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Module 1
Why does lean innovation matter?
2
ARE YOU INTERESTED IN:
Lean innovation
is the answer!
Efficiency
improvement?
Increased
customer
satisfaction?
Financial
savings?
LEAN
INNOVATION
3
You probably think that
implementing innovations is an
expensive and complicated
process.
LEAN INNOVATION
LEAN
INNOVATION
FOR
EVERYONE
STILL HESITATING?
means a quick and cheap process!
GUESS WHAT…
4
Micro and large businesses implement lean innovations,
especially in such hard times like the Covid-19 pandemic.
Every business can implement lean innovations,
regardless of their size!
LEAN
INNOVATION
FOR
EVERYONE
5
EXAMPLES
In March 2020, PKN Orlen, the largest Polish oil refiner and
petrol retailer, started large-scale production of hand
sanitizers to meet the increasing demand in the country due
to Coronavirus outbreak.
Promoshop is a small promotional merchandise company
operating in Poland, which started to sell personal protective
equipment, such as masks and helmets, on which one can
also promote the company. This way the company was able
to survive the Covid-19 lockdown
LEAN
INNOVATION
-
EXAMPLES
MICRO COMPANY
LARGE COMPANY
6
Website: https://promoshop.pl/
LinkedIn: https://www.linkedin.com/company/gadzety-reklamowe
Size of the company:
Micro company - 7 employees
Company profile (range of activities/products/services):
The company provides advertising services, with focus on a wide range of
premium business gifts.
The agency designs, manufactures and sells gifts with imprints to B2B sector
(companies, schools, public sector) in Poland.
It is one of the leading companies in this sector with 19.000 customers on-line
in past 22 years.
LEAN
INNOVATION
-
EXAMPLES
Maciej Borowy - the owner
Butterfly Advertising Agency.
7
In March 2020, the company faced a critical period because of COVID-19 lock
down.
Customers immediately stopped orders and enquiries for advertising gifts, as
all the events were cancelled.
The company undertook market research about its customer needs in this
unexpected situation.
As a result, the agency quickly decided to implement a new offer to on-line
shoppers: personal Protective Equipment (printed face masks, gloves and
disinfectant liquids for business customers and its employees).
This was crucial for keeping both employment and turnover unchanged during
lock down time.
LEAN
INNOVATION
-
EXAMPLES
Butterfly Advertising Agency
8
quickly and with fewer resources
Lean Innovation is the
ability to:
But hey… what is this exactly?
develop, prototype, learn,
validate, improve
business solutions
and
create innovations
Watch
“The lean start-up” by Eric Ries (13mins)
You Tube Link
LEAN
INNOVATION
–
WHAT
IS
IT?
Check the Lean Innovation- basic
principles
• experiment
• get customer feedback
• minimize waste
• continuous
improvement
9
*The lean innovation process including these principles will be discussed in later modules
LEAN
INNOVATION
–
BASIC
PRINCIPLES
Remember!
 - Entrepreneurs are everywhere
 - Entrepreneurship is management
Lean Innovation
The lean innovation system:
is the systematic application of lean
thinking principles
to product or process innovation and
development
1 0
LEAN
INNOVATION
Lean Thinking
is based on
1 1
You need to follow only 5 steps to
implement lean innovation!
LEAN
INNOVATION
–
5
STEPS
Identify the
Value
Map the
Value
Stream
Create Flow
Establish
Pull
Seek
Perfection
What can you do to
implement lean innovation ?
Design thinking
• tools and methodologies to really understand
the opportunity and how You can accelerate
it into something that is truly innovative
Lean Start-up
• methodologies - what can we learn from the
best start-up companies that have few
resources but still manage to create things
like UBER
Lean Methods and Practices
• lessons from large companies
1 2
Design
thinking
Lean
start-up
Lean
methods
&
practices
LEAN INNOVATION
LEAN
INNOVATION
–
THREE
PILLARS
The 3 Pillars of
Lean Innovation
Let’s start with DESIGN THINKING.
Design thinking is a customer-centric approach to
brainstorming new ideas and solving problems.
It puts the emphasis on the CUSTOMER.
By observing end users in their natural
environment, companies can better understand
their customers’ needs and, in turn, uncover
unique insights that could lead to new business
opportunities.
All steps of DESIGN THINKING are
explained in Module 4.
1 3
LEAN
INNOVATION
–
DESIGN
THINKING
Watch
“How it works: Design
thinking” (6 mins)
You Tube Link
1 4
The Lean Startup approach is centered on a
“build, measure, learn” feedback loop. The goal
is for companies to build a minimum viable product
(MVP), or the most stripped down version of a
product or website that early users can test.
An MVP should have the core features that make
the product work, but serve as more of a guide for
future development. By placing an MVP in users’
hands, companies can quickly discover what’s
working and what’s not and iterate based off that
feedback. They then eliminate waste and build a
product they know customers actually want.
Lean Startup Method
(you might have heard about
MVP - Minimum Viable Product)
The Lean Startup method, popularized by Silicon Valley entrepreneur Steve
Blank, builds off concepts introduced in design thinking and enables
companies to “quickly, and with fewer resources, develop, prototype, learn,
validate, and improve business solutions”
LEAN
INNOVATION
–
LEAN
STARTUP
METHOD
Watch
“The Built-Measure-Learn
Feedback Loop/ New
venture launch”
You Tube Link
1 5
Lean Processes
• the reduction of waste
• continuous improvement
allow innovation teams to tear down some of the bureaucracies and processes that
inhibit innovation
This could include minimizing the number of meetings employees are in, to simplifying
the steps projects need to go through for approval, to employing lean methods such as
Six Sigma.
Six Sigma is a method focused on improving business processes and performance by
eliminating the causes of errors that lead to defects in a product or service.
First adoption of Six sigma methodology - Motorola
Motorola first adopted the methodology in the mid-1980s as a way of standardizing
defect measurement to drive improvements in manufacturing.
LEAN
INNOVATION
–
LEAN
PROCESSES
Watch “Lean Six Sigma
Explained” (2 mins)
You Tube Link
1 6
The three E’s are a good way to start
thinking about Lean Innovation
”3xE” of Lean Innovation:
1. Empathy
2. Experiments
3. Evidence
1. Empathy - design thinking holds the empathy portion – this allows organizations to truly pull back the curtain on their
customers and understand their desires and needs. Where design thinking ends, Lean Startup begins.
2. Experiments - While design thinking focuses on empathy, Lean Startup takes it a step further into the realm of testing
assumptions through rapid experimentation. This involves brainstorming, creating a hypothesis, defining a key metric and
running a specific experiment to validate the product or service.
3. Evidence - The data derived from above tests, plus the insights gleaned from ongoing empathy work form the evidence.
Evidence informs and helps guide the entire decision making process.
LEAN
INNOVATION
–
THREE
PRINCIPLES
Watch 3 E’s of Lean
Innovation” (1 min)
You Tube Link
Lean innovation is faster compared to traditional innovation
and here is why:
1 7
LEAN
INNOVATION
vs.
TRADITIONAL
INNOVATION
TRADITIONAL INNOVATION
50 Page Business Plan (IMPLEMENTATION Driven)
Focus is on the SOLUTION
Specify ALL features of the Product
Build LAUNCH, SELL
COMPLETE Product Built
Improvements Identified by MANAGEMENT
COMPLEXITY is the Norm
Product Management (Prepare Offering, Step by Step Plan)
Failure by EXCEPTION
Innovation Speed: MEASURED (uses Complete data)
LEAN INNOVATION
1 Page Lean Canvas (HYPOTHESIS Driven)
Focus is on the PROBLEM
Get CONTINUOUS CUSTOMER Input
Build, MEASURE, LEARN
INCREMENTAL Build
Improvement Identified by WORKERS
SIMPLICITY is the Norm
CUSTOMER Development (get out of office and test hypothesis)
Failure is EXPECTED
Innovation Speed: RAPID (uses Good Enough data)
1 8
Main advantages of Lean innovation management:
• less paperwork
• targeted and effective meetings
• fewer decision points and gates
• abandonment of milestone management
(historically a common trait regardless of industry)
Applying the principles or methodologies of Lean
innovation throughout your business helps reduce
the risk of producing products or services no one
wants, and allows you to focus capital and
resources to ideas that really create value.
EFFECTIV
E
MEETING
S
MILESTONE
MANAGEMENT
FEWER DECISION POINTS
LEAN
INNOVATION
-
BENEFITS How can you benefit from
Lean Innovation?
1 9
Lean innovation is the
ability to quickly, and
with fewer resources,
develop, prototype,
learn, validate, and
improve business
solutions
ING
K E Y T A K E A W A Y
Aggressive sprints and
high levels of
experimentation and
customer interaction
can drive impact quickly
AIA
Realizing that it’s not just about
building new products, but about
tying innovation to growth allows
organizations to answer the question:
“How do we apply lean innovation to
what we already have in order to
discover new opportunities and
reduce waste in the
commercialization of our products”
Medical device company
K E Y T A K E A W A Y K E Y T A K E A W A Y
Lean innovation examples
LEAN
INNOVATION
-
EXAMPLES
2 0
EXAMPLE
Pudding Row – a shift of
business model
in response to COVID19
IRELAND
LEAN
INNOVATION
-
EXAMPLES
Image - Sligo Food
Trail
Pudding Row Sligo
Website: https://puddingrow.ie/
Facebook:
https://www.facebook.com/PuddingRowSligo
2 1
Company profile
Founded by Dervla James, Pudding Row café is a breath of fresh air to West Sligo,
serving up freshly baked goods, all-day breakfast, salads and delicious lunches.
Pudding Row specialise in artisanal breads and pastries, bagels, treacle and seeded
soda bread, focaccia and other yeasted breads, baked fresh by Dervla each day in
the café. Ingredients are sourced locally, and organic where possible.
LEAN
INNOVATION
-
EXAMPLES
2 2
Lean innovation
Pudding Row opened its doors in July 2015 to a warm reception
and has become a flourishing business but when COVID19 hit
Ireland in March 2020, the business like so many others was forced
into lock down. After several weeks though the business bounced
back and launched a thriving online shop and a special new
product called the “Comfort Kit” which that has helped the business
not only stay alive but thrive in unprecedented times.
What is the Comfort Kit?
“Comfort Kits special package to help bridge the gap between
friends and family, delivering a delicious slice of connection straight
to your door. Each kit includes: bagels x 8, a selection box,
homemade raspberry jam, tomato and apple chutney, homemade
granola and a delicious tea.”
LEAN
INNOVATION
-
EXAMPLES
2 3
Applying Lean Innovation in micro
enterprises can:
1. Reduce operating costs (management and production costs) and increase
economic efficiency. Innovation is to enhance enterprice content management, long-term and
healthy development of an effective and sustaiable path.
2. Develop and embody the enterpreneurial spirit (management skills, ability
and innovative collaboration capabilities).
3. Mobilize the creativity of the Staff. Employees need to see enterprise development
vision and personal goal so that they play their own advantages to realize their own value. This will
improve employee enthusiasm and creativity.
4. Help in implementation of the „homeopathic” development. Micro
enterprises must adapt to the development of the market, to enhance market competitiveness and the
endigenous power to innovate together with handling legal and environmental issues.
Lean innovation in micro enterprises is all about levelling the playing field.
LEAN
INNOVATION
-
SUMMARY

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Lean Innovation for Micro Enterprises Module 1 Why does lean innovation matter?

  • 1. Module 1 Why does lean innovation matter?
  • 2. 2 ARE YOU INTERESTED IN: Lean innovation is the answer! Efficiency improvement? Increased customer satisfaction? Financial savings? LEAN INNOVATION
  • 3. 3 You probably think that implementing innovations is an expensive and complicated process. LEAN INNOVATION LEAN INNOVATION FOR EVERYONE STILL HESITATING? means a quick and cheap process! GUESS WHAT…
  • 4. 4 Micro and large businesses implement lean innovations, especially in such hard times like the Covid-19 pandemic. Every business can implement lean innovations, regardless of their size! LEAN INNOVATION FOR EVERYONE
  • 5. 5 EXAMPLES In March 2020, PKN Orlen, the largest Polish oil refiner and petrol retailer, started large-scale production of hand sanitizers to meet the increasing demand in the country due to Coronavirus outbreak. Promoshop is a small promotional merchandise company operating in Poland, which started to sell personal protective equipment, such as masks and helmets, on which one can also promote the company. This way the company was able to survive the Covid-19 lockdown LEAN INNOVATION - EXAMPLES MICRO COMPANY LARGE COMPANY
  • 6. 6 Website: https://promoshop.pl/ LinkedIn: https://www.linkedin.com/company/gadzety-reklamowe Size of the company: Micro company - 7 employees Company profile (range of activities/products/services): The company provides advertising services, with focus on a wide range of premium business gifts. The agency designs, manufactures and sells gifts with imprints to B2B sector (companies, schools, public sector) in Poland. It is one of the leading companies in this sector with 19.000 customers on-line in past 22 years. LEAN INNOVATION - EXAMPLES Maciej Borowy - the owner Butterfly Advertising Agency.
  • 7. 7 In March 2020, the company faced a critical period because of COVID-19 lock down. Customers immediately stopped orders and enquiries for advertising gifts, as all the events were cancelled. The company undertook market research about its customer needs in this unexpected situation. As a result, the agency quickly decided to implement a new offer to on-line shoppers: personal Protective Equipment (printed face masks, gloves and disinfectant liquids for business customers and its employees). This was crucial for keeping both employment and turnover unchanged during lock down time. LEAN INNOVATION - EXAMPLES Butterfly Advertising Agency
  • 8. 8 quickly and with fewer resources Lean Innovation is the ability to: But hey… what is this exactly? develop, prototype, learn, validate, improve business solutions and create innovations Watch “The lean start-up” by Eric Ries (13mins) You Tube Link LEAN INNOVATION – WHAT IS IT?
  • 9. Check the Lean Innovation- basic principles • experiment • get customer feedback • minimize waste • continuous improvement 9 *The lean innovation process including these principles will be discussed in later modules LEAN INNOVATION – BASIC PRINCIPLES Remember!  - Entrepreneurs are everywhere  - Entrepreneurship is management
  • 10. Lean Innovation The lean innovation system: is the systematic application of lean thinking principles to product or process innovation and development 1 0 LEAN INNOVATION Lean Thinking is based on
  • 11. 1 1 You need to follow only 5 steps to implement lean innovation! LEAN INNOVATION – 5 STEPS Identify the Value Map the Value Stream Create Flow Establish Pull Seek Perfection
  • 12. What can you do to implement lean innovation ? Design thinking • tools and methodologies to really understand the opportunity and how You can accelerate it into something that is truly innovative Lean Start-up • methodologies - what can we learn from the best start-up companies that have few resources but still manage to create things like UBER Lean Methods and Practices • lessons from large companies 1 2 Design thinking Lean start-up Lean methods & practices LEAN INNOVATION LEAN INNOVATION – THREE PILLARS The 3 Pillars of Lean Innovation
  • 13. Let’s start with DESIGN THINKING. Design thinking is a customer-centric approach to brainstorming new ideas and solving problems. It puts the emphasis on the CUSTOMER. By observing end users in their natural environment, companies can better understand their customers’ needs and, in turn, uncover unique insights that could lead to new business opportunities. All steps of DESIGN THINKING are explained in Module 4. 1 3 LEAN INNOVATION – DESIGN THINKING Watch “How it works: Design thinking” (6 mins) You Tube Link
  • 14. 1 4 The Lean Startup approach is centered on a “build, measure, learn” feedback loop. The goal is for companies to build a minimum viable product (MVP), or the most stripped down version of a product or website that early users can test. An MVP should have the core features that make the product work, but serve as more of a guide for future development. By placing an MVP in users’ hands, companies can quickly discover what’s working and what’s not and iterate based off that feedback. They then eliminate waste and build a product they know customers actually want. Lean Startup Method (you might have heard about MVP - Minimum Viable Product) The Lean Startup method, popularized by Silicon Valley entrepreneur Steve Blank, builds off concepts introduced in design thinking and enables companies to “quickly, and with fewer resources, develop, prototype, learn, validate, and improve business solutions” LEAN INNOVATION – LEAN STARTUP METHOD Watch “The Built-Measure-Learn Feedback Loop/ New venture launch” You Tube Link
  • 15. 1 5 Lean Processes • the reduction of waste • continuous improvement allow innovation teams to tear down some of the bureaucracies and processes that inhibit innovation This could include minimizing the number of meetings employees are in, to simplifying the steps projects need to go through for approval, to employing lean methods such as Six Sigma. Six Sigma is a method focused on improving business processes and performance by eliminating the causes of errors that lead to defects in a product or service. First adoption of Six sigma methodology - Motorola Motorola first adopted the methodology in the mid-1980s as a way of standardizing defect measurement to drive improvements in manufacturing. LEAN INNOVATION – LEAN PROCESSES Watch “Lean Six Sigma Explained” (2 mins) You Tube Link
  • 16. 1 6 The three E’s are a good way to start thinking about Lean Innovation ”3xE” of Lean Innovation: 1. Empathy 2. Experiments 3. Evidence 1. Empathy - design thinking holds the empathy portion – this allows organizations to truly pull back the curtain on their customers and understand their desires and needs. Where design thinking ends, Lean Startup begins. 2. Experiments - While design thinking focuses on empathy, Lean Startup takes it a step further into the realm of testing assumptions through rapid experimentation. This involves brainstorming, creating a hypothesis, defining a key metric and running a specific experiment to validate the product or service. 3. Evidence - The data derived from above tests, plus the insights gleaned from ongoing empathy work form the evidence. Evidence informs and helps guide the entire decision making process. LEAN INNOVATION – THREE PRINCIPLES Watch 3 E’s of Lean Innovation” (1 min) You Tube Link
  • 17. Lean innovation is faster compared to traditional innovation and here is why: 1 7 LEAN INNOVATION vs. TRADITIONAL INNOVATION TRADITIONAL INNOVATION 50 Page Business Plan (IMPLEMENTATION Driven) Focus is on the SOLUTION Specify ALL features of the Product Build LAUNCH, SELL COMPLETE Product Built Improvements Identified by MANAGEMENT COMPLEXITY is the Norm Product Management (Prepare Offering, Step by Step Plan) Failure by EXCEPTION Innovation Speed: MEASURED (uses Complete data) LEAN INNOVATION 1 Page Lean Canvas (HYPOTHESIS Driven) Focus is on the PROBLEM Get CONTINUOUS CUSTOMER Input Build, MEASURE, LEARN INCREMENTAL Build Improvement Identified by WORKERS SIMPLICITY is the Norm CUSTOMER Development (get out of office and test hypothesis) Failure is EXPECTED Innovation Speed: RAPID (uses Good Enough data)
  • 18. 1 8 Main advantages of Lean innovation management: • less paperwork • targeted and effective meetings • fewer decision points and gates • abandonment of milestone management (historically a common trait regardless of industry) Applying the principles or methodologies of Lean innovation throughout your business helps reduce the risk of producing products or services no one wants, and allows you to focus capital and resources to ideas that really create value. EFFECTIV E MEETING S MILESTONE MANAGEMENT FEWER DECISION POINTS LEAN INNOVATION - BENEFITS How can you benefit from Lean Innovation?
  • 19. 1 9 Lean innovation is the ability to quickly, and with fewer resources, develop, prototype, learn, validate, and improve business solutions ING K E Y T A K E A W A Y Aggressive sprints and high levels of experimentation and customer interaction can drive impact quickly AIA Realizing that it’s not just about building new products, but about tying innovation to growth allows organizations to answer the question: “How do we apply lean innovation to what we already have in order to discover new opportunities and reduce waste in the commercialization of our products” Medical device company K E Y T A K E A W A Y K E Y T A K E A W A Y Lean innovation examples LEAN INNOVATION - EXAMPLES
  • 20. 2 0 EXAMPLE Pudding Row – a shift of business model in response to COVID19 IRELAND LEAN INNOVATION - EXAMPLES Image - Sligo Food Trail Pudding Row Sligo Website: https://puddingrow.ie/ Facebook: https://www.facebook.com/PuddingRowSligo
  • 21. 2 1 Company profile Founded by Dervla James, Pudding Row café is a breath of fresh air to West Sligo, serving up freshly baked goods, all-day breakfast, salads and delicious lunches. Pudding Row specialise in artisanal breads and pastries, bagels, treacle and seeded soda bread, focaccia and other yeasted breads, baked fresh by Dervla each day in the café. Ingredients are sourced locally, and organic where possible. LEAN INNOVATION - EXAMPLES
  • 22. 2 2 Lean innovation Pudding Row opened its doors in July 2015 to a warm reception and has become a flourishing business but when COVID19 hit Ireland in March 2020, the business like so many others was forced into lock down. After several weeks though the business bounced back and launched a thriving online shop and a special new product called the “Comfort Kit” which that has helped the business not only stay alive but thrive in unprecedented times. What is the Comfort Kit? “Comfort Kits special package to help bridge the gap between friends and family, delivering a delicious slice of connection straight to your door. Each kit includes: bagels x 8, a selection box, homemade raspberry jam, tomato and apple chutney, homemade granola and a delicious tea.” LEAN INNOVATION - EXAMPLES
  • 23. 2 3 Applying Lean Innovation in micro enterprises can: 1. Reduce operating costs (management and production costs) and increase economic efficiency. Innovation is to enhance enterprice content management, long-term and healthy development of an effective and sustaiable path. 2. Develop and embody the enterpreneurial spirit (management skills, ability and innovative collaboration capabilities). 3. Mobilize the creativity of the Staff. Employees need to see enterprise development vision and personal goal so that they play their own advantages to realize their own value. This will improve employee enthusiasm and creativity. 4. Help in implementation of the „homeopathic” development. Micro enterprises must adapt to the development of the market, to enhance market competitiveness and the endigenous power to innovate together with handling legal and environmental issues. Lean innovation in micro enterprises is all about levelling the playing field. LEAN INNOVATION - SUMMARY