10. +Three things will move the dial
Takeaway
1) Better profitability
2) Ownership of customer
3) Transparent access to data
11. + The Rise of Mobile
TREND
“I make my own decision with no other input.”
12. 12
4-Wave trend of recommendations
“Where do you go for recommendations of new books?” (Kids 0-6)
13%
8%
19%
14%
15%
24%
26%
29%
8%
9%
12%
14%
17%
19%
27%
38%
0%
5%
10%
15%
20%
25%
30%
35%
40%
Public Librarian Parenting
Magazine
Teacher On-line
research
School Book
Fairs/Clubs*
Bookstore -
browsing the
shelf
Friend/family I make my own
decision with no
other input
Fall 2011 Spring 2012 Fall 2012 Spring 2013
13. 13
Percent saying their kids have done the
following around the most recent book they
read…..(7 – 12)
19%
19% 18%
10%
26%
17%
15%
0%
17%
18%
17%
8%
24%
14%
12%
0%
16% 16%
13%
8%
20%
14%
12%
10%
11%
12%
10%
6%
16%
11% 11%
8%
0%
5%
10%
15%
20%
25%
30%
Gone to book/author
website
Read sample
chapter of book
online
Visited a fan websiteParticipated in blog/
chat
Gone to website to
find out about other
books
Read online reviews
about the book
Wrote a review
about the book
Participated in a
book discussion/
reading club
Fall 11 Spring 12 Fall 12 Spring 13
Why is
behavior
changing?
15. Africa – 64%
Asia & Pacific – 90%
Arab States – 105%
The Americas –109%
Europe – 126%
CIS – 170%2012 Global Cell Stats: mobithinking.com
G
l
o
b
a
l
A
d
o
p
t
i
o
n
16. +How do we reach these customers?
Key Question
20. +
Fundamental Problems
n Cost – what is the actionable return?
n Don’t own the channel – restricted data
n Don’t own the customer – limited communication
n Not systematic – narrow or erratic feedback
27. +
Why this is interesting….
• Publisher control of merchandising
• Brand-based discovery strategy
• Transparent access to full data
• A global platform – 160 countries
• First pile of mobile e-book data
available to the open marketplace