A talk from the Work Track at AWE USA 2018 - the World's #1 XR Conference & Expo in Santa Clara, California May 30- June 1, 2018.
Virtual Training in the Access Industry with
Richard Smith (JLG Industries, Inc.)
Greg Meyers (ForgeFX Simulations)
This session will look at how virtual training provides a safe place to practice and learn and improves the confidence of those that are first time operators.
http://AugmentedWorldExpo.com
3. F O R G E F X S I M U L A T I O N S
3
WHO IS JLG? WHO IS OSHKOSH?
1. JLG is Subsidiary of Oshkosh
2. Oshkosh Builds Cool Stuff!
4. F O R G E F X S I M U L A T I O N S
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Evaluator and
Coach
Trainee being
evaluated
Other trainees waiting to
be evaluated
WASTE of TIME!
Trainees could be PRACTICING!
Operators will be better trained
Evaluations will go faster
NEW OPERATOR TRAINING
5. F O R G E F X S I M U L A T I O N S
5
IMPROVING OPERATOR TRAINING
• Increase “Hands-On” Controls Training
• Improve Quality of Practice Time
• Reduce Trainee Idle Time
• Reduce Evaluation Time
• Developed Simulation Technology
9. F O R G E F X S I M U L A T I O N S
9
Cross-Device Deployment
1. Author once, publish
everywhere
2. PC, iPad, Browser, iPhone, VR &
AR Head-Mounted Display, etc.
3. Reach widest possible audience
12. SIMULATION
S u p p o r t e d d i s p l a y d e v i c e s , v i r t u a l h a n d s , n e t w o r k i n g ,
a v a t a r s , v o i c e , a n d m o r e .
13. F O R G E F X S I M U L A T I O N S
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Software Content vs Hardware Display Devices
Primary consideration is the interactive experience (content/curriculum).
Secondary consideration is the display device.
AR
Augmented reality head-
mounted and handheld
devices.
Web
Devices of any type
running a web browser.
VR
Virtual reality head-mounted
displays (HMDs)
Desktop
Traditional desktop and laptop
Windows and iOS computers.
Smartphone
Smartphone devices
running iOS or Android
operating systems.
Tablet
Tablet devices running iOS or
Android operating systems.
Software
17. F O R G E F X S I M U L A T I O N S
17
AR Phone Device
18. F O R G E F X S I M U L A T I O N S
18
JLG Equipment Simulator
Networked virtual-reality simulation-based training with real-world controls
1. Real-World Controls
2. Virtual Hands
3. Networked Multi-User Mode
4. VoIP Support
5. Virtual Avatars
6. Instructor-Led Mode & Tools
19. F O R G E F X S I M U L A T I O N S
19
Hand tracking support
enables real-world control
interaction by VR-obscured
real-world hands.
VIRTUAL HANDS
20. F O R G E F X S I M U L A T I O N S
20
Support for online
networked multi-user
interaction between
trainees and operators.
NETWORKED MULTI-USER MODE
21. F O R G E F X S I M U L A T I O N S
21
Real-time voice communication between trainers and trainees who may
not be in the same room, the same state, or the same country.
VoIP SUPPORT
22. F O R G E F X S I M U L A T I O N S
22
Virtual Avatars
Networked multi-user
virtual avatars representing
trainers and trainees
allows for body language
interaction.
23. F O R G E F X S I M U L A T I O N S
23
VR Pitfalls
War stories
1. Low Framerate = motion sickness
2. Sweaty face: Can be socially awkward.
3. Keep Physical Promises
a. If showing a virtual railing, make it there
physical, or people will fail.
24. F O R G E F X S I M U L A T I O N S
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AR Pitfalls
...
1. Durability
2. Current Hardware Limitations
3. Honesty about field-of-view (FOV)
25. F O R G E F X S I M U L A T I O N S
25
Hololens
FOV
27. F O R G E F X S I M U L A T I O N S
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Actionable Guidance
Top three things to remember from this presentation.
1. Use tech to achieve business goals.
2. Iterate, iterate, iterate.
3. Focus on deployment support early.
29. F O R G E F X S I M U L A T I O N S
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JLG VR IN THE MARKET
• Installed at Multiple Pilot Locations Globally
• (Most) Participants Love this Technology
• Reducing Time to Proficiency
• 1st Exercise – 8 minutes
• 2nd Exercise – 4 minutes
• 3rd Exercise – 2.5 minutes
Why did JLG embrace VR technology?
JLG is a Safety Company. We manufacture various Mobile Elevating Work Platforms (MEWP) that allow people to work safely at height. MEWP operator training is a key component to ensure safe operation and JLG works hard to bring the best training we can to the access industry.