1. Ashraf Ali Gomaa
Sharjah
+971555758578(Cellular)
ashraf_hamza1@hotmail.com
 Objective
 Education
 Work Experience
- Employer/Current
Position
- Duties
- Employer
- Duties
Seeking to join international organization that offers motivating work
conditions, toobtain an appreciated position with full implementation of
accomplished experience and education which will help me to utilize
acquired skills, educate and increase my ability to promote organizational
excellence.
Faculty of Mass Communication, Radio and T.V Dept, CairoUniversity.
Area territory MangerOrthopedic (Microport) Ab Care
generaltrading in Dubai, (From 2015 till present)
- Launching Microport products (Total Knee, bipolar, Total
hip arthoplasty.
- Developed and achieved annual sales targets (territory-
wise) for most of the promoted products.
- Attending and Scrubbing in joint replacement Operations
for technical support
- Responsible for sales and business development, new
market Identification and penetration.
- Attending different conferences and symposiums along
with workshops in UAE
- Making presentations to doctors, practice staff and nurses
for our surgeries equipment,
- Preparing tenders and quotations, preparing seminars and
participates in events.
Product Specialist Orthopedic (Zimmer) SurgitechMedical
Supplies, Dubai (From 2013 till 2014)
- Developed and achieved annual sales targets (territory-
wise) for most of the promoted products.
- Responsible for sales and business development, new
market Identification and penetration.
- Attending and Scrubbing in joint replacement Operations
for technical support
- Making presentations to doctors, practice staff and nurses
for our surgeries equipment,

2. - Employer.
- Duties
- Employer.
- Duties:
- Employer.
- Duties
- Employer.
- Duties:
- Managing budgets (for catering, outside speakers,
conferences, hospitality, etc.)
SurgiTech, ForMedicalSupplies, Event Planner.
And CEO Office Manager.
( Event Planner – Cairo Branch )
Responsible for Negotiations of space contracts and book event
space, arrange food and beverage, order supplies and audiovisual
equipment, make travel arrangements, order event signs, and
ensure appropriate décor.
Conduct research, make site visits, and find resources to help staff
make decisions about event possibilities.
Propose new ideas to improve the event planning and
implementation process.
Prepare nametags, materials, notebooks, packages, gift bags,
registration lists, seating cards, etc.
Close out all events as required.
Oxford English Academy,Sales Manager
From (February 2008 – February2009)
Develop a sales strategy to achieve organizational sales goals and
revenues.
set individual sales targets with sales team
Liaise with other company functions to ensure achievement of
sales objectives.
Evaluate performance of sales staff.
Develop promotional ideas and material.
Co-ordinate sales action plans for individual salespeople.
RealEstate AssociateatA S A P Co.), Seniorsales
agent
From (December 2006-januray 2008)
Identifying clients' needs and assisting them in realization of their
desires at honest advice.
Achieving sales targets.
Identification of business opportunities, probing market status as
related to real estate concerns.
MobiNil, CUSTOMER SERVICE. Egypt
From(January 2004-2006)
Deal directly with customers either by telephone, or face to face.
Obtain and evaluate all relevant information to handle inquiries
and complaints Responsible
Record details of inquiries, comments and complaints
Record details of actions taken
Manage administration
follow up on customer interactions

3. - Employer:
- Duties:
 Language Skills
 Computer Skills:
 PersonalData
 References
Americana Company, Call Center Supervisor,
Kuwait.
From( Sep 1999- August 2003 )
Manage and direct the daily activities of call center agents and
telephone operators perfectly.
Manage functions concerned to Call Center environment and
review the operations of the agents as well.
Works as an information source to answer operator questions,
assigning tasks, following up and giving instructions as needed..
Follow up and resolve customer complaints and questions
perfectly.
- Perform the basic duties such as preparing and directing
schedules, monitoring attendance of operators, scheduling breaks
and shifts as necessary.
-
English: Talking, writing and comprehension. Very good.
Arabic: Mother tongue
Use and application of word and power point.
General Computer skills like Windows Setup.
Very Good Internet skills.
Excellent Typing Skills.
Marital status: married
Date of birth : 4 / 8 / 1976
Nationality : Egyptian
Referencesand Letters of recommendation furnished upon request