1. AYAT MOHAMED ABAS HENDAWY
17 El Huda St., El Haram, Giza, Egypt
Tel. Mobile: +2 0100 7757 269 /+2 0106 6962 522
E-mail: ayatmohamed88@hotmail.com
aytolka.karoleva@gmail.com
CAREER OBJECTIVES:
Seeking challenging position in reputable organization where my academic background and interpersonal skills are
well develop and utilized.
EDUCATION:
Graduated from the Faculty of Tourism and Hotels, Helwan University, Grade (Good) on May 2009
Bachelor of Tourism Management
OVER ALL SKILLS:
Computer skills:
Professional MS Office- Windows OS- Internet- Very good - Software knowledge.
Language skills:
• Arabic : Native Language.
• English : Excellent command of both written and spoken.
• Spanish : Good command of both written and spoken.
Interpersonal skills:
• Proven record in motivating people, good relating with others and encouraging harmonious working
relationships as a team leader.
• Have demonstrated a strong commitment to delivering results and meeting deadlines.
• Excellent Communication skills.
PREVIOUS COURSES:

2. • Human Resources Diploma from; Ain Shams University
• Training diploma: Amadeus basic course with a degree granted A+
• Human Resources & Communication Skills from; The Ministry of Telecommunication and Information
Technology
• Human Resources from; Faculty of Tourism & Hotels Helwan University, Course Contents>> Customer
Services, Public Relation, Communication Skills, Etiquette & Protocol, Marketing, Sales, Time Management,
Stress Management, Managing Attitude and Presentation Skills
• ICDL (International Computer Driving License) from; UNESCO Cairo Office
• Human Development Certificates:
o N.L.P. (Neuro-Linguistic Programming) Diploma from two issuers >> CTCNLP (Canadian Training
Center of Neuro-Linguistic Programming) and Smart Mind Center of Human Development.
o Power of Memory Diploma from two issuers >> CTCHD (Canadian Training Center of Human
Development) and Smart Mind Center of Human Development.
o Mind Mapping Diploma from two issuers >> CTCHD (Canadian Training Center of Human
Development) and Smart Mind Center of Human Development.
o Secrets of Effective Personality - Planning - Time Management - Communication Skills - Targets
Achievement – Positive Thinking – Self Motivation – Secrets Of Success Courses from >> Smart Mind
Center of Human Development.
o Modern Sales Diploma.
o Modern Leadership Diploma.
o Strategic Marketing Diploma.
o Professional Employee Diploma.
o Customer Service Diploma.
o Strategies of Success – Project Design by the Strategies of Quick Profit – Planning – Time
Management – Skills to prepare CV and Personal Interviews From >> Smart Mind Center of Human
Development.
o N.L.P. Practitioner from two issuers >> CTCNLP (Canadian Training Center of Neuro-Linguistic
Programming) and Smart Mind Center of Human Development.
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TRAINING:
• Training for two months at ISIS TRAVEL Agency as a booking coordinator & tour operator
• Training for two months at Abydos Tours in the operation Dept.
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EXPERIENCE:

3. • From Jan. 2015 to present : working as Assistant Operation Manager and Aviation Agent at Aton Travel.
• From Oct. 2013 to Dec. 2014 : working as a Super Visor tour operator and Aviation Agent at Aton Travel.
• From Sep. 2012 to Sep. 2013 : Working as a Senior Tour operator at Smilo Destination Management
Egypt, Orizonia Group (Aton Travel).
JOB DESCREPTION:
o Prepare everything related by the client to implement his tour to the fullest and issue air tickets.
• From Jun 2012 to Aug 2012 : Working as a Trainee in Mind Soft for Programming Company.
JOB DESCREPTION:
o Train employees in the companies that buy our programs (part time).
• From Feb 2011 to Jun 2012 : Working as PR administrator at El Gamal for Contracting and Petroleum
Services.
JOB DESCREPTION:
o Meet the managers of contracts in the major oil companies to reach an agreement to work together.
o Make an important meetings in the major oil companies to improve our organization.
o Financial Accounting which related with the mentioned companies.
o Organize for meetings, parties and travel.
• From Jan 2010 to Jan 2011 : worked as Assistant Coordination Manager(Chinese, Spanish, Russian, Greek,
Indian markets) at Travel Express Egypt (GALAXIA GROUP).
JOB DESCREPTION:
o Scheduling the orders for tour leaders, tour guides and drivers (Daily Operation).
o Financial Accounting for tour leaders and tour guides.
o Coordinate the tours all over Egypt by the help of our offices in the provinces.
o Meet the candidates and choose the right person to develop our department.
• From Jul 2009 to Dec 2009: worked as a senior Tour Operator at Blue River Travel.
JOB DESCREPTION:
o Contacting online with foreign agencies in order to buy our tours all over Egypt for its clients.
o Contacting online direct with the clients and organizing the whole tour.
o Selling tours for Egyptian or foreign clients in Egypt and all over the world.
o Hotels Reservation.
• From Apr 2009 to present : Working as a Volunteer in the department of Public Relations and Human
Resources at Nahdetna Charitable Organization (Sona'a Al Hayah).
JOB DESCREPTION:

4. o Meet the new volunteers to explain our activities and help them to choose the suitable job.
o Meet the officials in the organizations we want to work with it to publish and expand our charity.
o Doing some field work.
• From Jan 2009 to Jul 2009 : Worked as a Tour Operator at EQ Tours
JOB DESCREPTION:
o Contacting online with foreign agencies in order to buy our tours all over Egypt for its clients.
o Hotels Reservation.
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Hobbies:
- Playing Fitness / Gym - Reading
Additional Information:
Date of birth : 4/7/1988
Nationality : Egyptian
Gender : Female
References are Available upon Request