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Managing Conflict
Why Conflict Arises Type “A” Personality  Vs. Type “B Personality
Type ”A” Personality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Type “B” Personality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Aggressive People ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Aggressive people  are basically  insecure….. Try to avoid them.
Submissive people ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Submissive people  have a great sense of inferiority
Assertive People ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Conflict ,[object Object],[object Object],[object Object],[object Object]
Causes of conflict  ,[object Object],[object Object],[object Object],[object Object]
Stages of Conflict  ,[object Object],[object Object],[object Object],[object Object]
Preventing Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Preventing Conflict ,[object Object],[object Object],[object Object]
Preventing Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Preventing Conflict  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Aids to Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Personalities who cause conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Personalities who cause conflict ,[object Object],[object Object],[object Object]
WAC’em method ,[object Object],A - What do you want to Ask the person to do? C heck in to see if what you’ve asked for can happen

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Managing conflict ppt @ bec doms