1. Arwa Al-Khadra
Business Systems Analyst
E-mail: a.khadra@live.com
Mobile: +971 55 190 1062
AREAS OF STRENGTH
Business Analysis | System Analysis | IT | Project Management | Planning | System Development |
Computer Systems | Programming | Website Development | Entrepreneurship | Quality Assurance |
Software Engineering | Management Information Systems (MIS)
PROFILE SUMMARY
I am a Business Information Systems (BIS) professional with more than 3 years of hands-on experience in
the IT field. I have also established two e-commerce websites (my-stall.com / giftsonwheelz.com).
I am seeking a job with a reputable company to resume my career as Business Analyst, as I have got strong
analytical skills and desire to become a member of a professional Business Analysis/ Project Management
team which I believe will help me expand my practical experience and knowledge in the field of business
information and development.
WORK EXPERIENCE
• GiftsonWheelz.com ( July 2016 – Present)
Position: Founder
Gifts on Wheelz is a web based gifting service, offering a wide range of readymade and customized hampers,
than can be bought and sent within the UAE and Middle ease. Aiming to ease the process of gifting and
minimize time consumption. As a founder, I was able to achieve the following:
o Analyzed the service and its requirements to assure delivering the perfect solution.
o Studied segment market and defined main competitors.
o Conducted marketing campaigns and social media management.
o Created and managed website content.
o Supervised Interface design and Database Building.
o Ensured website functionality and compliance to quality standards
• My-stall.com, UAE (March 2011– June 2015)
Position: Founder
My-stall.com is an online trading platform dedicated to small business owners, providing them online stores
to sell their handmade products. As a founder and director of the project I was able to achieve the
following:
o Administrate website and database.
o Market the website on various platforms including social media and search engines optimization.
o Promote the website; send out mass emails, newsletters, etc.
o Established new leads with customers reaching more than 200 stores with over 2000 products.
o Maintain and update customer records.
o Troubleshooting and customer service.
Arwa Al Khadra Resume 1 | P a g e

2. Arwa Al-Khadra
Business Systems Analyst
E-mail: a.khadra@live.com
Mobile: +971 55 190 1062
• Bayt.com, Jordan (3/2010 – 9/2010)
Position: Product assistant and Data analyst
Responsibilities:
o Ensured the quality and integrity of the data (Job Titles, Company Name, Salaries etc).
o Moderate, edit and approve salaries submission.
o Analysed data and work with project manager to define career mapping.
o Analysed the data to find relevancy of salaries information with jobs information.
o Worked with product manager to enhance the product and the moderation system.
o Coordinated with users to have their feedback on the system.
• Moments for Telecomedia, Jordan (11/2009 - 2/2010)
Position: Content and services officer
Responsibilities:
o Content creation and management.
o Services development.
o New projects studying and planning.
o Creating new leads with new customers.
o Following up with existing customers and partners.
LANGUAGES:
• Arabic: Native Speaker.
• English: Fluent.
SKILLS:
• Excellent communication and negotiation skills .
• High commitment to deadlines.
• Outstanding analytical, problem solving, and organizational skills
• Exceptional abilities to work in a team environment and handle responsibilities and work pressure
• Superior presentation skills and report-drafting abilities
• Familiarity with collecting, and compiling business data, and drafting reports
• Excellent skills in MS Office, and intermediate experience in Programming languages (C++, HTML,
PHP, SQL Oracle, ASP.Net) and MPR software.
• Very good knowledge in system analysis, with good experience in working on CASE Tools and MS
office Project Manager.
Arwa Al Khadra Resume 2 | P a g e

3. Arwa Al-Khadra
Business Systems Analyst
E-mail: a.khadra@live.com
Mobile: +971 55 190 1062
EDUCATION:
• Bachelor degree in Business Information Systems (BIS), University of Jordan –(GPA: 3.44)
COURSES:
• PHP
• ASP.Net (VB.Net)
CONTACT DETAILS:
• Name: Arwa Al Khadra
• Email: a.khadra@live.com
• Mobile: +971 55 190 1062
• LinkedIn: Arwa Al Khadra
Arwa Al Khadra Resume 3 | P a g e