4. Dealing WithDealing With
NervousnessNervousness
Take deep breathsTake deep breaths
Pause. Establish eye contactPause. Establish eye contact
Speak s-l-o-w-l-ySpeak s-l-o-w-l-y
Control first 90 secondsControl first 90 seconds
Ask the audience a questionAsk the audience a question
Don’t memoriseDon’t memorise
Don’t apologiseDon’t apologise
Look at people who make youLook at people who make you
comfortablecomfortable
6. EFFECTIVE LANGUAGEEFFECTIVE LANGUAGE
Short sentencesShort sentences
Simple languageSimple language
Positive languagePositive language
Clear speechClear speech
Clarity of thoughtClarity of thought
Use of pauseUse of pause
7. NON VERBAL COMMUNICATIONNON VERBAL COMMUNICATION
Eye contactEye contact
HandshakeHandshake
Body spaceBody space
Body postureBody posture
Facial expressionsFacial expressions
GesturesGestures
VoiceVoice
Dressing styleDressing style
9. Organising theOrganising the
PresentationPresentation
Define desiredDefine desired
resultsresults
Analyse theAnalyse the
audienceaudience
Package thePackage the
messagemessage
AnticipateAnticipate
questionsquestions
10. Define the DesiredDefine the Desired
ResultResult
What do youWhat do you
want audiencewant audience
to : -to : -
Think?Think?
INFORM THEM.INFORM THEM.
Feel?Feel?
CONVINCECONVINCE
THEM.THEM.
Do?Do?
11. Analyse Your AudienceAnalyse Your Audience
Who are they?Who are they?
What do theyWhat do they
expect?expect?
Who makes theWho makes the
decisions?decisions?
Who influencesWho influences
them?them?
Who’s myWho’s my
competition?competition?
16. Handling QuestionsHandling Questions
ParaphraseParaphrase
Break downBreak down
lengthy questionslengthy questions
Address the wholeAddress the whole
audienceaudience
Offer to meetOffer to meet
individuallyindividually
Link to your mainLink to your main
pointspoints
17. Handling QuestionsHandling Questions
Don’t bluffDon’t bluff
Don’t gradeDon’t grade
questionsquestions
Don’t argue withDon’t argue with
anyoneanyone
Don’t allow one toDon’t allow one to
dominatedominate
Don’t finger-pointDon’t finger-point
19. Use VisualsUse Visuals
Focus attentionFocus attention
Serve as notesServe as notes
Highlight keyHighlight key
pointspoints
Benefit of the audienceBenefit of the audience
20. Writing VisualsWriting Visuals
Use headingsUse headings
One thought perOne thought per
visualvisual
Six x SixSix x Six
PicturesPictures
21. Using VisualsUsing Visuals
Talk to theTalk to the
audienceaudience
Don’t readDon’t read
Touch-Turn-TalkTouch-Turn-Talk