1. Case study – Receivable Management
E A Balasubramanian
9880566331

2. Client
Leading facility management company with 22000 employees and Rs 300 crore
turnover
Business Challenge
Business is looking at reduction in Write off and deduction from invoices by customer.
This will help the company to improve profitability and also help in collection process.
Challenges
Business has multi sites for customer and raising invoices is partially manual. The
raising of invoices for timely collection and ensuring employees deployed in site are
paid on time is a huge challenge.
Identification and resolution of deduction by customer and ensuring either it is
disputed and taken up with the customer or deduction accounted in timely
manner is challenge and it results in business accepting the deductions.

3. Solution
 Attendance Anywhere (AA)
Indiranagar
Sarjapur Road
Electronic City
Sahakara nagara
• Replace manual attendance process with cost effective mobile based
• AA will help to reduce the cycle time of raising invoices
• AA will improve accuracy of billing done
• AA eliminates / reduces client confirming the attendance step – which helps in
reducing the cycle time raising billing
• AA provides real time visibility of people present across sites – for better
manpower planning, over time management
• Real time / near real time reporting – MIS and Dash board
Benefits

4. Solution
Customer data from
ERP
Receipt entry
 Receivable Management System
Scan invoice and CN
Classify
deduction
Raise request
for CN
Collection planning & follow up
Capture interaction, promise
to pay date and invoice status details

5. Information available in one place – click of a button
 Deductions classified and captured at the time of receipt entry
 Collection follow up, promise to pay date, invoice dispute all the information
captured and visible to all the stake holders
 Invoice wise collection planning through the system - daily collection alerts
Plan vs actual automatic reporting
Solution
Benefits
 Plan vs actual automatic reporting
 Deduction classification used for making provision in the books
 Collection monitoring dash boards, ageing collection follow ups and status visible
online for all the stakeholders
 Customer response / remarks updated against each invoice – which is visible for
all stakeholders
 Customer past performance can be used at the time of renewal of the contract
Benefits