2. Dubey
(2009)
Ferreira,
Erasmus and
Groenewald
(2011)
Prastiawan
et. al., (2019)
Planning, controlling and organising
the office in order to achieve set
goals through moving employees
The application of principles of
management in ensuring office
work is done by employees
Administering and ordering the day
to day support chores of the front
office of an organisation
Reflection-Play a Game
Match the author on the left with the definition on the right
RESET
Back to
slide 1
3. Planning in Office
Management
Back to
slide 1
Set objectives
Outline the
activities to be
done
Determine
the resources
Create
timeline
Determine
how to
evaluate
Revise plan
Communicate
plan
Source: Dubey A. (2009). Office management: Developing skills for
smooth functioning. Global India Publications Pvt LTD. New Delhi.
4. Evaluate yourself
What are the seven steps involved in planning for office management?
Option A
1. Set objectives
2. Outline activities
3. Determine resources
4. Create timeline
5. Determine how to
evaluate
6. Revise plan
7. communicate
Option B
1. Set objectives
2. Communicate
3. Determine resources
4. Organise
5. Create timeline
6. Determine how to
evaluate
7. Revise plan