United States: Attributable profit grew 52%, to EUR 801 million. Sovereign
          contributed EUR 394 million, up 35%. Loans grew 5% and deposits 15%.

         Poland: The acquisition of Bank Zachodni WBK increased the Group’s
          diversification as it contributed EUR 172 million to Group profit since its
          integration in April. From January to September of this year, the bank earned
          EUR 245 million, an increase of 40%. 1
Comunicación Externa.
Ciudad Grupo Santander Edificio Arrecife Pl. 2
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11
email: comunicacionbancosantander@gruposantander.com
Madrid, Oct. 27, 2011 - Banco Santander registered net attributable profit of EUR 5,303
million in the first nine months of 2011, a decline of 13% from a year earlier. This profit
includes the EUR 620 million fund created in the second quarter to cover potential claims that
could arise from the sale of payment protection insurance in the U.K. Excluding this provision,
profit in the first half would stand at EUR 5,923 million, down 3% from the first three quarters
of 2010.

Banco Santander Chairman Emilio Botín said: “Our strong capacity to generate profit and the
soundness of our balance sheet will enable us to exceed new capital requirements without the
need to issue capital while maintaining our remuneration at EUR 0.60 per share in 2011.”

This year the Group has carried out two transactions which will generate capital gains of
approximately EUR 1.5 billion. These will be incorporated in the fourth quarter and will be fully
used to strengthen the balance sheet. These capital gains come from the alliance with Zurich
Financial for the insurance business in Latin America, with a capital gain of EUR 750 million,
and the entrance of new shareholders in Santander Consumer USA’s capital. They will
provide US$ 1,150 million of capital in a transaction that generates another capital gain of
EUR 750 million for the Group.

Results

The third quarter of 2011 was marked by a deterioration of the macroeconomic environment
and the sovereign debt crisis, which has generated volatility in equity and currency markets as
well as tension in wholesale funding markets.

In this context, Grupo Santander has focused on growing its basic revenues, which are the
main lever of profit generation, strengthening its liquidity and capital position.

                     Grupo Santander Results
                                                                                           Var. / 9M'10
                    EUR Mill.                                                9M'11         Amount       %
                     Net interest income                                   22,853           +957     +4.4
                     Fees                                                   8,017           +728    +10.0
                     Trading gains and other1                               2,384           +133     +5.9
                     Gross income                                          33,254         +1,818     +5.8
                     Operating expenses                                   -14,725          -1,227    +9.1
                     Net operating income                                  18,529           +591     +3.3
                     Loan-loss provisions                                  -7,777             +78    -1.0
                     Net op. income after provisions                       10,752           +668     +6.6
                     Other results and        provisions2                  -2,474          -1,256    n.m.
                     Profit before tax                                      8,278            -588    -6.6
                     Tax and minority interests                            -2,975            -189    +6.8
                     Attributable profit                                    5,303            -777   -12.8
                   (1) Including dividends, equity accounted income, and other operating results
                   (2) Including provision for PPI in Q2’11 in the UK (EUR 842 mill. before tax)




Diversification continues to be the driver enabling the Bank to achieve quarterly revenues of
more than EUR 11,000 million for a second quarter in a row, an increase of 6% in the first
nine months of the year. Total revenues are set for a record amount of EUR 44,000 million for
the full year, of which more than half will come from emerging markets for the first time.
                                                                                2
Comunicación Externa.
Ciudad Grupo Santander Edificio Arrecife Pl. 2
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11
email: comunicacionbancosantander@gruposantander.com
The performance of net interest income in Spain was of particular note in the context of a
slowdown in activity. The Santander branch network and Banesto have focused on
profitability, enabling an improvement in the spread between the cost of deposits and the yield
of loans for a fourth consecutive quarter. As a result, revenues grew for a third quarter in a
row from the floor set in the fourth quarter of 2010. Total revenues in both units amounted to
EUR 4,985 million, representing 15% of the Group’s total revenues (EUR 33,254 million) and
10% of profit.

Performance of costs, which grew 9%, clearly reflects the different economic cycles the
Group’s units are going through. The main units in Spain – Santander and Banesto –
registered a decline in costs of around 1%. Costs in Portugal decreased 2% and are down 1%
in the U.K. On the other hand, the Group’s main units in Latin America increased costs by
around 11% due to the expansion of their commercial infrastructure in view of strong growth
in business.

As a result, net operating income stood at EUR 18,529 million, up 3%. Loan-loss provisions
were down 1%, to EUR 7,777 million in the first nine months of the year. The Group’s NPL
ratio came to 3.86%, compared to 3.78% in the previous quarter. NPLs fell in Latin America,
Santander Consumer Finance and Sovereign, remained stable in the U.K., and grew 0.34
point in Spain to 5.15%, influenced both by credit deterioration and a slowdown in loans.
However, these ratios continue to be below the sector average in the markets where
Santander operates.

The results of the first nine months underline Grupo Santander’s capacity to generate
recurring ordinary profit of nearly EUR 6,000 million (attributed profit including the charges in
the U.K.), after setting aside loan-loss provisions of about EUR 7,800 million. This capacity to
generate recurrent earnings was highlighted by the stress tests carried out in July by the
European Banking Authority (EBA), which showed Santander to be the European bank which,
under the most adverse scenario, would generate the highest profit, distribute the largest
dividend and retain the most earnings.


                   Profit distribution by geographic area

                         Continental Europe                                                                            Brazil
                                    (ex-BZ WBK)                       Attributable profit(1) 9M’11
                  EUR million                                                                            Constant US$ million
                                                                                                Poland
                                            -17%                                          SCF     (BZ
                                                                          Global                 WBK)
                                                                         Europe                                         -6%
                                                                      Portugal


                                                                    SAN
                                                                  network +
                                                                   Banesto




                           UK and Sovereign                             UK                                      LatAm Ex-Brazil
                  Constant EUR million                                                                   Constant US$ million
                                                                              Sovereign
                               UK
                               UK                     Sovereign
                                                      Sovereign                                                        +17%
                                                         +44%


                              -9%
                                                                              Poland (BZ WBK)

                                                                       EUR 172 million (6 months)
                  (*) After PPI provision: € 757 mill. (-50%)


                  (1) Over recurring operating areas 9M’11 attributable profit before PPI provision




                                                                                            3
Comunicación Externa.
Ciudad Grupo Santander Edificio Arrecife Pl. 2
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11
email: comunicacionbancosantander@gruposantander.com
Emerging markets (Latin American and Poland), with high levels of growth, accounted for
47% of Group results, while 53% came from mature markets such as Spain, the U.K.,
Germany, the U.S. and Portugal.

Business
Santander’s central strategy continues to be to attract more, better customers, increase its
business with them and to improve its financial structure through more stable deposits. The
situation is different in each market. Thus, the units in emerging markets are growing more in
loans than in deposits, particularly in Latin America. In contrast, deposits are growing by more
than loans in the units where economies are slowing and debt is being reduced.

This combination has allowed Banco Santander to continue to strengthen its liquidity position.
Total Group lending came to EUR 734,302 million, or 118% of deposits of EUR 619,911
million. In December of 2008, this ratio was 150%. Moreover, Banco Santander continues to
enjoy better access to the market than other institutions, with debt issues of EUR 36,000
million during the first nine months, exceeding total maturities for the year of EUR 31,000
million. Moreover, Santander placed asset-backed securities worth EUR 20,000 million during
the period.

Total customer funds managed by the Group were nearly unchanged from a year earlier at
EUR 976,598 million at the close of September, 2011, while customer deposits rose by 3%.
In Spain, deposits from residents increased by 2%, to EUR 161,571 million, while non-
resident deposits rose by nearly 5% to EUR 451,346 million.


         Customer loans, September 2011                          Customer funds under management: September 2011
         % o/ operating areas                                    % o/ operating areas

                                Sovereign: 5%                                            Sovereign: 4%
      Other Latin America: 2%                                  Other Latin America: 4%
                  Chile: 3%                                               Chile: 3%
            Mexico: 2%                                               Mexico: 4%
                                                Spain: 30%                                               Spain: 28%
          Brazil: 10%
                                                                  Brazil: 15%

                                                                                                        Portugal: 4%
                                               Portugal: 4%                                            Germany: 4%
      United Kingdom:                                                                                 Retail Poland: 1%
                 33%                         Germany: 4%         United Kingdom:
                                           Retail Poland: 1%                                        Other Europe: 2%
                                                                            31%
                                        Other Europe: 6%




Grupo Santander net lending rose 3% to EUR 734,302 million at the close of September,
2011. Loans to residents in Spain fell by around 6%, while loans to non-residents increased
by 6%. In Spain and the U.K., which account for 63% of Group lending, outstanding loans fell
and were stable, respectively.
Capital and the share
Banco Santander has analyzed the new capital requirements realized by the EBA. In view of
these, Santander announces that its objective is to attain a core capital ratio of 10% by
June 30, 2012, one point more than the level required by European authorities, without
the need to issue new capital and while maintaining its shareholder remuneration
policy, including the payment of EUR 0.60 per share in 2011.
                                                                        4
Comunicación Externa.
Ciudad Grupo Santander Edificio Arrecife Pl. 2
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11
email: comunicacionbancosantander@gruposantander.com
Banco Santander wishes to state that:

     -    Maintaining a strong capital base is one of the pillars of the bank’s strategy.
     -    The stress test carried out by the EBA in July found Banco Santander to be the
          European bank with the highest profit and the highest distributed dividend.
     -    Santander has a comfortable capital position, with a core capital ratio of 9.42% at the
          close of the third quarter, including the EUR 7,000 millon of Valores Santander bonds
          that will be obligatorily converted into shares in October 2012.

Banco Santander expects core capital to stand at 10% as of June 30th, 2012 (10.7% as of
December 2012), taking into account new EBA mark-to-market criteria for European public
debt, which will reduce common equity by EUR 1,500 million, amounting to 0.2 point of core
capital.

                   Santander Projections
                     We estimate that under the new criteria, we can reach a
                    core Tier I of 9.2% by June 2012 via internal generation of
                                  capital and optimisation of RWA
                   EUR million
                      Deficit at 9%
                         -5,224          +2,300        +1,700             +2,300
                                                                                            Surpluss at 9%
                                                                                                +1,076
                                                                                                             Other measures
                                                                                                             and assets sales


                                                                                                             +0.80% additional



                                                      +110 b.p.


                                                                                                              To reach the
                                                                                                              objective of
                    September 2011     Generation     Roll-out of         Ongoing              June 2012
                                                                                                                  10%
                     adjusted with     3 quarters:     internal     Optimisation of RWA      adjusted with
                      EBA criteria    Q4’11 + H1’12    models       (internal projection)     EBA criteria




Lastly, Banco Santander highlights that:

     -    The Group’s ordinary business activity and scrip dividend generate capital of at least
          0.15 point per quarter.
     -    The Bank will continue its program to optimize its risk assets, as it has been doing in
          recent quarters, which will generate additional capital.

Banco Santander closed the quarter with market capitalization of about EUR 52,532 million,
making it the ninth bank in the world and first in the euro zone by stock market value.
Santander had 3,263,997 shareholders at the close of September 2011. Total employment in
the Group was 191,350, serving more than 100 million customers through 14,709 branches,
making Santander the international financial group with the most shareholders and the largest
branch network.

                                 More information is available at: www.santander.com




                                                                                   5
Comunicación Externa.
Ciudad Grupo Santander Edificio Arrecife Pl. 2
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11
email: comunicacionbancosantander@gruposantander.com
Key consolidated data
                                                                                                                        Variation
                                                                               9M '11           9M '10           Amount             %             2010


     Balance sheet (million euros)
     Total assets                                                              1,250,476        1,235,712            14,764               1.2    1,217,501
     Net customer loans                                                          734,302          715,642            18,661               2.6      724,154
     Customer deposits                                                           619,911          601,293            18,618               3.1      616,376
     Customer funds under management                                             976,598          984,195            (7,597)            (0.8)      985,269
     Shareholders' equity                                                         79,144           73,753             5,391               7.3       75,273
     Total managed funds                                                       1,382,920        1,375,136             7,783               0.6    1,362,289



     Income statement (million euros)
     Net interest income                                                          22,853           21,896               957               4.4       29,224
     Gross income                                                                 33,254           31,436             1,818               5.8       42,049
     Net operating income                                                         18,529           17,938               591               3.3       23,853
     Profit from continuing operations                                             5,977            6,817              (841)        (12.3)            9,129
     Attributable profit to the Group                                              5,303            6,080              (777)        (12.8)            8,181



     EPS, profitability and efficiency (%)
     EPS (euro)                                                                   0.5981           0.7010          (0.1030)         (14.7)          0.9418
     Diluted EPS (euro)                                                           0.5929           0.6949          (0.1021)         (14.7)          0.9356
     ROE                                                                            9.47            11.75                                             11.80
     ROTE                                                                          14.32            18.04                                             18.11
     ROA                                                                            0.65              0.77                                             0.76
     RoRWA                                                                          1.37              1.55                                             1.55
     Efficiency ratio (with amortisations)                                          44.3              42.9                                             43.3



     BIS II ratios and NPL ratios (%)
     Core capital                                                                   9.42              8.47                                             8.80
     Tier I                                                                        10.74              9.72                                            10.02
     BIS ratio                                                                     13.24            12.98                                             13.11
     NPL ratio                                                                      3.86              3.42                                             3.55
     NPL coverage                                                                       66               75                                               73



     Market capitalisation and shares
     Shares outstanding (millions at period-end)                                   8,440            8,229               211               2.6         8,329
     Share price (euros)                                                           6.224            9.317            (3.093)        (33.2)            7.928
     Market capitalisation (million euros)                                        52,532           76,668          (24,136)         (31.5)          66,033
     Book value (euro)                                                              8.91              8.49                                             8.58
     Price / Book value (X)                                                         0.70              1.10                                             0.92
     P/E ratio (X)                                                                  7.81              9.97                                             8.42



     Other data
     Number of shareholders                                                    3,263,997        3,146,531           117,466               3.7    3,202,324
     Number of employees                                                         191,350          176,471            14,879               8.4      178,869
       Continental Europe                                                         63,934           54,551             9,383             17.2        54,518
              o/w: Spain                                                         33,214            33,536             (322)             (1.0)       33,694
       United Kingdom                                                             26,034           23,109             2,925             12.7        23,649
       Latin America                                                              90,106           87,765             2,341               2.7       89,526
       Sovereign                                                                   8,950            8,539               411               4.8         8,647
       Corporate Activities                                                        2,326            2,507              (181)            (7.2)         2,529
     Number of branches                                                           14,709           13,907               802               5.8       14,082
       Continental Europe                                                          6,636            6,075               561               9.2         6,063
              o/w: Spain                                                           4,785            4,856               (71)            (1.5)        4,848
       United Kingdom                                                              1,386            1,328                58               4.4         1,416
       Latin America                                                               5,964            5,784               180               3.1         5,882
       Sovereign                                                                     723              720                  3              0.4            721




     Note: The financial information in this report has not been audited, but it was approved by the Board of Directors at its meeting on October, 24 2011,
     following a favourable report from the Audit and Compliance Committee on October, 19 2011. The Committee verified that the information for the
     quarter was based on the same principles and practices as those used to draw up the annual financial statements.




                                                                                              6
Comunicación Externa.
Ciudad Grupo Santander Edificio Arrecife Pl. 2
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11
email: comunicacionbancosantander@gruposantander.com
Key data by principal segments
                                                                                                  Net operating income                                        Attributable profit to the Group
                                                                                                                            Variation                                                 Variation
                                                                                9M '11             9M '10           Amount            %            9M '11          9M '10       Amount              %
Income statement (million euros)
Continental Europe                                                                  6,703             6,871              (168)            (2.4)        2,441           2,739          (298)          (10.9)
o/w: Santander Branch Network                                                       1,815             1,765                  51            2.9           602             669           (68)          (10.1)
    Banesto                                                                           876             1,064              (187)          (17.6)           189             413          (223)          (54.1)
    Santander Consumer Finance                                                      2,738             2,501                236             9.5           990             601           389              64.8
    Portugal                                                                          355               518              (163)          (31.4)           129             368          (239)          (64.9)
    Retail Poland (BZ WBK)                                                            261                                  261                           172                           172
United Kingdom                                                                      2,437             2,873              (436)          (15.2)           757           1,529          (772)          (50.5)
Latin America                                                                     10,308              9,419                889             9.4         3,528           3,425           103               3.0
o/w: Brazil                                                                         7,579             6,615                965            14.6         1,973           2,063           (90)             (4.4)
   Mexico                                                                           1,097             1,122                (25)           (2.2)          731             466           266              57.0
   Chile                                                                              952               975                (23)           (2.3)          466             483           (17)             (3.4)
Sovereign                                                                             905               891                  14            1.5           394             293           102              34.7
Operating areas                                                                   20,354            20,054                 299             1.5         7,120           7,986          (866)          (10.8)
Corporate Activities                                                              (1,824)           (2,116)                292          (13.8)        (1,817)         (1,906)           89              (4.7)
Total Group                                                                       18,529            17,938                 591             3.3         5,303           6,080          (777)          (12.8)


                                                                                   Efficiency ratio (1)                        ROE                      NPL ratio *                NPL coverage *
                                                                                9M '11             9M '10           9M '11           9M '10        30.09.11       30.09.10      30.09.11         30.09.10
Ratios (%)
Continental Europe                                                                   42.3              38.9              10.71           13.57          5.05             4.01           62                75
o/w: Santander Branch Network *                                                      45.8              46.7              11.60           12.44          7.70             4.90           41                55
    Banesto                                                                          46.4              42.0               5.39           12.37          4.69             3.83           53                60
    Santander Consumer Finance                                                       30.9              27.0              13.32           10.35          4.29             5.13          132              122
    Portugal                                                                         52.6              43.6               6.97           21.35          3.78             2.43           53                69
    Retail Poland (BZ WBK)                                                           45.4                                26.14                          6.26                            69
United Kingdom**                                                                     43.8              40.0               8.11           23.65          1.88             1.77           40                48
Latin America                                                                        38.9              38.4              21.54           21.53          4.10             4.15          102              103
o/w: Brazil                                                                          36.8              37.2              22.99           22.11          5.05             4.97          100                98
   Mexico                                                                            39.8              37.8              21.56           18.94          1.78             2.20          176              199
   Chile                                                                             38.9              35.6              24.81           28.59          3.63             3.58           88                94
Sovereign                                                                            43.7              43.9              13.24           13.89          3.22             4.80           93                72
Operating areas                                                                      40.9              39.1              13.83           17.88          3.84             3.39           69                77
Total Group**                                                                        44.3              42.9               9.47           11.75          3.86             3.42           66                75
(1) W ith amortisations

* Santander Branch Network is the retail banking unit of Banco Santander S.A. The NPL ratio of Banco Santander S.A. at the end of September 2011 stood at 5.63% (3.79% in September 2010) and NPL
coverage was 39% (61% in September 2010).
** Before the impact in the second quarter from the provision in relation to PPI remediation in the UK, ROE UK: 14.75%; ROE Total Group: 10.57%.



                                                                                       Employees                            Branches
                                                                               30.09.11           30.09.10         30.09.11          30.09.10

Operating means
Continental Europe                                                                63,934            54,551               6,636           6,075
o/w: Santander Branch Network                                                     18,747            18,809               2,915           2,931
    Banesto                                                                         9,560             9,745              1,716           1,767
    Santander Consumer Finance                                                    15,452            13,947                 662            523
    Portugal                                                                        6,084             6,218                724            762
    Retail Poland (BZ WBK)                                                          9,563                                  527
United Kingdom                                                                    26,034            23,109               1,386           1,328
Latin America                                                                     90,106            87,765               5,964           5,784
o/w: Brazil                                                                       52,433            52,296               3,731           3,623
   Mexico                                                                         12,997            12,435               1,099           1,093
   Chile                                                                          12,300            11,629                 494            500
Sovereign                                                                           8,950             8,539                723            720
Operating areas                                                                  189,024           173,964              14,709          13,907
Corporate Activities                                                                2,326             2,507
Total Group                                                                      191,350           176,471              14,709          13,907




                                                                                                                7
Comunicación Externa.
Ciudad Grupo Santander Edificio Arrecife Pl. 2
28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11
email: comunicacionbancosantander@gruposantander.com

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3Q11 Results Banco Santander registered attributable profit of EUR 5.303 billion, a decline of 13%

  • 1. Press Release JANUARY-SEPTEMBER 2011 RESULTS Banco Santander registered attributable profit of EUR 5.303 billion, a decline of 13%  Banco Santander’s objective is to attain 10% core capital by June 2012, above the new capital requirements, without the need to issue capital, while maintaining its dividend policy. At the close of the third quarter 2011, core capital stood at 9.42% under the current regulation.  New mark-to-market accounting rules of public debt will have an impact of EUR 1.5 billion of common equity.  REVENUES: Group revenues increased 6% in the first nine months of the year. For the second time, these were above EUR 11,000 million in a single quarter, with an increase of 2% in basic revenues of Santander’s branch network in Spain.  VOLUME: Loans stood at EUR 734,302 million and deposits at EUR 619,911 million, both increasing around 3%.  NPLs: The Group’s NPL ratio came to 3.86%, with declines in Latin America, Santander Consumer Finance and Sovereign. In Spain, they increased to 5.15% due to the decline in loans, while still below the sector average.  DIVERSIFICATION: Latin America contributed 45% of profit (Brazil, 25%); Continental Europe, 32% (Spain, 10%); U.K., 18% (excluding the extraordinary fund created in the second quarter), and Sovereign (US), 5%.  Latin America: Attributable profit increased 3%, to EUR 3,528 million. Loans grew by 19% and deposits 8%  Brazil registered profit of EUR 1,973 million, down 4%. Loans increased 19% and deposits 4%.  Continental Europe: Attributable profit fell 17% to EUR 2,269 million. Loans remained stable and deposits grew 3%.  United Kingdom: Attributable profit stood at EUR 757 million following the creation in the second quarter of the EUR 620 million fund to cover the sale of payment protection insurance. Loans were up 1% and deposits 4%.  United States: Attributable profit grew 52%, to EUR 801 million. Sovereign contributed EUR 394 million, up 35%. Loans grew 5% and deposits 15%.  Poland: The acquisition of Bank Zachodni WBK increased the Group’s diversification as it contributed EUR 172 million to Group profit since its integration in April. From January to September of this year, the bank earned EUR 245 million, an increase of 40%. 1 Comunicación Externa. Ciudad Grupo Santander Edificio Arrecife Pl. 2 28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 email: comunicacionbancosantander@gruposantander.com
  • 2. Madrid, Oct. 27, 2011 - Banco Santander registered net attributable profit of EUR 5,303 million in the first nine months of 2011, a decline of 13% from a year earlier. This profit includes the EUR 620 million fund created in the second quarter to cover potential claims that could arise from the sale of payment protection insurance in the U.K. Excluding this provision, profit in the first half would stand at EUR 5,923 million, down 3% from the first three quarters of 2010. Banco Santander Chairman Emilio Botín said: “Our strong capacity to generate profit and the soundness of our balance sheet will enable us to exceed new capital requirements without the need to issue capital while maintaining our remuneration at EUR 0.60 per share in 2011.” This year the Group has carried out two transactions which will generate capital gains of approximately EUR 1.5 billion. These will be incorporated in the fourth quarter and will be fully used to strengthen the balance sheet. These capital gains come from the alliance with Zurich Financial for the insurance business in Latin America, with a capital gain of EUR 750 million, and the entrance of new shareholders in Santander Consumer USA’s capital. They will provide US$ 1,150 million of capital in a transaction that generates another capital gain of EUR 750 million for the Group. Results The third quarter of 2011 was marked by a deterioration of the macroeconomic environment and the sovereign debt crisis, which has generated volatility in equity and currency markets as well as tension in wholesale funding markets. In this context, Grupo Santander has focused on growing its basic revenues, which are the main lever of profit generation, strengthening its liquidity and capital position. Grupo Santander Results Var. / 9M'10 EUR Mill. 9M'11 Amount % Net interest income 22,853 +957 +4.4 Fees 8,017 +728 +10.0 Trading gains and other1 2,384 +133 +5.9 Gross income 33,254 +1,818 +5.8 Operating expenses -14,725 -1,227 +9.1 Net operating income 18,529 +591 +3.3 Loan-loss provisions -7,777 +78 -1.0 Net op. income after provisions 10,752 +668 +6.6 Other results and provisions2 -2,474 -1,256 n.m. Profit before tax 8,278 -588 -6.6 Tax and minority interests -2,975 -189 +6.8 Attributable profit 5,303 -777 -12.8 (1) Including dividends, equity accounted income, and other operating results (2) Including provision for PPI in Q2’11 in the UK (EUR 842 mill. before tax) Diversification continues to be the driver enabling the Bank to achieve quarterly revenues of more than EUR 11,000 million for a second quarter in a row, an increase of 6% in the first nine months of the year. Total revenues are set for a record amount of EUR 44,000 million for the full year, of which more than half will come from emerging markets for the first time. 2 Comunicación Externa. Ciudad Grupo Santander Edificio Arrecife Pl. 2 28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 email: comunicacionbancosantander@gruposantander.com
  • 3. The performance of net interest income in Spain was of particular note in the context of a slowdown in activity. The Santander branch network and Banesto have focused on profitability, enabling an improvement in the spread between the cost of deposits and the yield of loans for a fourth consecutive quarter. As a result, revenues grew for a third quarter in a row from the floor set in the fourth quarter of 2010. Total revenues in both units amounted to EUR 4,985 million, representing 15% of the Group’s total revenues (EUR 33,254 million) and 10% of profit. Performance of costs, which grew 9%, clearly reflects the different economic cycles the Group’s units are going through. The main units in Spain – Santander and Banesto – registered a decline in costs of around 1%. Costs in Portugal decreased 2% and are down 1% in the U.K. On the other hand, the Group’s main units in Latin America increased costs by around 11% due to the expansion of their commercial infrastructure in view of strong growth in business. As a result, net operating income stood at EUR 18,529 million, up 3%. Loan-loss provisions were down 1%, to EUR 7,777 million in the first nine months of the year. The Group’s NPL ratio came to 3.86%, compared to 3.78% in the previous quarter. NPLs fell in Latin America, Santander Consumer Finance and Sovereign, remained stable in the U.K., and grew 0.34 point in Spain to 5.15%, influenced both by credit deterioration and a slowdown in loans. However, these ratios continue to be below the sector average in the markets where Santander operates. The results of the first nine months underline Grupo Santander’s capacity to generate recurring ordinary profit of nearly EUR 6,000 million (attributed profit including the charges in the U.K.), after setting aside loan-loss provisions of about EUR 7,800 million. This capacity to generate recurrent earnings was highlighted by the stress tests carried out in July by the European Banking Authority (EBA), which showed Santander to be the European bank which, under the most adverse scenario, would generate the highest profit, distribute the largest dividend and retain the most earnings. Profit distribution by geographic area Continental Europe Brazil (ex-BZ WBK) Attributable profit(1) 9M’11 EUR million Constant US$ million Poland -17% SCF (BZ Global WBK) Europe -6% Portugal SAN network + Banesto UK and Sovereign UK LatAm Ex-Brazil Constant EUR million Constant US$ million Sovereign UK UK Sovereign Sovereign +17% +44% -9% Poland (BZ WBK) EUR 172 million (6 months) (*) After PPI provision: € 757 mill. (-50%) (1) Over recurring operating areas 9M’11 attributable profit before PPI provision 3 Comunicación Externa. Ciudad Grupo Santander Edificio Arrecife Pl. 2 28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 email: comunicacionbancosantander@gruposantander.com
  • 4. Emerging markets (Latin American and Poland), with high levels of growth, accounted for 47% of Group results, while 53% came from mature markets such as Spain, the U.K., Germany, the U.S. and Portugal. Business Santander’s central strategy continues to be to attract more, better customers, increase its business with them and to improve its financial structure through more stable deposits. The situation is different in each market. Thus, the units in emerging markets are growing more in loans than in deposits, particularly in Latin America. In contrast, deposits are growing by more than loans in the units where economies are slowing and debt is being reduced. This combination has allowed Banco Santander to continue to strengthen its liquidity position. Total Group lending came to EUR 734,302 million, or 118% of deposits of EUR 619,911 million. In December of 2008, this ratio was 150%. Moreover, Banco Santander continues to enjoy better access to the market than other institutions, with debt issues of EUR 36,000 million during the first nine months, exceeding total maturities for the year of EUR 31,000 million. Moreover, Santander placed asset-backed securities worth EUR 20,000 million during the period. Total customer funds managed by the Group were nearly unchanged from a year earlier at EUR 976,598 million at the close of September, 2011, while customer deposits rose by 3%. In Spain, deposits from residents increased by 2%, to EUR 161,571 million, while non- resident deposits rose by nearly 5% to EUR 451,346 million. Customer loans, September 2011 Customer funds under management: September 2011 % o/ operating areas % o/ operating areas Sovereign: 5% Sovereign: 4% Other Latin America: 2% Other Latin America: 4% Chile: 3% Chile: 3% Mexico: 2% Mexico: 4% Spain: 30% Spain: 28% Brazil: 10% Brazil: 15% Portugal: 4% Portugal: 4% Germany: 4% United Kingdom: Retail Poland: 1% 33% Germany: 4% United Kingdom: Retail Poland: 1% Other Europe: 2% 31% Other Europe: 6% Grupo Santander net lending rose 3% to EUR 734,302 million at the close of September, 2011. Loans to residents in Spain fell by around 6%, while loans to non-residents increased by 6%. In Spain and the U.K., which account for 63% of Group lending, outstanding loans fell and were stable, respectively. Capital and the share Banco Santander has analyzed the new capital requirements realized by the EBA. In view of these, Santander announces that its objective is to attain a core capital ratio of 10% by June 30, 2012, one point more than the level required by European authorities, without the need to issue new capital and while maintaining its shareholder remuneration policy, including the payment of EUR 0.60 per share in 2011. 4 Comunicación Externa. Ciudad Grupo Santander Edificio Arrecife Pl. 2 28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 email: comunicacionbancosantander@gruposantander.com
  • 5. Banco Santander wishes to state that: - Maintaining a strong capital base is one of the pillars of the bank’s strategy. - The stress test carried out by the EBA in July found Banco Santander to be the European bank with the highest profit and the highest distributed dividend. - Santander has a comfortable capital position, with a core capital ratio of 9.42% at the close of the third quarter, including the EUR 7,000 millon of Valores Santander bonds that will be obligatorily converted into shares in October 2012. Banco Santander expects core capital to stand at 10% as of June 30th, 2012 (10.7% as of December 2012), taking into account new EBA mark-to-market criteria for European public debt, which will reduce common equity by EUR 1,500 million, amounting to 0.2 point of core capital. Santander Projections We estimate that under the new criteria, we can reach a core Tier I of 9.2% by June 2012 via internal generation of capital and optimisation of RWA EUR million Deficit at 9% -5,224 +2,300 +1,700 +2,300 Surpluss at 9% +1,076 Other measures and assets sales +0.80% additional +110 b.p. To reach the objective of September 2011 Generation Roll-out of Ongoing June 2012 10% adjusted with 3 quarters: internal Optimisation of RWA adjusted with EBA criteria Q4’11 + H1’12 models (internal projection) EBA criteria Lastly, Banco Santander highlights that: - The Group’s ordinary business activity and scrip dividend generate capital of at least 0.15 point per quarter. - The Bank will continue its program to optimize its risk assets, as it has been doing in recent quarters, which will generate additional capital. Banco Santander closed the quarter with market capitalization of about EUR 52,532 million, making it the ninth bank in the world and first in the euro zone by stock market value. Santander had 3,263,997 shareholders at the close of September 2011. Total employment in the Group was 191,350, serving more than 100 million customers through 14,709 branches, making Santander the international financial group with the most shareholders and the largest branch network. More information is available at: www.santander.com 5 Comunicación Externa. Ciudad Grupo Santander Edificio Arrecife Pl. 2 28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 email: comunicacionbancosantander@gruposantander.com
  • 6. Key consolidated data Variation 9M '11 9M '10 Amount % 2010 Balance sheet (million euros) Total assets 1,250,476 1,235,712 14,764 1.2 1,217,501 Net customer loans 734,302 715,642 18,661 2.6 724,154 Customer deposits 619,911 601,293 18,618 3.1 616,376 Customer funds under management 976,598 984,195 (7,597) (0.8) 985,269 Shareholders' equity 79,144 73,753 5,391 7.3 75,273 Total managed funds 1,382,920 1,375,136 7,783 0.6 1,362,289 Income statement (million euros) Net interest income 22,853 21,896 957 4.4 29,224 Gross income 33,254 31,436 1,818 5.8 42,049 Net operating income 18,529 17,938 591 3.3 23,853 Profit from continuing operations 5,977 6,817 (841) (12.3) 9,129 Attributable profit to the Group 5,303 6,080 (777) (12.8) 8,181 EPS, profitability and efficiency (%) EPS (euro) 0.5981 0.7010 (0.1030) (14.7) 0.9418 Diluted EPS (euro) 0.5929 0.6949 (0.1021) (14.7) 0.9356 ROE 9.47 11.75 11.80 ROTE 14.32 18.04 18.11 ROA 0.65 0.77 0.76 RoRWA 1.37 1.55 1.55 Efficiency ratio (with amortisations) 44.3 42.9 43.3 BIS II ratios and NPL ratios (%) Core capital 9.42 8.47 8.80 Tier I 10.74 9.72 10.02 BIS ratio 13.24 12.98 13.11 NPL ratio 3.86 3.42 3.55 NPL coverage 66 75 73 Market capitalisation and shares Shares outstanding (millions at period-end) 8,440 8,229 211 2.6 8,329 Share price (euros) 6.224 9.317 (3.093) (33.2) 7.928 Market capitalisation (million euros) 52,532 76,668 (24,136) (31.5) 66,033 Book value (euro) 8.91 8.49 8.58 Price / Book value (X) 0.70 1.10 0.92 P/E ratio (X) 7.81 9.97 8.42 Other data Number of shareholders 3,263,997 3,146,531 117,466 3.7 3,202,324 Number of employees 191,350 176,471 14,879 8.4 178,869 Continental Europe 63,934 54,551 9,383 17.2 54,518 o/w: Spain 33,214 33,536 (322) (1.0) 33,694 United Kingdom 26,034 23,109 2,925 12.7 23,649 Latin America 90,106 87,765 2,341 2.7 89,526 Sovereign 8,950 8,539 411 4.8 8,647 Corporate Activities 2,326 2,507 (181) (7.2) 2,529 Number of branches 14,709 13,907 802 5.8 14,082 Continental Europe 6,636 6,075 561 9.2 6,063 o/w: Spain 4,785 4,856 (71) (1.5) 4,848 United Kingdom 1,386 1,328 58 4.4 1,416 Latin America 5,964 5,784 180 3.1 5,882 Sovereign 723 720 3 0.4 721 Note: The financial information in this report has not been audited, but it was approved by the Board of Directors at its meeting on October, 24 2011, following a favourable report from the Audit and Compliance Committee on October, 19 2011. The Committee verified that the information for the quarter was based on the same principles and practices as those used to draw up the annual financial statements. 6 Comunicación Externa. Ciudad Grupo Santander Edificio Arrecife Pl. 2 28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 email: comunicacionbancosantander@gruposantander.com
  • 7. Key data by principal segments Net operating income Attributable profit to the Group Variation Variation 9M '11 9M '10 Amount % 9M '11 9M '10 Amount % Income statement (million euros) Continental Europe 6,703 6,871 (168) (2.4) 2,441 2,739 (298) (10.9) o/w: Santander Branch Network 1,815 1,765 51 2.9 602 669 (68) (10.1) Banesto 876 1,064 (187) (17.6) 189 413 (223) (54.1) Santander Consumer Finance 2,738 2,501 236 9.5 990 601 389 64.8 Portugal 355 518 (163) (31.4) 129 368 (239) (64.9) Retail Poland (BZ WBK) 261 261 172 172 United Kingdom 2,437 2,873 (436) (15.2) 757 1,529 (772) (50.5) Latin America 10,308 9,419 889 9.4 3,528 3,425 103 3.0 o/w: Brazil 7,579 6,615 965 14.6 1,973 2,063 (90) (4.4) Mexico 1,097 1,122 (25) (2.2) 731 466 266 57.0 Chile 952 975 (23) (2.3) 466 483 (17) (3.4) Sovereign 905 891 14 1.5 394 293 102 34.7 Operating areas 20,354 20,054 299 1.5 7,120 7,986 (866) (10.8) Corporate Activities (1,824) (2,116) 292 (13.8) (1,817) (1,906) 89 (4.7) Total Group 18,529 17,938 591 3.3 5,303 6,080 (777) (12.8) Efficiency ratio (1) ROE NPL ratio * NPL coverage * 9M '11 9M '10 9M '11 9M '10 30.09.11 30.09.10 30.09.11 30.09.10 Ratios (%) Continental Europe 42.3 38.9 10.71 13.57 5.05 4.01 62 75 o/w: Santander Branch Network * 45.8 46.7 11.60 12.44 7.70 4.90 41 55 Banesto 46.4 42.0 5.39 12.37 4.69 3.83 53 60 Santander Consumer Finance 30.9 27.0 13.32 10.35 4.29 5.13 132 122 Portugal 52.6 43.6 6.97 21.35 3.78 2.43 53 69 Retail Poland (BZ WBK) 45.4 26.14 6.26 69 United Kingdom** 43.8 40.0 8.11 23.65 1.88 1.77 40 48 Latin America 38.9 38.4 21.54 21.53 4.10 4.15 102 103 o/w: Brazil 36.8 37.2 22.99 22.11 5.05 4.97 100 98 Mexico 39.8 37.8 21.56 18.94 1.78 2.20 176 199 Chile 38.9 35.6 24.81 28.59 3.63 3.58 88 94 Sovereign 43.7 43.9 13.24 13.89 3.22 4.80 93 72 Operating areas 40.9 39.1 13.83 17.88 3.84 3.39 69 77 Total Group** 44.3 42.9 9.47 11.75 3.86 3.42 66 75 (1) W ith amortisations * Santander Branch Network is the retail banking unit of Banco Santander S.A. The NPL ratio of Banco Santander S.A. at the end of September 2011 stood at 5.63% (3.79% in September 2010) and NPL coverage was 39% (61% in September 2010). ** Before the impact in the second quarter from the provision in relation to PPI remediation in the UK, ROE UK: 14.75%; ROE Total Group: 10.57%. Employees Branches 30.09.11 30.09.10 30.09.11 30.09.10 Operating means Continental Europe 63,934 54,551 6,636 6,075 o/w: Santander Branch Network 18,747 18,809 2,915 2,931 Banesto 9,560 9,745 1,716 1,767 Santander Consumer Finance 15,452 13,947 662 523 Portugal 6,084 6,218 724 762 Retail Poland (BZ WBK) 9,563 527 United Kingdom 26,034 23,109 1,386 1,328 Latin America 90,106 87,765 5,964 5,784 o/w: Brazil 52,433 52,296 3,731 3,623 Mexico 12,997 12,435 1,099 1,093 Chile 12,300 11,629 494 500 Sovereign 8,950 8,539 723 720 Operating areas 189,024 173,964 14,709 13,907 Corporate Activities 2,326 2,507 Total Group 191,350 176,471 14,709 13,907 7 Comunicación Externa. Ciudad Grupo Santander Edificio Arrecife Pl. 2 28660 Boadilla del Monte (Madrid) Telf.: 34 91 289 52 11 email: comunicacionbancosantander@gruposantander.com