1. Resume
Md Ashfaq Ahmed Phone No: +919030568157
Email : ahmedashfaq929@gmail.com
Career Objective:
"To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful
achievements.”
Interpersonal Skills:
 Good oral and written communication skills
 Can effectively work in a team environment and on individual tasks
 Ability to deal with people diplomatically, willingness to learn, team facilitator
 Confident andConsistent inproducing results from the start
W O R K E X P E R I E N C E
Professional Summary:
1.Genpact India
Designation: Process Associate
Time of Service: July 2013 till date
Working on SAP based ERP in Finance and Accounts domain (R2R) as an End user.
Responsibilities:
Cash and Bank Reconciliations
 Reconciling the Bank GL accounts with bank statement on daily basis to ensure no unidentified differences.
 Preparation and submitting the monthly Bank GL reconciliations in the Backline on or before WD 10
 Prepared Debtors Reconciliation and submitted in Backline from WD5 to WD8
 Return lot postings are also being performed in SAP Jupiter creating liability to customers and asset to the Company.
 Clearing of documents in Various Inboxes in SAP
 Posting of month-end journals into Acorn ERP
 Posting inter company journals at the month end from WD-1 to WD3
 Daily reconcilation of payment agencies
 Preparing monthly journals for daily reconciliation GL’s
 Handling of Finance leeds queries of customers through generic mail box
 Allocate the emails to respective persons depending on the queries
 Handled client queries with Quick and appropriate response.
 Well versed in understanding Client’s requirement and conducting system study, deciding milestones, implementation and
Training
 Primary point of contact for Client needs requirements and expectations with regard to assigned team operations
 Gained significantexperience in designing& implementing training programs to team / resources, imparting continuous on
job training for accomplishing greater operational effectiveness
 Ensure that the productivity and quality levels are achieved as per the standards set for the process

2. 2.Zoom Computer Education:
 Served as Customer Relation Officer for two years and one month in Zoom Computers Education
 Visitngschools and colleges to demonstrate about packages and offers
 Complete the addmission partof students
3.Brigade SGF Limitd:
 Worked as Customer supportOfficer in BrigadeSGF Limited
 Complete Inbound process handlingon calls
 Solvingcustomer quieres
 ACE winner for the month of August 2010
ACCOLADES & ACHIEVEMENTS:
 Nominated for Employee of the Year by Off Shore Client for year 2013
 Runner-up winner in Antakshiri competition held at hydrabad level in Genpact
 Spot Award winner in the month of December’13
 Bronze Award in the month of March ’14 for Best Performer in the Team
 Awarded as Most PromisingHire
C O M P U T E R S K I L L S
 Knowledge to work on SAP in financedomain as an End User
 Completed the SAP end user trainingconducted by Genpact in Recognized institution.
 MS Office
 Tally 9.0
O T H E R S K I L L S
 Completed various trainingatGenpactlike
i) Corporate Ettiquette
ii) SAP financedomain
iii) Email writingskills
iv) Emerging Excellence
v) Advance Excel
A C A D A M I C Q U A L I F I C A T I O N
 Bachelors in Commerce from Osmania Unversity in 2009
S T R E N G T H S & W E A K N E S S E S
 Good oral and writingskills
 Hard working, excellent logical skills and fastlearningability
 Responsibleand effective team player
 Self-belief, Self-motivation,Self-confidence and ability to grasp things quickly

3. P E R S O N A L D E T A I L S
 Name in full : Md Ashfaq Ahmed
 Gender : Male
 Marital status : Single
 Nationality : Indian
 Languages Known : English, Hindi& Telugu
 Hobbies : Listening to Music,
 Father’s Name : Md Abdul Rasheed
 Permanent Address : H.No-8- 1-351/18, Flat No:-401, Mohammedia Residency, Rahul Colony,Tolichowki
Hyderabad
500008
Date:
Place: Hyderabad (Md Ashfaq Ahmed)