1. ARI OPITZ
1305 E. Norfolk Street, Tampa, FL 33604 Cell: 732-754-9515
Ari.B.Opitz@gmail.com
Professional Summary
Site Lead of Facilities and Office Operations * Site Manager
Over eight years of customer service experience * K-5 teacher and trainer
Skills Summary
Site Lead Management:
Delegation of assignments
Day-to-day operations
Vendor Management
Customer Service
Back-end Operator of
company ticketing system for
Facilities and IT
Allocating the budget
Inventory for 1200 clients
Lead team of eight staff
members
Building and office moves
IT Project Lifecycle:
SLA Analysis
ROI Analysis
Costing & Budgeting
Project Scheduling
Testing/QA/Rollout/Support
Value-Added Leadership:
Cross-Functional
Supervision
Team Building &
Mentoring
Client Relations &
Presentations
Business & IT/Facility
Planning
Vendor Management
Education
Bachelor of Arts, 2008, K-5 Elementary Education, Elon University
Work History
Paraprofessional-special education, 02/2016 to 06/2016 and 09/2008 to 10/2011
Metuchen Board of Education – Metuchen, NJ
Site Lead of Facilities and Office Operations, 04/2013 to 07/2015
Canon Business Process Services – Princeton, NJ
Umpire in Chief, 05/2008 to 09/2015
Metuchen Little League – Metuchen, NJ
Principal, 09/2008 to 06/2011

2. Neve Shalom Hebrew School – Metuchen, NJ
Print shop Assistant, 1/2010 to 12/2010
Wakefern Food Corporation – Edison, NJ
Professional Experience and Responsibilities
Paraprofessional-special education, 02/2016 to 06/2016 and 09/2008 to 10/2011
Metuchen Board of Education – Metuchen, NJ
• Created strategies to meet the needs of mentally and physically disabled
students.
• Organized instruction material and set up work areas.
• Redirected students using Positive Behavior Support (PBS).
• Established a safe play environment for the students.
• Gave one-on-one attention to students, while maintaining overall group focus
• Daily testing and observation of students working one-on-one
• Communicated nonverbally with children to provide them with comfort,
encouragement and positive reinforcement.
Site Lead of Facilities and Office Operations, 04/2013 to 07/2015
Canon Business Process Services – Princeton, NJ
• Managed team of 8 people and day-to-day operations at Otsuka Pharmaceuticals
• Top priority of giving A+ customer service to all clients
• Discovered trends and ran metrics for upper management
• Designed and rolled out new ticketing system; operated back-end of the system
• Decreased operating costs by 90% by implementing cost control procedures.
• Vendor relations and management
• Event planning
• Completed 3 major moves of 100-400 clients and smaller bi-weekly moves
• On-boarding new clients and trained clients on how to use the ticketing system
• Verified that all customer issues were handled promptly and appropriately
Principal, 09/2008 to 06/2011
Neve Shalom Hebrew School – Metuchen, NJ
• Developed and maintained curriculum along with Educational Director.
• Interviewed and recommended new teachers to the board.
• Oversaw 12 teachers, teaching grades 3-12 and personally taught 7 classes
• Modified the general education curriculum for special-needs students based
upon a variety of instructional techniques and technologies.
• Successfully improved student participation in the classroom through
integration of creative role-playing exercises.
• Introduced special outreach programs to department chair in effort to increase
institution's interest in community service.
• Collaborated with a team of faculty to develop after-school tutorial program for
students in need of extra help.
Umpire in Chief, 05/2008 to 09/2015

3. Metuchen Little League – Metuchen, NJ
• Developed a Little League umpire program for kids baseball age 12-18.
• Taught umpires (kids aged 12) how to talk to adults/coaches, shake hands, look
a person in the eye
• Scheduled crew of 50-80 umpires on multiple fields and age group divisions.
• Built strong rapport with athletes and coaches.
• Managed payroll for an organization of 80 personnel.