1. MUHAMMAD BILAL AKHTAR
A-48, Block-13, Shamoonabad,
Gulshan-e-Iqbal, Karachi, Pakistan-75300
: Cell: +92-335-2268276
Email: bilalakhtar2015@yahoo.com
https://pk.linkedin.com/in/bilalbusinessanalyst
PROFESSIONAL SYNOPSIS:
 A result oriented professional with 13 years of experience in Admin, HR, Finance, Accounts, School, Franchise & Bank
dealing, Sales & Marketing In-depth knowledge of IT & Operations to make an organization more efficient, productive & profitable
 A proactive performer with proven abilities in delivering targets, resolving bottlenecks performance and achieving desired objectives.
 Call Center: As a Call Center Agent, communicate with clients and customers effectively to solve problems and product promotion etc.
 Accounts / Banking: Has understanding and work experience of an Accounting and Banking & its softwares
 HR & Admin: Has understanding of HR and Admin Functions, Employee Relations, Labor laws and Statutory requirements also an
ability to uphold company / organization policies and meet core standards
 Possesses the competence to complete the work assigned without compromising on quality under all circumstances using a combination
of organizational and presentation skills. Discretion in handling / judging sensitive and confidential situations
 Security & Surveillance: Formulation and Implementation of Admin Policies & Procedures like, Security, Protocol & Vigilance System,
Fire & Safety, Security surveillance like CCTV etc
 IT technical support:
Net Working & SMM: Installing and configuring computer hardware operating systems and applications. Troubleshooting system
and network problems and diagnosing and solving hardware or software faults
WORK EXPERIENCE:
 Sr. Officer Admin/Accounts/IT/Call Center iSolutions Pakistan (Pvt) Ltd
(Aug, 2013 – July, 2016) Job Description/Achivements
 Working with spreadsheets, sales and purchase ledgers and journals.
 Preparing statutory accounts.
 Calculating and checking to make sure payments, amounts and records are correct.
 Sorting out incoming and outgoing daily post and answering any queries.
 Managing petty cash transactions.
 Controlling credit and chasing debt.
 Reconciling finance accounts and direct debits.
Sr. Officer Admin / Accounts /IT H. K ISLAMIC ACADEMY
(July, 2012–July, 2013) (H.K. Islamic Academy is affiliated with Hazrat Karmawala Islamic University.)
(Jan, 2003 –Nov, 2007) ST. 7, Block-1, Gulistan-e-Johar, Opp. Karachi University
Job Description/Achivements
 Face to face Students / Parents dealing and guide them accordingly
 Receive calls & complains & solve it accordingly
 Data updating on Excel sheet
 Payments Receiving
 Payment Receiving in different moods (Cash, Chq & Credit Card)
 Ensure Housekeeping up to the mark Matric Board Dealing
 Attendance & Payroll
 Coordinate with other depts. for any relevant matters and support
 Patty Cash handling
 Letters Writing etc
 Procurement & Purchasing
 Contracts & Letters
 Material & Assets Management
 Preparing Students Report Card (Manually & Computerized) According to
School /Principal guidelines
 Sr. CRO / Sr. Office Assistant Wintrack a WINSON (Pvt) Ltd
(Dec, 2007 – June, 2012) (Security, Vehicle & Personal Tracking System)
The only Tracker manufacturing company in Pakistan
Job Description/Achivements
 Make on-the-spot judgements regarding immediate action required when incidents arise
Efficient and accurate tracking updates
 Monitor and control security systems and inform the control room supervisor of any potential
adverse activities noticed

2.  Taking appropriate action as circumstances dictate and carry out associated control room du-
ties and administrative functions in accordance with existing operational procedures
 Monitor and receive all emergency signals, messages and alarms and respond accordingly
 Fleet Management and tracking experience
I T SKILLS:
3 Months Certificate in Computer (HARDWARE) from LIBRA College of Computer & Management Science - 2004
 MS Windows (All Versions) Good knowledge of Windows XP, Windows 7, Server 2003 & 2008
 MS Office (All Versions) Word, Excel, Outlook. Power Point, Access
 Urdu In Page, OS, Adobe etc.
 Works in all Windows based Packages.
 Works on social media management i.e. Linkedin, Facebook and also can perform net searching on almost all topics for research
 Windows & Software Installations and trouble shooting, also can do networking
 Hardware repair & trouble shooting
 Networking & trouble shooting
 An Intermediate user of Quick book & Peach Tree (Financial Softwares)
PROFICIENCY DIPLOMA IN ENGLISH LANGUAGE:
6 Months SKILL DEVELOPMENT COUNCIL / The American Center 15th
May, 2001 – 15th
November, 2001
STRENGTHS:
 Leadership and team building skills, have exposure and experience of working in cross-cultural teams, responsible and professional attitude
 Ability to understand, analyze and solve problems
 Possess a deep understanding of how to utilize technology in order to deliver enterprise solutions that meet requirement of business.
 Quick learner and an ability to learn new concepts and apply in real business & working environment
 Agile and ready to relocate and can work on any assignments.
 An effective interpersonal communication skills, excellent presentation skills, persistence, result oriented and confident to meet challenges
 Good time and work management skills can manage stress effectively also good planning and organizing skills. Ability to manage multiple tasks
 An effective team leader and player with exceptional communication and interpersonal skills
 Has strong understanding of HR and Admin Functions, Employee Relations , Labor laws and Statutory requirements also an ability to uphold
company policies and meet core standards
 Possesses the competence to complete the work assigned without compromising on quality under all circumstances using a combination of
organizational and presentation skills. Discretion in handling/judging sensitive and confidential situations, Ability to Prioritize and coordinate
LINGUISTICS SKILLS:
 Urdu Fluent
 English Fluent
 Punjabi Understanding
CORE COMPETENNCIES & SPECIALITIES INCLUDE:
• General Administration •Franchise Managing & Dealing •Resource Management • Net Working • Social Media Management
 Facilities Management • Call Center Operations •Personnel Management •Cash Management & Dealing
ACADEMIC QUALIFICATION:
 B.A 2008, Federal Urdu University, Karachi
 Intermediate 2002, Karachi Board
PRSONAL DETAILS:
 Father’s Name Muhammad Akhtar (Late)
 Date of Birth 25TH
December, 1983
 Place of Birth Karachi
 C. N. I. C. Number 42201-6950684-5
 Nationality Pakistani
REFRANCES:
All References will be furnished upon request