“Think simple to think big: delighting our guests through technology & innovation” Anna Bressanelli

1. CoMeet
Berlin, September 28th 2017
Think simple to think big:
Delighting our guests through technology & innovation.

2. Who is Who
Anna Bressanelli
Head of Digital Marketing & eCommerce
Leonardo Hotels Europe

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120 hotels 10k employees15 countries Expanding rapidly
+17 hotels in 2017
Who is Leonardo Hotels?

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Customer
TechnologyBusiness
What are we aiming for?

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FRANZ
Let us tell you a story...
Business traveller
Mobile check-in
Online payment
Save preferences
…and so on…

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Cloud-based service
Think over...
Adaptive architecture
Back of the house > CMS, BE
Website

10. Click to edit Master title styleCome in! We’re open…

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Introducing the values of TRANSPARENCY & TRUST
Our first success story?
• Agile processes
• Cross-functional collaboration
• Create internal synergies!

12. Click to edit Master title styleOur vision of the future

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Thank you for your attention 