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One m sa e
     esg
Awareness campaign to
accelerate the growth of golf in England
One Message is Built Around …….



           1. T eo jciv
               h be t e

           3. R s ac
               e e rh

           5. T re c n u e
               ag t o s m r

           7. C m a n
               a p ig

           9. M n o/v laio
               o itr au t n
                    E
Objective

T d s n‘o em s a e t e c ua em r p o l a e 1 a do e t pa
 o e ig n e s g ’ o n o rg oe e pe g d 6 n v ro ly
gl
 of
  .

M r s e if al t c nr uetw rs nin ra eo 5 ,0 0p o l o te
 oe p c ic l, o o t t o ad a ce s f 4 0 e pe n h
            y      ib
b s l ef ue( s e s rdb S ot n ln ’s civ P o l S re )b
 a ein ig r a m a ue y p rE ga d A t e e pe uv y y
M rh2 1 inl ew hteE ga dG lP r es ip ( G )G o t Srtg .
 ac 0 3 in it h n ln of at rh ’s E P rwh t e y
                               n                    a
To Grow Golf We Need To Reach Out To A Wider
Audience

S                                     W
G lise jy gag le eainE ga dw h
  of no in      od n r    n ln it     T eeisn o ece r e s g t go g lin
                                       hr     o n la m s a e o rw of
pa esrn in a N .1& intew r
 ly r a k g t o      2 h ol    d      E ga d
                                       n ln
P oe s n l a eat csm d atnio a d
 rfs io a g m t a t e ia t t n n
                  r           e       C r n ofr gisf g e td
                                       ur t f in
                                          e   e     r m ne
                                                     a
a t e( a tr, B WC a p n h , T e
 ir im M ses M      h m io s ip h     V r lt m d o a ae e st go g l
                                       ey ite e ia r w rn s o rw of
                                            l
O e)
  pn                                  G t t G lh sl itdinom t na d
                                       e ino of a im e fr aio n
T eeaem n c m ec l n s ot g
 h r r a y o m ria a d p r     in     apa
                                       p el
in iaiv st g t e peinoteg m a dpa
  it t e o e p o l t h a e n ly       O l ra h so toan h a d n e
                                       ny e c e u t    ic e u ie c
mroe                                  P o u tah rh nc so e fc s d
                                       rd c rte ta u tm ro u e
W h v ce ib it, a b s a osa dc na t
   e a e rd ily m a s d r n o tcs
Oo g o th in u t
tru h u te d sr
 h                y                   T
C e t am rein c m a nt ra ho toa
  rae     ak t g a p ig o e c u t     L is r p u disb in s u e e
                                       e ue o n      e g q e zd
w e a d n et c nin etego t pa
  id r u ie c o o t u h rwh ln        C m ein w hp o lslis r t ea d
                                        o p t g it e pe e ue im n
O e u t g l gc m u it sw haf s
  p n p o of in o m n ie it r h  e    inee t
                                        trss
im g
   ae                                 O h r p r aem r at civ
                                        te s ot r oe t a t e
                                               s          r
C e t ao e tps o fr et ginog l
  rae n -so h p o g t    in t of      C m ec l p rtr o oh r o ie t in t
                                        o m ria o eaos r te b d s r g o
                                                                   y
T k a v na eo c na t a drlt n h s
 a e d a tg f o tcs n eaio s ip       tk tela
                                       ae h ed
B c m c so e fc s d
  e o e u tm ro u e                   2 1 Oy p sw l o t l ud o m d
                                       0 2 l ic il nr o to r e ia
                                             m       c o
                                      d r g J n a dJ l
                                       uin     u e n uy
Fresh Minds research has highlighted 10 consumer groups who play golf
     irregularly, indexed which are more likely to play golf.


                       T etp5fl t 2bo dgo p : working males and the retired
                        h o  al o ra ru s
                               in
n e in fik l t ly of
Id x go l ey opa g l




                                                    Tryin g to s e ll to e ve ryo n e is m ark e tin g
                                                    d e ath
                                                    e ac h s e g m e n t h as its o w n n e e d s


                                                Segments 1-10
To p M e d ia C o n s u m p tio n

                                           %
Comfortable Mid-Life Males 46-55
V r le t p y o a dwn t p y oe
 eyikl o l g l n a to l m r
      y    a  f         a
Poes n l
 rf io a
    s    s
S otwho e c il e
 p r it l r hd n
    y     d    r
O npo eta dh v inet e t
 w rp r n ae vs ns
         y          m
E j te o dtin s l
 n y h g o h g inif
  o               e
H v inen t ces t ok n h m
 ae t e acs a wr a d o e
       r

O t f o e detin rt h hfrh
 u- - m a vr g ae ig o tis
   oh         is    s
go p 3 % h v se a ilo r in h p s we
 ru , 0 ae en bl ad te at ek
                   b
3 % sy g e te sm tin ineetgt
 6 a it ivs h m o eh g t sr in o
l k t hs t vl g
o a wil r ein
 o      ta l




                                                    To p M e d ia
Settling Down Males aged 26-35
V r le t p y o a dwn t p y oe
 eyikl o l g l n a to l m r
      y    a   f          a
                                                   C o n s u m p tio n
Y u gpoes n l
 o n rf io a
         s   s
T k p rins ot na e u r ais
 ae at p ro rg l b sa                          %
B y ga o s, m y e e lgd w whp r e
 uin h ue a b st    t
                    in o n it at r
                               n
I a e im ot t
m g is p r n
           a
H v inen t ces t ok n h m
 ae t e acs a wr a d o e
       r

O t f o e sc n t te t n t h w h
 u- - m is eo d o h ine e in o tis
   oh                  r
go pa srs e ia 3 % h v se a ilo r in
 ru b ob m d , 5    ae en bl ad
                              b
te at ek 5 % sy g e te sm tin ineetg
h p s we, 2 a it ivs h m o eh g t s r in
t l k t hs t vl g
oo a wil r ein
   o     ta l




S uc: G T I 0 0Q &P T u h o t 3
 o re B G 2 1 4 IA o c p ins
This groups can be ‘easy wins’ to increase participation
due to their increased leisure time
                                        To p M e d ia C o n s u m p tio n
 Comfortable Retired Couples
 Early Retirement Couples         %
 E j ate n c motb l - te
  n y civ a d o fr l if s l
   o              ae e y
 E py etr c il e lt o e
  m tn s s hd ne h m
         e,    r f
 H m o nr
  o e wes
 E j te r
  n yh at
   o      s
 P ro te o m ny
  at fh c m u it
 P nio a dsv gpois n
  e s n n ain rv io s



 Twilight Year Gents
 R t dm n m y e id wd
  eir
    e e, a b w o e
 E j s ot u h v l it s otg
  n y p rb t aeim e p r
   o                d   in
 o p r nie
  p ot its
      u
 E j te o p n o lem d dm n
  n yh c m a y f - in e e
   o             ik                     We e k e n d M o o d an d Ale rtn e s s d iary
 H v p nio
  ae e s n


 5 + ya o s r m r a r adtu m r
  5 er l ae oe lt n h s oe
         d         e,
 rcpiv t a vr in tru h u te a.
 ee te o det g ho g o th d y
              is

 3 % o 5 + h v se a ilo r in h p s we
  0 f 5 ae en bl ad te at ek
                     b
 wh 7 se gsp r akt O in h p s we
  it 4 % ein u em r P S te at ek
                     e


S uc: G T I 0 0Q &P T u h o t 3
 o re B G 2 1 4 IA o c p ins
Three regions of the country are highlighted
W e m p in te ego p a a s tep p lt na dteg ld v lp e t
 h n a p g h s ru s g in th o uaio n h of e eo m n
pioit s he rg n o tec u t aeh hig td
 r rie tre e io s fh o nr r ig l he
                         y




      Working Males             R te C u ls
                                 eird o pe
          – S uhE s
              o t at               – S uhE s
                                      o t at
          – Lno
              odn                  – N r Ws
                                      ot e t
                                        h
          – N r Ws
              ot e t
                 h                 – S uhW s
                                      o t et
          – Esat                   – Es
                                      at




H w v rw e pa n ga ae e s en e t c n id rh th w rpa em y
 o e e, h n ln in w rn s w e d o o s e ta te ok lc a
w l einad frn lc t nt teh m .
 elb     if e to aio o h o e
           e
Settling Down Males, aged 26-35

                                                                                        North
                                                                                        Umberland

                                                                                                             Tyne & Wear



   Ato g L n o is o ak y o u
    l u h o d n n t e fc s
     h                                                                                          Durham



   fr Dtis il etew rpa efr
   o G h w l h ok lc o
              b
                                                                   Cumbria
                                                                                                                  Cleveland
                                       Isle Of Man




   m n o tis ru s g o fr
    a y fh go p o o d o                                                                                 North Yorkshire




   ce t ga ae e s
    rain w rn s .                                                         Lancashire
                                                                                                    West
                                                                                                                                  Humberside


                                                                                                    Yorkshire
                                                                                   Greater
                                                                                                                South
                                                                                   Manchester
                                                             Merseyside
                                                                                                                Yorkshire

                                                                                                        Derbyshire                            Lincolnshire
                                                                             Cheshire
                                                                                                                     Nottinghamshire


                                                                                         Staffordshire
                                                                                                                                                                                Norfolk
                                                                                                                      Leichestershire
                                                                      Shropshire
                                                                                                 West
                                                                                                 Midlands
                                                                                                                              North-                Cambridgeshiire
                                                                                                                              Hamptonshire                                         Suffolk
                                                                                                         Warwickshire
                                                                      Hereford & Worcester
                                                                                                                                             Bedfordshire

                                                                                                                                Bucking-                                Essex
                                                                                        Gloucestershire
                                                                                                                                hamshire        Hertfordshire
                                                                                                                  Oxfordshire
                                                                                                                                            LONDON
                                                                                                                                                         LONDON
                                                                                 Avon                                    Berkshire
                                                                                                                                                Surrey                      Kent
                                                                                                 Wiltshire

                                                                   Somerset                                             Hampshire
                                                                                                                                            W. Sussex           E. Sussex


                                                     Devon                              Dorset


                                                                                                                            Isle of Wight
                                  Cornwall




P p lio suc: S b a n l t is s n
 o u tn o re u n t aSa t U it
    a             io    t ic
Comfortable Mid-Life Males, aged 46-55

                                                                                       North
                                                                                       Umberland



  M d a da t it is ik l t w r inte
   e ia n civ y l ey o ok h
                                                                                                            Tyne & Wear




  s m lc t nfrh s go p a
   a e o aio o te e ru s s
                                                                                               Durham
                                                                  Cumbria
                                                                                                                 Cleveland


  tis e m n is et d
  h s g e t s te l
                                       Isle Of Man


                                                                                                       North Yorkshire



                                                                                                                                Humberside
                                                                          Lancashire
                                                                                                   West
                                                                                                   Yorkshire
                                                                                   Greater
                                                                                                               South
                                                                                   Manchester
                                                             Merseyside
                                                                                                               Yorkshire

                                                                                                       Derbyshire
                                                                            Cheshire                                                         Lincolnshire
                                                                                                                    Nottinghamshire


                                                                                        Staffordshire
                                                                                                                                                                               Norfolk
                                                                                                                     Leichestershire
                                                                      Shropshire
                                                                                                West
                                                                                                Midlands
                                                                                                                             North-                Cambridgeshiire
                                                                                                                             Hamptonshire                                         Suffolk
                                                                                                        Warwickshire
                                                                      Hereford & Worcester
                                                                                                                                            Bedfordshire

                                                                                                                               Bucking-                                Essex
                                                                                       Gloucestershire
                                                                                                                               hamshire        Hertfordshire
                                                                                                                 Oxfordshire

                                                                                                                                                        LONDON
                                                                                Avon                                    Berkshire
                                                                                                                                               Surrey                      Kent
                                                                                                Wiltshire

                                                                   Somerset                                            Hampshire
                                                                                                                                           W. Sussex           E. Sussex


                                                     Devon                             Dorset


                                                                                                                           Isle of Wight
                                  Cornwall




P p lio suc: S b a n l t is s n
 o u tn o re u n t aSa t U it
    a             io    t ic
Comfortable Retired Couples
  Twilight Year Gents
  Early Retirement Couples                                                             North
                                                                                       Umberland

                                                                                                            Tyne & Wear


                                                                                               Durham
                                                                  Cumbria
                                                                                                                 Cleveland
                                       Isle Of Man




   M d a da t it w l okinte
    e ia n civ y il r
                    w    h
                                                                                                       North Yorkshire




   s m lc t nfrh s go p
    a e o aio o te e ru s                                                 Lancashire
                                                                                                   West
                                                                                                                                Humberside


                                                                                                   Yorkshire
                                                                                   Greater
                                                                                                               South
                                                             Merseyside            Manchester
                                                                                                               Yorkshire

                                                                                                       Derbyshire
                                                                            Cheshire                                                         Lincolnshire
                                                                                                                    Nottinghamshire


                                                                                       Staffordshire
                                                                                                                                                                               Norfolk
                                                                                                                     Leichestershire
                                                                      Shropshire
                                                                                                West
                                                                                                Midlands
                                                                                                                             North-                Cambridgeshiire
                                                                                                                             Hamptonshire                                         Suffolk
                                                                                                        Warwickshire
                                                                      Hereford & Worcester
                                                                                                                                            Bedfordshire

                                                                                                                               Bucking-                                Essex
                                                                                       Gloucestershire
                                                                                                                               hamshire        Hertfordshire
                                                                                                                 Oxfordshire

                                                                                                                                                        LONDON
                                                                                Avon                                    Berkshire
                                                                                                                                               Surrey                      Kent
                                                                                                Wiltshire

                                                                   Somerset                                            Hampshire
                                                                                                                                           W. Sussex           E. Sussex


                                                     Devon                             Dorset


                                                                                                                           Isle of Wight
                                  Cornwall




P p lio suc: S b a n l t is s n
 o u tn o re u n t aSa t U it
    a             io    t ic
One m sa e
     esg

N t n l ak t gc m a ns p otdb m r in e t e th n
 aio a m rein a p ig u p re y oe v sm n ta
h sb e p s ibepe io s
 a e n o s l rv u l  y

A d dv lef mb ilin o in e t e t oh r ra
 d e au r o u d g n v sm n in te ae s

Fe hid nit fr e inog l
 rs e ty o G t t of

F s c m a nfc s so f ec n u e go p :
 irt a p ig o u e n iv o s m r ru s
   • S tin d w m ls 2 -3 y a od ,
      et g o n ae - 6 5 e r ls
        l
   • C motbem -lem ls- 4 -5 y a od
      o fr l id if ae
            a              6 5 e r ls
   • E r rte e t o pe - 5 -6 y a od ,
      al eirm n c u ls 6 5 e r ls
        y
   • C motberte e t o pe - 6 +,
      o fr l eirm n c u ls 5
            a
   • T il h g ns- 6 +
      w ig t e t 6

U w ig tda t it intes uh
 p e he civ y h o t
The One Message ‘Mix’



          1. H ll e
              epin

          3. W b it
              ese

          4. R d
              a io

          5. O to r d et in
              ud o A v r g
                        is

          6. E p r nia
              x eie t l

          7. P in / R
              rtP
Creative identity needs to work really hard as we need
people to give up their own time


 Fresh image for Get into golf to reach out to a wider audience.

 Clear and consistent message which is understood by the target audience, with a call
 to action.

 Creative identity which can be used across a full range of media and can be
 developed as a series for a sustainable campaign.
Creative look that can evolve
                               across different consumer groups




New logo in keeping with the
fresh image to reach out to
a wider audience
Website is the window to the world, successful website
is like a salesperson that never sleeps

  • R -b il g t tg l r w haf s lo , c ne t n e s n v aio
     e u d eino of g it r h o k o tn a d a y a ig t n
                    .o      e
  • G eit o ds ac e g eo t is t n
     iv g o e rh n in pim aio
  • C ne th t il o v rv itr inop r ip t n
     o tn ta w l n et is os t at aio
                  c                ic
  • O t fr -n w lt r
     p-in o e e s tee
  • D iv in o n t f to g l k
     r e b u d r f h u h in s
                 a ic
  • Q c d o al o m n aio
     R o e n l m u ic t n
                 c


                                     Home


    Start golf    Get into golf     Play golf      Golf tips   Reviews

  A ot
   bu             C Patits
                   G civie        F da o c
                                   in c ah        I poe a e
                                                  m rv g m
  H w os r
   o t tta                        F dg l l
                                   in o c b
                                         fu       E u mn
                                                   q ip e t
  G l pa
   o s ek
    f                             Div grn e
                                    rin a g s     T pt s
                                                   o ip
  R l a de u t
   u s n t et
    e      iq e                   O -in gen es
                                    nle re f  e
  W ee op y
   hr t l a                       R s e tlo r s
                                    eid niac us
                                              e
G t tg l r
 eino of g
        .o
Taster sessions and activities will automatically
                                 feed through from CGP sites to Get into golf

                                 Key that these are kept updated and full of activity

                                 Information is clear
                                       • Activity
                                       • Location
                                       • Date
                                       • Contact details




 Get into golf
Page is named Get into golf so
that
information is easy to find
Radio delivers a wide broadcast of message
•     T eb n fso u in rd fr d et in aem n , rn in f mit efciv n s t it
       h e eit f s g a io o a v r g r a y a g g r
                                 is                o s f te es o s
                                                         e
      lwc s p r p c.
      o o t e im a t

•     Go a R d , teU 'spe ie rd c m a y n teh m o teU 'sla in
       lb l a io h K rm r a io o p n a d h o e fh K e d g
      c m ec la ioba d . W ho e 2 m l n l tn r o a , Go a c v r e ey e r
       o m ria rd rn s it v r 0 il * ise es n ir lb l o es v r g ne
                                    io
      a dg o rp ic l raw hs pic y n cait fr ohtel tn r n tea v r e.
       n e ga h a ae it im l it a d lry o b t h ise e a d h d et r  is
      H sasrn p r oioo rc g is dba d H atC p a, L C Ca s F , G l a d
       a   t g ot l fe o n e rn s e r a itl B , ls ic M od n
            o      f                      ,
      Xm
       f.

•     H at n Ca s po id teb s c n u e f h w v rh ir e ga h a rg n v r.
       e ra d ls ic rv e h e t o s m rit o e e te g o rp ic le io s ay


                                                   “…the Open Day yesterday was a great success, we had a significant
                                                   number of trials booked in advance, approx 80 and I would estimate
     “We use radio in every marketing campaign”
                                                    that almost as many again arrived on the day, so we had nearly 200
     “I would recommend it because…. It works!!”                                                    here to a have a go.
                               Robert O’Connell     …All in all we were very pleased with the turn-out and have already
                        David Lloyd Health Clubs                      booked a number of new members into the club.”
                                                                                                           Lois Niessen
                                                                                                      General Manager
                                                                                                             Active Life

    C m a n a rn vr - wes
     a p ig ws u oe 24 ek
*S uc: R J RQ 2 1 , T t Go aR d ( K T A A A us 5
  o re A A 2 0 1 oa l l a io U ) S , l d l 1 +
                       l b               l t
Heart FM
•   H atteU 'sb g s c m ec la ioba d
     e r h K ig e t o m ria rd rn .
        ,
•   N t okc n isso 1 saio sa rs teU , ra h go e 7 m l n p o l e ey e k
     ew r o s t f 8 tt n co s h K e c in v r .6 il * e pe v r w e .
                                                       io
•   C r a d n eisa e b t e n2 -4 . H atise esh v as aka o th m d s it
     oe u ie c    g d ew e 5 4 e rl tn r a e p r b u te ; e p e
    jg l gte v r u rlsa w e , h s a d , p rnsa dpoe s n l te sil a e
    u gin h ir aio s oe s iv s u b n s ae t n rfs io as h y tl k
                                                           ,      m
    t efrh m ev sa daed tr in dt s u e etem s o t fif. T e aev r s c l
    im o te s l  e n r eem e o q e z h o t u o le h y r ey o ia
    p o l w oe jy h p in , g in o t n s e d gt ew hte f n sa dfm y
     e pe h no s o p g o g u a d p n in im it h irr d n a il
                                                       ie           .



                                                      1. L n o /ury
                                                          o d nS r e
                                                      2. W s M ln s
                                                          e t ida d
                                                      3. H m C u t s
                                                          o e o nie
                                                      4. C m r g s ir
                                                          a bid e h e
                                                      5. E s A gia
                                                          at n l
                                                      6. E s x
                                                          se
                                                      7. K n
                                                          et
                                                      8. S s e /ury
                                                          u s xS r e
                                                      9. T a e V l y
                                                          h m s ale
                                                      10. o t C a t
                                                         S uh o s
                                                      11. e t o nr
                                                         W sC ut   y
                                                      12. e o
                                                         D vn
                                                      13. ot W s & ae
                                                         Nr h e t W ls



    * S uc: R J RQ 2 1 , H at e okU )H at 0 .2 A A us 5
       o re A A 2 0 1 erN t r ( K/er1 6 , l d l 1 +
                               w                l t
Heart FM will generate 7.9m impacts for
Get into golf across three regions

A v r in w la epa ew e s w a dtreinA r
 d et g il k lc e k t o n he
     is     t                       pil
  a rs
   co s
• E sx
    se                                                                                      Norfolk


• Knet
• S s e /ury o t
    u s xS r s uh
            e                          Cambridgeshire
                                                                                                  Suffolk

                                                           Bedfordshire
D iv gp o l t tew b it a d0 0 n m e Buckinghamshire
 r in e pe o h e s e n 8 0 u b r
                                                                Hertfordshire        Essex
                                       Oxfordshire


W l rae7 8 ,0 0im a t
 il e t ,9 1 0
   c             p cs                       Berkshire
                                                                       London

                                                                Surrey              Kent


                                          Hampshire
                                                                                E. Sussex
                                                           W. Sussex



                                               Isle of Wight
Tool kit of material and support, regional activity will
have a national look and a consistent message
 R an g e o f p o in t o f s ale
 • A a dA fl n e py el
    4 n 3 ul d m t b l
             a        y
 • B o h rs
    rc ue
 • Fy r
    l s
     e
 • R g t t nc rs
    e isr io ad
         a
 B ran d in g
 • P o oio a c u tr 1p r e io
    rm t n l o ne x e rg n
 • P p pb n esx4p r o ny
    o -u a n r     e cut
 • F f g x4p r o ny
    in l s
       a     e cut
 • P Cb n esx4p r o ny
    V anr        e cut
 To o ls
 • P e srla e
    rs ee s s
 • A t okfro a in iaiv s
    r r o lc l it t e
     w
 • S l pe e tt nfr of lb
    el rs naio o g lcu s
      in
 • H wt m k y u w b itsw r
    o o a e o r e s e ok
 h re
   ad r
 • G id l e t s c l e ia
    u ein s o o ia m d
 • M rein s p ot nrq e t
    ak t g u p ro e u s

 N tn l p m na n n c nis n y fh nw e t is e t te u cs o One m sa e
  a aim l e t io ad o s t c o te e id nif kyo h sces f
   io    e    t         e               y                    esg
Artwork Allows Itself To Be Tailored To CGP
Needs




                                        Activities in Bedfordshire
This campaign is forecasted to generate at least 31m
impacts through targeted and regional awareness

                                        Northumberland                                                                                               MEDIA     IMPACTS
                                                      Tyne &
                                                      Wear                                                                                           O to r 2 ,7 0 0
                                                                                                                                                      ud o      2 0 ,0 0
                                                                                                                                                     Rd
                                                                                                                                                      a io      7 8 ,0 0
                                                                                                                                                                 ,9 1 0
                                            Durh
                           Cumbria          am           Cleveland
     Isle Of

                                                                                                                                                     P in
                                                                                                                                                      rt          10 0
                                                                                                                                                                   2 ,0 0
     Man
                                                   North


                                                                                                                                                     T cic l
                                                                                                                                                      ata         10 0
                                                                                                                                                                   0 ,0 0
                                                   Yorkshire

                                                                   Humberside
                               Lancashire      West

                                                                                                                                                     S c l e ia 1 0 0
                                                                                                                                                      o ia m d     0 ,0 0
                                               Yorkshire
                                       Greater       South
                       Merseyside      Manchester

                                                                                                                                                     Wb
                                                                                                                                                      e            5 ,0 0
                                                                                                                                                                    00
                                                     Yorkshire

                                Ches                                   Lincolnshire
                                                         Nottinghamshire

                                                                                                                                                     E p r nia
                                                                                                                                                      x eie t l    2 ,0 0
                                                                                                                                                                    00
                                hire             Derbyshire

                                         Staffordshire
                                                           Leichestershire                    Norfolk
                             Shrops          West
                             hire            Midlands         North-     Cambridgeshiire

                             Hereford &
                                                              Hampton
                                                 Warwickshire shire
                                                                     Bedfordshire
                                                                                                 Suffolk
                                                                                                                                                     TOTAL       31,071,000
                             Worcester
                                        Gloucestershir          Bucking-                 Essex
                                        e              Oxfords hamshire Hertfordshire
                                                       hire
                                                                                                                                      Norfolk
                                                                            London
                                     Avon                   Berkshire
                                             Wiltshire                   Surrey            Kent

                           Somerset                        Hampshire W.
                                                                                  E. Sussex                      Cambridgeshire
                                                                     Sussex
                                        Dorset
                                                                                                                                           Suffolk
               Devon


  Cornwall
                                                               Isle of
                                                               Wight
                                                                                                           Bedfordshire                              Rd
                                                                                                                                                      a io       O to r
                                                                                                                                                                  ud o
                                                                                           Buckinghamshire

                                                                                Oxfordshire
                                                                                                               Hertfordshire   Essex                 E p rnia
                                                                                                                                                      x eie tl    Pin
                                                                                                                                                                   rt

                                                                                                                    London
                                                                                       Berkshire
                                                                                                               Surrey          Kent

                                                                                      Hampshire
                                                                                                                          E. Sussex
                                                                                                           W. Sussex



                                                                                         Isle of Wight
Summary

•   T ispa isa e t d le tree a drg n l w rn s t tef em s at civ
     h ln     im d o eiv rag td n e io a a ae e s o h iv o t t a t e
                                                              r
    s g e t o teFe h in srs ac .
     e m ns fh rs M d e e rh

•   C e t gaf s lo w l p nu Get into golf t aw e a d n e w ho ec n ise t
     rain   r h o k il e p
             e        o                   o   id r u ie c , it n o s tn
    m s a ew l trt b il m m nu inogo in p r ip t n
     e s g il ato u d o e tm t rw g at aio .
              s                                 ic

•   E ba in inen t ak t gt ra ho tow e a d n e .
     m rc g tre m rein o e c u t id r u ie c s

•   O em s a ew l raeapafr fruuec m a n a da t it s
     n e s g il e t
                 c     lt m o ftr a p ig s n civ ie
                         o

•   K y os c e s
     e t u c s:
     – K e fc s do tre c n u e s g e t frh c m a n
         e p o u e n ag t o s m r e m ns o te a p ig
     – I pe e tt no n wce t ea dm ina c n ise c
        m lm naio f e raiv n a tin o s tn y
     – G l ga t it sa dofr inpa et c n et w rn s inop r ip t n
         ofin civ ie n f s
                         e     lc o o v ra ae e s t at aio
                                                       ic
     – W b itsk p u t d t
         e s e e t p o ae
     – Pa etec n u e a teh at f v rtin y ud
         lc h o s m r th e ro e eyh g o o

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England Golf Partnerships - EGP

  • 1. One m sa e esg Awareness campaign to accelerate the growth of golf in England
  • 2. One Message is Built Around ……. 1. T eo jciv h be t e 3. R s ac e e rh 5. T re c n u e ag t o s m r 7. C m a n a p ig 9. M n o/v laio o itr au t n E
  • 3. Objective T d s n‘o em s a e t e c ua em r p o l a e 1 a do e t pa o e ig n e s g ’ o n o rg oe e pe g d 6 n v ro ly gl of . M r s e if al t c nr uetw rs nin ra eo 5 ,0 0p o l o te oe p c ic l, o o t t o ad a ce s f 4 0 e pe n h y ib b s l ef ue( s e s rdb S ot n ln ’s civ P o l S re )b a ein ig r a m a ue y p rE ga d A t e e pe uv y y M rh2 1 inl ew hteE ga dG lP r es ip ( G )G o t Srtg . ac 0 3 in it h n ln of at rh ’s E P rwh t e y n a
  • 4. To Grow Golf We Need To Reach Out To A Wider Audience S W G lise jy gag le eainE ga dw h of no in od n r n ln it T eeisn o ece r e s g t go g lin hr o n la m s a e o rw of pa esrn in a N .1& intew r ly r a k g t o 2 h ol d E ga d n ln P oe s n l a eat csm d atnio a d rfs io a g m t a t e ia t t n n r e C r n ofr gisf g e td ur t f in e e r m ne a a t e( a tr, B WC a p n h , T e ir im M ses M h m io s ip h V r lt m d o a ae e st go g l ey ite e ia r w rn s o rw of l O e) pn G t t G lh sl itdinom t na d e ino of a im e fr aio n T eeaem n c m ec l n s ot g h r r a y o m ria a d p r in apa p el in iaiv st g t e peinoteg m a dpa it t e o e p o l t h a e n ly O l ra h so toan h a d n e ny e c e u t ic e u ie c mroe P o u tah rh nc so e fc s d rd c rte ta u tm ro u e W h v ce ib it, a b s a osa dc na t e a e rd ily m a s d r n o tcs Oo g o th in u t tru h u te d sr h y T C e t am rein c m a nt ra ho toa rae ak t g a p ig o e c u t L is r p u disb in s u e e e ue o n e g q e zd w e a d n et c nin etego t pa id r u ie c o o t u h rwh ln C m ein w hp o lslis r t ea d o p t g it e pe e ue im n O e u t g l gc m u it sw haf s p n p o of in o m n ie it r h e inee t trss im g ae O h r p r aem r at civ te s ot r oe t a t e s r C e t ao e tps o fr et ginog l rae n -so h p o g t in t of C m ec l p rtr o oh r o ie t in t o m ria o eaos r te b d s r g o y T k a v na eo c na t a drlt n h s a e d a tg f o tcs n eaio s ip tk tela ae h ed B c m c so e fc s d e o e u tm ro u e 2 1 Oy p sw l o t l ud o m d 0 2 l ic il nr o to r e ia m c o d r g J n a dJ l uin u e n uy
  • 5. Fresh Minds research has highlighted 10 consumer groups who play golf irregularly, indexed which are more likely to play golf. T etp5fl t 2bo dgo p : working males and the retired h o al o ra ru s in n e in fik l t ly of Id x go l ey opa g l Tryin g to s e ll to e ve ryo n e is m ark e tin g d e ath e ac h s e g m e n t h as its o w n n e e d s Segments 1-10
  • 6. To p M e d ia C o n s u m p tio n % Comfortable Mid-Life Males 46-55 V r le t p y o a dwn t p y oe eyikl o l g l n a to l m r y a f a Poes n l rf io a s s S otwho e c il e p r it l r hd n y d r O npo eta dh v inet e t w rp r n ae vs ns y m E j te o dtin s l n y h g o h g inif o e H v inen t ces t ok n h m ae t e acs a wr a d o e r O t f o e detin rt h hfrh u- - m a vr g ae ig o tis oh is s go p 3 % h v se a ilo r in h p s we ru , 0 ae en bl ad te at ek b 3 % sy g e te sm tin ineetgt 6 a it ivs h m o eh g t sr in o l k t hs t vl g o a wil r ein o ta l To p M e d ia Settling Down Males aged 26-35 V r le t p y o a dwn t p y oe eyikl o l g l n a to l m r y a f a C o n s u m p tio n Y u gpoes n l o n rf io a s s T k p rins ot na e u r ais ae at p ro rg l b sa % B y ga o s, m y e e lgd w whp r e uin h ue a b st t in o n it at r n I a e im ot t m g is p r n a H v inen t ces t ok n h m ae t e acs a wr a d o e r O t f o e sc n t te t n t h w h u- - m is eo d o h ine e in o tis oh r go pa srs e ia 3 % h v se a ilo r in ru b ob m d , 5 ae en bl ad b te at ek 5 % sy g e te sm tin ineetg h p s we, 2 a it ivs h m o eh g t s r in t l k t hs t vl g oo a wil r ein o ta l S uc: G T I 0 0Q &P T u h o t 3 o re B G 2 1 4 IA o c p ins
  • 7. This groups can be ‘easy wins’ to increase participation due to their increased leisure time To p M e d ia C o n s u m p tio n Comfortable Retired Couples Early Retirement Couples % E j ate n c motb l - te n y civ a d o fr l if s l o ae e y E py etr c il e lt o e m tn s s hd ne h m e, r f H m o nr o e wes E j te r n yh at o s P ro te o m ny at fh c m u it P nio a dsv gpois n e s n n ain rv io s Twilight Year Gents R t dm n m y e id wd eir e e, a b w o e E j s ot u h v l it s otg n y p rb t aeim e p r o d in o p r nie p ot its u E j te o p n o lem d dm n n yh c m a y f - in e e o ik We e k e n d M o o d an d Ale rtn e s s d iary H v p nio ae e s n 5 + ya o s r m r a r adtu m r 5 er l ae oe lt n h s oe d e, rcpiv t a vr in tru h u te a. ee te o det g ho g o th d y is 3 % o 5 + h v se a ilo r in h p s we 0 f 5 ae en bl ad te at ek b wh 7 se gsp r akt O in h p s we it 4 % ein u em r P S te at ek e S uc: G T I 0 0Q &P T u h o t 3 o re B G 2 1 4 IA o c p ins
  • 8. Three regions of the country are highlighted W e m p in te ego p a a s tep p lt na dteg ld v lp e t h n a p g h s ru s g in th o uaio n h of e eo m n pioit s he rg n o tec u t aeh hig td r rie tre e io s fh o nr r ig l he y Working Males R te C u ls eird o pe – S uhE s o t at – S uhE s o t at – Lno odn – N r Ws ot e t h – N r Ws ot e t h – S uhW s o t et – Esat – Es at H w v rw e pa n ga ae e s en e t c n id rh th w rpa em y o e e, h n ln in w rn s w e d o o s e ta te ok lc a w l einad frn lc t nt teh m . elb if e to aio o h o e e
  • 9. Settling Down Males, aged 26-35 North Umberland Tyne & Wear Ato g L n o is o ak y o u l u h o d n n t e fc s h Durham fr Dtis il etew rpa efr o G h w l h ok lc o b Cumbria Cleveland Isle Of Man m n o tis ru s g o fr a y fh go p o o d o North Yorkshire ce t ga ae e s rain w rn s . Lancashire West Humberside Yorkshire Greater South Manchester Merseyside Yorkshire Derbyshire Lincolnshire Cheshire Nottinghamshire Staffordshire Norfolk Leichestershire Shropshire West Midlands North- Cambridgeshiire Hamptonshire Suffolk Warwickshire Hereford & Worcester Bedfordshire Bucking- Essex Gloucestershire hamshire Hertfordshire Oxfordshire LONDON LONDON Avon Berkshire Surrey Kent Wiltshire Somerset Hampshire W. Sussex E. Sussex Devon Dorset Isle of Wight Cornwall P p lio suc: S b a n l t is s n o u tn o re u n t aSa t U it a io t ic
  • 10. Comfortable Mid-Life Males, aged 46-55 North Umberland M d a da t it is ik l t w r inte e ia n civ y l ey o ok h Tyne & Wear s m lc t nfrh s go p a a e o aio o te e ru s s Durham Cumbria Cleveland tis e m n is et d h s g e t s te l Isle Of Man North Yorkshire Humberside Lancashire West Yorkshire Greater South Manchester Merseyside Yorkshire Derbyshire Cheshire Lincolnshire Nottinghamshire Staffordshire Norfolk Leichestershire Shropshire West Midlands North- Cambridgeshiire Hamptonshire Suffolk Warwickshire Hereford & Worcester Bedfordshire Bucking- Essex Gloucestershire hamshire Hertfordshire Oxfordshire LONDON Avon Berkshire Surrey Kent Wiltshire Somerset Hampshire W. Sussex E. Sussex Devon Dorset Isle of Wight Cornwall P p lio suc: S b a n l t is s n o u tn o re u n t aSa t U it a io t ic
  • 11. Comfortable Retired Couples Twilight Year Gents Early Retirement Couples North Umberland Tyne & Wear Durham Cumbria Cleveland Isle Of Man M d a da t it w l okinte e ia n civ y il r w h North Yorkshire s m lc t nfrh s go p a e o aio o te e ru s Lancashire West Humberside Yorkshire Greater South Merseyside Manchester Yorkshire Derbyshire Cheshire Lincolnshire Nottinghamshire Staffordshire Norfolk Leichestershire Shropshire West Midlands North- Cambridgeshiire Hamptonshire Suffolk Warwickshire Hereford & Worcester Bedfordshire Bucking- Essex Gloucestershire hamshire Hertfordshire Oxfordshire LONDON Avon Berkshire Surrey Kent Wiltshire Somerset Hampshire W. Sussex E. Sussex Devon Dorset Isle of Wight Cornwall P p lio suc: S b a n l t is s n o u tn o re u n t aSa t U it a io t ic
  • 12. One m sa e esg N t n l ak t gc m a ns p otdb m r in e t e th n aio a m rein a p ig u p re y oe v sm n ta h sb e p s ibepe io s a e n o s l rv u l y A d dv lef mb ilin o in e t e t oh r ra d e au r o u d g n v sm n in te ae s Fe hid nit fr e inog l rs e ty o G t t of F s c m a nfc s so f ec n u e go p : irt a p ig o u e n iv o s m r ru s • S tin d w m ls 2 -3 y a od , et g o n ae - 6 5 e r ls l • C motbem -lem ls- 4 -5 y a od o fr l id if ae a 6 5 e r ls • E r rte e t o pe - 5 -6 y a od , al eirm n c u ls 6 5 e r ls y • C motberte e t o pe - 6 +, o fr l eirm n c u ls 5 a • T il h g ns- 6 + w ig t e t 6 U w ig tda t it intes uh p e he civ y h o t
  • 13. The One Message ‘Mix’ 1. H ll e epin 3. W b it ese 4. R d a io 5. O to r d et in ud o A v r g is 6. E p r nia x eie t l 7. P in / R rtP
  • 14. Creative identity needs to work really hard as we need people to give up their own time Fresh image for Get into golf to reach out to a wider audience. Clear and consistent message which is understood by the target audience, with a call to action. Creative identity which can be used across a full range of media and can be developed as a series for a sustainable campaign.
  • 15. Creative look that can evolve across different consumer groups New logo in keeping with the fresh image to reach out to a wider audience
  • 16. Website is the window to the world, successful website is like a salesperson that never sleeps • R -b il g t tg l r w haf s lo , c ne t n e s n v aio e u d eino of g it r h o k o tn a d a y a ig t n .o e • G eit o ds ac e g eo t is t n iv g o e rh n in pim aio • C ne th t il o v rv itr inop r ip t n o tn ta w l n et is os t at aio c ic • O t fr -n w lt r p-in o e e s tee • D iv in o n t f to g l k r e b u d r f h u h in s a ic • Q c d o al o m n aio R o e n l m u ic t n c Home Start golf Get into golf Play golf Golf tips Reviews A ot bu C Patits G civie F da o c in c ah I poe a e m rv g m H w os r o t tta F dg l l in o c b fu E u mn q ip e t G l pa o s ek f Div grn e rin a g s T pt s o ip R l a de u t u s n t et e iq e O -in gen es nle re f e W ee op y hr t l a R s e tlo r s eid niac us e
  • 17. G t tg l r eino of g .o
  • 18. Taster sessions and activities will automatically feed through from CGP sites to Get into golf Key that these are kept updated and full of activity Information is clear • Activity • Location • Date • Contact details Get into golf Page is named Get into golf so that information is easy to find
  • 19. Radio delivers a wide broadcast of message • T eb n fso u in rd fr d et in aem n , rn in f mit efciv n s t it h e eit f s g a io o a v r g r a y a g g r is o s f te es o s e lwc s p r p c. o o t e im a t • Go a R d , teU 'spe ie rd c m a y n teh m o teU 'sla in lb l a io h K rm r a io o p n a d h o e fh K e d g c m ec la ioba d . W ho e 2 m l n l tn r o a , Go a c v r e ey e r o m ria rd rn s it v r 0 il * ise es n ir lb l o es v r g ne io a dg o rp ic l raw hs pic y n cait fr ohtel tn r n tea v r e. n e ga h a ae it im l it a d lry o b t h ise e a d h d et r is H sasrn p r oioo rc g is dba d H atC p a, L C Ca s F , G l a d a t g ot l fe o n e rn s e r a itl B , ls ic M od n o f , Xm f. • H at n Ca s po id teb s c n u e f h w v rh ir e ga h a rg n v r. e ra d ls ic rv e h e t o s m rit o e e te g o rp ic le io s ay “…the Open Day yesterday was a great success, we had a significant number of trials booked in advance, approx 80 and I would estimate “We use radio in every marketing campaign” that almost as many again arrived on the day, so we had nearly 200 “I would recommend it because…. It works!!” here to a have a go. Robert O’Connell …All in all we were very pleased with the turn-out and have already David Lloyd Health Clubs booked a number of new members into the club.” Lois Niessen General Manager Active Life C m a n a rn vr - wes a p ig ws u oe 24 ek *S uc: R J RQ 2 1 , T t Go aR d ( K T A A A us 5 o re A A 2 0 1 oa l l a io U ) S , l d l 1 + l b l t
  • 20. Heart FM • H atteU 'sb g s c m ec la ioba d e r h K ig e t o m ria rd rn . , • N t okc n isso 1 saio sa rs teU , ra h go e 7 m l n p o l e ey e k ew r o s t f 8 tt n co s h K e c in v r .6 il * e pe v r w e . io • C r a d n eisa e b t e n2 -4 . H atise esh v as aka o th m d s it oe u ie c g d ew e 5 4 e rl tn r a e p r b u te ; e p e jg l gte v r u rlsa w e , h s a d , p rnsa dpoe s n l te sil a e u gin h ir aio s oe s iv s u b n s ae t n rfs io as h y tl k , m t efrh m ev sa daed tr in dt s u e etem s o t fif. T e aev r s c l im o te s l e n r eem e o q e z h o t u o le h y r ey o ia p o l w oe jy h p in , g in o t n s e d gt ew hte f n sa dfm y e pe h no s o p g o g u a d p n in im it h irr d n a il ie . 1. L n o /ury o d nS r e 2. W s M ln s e t ida d 3. H m C u t s o e o nie 4. C m r g s ir a bid e h e 5. E s A gia at n l 6. E s x se 7. K n et 8. S s e /ury u s xS r e 9. T a e V l y h m s ale 10. o t C a t S uh o s 11. e t o nr W sC ut y 12. e o D vn 13. ot W s & ae Nr h e t W ls * S uc: R J RQ 2 1 , H at e okU )H at 0 .2 A A us 5 o re A A 2 0 1 erN t r ( K/er1 6 , l d l 1 + w l t
  • 21. Heart FM will generate 7.9m impacts for Get into golf across three regions A v r in w la epa ew e s w a dtreinA r d et g il k lc e k t o n he is t pil a rs co s • E sx se Norfolk • Knet • S s e /ury o t u s xS r s uh e Cambridgeshire Suffolk Bedfordshire D iv gp o l t tew b it a d0 0 n m e Buckinghamshire r in e pe o h e s e n 8 0 u b r Hertfordshire Essex Oxfordshire W l rae7 8 ,0 0im a t il e t ,9 1 0 c p cs Berkshire London Surrey Kent Hampshire E. Sussex W. Sussex Isle of Wight
  • 22. Tool kit of material and support, regional activity will have a national look and a consistent message R an g e o f p o in t o f s ale • A a dA fl n e py el 4 n 3 ul d m t b l a y • B o h rs rc ue • Fy r l s e • R g t t nc rs e isr io ad a B ran d in g • P o oio a c u tr 1p r e io rm t n l o ne x e rg n • P p pb n esx4p r o ny o -u a n r e cut • F f g x4p r o ny in l s a e cut • P Cb n esx4p r o ny V anr e cut To o ls • P e srla e rs ee s s • A t okfro a in iaiv s r r o lc l it t e w • S l pe e tt nfr of lb el rs naio o g lcu s in • H wt m k y u w b itsw r o o a e o r e s e ok h re ad r • G id l e t s c l e ia u ein s o o ia m d • M rein s p ot nrq e t ak t g u p ro e u s N tn l p m na n n c nis n y fh nw e t is e t te u cs o One m sa e a aim l e t io ad o s t c o te e id nif kyo h sces f io e t e y esg
  • 23. Artwork Allows Itself To Be Tailored To CGP Needs Activities in Bedfordshire
  • 24. This campaign is forecasted to generate at least 31m impacts through targeted and regional awareness Northumberland MEDIA IMPACTS Tyne & Wear O to r 2 ,7 0 0 ud o 2 0 ,0 0 Rd a io 7 8 ,0 0 ,9 1 0 Durh Cumbria am Cleveland Isle Of P in rt 10 0 2 ,0 0 Man North T cic l ata 10 0 0 ,0 0 Yorkshire Humberside Lancashire West S c l e ia 1 0 0 o ia m d 0 ,0 0 Yorkshire Greater South Merseyside Manchester Wb e 5 ,0 0 00 Yorkshire Ches Lincolnshire Nottinghamshire E p r nia x eie t l 2 ,0 0 00 hire Derbyshire Staffordshire Leichestershire Norfolk Shrops West hire Midlands North- Cambridgeshiire Hereford & Hampton Warwickshire shire Bedfordshire Suffolk TOTAL 31,071,000 Worcester Gloucestershir Bucking- Essex e Oxfords hamshire Hertfordshire hire Norfolk London Avon Berkshire Wiltshire Surrey Kent Somerset Hampshire W. E. Sussex Cambridgeshire Sussex Dorset Suffolk Devon Cornwall Isle of Wight Bedfordshire Rd a io O to r ud o Buckinghamshire Oxfordshire Hertfordshire Essex E p rnia x eie tl Pin rt London Berkshire Surrey Kent Hampshire E. Sussex W. Sussex Isle of Wight
  • 25. Summary • T ispa isa e t d le tree a drg n l w rn s t tef em s at civ h ln im d o eiv rag td n e io a a ae e s o h iv o t t a t e r s g e t o teFe h in srs ac . e m ns fh rs M d e e rh • C e t gaf s lo w l p nu Get into golf t aw e a d n e w ho ec n ise t rain r h o k il e p e o o id r u ie c , it n o s tn m s a ew l trt b il m m nu inogo in p r ip t n e s g il ato u d o e tm t rw g at aio . s ic • E ba in inen t ak t gt ra ho tow e a d n e . m rc g tre m rein o e c u t id r u ie c s • O em s a ew l raeapafr fruuec m a n a da t it s n e s g il e t c lt m o ftr a p ig s n civ ie o • K y os c e s e t u c s: – K e fc s do tre c n u e s g e t frh c m a n e p o u e n ag t o s m r e m ns o te a p ig – I pe e tt no n wce t ea dm ina c n ise c m lm naio f e raiv n a tin o s tn y – G l ga t it sa dofr inpa et c n et w rn s inop r ip t n ofin civ ie n f s e lc o o v ra ae e s t at aio ic – W b itsk p u t d t e s e e t p o ae – Pa etec n u e a teh at f v rtin y ud lc h o s m r th e ro e eyh g o o

Hinweis der Redaktion

  1. Detailed analysis - Ranked (1 to 10) and weighted (1 to 5) factors – governance, AP, % of core segments in population, latent demand, GM awarded, GM working towards, overall participants last year, 16 plus in last year, volunteers, coaching, ROI, last biannual review, under spend, CDO hours per week, CDO performance, line management, volunteer support – 12, 11, 9. We know which counties will give us the best ROI, however there are some CGPs that haven’t performed that we believe will given extra capacity, local intelligence is important. Crucial delivery mechanism, structure no longer an excuse, but need to address capacity. Yorks and Lancs – still support via club network and we are delivering in these counties. Communication focus and the right message. Focus on performance measurement approach within counties.
  2. Detailed analysis - Ranked (1 to 10) and weighted (1 to 5) factors – governance, AP, % of core segments in population, latent demand, GM awarded, GM working towards, overall participants last year, 16 plus in last year, volunteers, coaching, ROI, last biannual review, under spend, CDO hours per week, CDO performance, line management, volunteer support – 12, 11, 9. We know which counties will give us the best ROI, however there are some CGPs that haven’t performed that we believe will given extra capacity, local intelligence is important. Crucial delivery mechanism, structure no longer an excuse, but need to address capacity. Yorks and Lancs – still support via club network and we are delivering in these counties. Communication focus and the right message. Focus on performance measurement approach within counties.
  3. Detailed analysis - Ranked (1 to 10) and weighted (1 to 5) factors – governance, AP, % of core segments in population, latent demand, GM awarded, GM working towards, overall participants last year, 16 plus in last year, volunteers, coaching, ROI, last biannual review, under spend, CDO hours per week, CDO performance, line management, volunteer support – 12, 11, 9. We know which counties will give us the best ROI, however there are some CGPs that haven’t performed that we believe will given extra capacity, local intelligence is important. Crucial delivery mechanism, structure no longer an excuse, but need to address capacity. Yorks and Lancs – still support via club network and we are delivering in these counties. Communication focus and the right message. Focus on performance measurement approach within counties.
  4. Detailed analysis - Ranked (1 to 10) and weighted (1 to 5) factors – governance, AP, % of core segments in population, latent demand, GM awarded, GM working towards, overall participants last year, 16 plus in last year, volunteers, coaching, ROI, last biannual review, under spend, CDO hours per week, CDO performance, line management, volunteer support – 12, 11, 9. We know which counties will give us the best ROI, however there are some CGPs that haven’t performed that we believe will given extra capacity, local intelligence is important. Crucial delivery mechanism, structure no longer an excuse, but need to address capacity. Yorks and Lancs – still support via club network and we are delivering in these counties. Communication focus and the right message. Focus on performance measurement approach within counties.