Crandall Ross is a highly skilled nurse educator and manager with extensive experience in leadership, management, nursing care, and education. She excels in constructing engaging curriculum and implementing changes that improve efficiencies and reduce costs. Ross seeks to provide compassionate care and an unparalleled learning experience for students, staff, and patients. She is an effective communicator and leader with expertise in managing projects, people, and delivering superior patient services.

1. Crandall Ross
32 MasonStreet Calumet City, Illinois 60409 (773) 680-0663
Crandallross 2004@yahoo.com
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Nurse Educator/ Nurse Manager
Highly skilled advanced practice nurse with extensive leadership and management
experience with patients, staff and other health care professionals. Expertise in
providing compassiondiverse nursing care and unparalleled patient services.
Health career and technical education (CTE) educator, a life-long learner who
excels in constructing engaging curriculum, resulting in an enhanced learning
experience. Creative problem solver and leader, adept at managing projects and
people while effectively delegating and providing supportand promoting a
cohesive team environment. Documented and qualified success in implementing
changes that resulted in significant improvement in efficiencies and reduction of
costs.
Core ProfessionalCompetencies:
Common Core implementation Classroommanagement Patient-centered care
Critical thinking and decision making skill Facilitates learning
Effective communication Professionalism and leadership Curriculum design
Behavior management Informatics Partnering with students
Teamwork and collaboration Recruitment and retention Evidence-based practice
Partnering with students, families, and staff Continuous quality improvement
Assessment and evaluation Effective discipline and decision making
CareerDevelopment
 Provisional Vocational Certificate
 C. N. A. Instructor
 Long-term Care (DON)
 Home Health Supervisor
 Clinical Manager Medical-Surgical Units

2. Work Experience
ITT-Technical Institute-Breckinridge Schoolof Nursing, Orland Park, Illinois
(December 2013 to present)
Clinical Instructor
 Implements variety of teaching strategies appropriate to learner needs and
desired learner outcomes.
 Creates and maintains community and clinical partnerships that support
educational goals.
 Assess, supervises and evaluates the clinical performance of students by
incorporating the goals of the nursing program and the mission of institution.
Chicago Public Schools, Chicago, Illinois (April 2004 to August 2013)
Health Careerand TechnicalTeacher
 Oversee program budget $5,730 expenditures for the health career and
technical education (CTE) program.
 Initiated learning stations for technical skills such as vital signs,infection control, body mechanics, and
anatomy and physiology. Learning stations enhance the learning process,resulting in increased practice,
evaluation, and final evaluation of the procedure by the instructor.
 Launched teaching methodologies, guidelines for success to customize program according to needs of
students,increasing retention of learning and enabled students to succeed in class and life.
 Implemented positive behavioral modification techniques, resulting in increased subject comprehension,
reduced classroom disruption, and improved schoolclimate.
 Member of the Professional Problem-Solving Committee
Dolton Health Care and Rehabilitation Centre. Dolton, Illinois (June 2003 to July 2010)
Charge Nurse/Staff Nurse
 Provided care to residents of an 80-bed skilled nursing home on the night shifts.
 Earned reputation for dependability, accuracy, and delivering superior customer service by providing well
timed professionalservice.
 Demonstrated skills in communication, organization, and problem solving and work well with others.
DON
 Implemented walking shift rounds to ensure efficient and effective shift report to ensure patient’s needs are
met.
 Promoted and improved patient services by problem solving patient, family and staff complaints and
grievances fostering open communication, support and resolution of problems.
 Initiated a needs assessment to prioritize workflow to ensure the timely provision of nursing services which
resulted in an increase in nursing staff ration for an additional nurse on the second and third shifts.
Continental Care. Chicago, Illinois (December 2001 to March 2003)
DON

3.  Restructured and streamlined orientation of new staff to betteridentify and manage staff needs,resulting in
10% decrease in orientation time, while increasing productivity.
 Staffed and scheduled nursing personnel while determine appropriate staff mix- including budget and
managing and decreasing and eliminating use of temporary agency nursing staff.
 Promoted and improved patient services by problem solving patient, staff, and family complaints and
grievances which resulted in fewer complaints by families, and open communication and support.
Manor Care South Holland, South Holland, Illinois (March 2001 to November 2001)
DON
 Conducted medical record reviews and medication administration audits as well as in-service meetings to
assure quality measures were being followed which resulted in improved documentation.
 Identified retention and recruitment strategies to attract nursing personnelto provide nursing services
within the budgeted resource allocations.
Crandall Ross
Ingalls Homecare, Harvey, Illinois (December 1999 to March 2001)
Clinical Supervisor
 Led a team building staff development conference with home health supervisors which resulted in
empowered nursing professionals.
 Member of policy and procedure committee responsible for updating nursing interview and assessment
form and patient care standard protocols.
 Lead CQI project to reduce incomplete and missing documentation, resulting in improved accurate and
timely documentation in the medical record.
Education
BSN- DePaul University, Chicago, Illinois
MPA- Roosevelt University, Chicago, Illinois
MSN- Kaplan University, Davenport, Iowa
Certifications
CPR InstructorCertification, American Heart Association
C. N. A. Instructor
Provisional Vocational Teaching Certificate
Professional Organizations
Sigma Theta Tau Nursing Honor Society

4. ANA