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- 3. Here is a background about new services we provide in our
organization :
• Synapses Solutions offers a diversified range of IT and ITES solutions
and support services to fulfill a corporate need of middle market
enterprises on an outsourced basis.
• With our service and support, emerging as a factor that gives the
needed edge to your business, we at Synapses Solutions introduce
ourselves as a high quality and at the same time cost effective,
Business Process Outsourcing Company.
• Depending on client specific requirements our team is capable to
develop a customized solution from considerably small website to
complex web applications.
• We can offer custom tailored services to suite your exact need. We
operate 24/7, offering expert customer service that result in credibility
with current and potential clients.
Overview
© synapsessolutions.com. All Rights Reserved
We are into web application development services providing IT and ITES
solutions and support services to fulfill all corporate need of small, middle, and
large enterprises on an outsourced basis with high quality and at the same time
cost effective solutions.
- 4. Key Services
© synapsessolutions.com. All Rights Reserved
We help the client in website designing, web application
development, a simplistic and value added process that
doesn’t exceed the budget and fulfills their expectations.
Web Services
Web Application Development: MySQL & PHP platform is an effective alternative to
commercial software for building and running dynamic and high performance web systems
and web applications. PHP has become one of the major players on the web application
development market in the last few years.Synapses Solutions currently offers expert PHP /
MySQL / .Net / Java web design and web application development services (though we
have developed web applications in the ASP.NET environment as well) for various clients
needs.
Depending on client specific requirements our PHP team is capable to develop a customized
solution from considerably small website to complex web applications
- 5. Web Services
© synapsessolutions.com. All Rights Reserved
Logo Design: Logos lend on identity to your business. As
such, a logo design should have the power to create
an immediate impact. At Interactive World, we
understand your business requirements and create
logo designs to give perfect shape to your dreams.
Corporate Identity Design: Interactive World’s
corporate identity design approach includes you in the
design process. We provide logo design and corporate
identity packages for start –up business or for business
revamping their image. If you want to be
recognizable, your corporate identity should be in
everything – logo, business cards, stationery –
letterheads and envelopes, brochures, presentation
folders, websites etc.
Website Design & Website Redesign Services: If you are
looking at making your website designing, web
application development, a simplistic and value
added process, then you are at the right place. Our
website designers have the extra creativity & expertise
to help ypu reach your potential through various
marketing tools, operational efficiencies & customized
website designing and internet applications.
Web Application Development: My SQL & PHP platform is
an effective alternative to commercial software for
building and running dynamic and high performance
web systems and web applications. PHP has become
one of the major players on the web application
development market in the last few years. Synapses
Solutions currently offers expert PHP / MsQ / .Net / java
Web design and web application development services
(through we hav developed web application in the ASP
.NET environment as well) for various client needs.
Depending on client specific requirements our PHP team
is capable to develop a customized solution from
considerably small website to complex web applications.
Website maintenance:has become a must these days
since even if the servers are good offering 99% uptime, still
it’s important to check the forms and mail links at least
weekly once to be double sure that enquires are being
forwarded from the website perfectly. Interactive World
offers you cost-effective website maintenance and takes
on the task of routine website maintenance to existing
websites and make whatever changes are needed as
and when required. By out souring your website
maintenance, you are free from the regular updates and
expansions.
- 6. Web Services
© synapsessolutions.com. All Rights Reserved
Advantages of our Web Services.
•Our team is available 24/7 to support your projects and back office or
administrative technology tasks.
•Our team is well skilled in the design and use of many technical
platforms, languages, databases, tools, and utilities.
•We are equipped with latest facilities like predictive dialer software, soft
phone and fax on demand, voice logging and call blending in our
contact centres.
•Our team offers the most current technical and business skills with timely
and affordable completion.
•Our service on data processing is available on low cost service portfolio
to our global clients for specific projects or for ongoing support.
- 7. Mobile application development
© synapsessolutions.com. All Rights Reserved
We offer the quality apps in the market as far as the Smartphone application is the concerned
field. We offer and deliver a complete solution to Smartphone application.
We design and engineer great web and mobile products for growing startups
and leading brands.
iOS Development The mobile application market has always focused on iOS
development. The skilled and proficient experts with us have already created a
wide range of iPhone & iPad apps. Our indigenous iOS apps have been featured
by Apple and have been able to fetch millions of views along with acquiring
positive critical acclamation.
Android Development has accounted for a great deal of participation by our
experts and hence has been growing massively for a few years. Our clans of
expert engineers have been able to brainstorm in order to generate the latest
android technologies over the years for both tablets and smart-phones.
•Windows Development Windows Phone the new and novel generation of mobile
operating software has been marked by Microsoft’s distinguishably fast and
effective substitute for iOS and Android interface. This has been achieved only
through the renovated face and archetype of the futuristic smart-phones.
GoGetApps, maintains years of skill and know-how in windows phone application
development with .Net Compact Framework development and also merging of
cloud and third party services.
- 8. Mobile application development
© synapsessolutions.com. All Rights Reserved
We offer the quality apps in the market as far as the Smartphone application is the concerned
field. We offer and deliver a complete solution to Smartphone application.
HTML5:Write once, work everywhere HTML5 allows developers to create rich,
internet enabled content across mobile, web and desktop. It’s cheaper and
faster than building separate apps for iOS, Android and Windows Phone. As
HTML5 is basically just an advanced website, it's also far easier to update and
integrate with other parts of your marketing strategy.But there are significant
drawbacks to using HTML5. Web applications can’t be added to the Android
and Apple apps stores, and this is a complete blocker for many businesses. If
you want to be in an app store, you will need to choose native or hybrid.
Going native: The popular choice Native is the most popular approach to
building apps.
A native app will always have full access to all of a device’s features – Camera,
geolocation, address book and eye tracking to name a few. Native apps run
more smoothly – so if speed (particularly in games) is important, native is also a
better way to go. Finally, the ability to submit to app stores and generate
visibility is crucial for many businesses.
HTML Native Hybrid: The third wayHybrid apps combine many of the benefits of
both HTML5 and native by creating an app that displays HTML5 content as part
of the app. Many large companies including Facebook, Twitter and LinkedIn
have used this approach in the past.
- 9. Key Services
© synapsessolutions.com. All Rights Reserved
A virtual office is a combination of off-site live
communication and address services that allow users to
reduce traditional office costs while maintaining business
professionalism. The concept has roots in the Industrial
Revolution, where parallels to current work styles, specifically
working from home, have been drawn.
We provide clients a mixture of off-site live contact and address services that allow them to
reduce traditional office costs while maintaining business professionalism.
The flexible Virtual Office solutions at Synapses Solutions Pvt Ltd that provide a consistent
business presence for workers on the road, at home, or balancing full-time commitments with
the launch of a new venture. We provide an essential professional interface between you and
your clients so you can focus on your business. Our professional teams will manage your
calls and handle your mail. You get a choice of prestigious addresses for your business.
Virtual Office
- 10. Key Services
© synapsessolutions.com. All Rights Reserved
Virtual Office
Communications Services
Remote Receptionist Our team of workers in an
office environment working remotely, using high-
tech Computer Telephone Integration software, to
replace a traditional receptionist offering effective
and accurate answering services that considerably
saves the time and money of clients.
Virtual Assistant our virtual assistance service assigns
a dedicated assistant to each of our clients. This
way our clients don’t have to worry about who to
contact and they can train and mold their Virtual
Assistant to be a Part of their team.
Answering services the well qualified team of
professionals takes the messages and provides the
information quickly . The 24/7 service is excellent for
answering calls any time and obtaining information
from the caller. The received calls are processed by
live operators who obtain the caller’s name,
address if necessary, and phone number and a
brief message.
Space services
Casual Workspace As an alternative to the
distractions of co-working or the interruptions of a
home office, office space is available on an
occasional or “drop-in” basis, hourly, daily or
monthly.
On-site amenities A full-service virtual office will
provide broadband internet, fax-copier-printer,
advanced phone features, conference calling,
video conferencing, kitchenette and a business-
worthy lobby/waiting area.
Live Virtual Receptionist A virtual answering service
is an automated system with a live virtual
receptionist. These kind of services can be enjoyed
without purchasing expensive equipments.
Professional address A professional address
alleviates the privacy and personal security
concerns of running a home –based business.
- 11. Key Services
© synapsessolutions.com. All Rights Reserved
Virtual Office
Advantages of Our Virtual Office
•Our virtual Office expenses are low, while the user’s professionalism retains the
image of a traditional, high-cost office.
•Our virtual office user can reduce their environmental impact, as well as the
personal negatives of a daily commute.
•Our virtual office clientele have the flexibility to match expenses with revenue
fluctuations immediately, as the costs are usually variable.
•Our virtual office can allow for low-cost expansion with no long-term
commitments.
•Client can take advantage of virtual office receptionists eliminate the
traditional burden of the health care, records, payroll, insurance & rent.
- 12. Key Services
© synapsessolutions.com. All Rights Reserved
Our data processing team helps to enter data and summarize, analyze or otherwise
convert data into usable information. The process may be automated and run on a
computer. We do recording, analyzing, sorting, summarizing, calculating,
disseminating and storing data. Our team makes sure that all the data processed
are well-presented for the client.
Data Processing
Advantages of our data processing
•Our team is available 24/7 to support your projects and back office or
administrative technology tasks.
•Our team has a cutting edge technology and robust infrastructure to
manage all our voice process projects efficiently.
•Our processes are designed for efficiency and ensure that our clients
receive the best skills and attention.
•Our team offers the most current technical and business skills with timely
and affordable service.
•Our contact centre service offers outbound services & inbound services
with expertise and skilled manpower to set up and manage small, Mid-Size
and large Contact Center Solutions.
•We are a one stop business process outsourcing firm for all your call center
requirements at affordable price.
- 13. Key Services
© synapsessolutions.com. All Rights Reserved
Data Processing
Processing Services
Forms Processing The technical and business experts
on our team can process both structured and non-
structured forms. Depending on the forms, templates ,
formats and media, we can provide processing
through tools or through manual data entry.
Image Processing The scanned images are stored and
converted into any file format, to suit your needs, and
to comply with the specification of your document
management systems. All data is verified and
validated for complete accuracy.
Word Processing Our word processing team uses the
latest computer application for the production
(including composition, edting, formatting, and
possibly printing) of any sort of printable material.
Survey Processing Our survey processing team can
help include one-time or periodic surveys and may be
integrated with other data processing services to
include data extraction, data cleansing and other
data processing services.
Other data services
Data conversion As a leading provider of data
conversion services, our Data Entry Services convert
unstructured content into any other structured
information format like HTML, XML, SGML etc – quickly,
cost –effectively and accurately.
Mailing Services Our service offers an extensive range
of high quality, cost-effective, afforadable Address
and E-mail Compilation services and solutions.
Web Mining / Data Capture Services Our exceptionally
hard working and dedicated team of data mining
professionals extracts, data via web application such
as php extract table data, asp extract data to excel
performing data entry for web site.
Back Office Operation Our team is highly skilled in
accounting and bookkeeping activities and in
managing accounting ledgers, books and software
tables for clients.
- 14. Key Services
© synapsessolutions.com. All Rights Reserved
Our team is well trained and proficient enough to handle large volumes of calls in a
professional manner. The agents are provided in-house training starting from
greeting the customers over the phone, calls pertaining to surveys, verifications,
collections and customer service.
Voice processing
Advantages of our Voice processing
•Our team is available 24/7 to support your projects and back office or
administrative technology tasks.
•Our team is well skilled in the design and use of many technical platforms,
languages, databases, tools, and utilities.
•We are equipped with latest facilities like predictive dialer software, soft phone,
and fax on demand, voice logging and call blending in our contact centers.
•Our team offers the most current technical and business skills with timely and
affordable completion.
•Our service on data processing is available on low cost service portfolio to our
global clients for specific projects or for ongoing support.
•Our services are cost-effective and supported by detailed quality processes and
policies and world-class data and business information security processes.
- 15. Key Services
© synapsessolutions.com. All Rights Reserved
Voice processing
Answering Service An answering service is a business service
that basically answer telephone calls and conveys message to
the clients. The answering service from Synapses Solutions is
capable of doing this and more. We specialize in providing
effective and accurate answering services that saves time and
cost as well.
Customer Service Every successful business focuses on three
elements of customer relationship management – customer
acquisition, customer growth and customer care. Synapses
Solutions is a perfect choice to be your Customer Relationship
Manager. We will help you to track the buying patterns of your
customers, detect market trends and accordingly sell your
product or services.
Direct Mail Response The process of direct mail response is
offered by an inbound call centre, Our agents ensure that the
mails reach the customers at the correct address and time.
Synapses Solutions ensures that each incoming call is processed
efficiency and appropriately by our call centre representative.
Helpdesk Solutions The help desk is the central hub through
which problems and issues are reported. Synapses Solutions
Services provides tailor-made solutions to provide superior
customer service interaction and thus leveraging each
customer relationship to the fullest.
- 16. © synapsessolutions.com. All Rights Reserved
You get a determined team of professionals
working for you 24/7/365.
We let you concentrate on your major business goals, while we carry out the other peripheral activities
for you. Our team is here to offer your business the edge that you have been looking for.
Voice-enabled customer care, online transaction support, Virtual help desk services and Web/Mobile
application design & development on all sectors are among our suite of Customer Focused Programs that
help our clients enhance their customer experience.
Synapses Solutions offers a wide range of solutions that can be mixed and matched to meet the unique
requirements of any client and in each solution delivers the best multi-channel customer and technical
services in the industry.
We are committed, we are determined, we are for quality. And above all,
we bring a perfect match of all your requirements; we call ourselves mixture
of all business services. We welcome you to be a part of our finest solutions
delivered to fuel your business dreams.