Brian Dunlap has over 10 years of experience in business marketing, sales, and personnel management. He currently works as the Operations Manager for Creative Colors, International, where he manages personnel resources, generates reports, serves as a liaison between teams, and helped increase annual revenue by 290% in one year. Previously he worked as an English/Reading Teacher and a Service Technician, demonstrating success in both education and business.

1. 1379 E MCKAY ROAD  SHELBYVILLE, INDIANA  46176
317-604-6902  DUNLAPBO@ATT.NET
B R I A N D U N L A P
SUMMARY
Multi-tasking, team-oriented supervisor with over 10 years experience in
business marketing/sales and personnel development. Core competencies
include field operations, negotiations, and personnel resource management.
SKILLS
 Active Listening Social Perceptiveness
 Critical Thinking Coordination
 Results-oriented Active Learning
 Confidentiality Deadline Driven
EXPERIENCE
Jul 2013 - Present Creative Colors, International Indianapolis, Indiana
Operations Manager C.C.I Certified Trainer; Technician
 Manage all aspects of personnel resources
o Receive and process contractor paperwork; supply requests; payroll
 Generate reports, analyze data/trends and recommend equitable procedures
o Administered 40% reduction in company expenses over previous year
 Serve as a liaison to administrators, technicians and business accounts
o Provide informal directives/advice to colleagues and/or administrators (10-20)
 Create new business accounts
o Directed a team that increased annual company revenue by 290% in 1 year
Jan 2011 - Jul 2013 South Bend Community School Corporation South Bend, Indiana
English/Reading Teacher Indiana Dept. of Education (IDOE) Temporary Certified
 Instructed literacy skills to secondary education students
o Grades 6-12; urban setting; general education; I.E.P compliance
 Created and directed daily lesson plans in partnership with veteran teachers
o Launched a literacy model that promoted curriculum-wide instruction/learning
 Exceeded instructional objectives presented by administration
o Improved student literacy accuracy on ISTEP+ testing by at least 70%
Aug 2002 – Jan 2011 Creative Colors, International Mishawaka, Indiana
Service Technician C.C.I Certified Technician
 Collaborated with ownership to develop marketing strategies
o Pioneered $2 Million in additional sales in under 2 years
 Developed framework for individualized service route schedules
o Increased service accounts by 60%
o Awarded “Rookie Technician of the Year” (2003)
EDUCATION
Aug 2008-May 2011 Indiana University South Bend, Indiana
B.A. History; Political Science