Ayman Howera

Saudi Arabia Saudi Arabia

Operation Director at ESH

Technology / Software / Internet

Senior Operation/Projects Manager with 15 years of overall experience in the IT projects and customer service solutions • 5+ years of experience as an Operation Director. • Worked for one of the leader global contact center/customer service product manufacturer operating on 18 countries. • Expert in implementing large projects and executing processes and operational excellence initiatives, while enhancing performance, improving quality, reducing costs, and generating sustainable revenue. • Skilled in managing financial and cultural turnarounds. • Have led teams of up to 3 direct reports with over 40 indirect reports. • Have MBA from one of the top 100 business school with distinction. • C...