1. Certificate IV in Frontline
Management
Identification of OHS Training Needs

2.  One way to identify any OHS
training needs is to conduct a
Training Needs Analysis. OHS
training needs are further
discussed in Intellitrain’s
Certificate IV in Frontline
Management.

3.  This is done to find a training gap.
 This is one of the first things that
should be done to determine the
actual training needs of the
learner group they will be training.

4.  This process should ideally cover
a review of any previous training
the learners have attended, what
gaps the learners have in their
current knowledge or skills, what
training options are available, as
well as the budget and resources
that are available to conduct the
training.

5.  A Training Needs Analysis is
conducted in order to capture the
training requirements that ensure
the training that is conducted is
effective and appropriate to the
target learner group.

6.  This process should form a bridge
between the actual training and
organisational objectives so that
training is conducted in a manner that
compliments the operational
requirements of the organisation.

7. Some ways in which OHS
training gaps can be identified
include;
 Observation
 Incident report forms
 Accident report forms
 Statistics and figures on incidents
and accidents

8. Manager reports
Feedback from colleagues
Feedback from customers /
clients
Comparing current tasks with
job performance
During performance reviews

9.  Training needs should be
identified as part of the training
requirements then determined as
the best way to manage the
requirements including cost
effective and time effective ways
of meeting these requirements.

10. Whenever new equipment or
technology is introduced into
an organisation, new staff
members are appointed, there
is a new development in
policies and procedures, or
any other changes occur
within the workplace, a
Training Needs Analysis
should be conducted.

11.  Sometimes training will not be the
solution to a problem, but in most
cases, training is required in order
to fix a situation that has come
up, train staff in proper use of
equipment or to assist in the
minimisation of incidents in the
workplace.

12.  Training needs can also exist
when there are reasons that
employees and team members
are feeling unsafe due to
harassment or bullying for
example.
 A good way to conduct a Training
Needs Analysis is by holding a
Skills Audit in the workplace.

13. Skills Audits can be held in
any number of the following
ways
Interviews with staff members
and team members
Observation
Supervisor reports

14. General Q & A session with
team member
Suggestions
Formal assessments
Surveys
Employment and personnel
files

15.  It is important to identify what
skills employees are expected
and required to have in order to
perform their job role safely.

16. It is equally important to
determine what other training
needs exist such as
harassment awareness or
training around anti-
discrimination etc that may
need to be conducted in the
workplace to ensure it is a
safe and healthy working
environment.

17. Intellitrain offers courses in
Certificate IV Frontline
Management for
Coordinators, Leading
Hand, Supervisors and Team
Leaders.