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NISO Patron Privacy
in Library Systems
Second Virtual Conversation
Todd A. Carpenter
Executive Director, NISO
May 21, 2015
“III. We protect each library user's
right to privacy and confidentiality
with respect to information sought or
received and resources consulted,
borrowed, acquired or transmitted.”
Code of Ethics of the American Library
Association
May 21, 2015
We often envision this as a library
Leeds Library by Michael D Beckwith on Flickr
Libraries more often look like this
Servers, switches, Chris, and such on Flickr
May 21, 2015
2014: The year of the Breach
May 21, 2015
There were a record high of
783 reported data breaches
in 2014, according to a report
by the
Identity Theft Resource Center
http://www.idtheftcenter.org/ITRC-Surveys-Studies/2014databreaches.html
May 21, 2015
May 21, 2015
May 21, 2015
Digital systems are
constantly tracking
interaction behavior
Each system, each data stream
• Discovery systems
• Circulation systems
• Catalog browsing
• Ebook reading behavior
• Online reading/download activity
• OpenURL resolutions
• Authentication systems
• Repositories
• Bibliographic reference managers
• Research support services
• Network backbone traffic
May 21, 2015
Library services in the Cloud
May 21, 2015
Licenses Agreements & ToS
May 21, 2015
Licenses Agreements & ToS
May 21, 2015
(2005)
Approaches to security
May 21, 2015
(2005)
Room for nuance though?
May 21, 2015
What can we do with these data?
• Assisting in discovery
• Sharing e-resources
• Pedagogical support
• Location- or context-sensitive serviecs
• Augmented reality
• Assessment metrics
May 21, 2015
May 21, 2015
What can we do about this?
May 21, 2015
NISO Initiative on Privacy
of Patron Data
May 21, 2015
May 21, 2015
Generously funded by:
Virtual Discussions
• Patron privacy in Library systems
– Thursday, May 7, 10am-1pm ET
• Patron privacy in Vendor systems
– Thursday, May 21, 10am-1pm ET
• Patron privacy in Publisher systems
– Friday, May 22, 9am-12pm ET
• Legal frameworks for patron privacy
– Friday, June 19, 1-4pm ET
May 21, 2015
May 21, 2015
“Lightning" by snowpeak is licensed under CC BY 2.0
Lots and lots of ideas
May 21, 2015
San Francisco, CA on June 27-28
So… be your name Buxbaum or Bixby or Bray or
Mordecai Ale Van Allen O'Shea, you're off to Great
Places! Today is your day! Your mountain is waiting. So…
get on your way. – Dr. Seuss
May 21, 2015
Questions?
May 21, 2015

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