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Arcserve Family of 
Data Management Solutions 
November 19, 2014 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
Arcserve – a new independent global company 
Arcserve spun-out from 
CA Technologies to become 
an independent company 
August 1st 2014 
Financial Sponsor : MARLIN EQUITY PARTNERS 
xxx 
Business strategy and 
vision, including key 
areas of investment 
Our distributors, 
partners, and 
customers globally 
Management team and 
entire employee base 
worldwide 
1 2 3 
2 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
Arcserve – a new global company 
3 
WW HQ – Minneapolis, USA 
LATAM HQ – São Paulo, Brazil 
EMEA HQ – United Kingdom 
APAC HQ - Hong Kong 
JAPAN HQ – Tokyo 
SALES OFFICES in 20+ 
countries 
GLOBAL 
PRESENCE in 20 countries 
DEVELOPMENT in USA, 
CHINA & INDIA 
24 x 7 TECHNICAL 
SUPPORT 
500 People 
7,300 Partners 
43,000 Customers 
ARCserve® D2D 
+55% 
ARCserve® Backup 
+10% 
Managed Capacity 
+88% 
Mid-Market ASP 
+35% 
*FY14 – April’13 – March’14 
BUILDING ON A HERITAGE OF GROWTH 
3
Technical Positioning Overview 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
Industry challenges 
5 
Gartner states: “Between 2012 and 
2016, one third of organizations will 
change backup vendors due to 
frustration over cost, complexity 
and/or capability.” 
Source: Gartner, “Magic Quadrant for Enterprise Backup/Recovery Software”, Dave Russell, Pushan Rinnen, 5 June 2013 
Copyright © 2014 Arcserve. All rights reserved.
The challenge 
6 
POOR 
RPO / RTO 
CONTROL 
RISING 
COSTS 
LOTS OF 
TRAINING! 
INFLEXIBLE 
MULTIPLE 
SOLUTIONS 
MANAGEMENT 
MULTIPLE 
VENDORS 
Copyright © 2014 Arcserve. All rights reserved.
Our solution 
8 
SLA 
DIAL 
CONTROLLED 
ONE 
ENVIRONMENT 
FLEXIBLE SIMPLE 
EASY 
ONE 
VENDOR 
ONE 
SOLUTION 
PROTECTED 
Copyright © 2014 Arcserve. All rights reserved.
What we do 
9 
20 years 
NEXT GENERATION 
BACKUP 
Reduce 
Risk 
Reduce 
Complexity 
Improve 
Capability 
UNIFIED DATA 
PROTECTION 
Copyright © 2014 Arcserve. All rights reserved.
Just like an SLA dial 
Copyright © 2014 Arcserve. All rights reserved. 10 
Good 
 Daily backups to disk, or tape 
 Tape copy stored off site 
 Virtual Standby, for key systems 
 Quarterly DR testing 
Better 
 Full backup, with multiple daily 
incremental backups to disk, or tape 
 Replication to DR site, with Remote 
Virtual Standby for key systems 
Best 
 Multi-site replication, with global 
deduplication & backup to disk & tape 
 Full HA for mission critical systems 
 Automated DR testing with reporting
Data protection and availability made simple 
Incident 
Reduce 
Risk 
Continuous / 
High Availability 
Improve 
Capability 
Image-Based 
Reduce 
Complexity 
Cloud Cloud 
Recovery Time 
Improve 
Capability 
Recovery Time 
Objective 
(RTO) 
Image-Based 
Backup 
Restore 
Traditional Tape- 
Based Restore 
Copyright © 2014 Arcserve. All rights reserved. 11 
Solution Cost 
Recovery Point 
Objective 
(RPO) 
Traditional Tape- 
Based Backup 
Weeks Days Hours Minutes Seconds Minutes Hours Days Weeks
Arcserve product overview 
arcserve® 
Unified Data Protection 
KEY FEATURES 
 Unified Management Console 
 Recovery Point Server 
 Infinite Incremental I2 Backup 
 Built-In Replication 
 Scalability 
 Advanced Scheduling/Retention 
 Centralized Reporting 
 VMware & Hyper-V Agentless Backup 
 Local & Remote Virtual Standby 
 Full System High Availability 
 Assured Recovery 
 Plan-Based Data Protection 
 Multi-Tenant Storage 
 Jumpstart / Data Seeding 
 Tape Archive 
 Open & Documented API’s 
arcserve® 
Backup 
KEY FEATURES 
 Centralized Management, Configuration 
& Deployment 
 Global Dashboard & Reporting 
 Storage Resource Management 
 File Archiving 
 Deduplication & Encryption 
 Backup Infrastructure Visualization 
 SAN Option 
 NDMP Option 
 Tape Library Option 
 Disaster Recovery Option & BMR 
 Enterprise Module 
arcserve® 
High Availability 
KEY FEATURES 
 Centralized Management & Reporting 
 Scenario Group Management 
 Data rewind / CDP 
 Automated DR Testing 
 Amazon cloud Integration 
 WAN optimized Replication 
 Encryption 
 Bare Metal Recovery 
 Replication Only Option 
NEW 
12
Technical Solution Overview 
Unified Data Protection 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
One, simple solution 
TAPE 
BACKUP 
VMWARE BACKUP 
HYPER-V BACKUP 
IMAGE-BASED BACKUP 
PHYSICAL SYSTEM BACKUP 
Copyright © 2014 Arcserve. All rights reserved. 14 
REMOTE OFFICE / BRANCH OFFICE 
PUBLIC / PRIVATE CLOUD 
PRIMARY SITE 
DR SITE / MSP DATACENTER 
BACKUP TO CLOUD 
HIGH AVAILABILITY TO CLOUD 
MULTI-TENANT STORAGE 
REMOTE VIRTUAL STANDBY 
JUMPSTART DATA SEEDING 
GLOBAL DASHBOARD 
NDMP BACKUP 
FILE ARCHIVING 
REPLICATION 
GLOBAL 
DEDUPLICATION 
P2V MIGRATION 
WORKSTATION PROTECTION 
REMOTE OFFICE PROTECTION 
BRM 
XEN BACKUP 
VIRTUAL STANDBY 
HIGH AVAILABILITY 
CENTRALIZED 
MANAGEMENT 
WAN OPTIMIZED 
REPLICATION 
AUTOMATED DR TESTING
arcserve® Unified Data Protection 
arcserve® UDP 
One, simple, unified 
management console 
 One, simple, centralized 
management & reporting 
console, to manage the full data 
protection lifecycle 
 “Getting Started” wizard 
 Intuitive workflow based 
protection strategies, plans & 
tasks 
 Web-based management 
console enables web browser-based 
access from anywhere, 
including mobile devices 
 Designed to extend with 3rd 
party integrations 
 Detailed reporting & logs 
Copyright © 2014 Arcserve. All rights reserved. 15
arcserve® UDP architecture elements 
End Point Protection 
 Agentless, single pass 
backup for virtual host 
protection 
 Hybrid agent for physical 
system protection with 
independent local UI and 
restore or managed 
centrally 
16 
Unified Management Console 
Other Elements 
 Central management console to 
manage thousands of nodes 
 Virtual Standby for non-disruptive 
disaster recovery 
 Archive backups/RPS to tape with in-place 
re-hydration 
 Decoupled to scale, added as 
needed 
Recovery Point Server (RPS) 
 Global information store 
 Global deduplication 
 Source-side data reduction 
 Built-in replication 
 AES encrypted backups 
 “Jumpstart” data seeding 
Virtual 
Protection 
Recovery Point Server 
(Global Deduplication) 
Virtual Standby 
Replication 
High Availability 
Physical 
Protection 
Unified Architecture 
Tape Archive 
Copyright © 2014 Arcserve. All rights reserved.
Recovery Point Server 
PHYSICAL OR 
VIRTUAL SERVERS 
WINDOWS 
SERVERS 
DEDUPLICATED DATA 
DEDUPLICATED DATA 
Copyright © 2014 Arcserve. All rights reserved. 17 
arcserve® UDP 
Recovery Point Server, 
capacity optimized backup 
 Recovery Point Server (RPS) 
improves storage requirements, 
bandwidth usage & accelerates 
protection & recovery across 
sites 
 Provides global deduplication: 
Data is deduplicated across 
nodes, jobs & sites 
 WAN optimized replication:1-2- 
many & many 2-1 
 Jumpstart: Data seeding to 
speed remote site deployment 
 Reduces load on production 
systems, by offloading merge & 
backup catalog generation to 
RPS system 
 In place re-hydration of data for 
fast granular restore (including 
restores from tape) 
PRIMARY SITE REMOTE SITE 
MSP / PRIVATE CLOUD 
TAPE 
BACKUP 
GLOBAL 
DEDUPE 
DEDUPLICATED DATA 
DEDUPLICATED DATA 
DEDUPLICATED DATA 
RECOVERY 
POINT SERVER 
RECOVERY 
POINT SERVER 
WINDOWS 
WORKSTATIONS 
DESTINATION 
RPS 
APPLICATION 
SERVERS 
CENTRALIZED 
MANAGEMENT 
WAN OPTIMIZED 
REPLICATION 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
Plan-based data protection 
arcserve® UDP 
Plan-Based Data Protection 
 A backup plan enables one or 
more data protection tasks to be 
run automatically 
 Example tasks include: - 
− Host-Based Agentless Backup 
− Agent-based Windows Backup 
− Recovery Point Server Replication 
− Remote Replication 
− Copy Recovery Point 
− Virtual Standby 
− File Copy 
 Each task includes a set of 
activities to define the source, 
destination, schedule, advanced 
parameters etc. 
 Workflow engine enables 
integration with future modules & 
3rd Parties 
Windows 
Backup Task 
Copy RP 
Task 
Replication 
Task 
VM Host 
Backup Task 
Replication 
Task 
Virtual 
Standby Task 
Linux Backup 
Task 
Replication 
Task 
Replication 
Task 
Plan 1 Plan 2 Plan 3 
Protection Strategy 
Copyright © 2014 Arcserve. All rights reserved. 18
Traditional Solution 
Incremental B2 
Incremental B1 
Full Backup B 
Incremental A4 
Incremental A3 
Incremental A2 
Incremental A1 
Full Backup A 
Block-level incremental backup 
NEW 
arcserve® UDP 
Block level infinite incremental 
(I2 Technology)TM 
 Block-level, infinite incremental 
design eliminates the need for 
second full backup 
 Uses less disk space and 
network bandwidth 
 Works in conjunction with 
deduplication, to improve 
capacity savings 
 Ideal for cloud or remote site 
protection 
 Significant backup job merge 
performance improvements, as 
only the deduplication index file 
needs to be updated, when 
duplicate recovery point data 
exists 
Source Side Dedupe 
Free space 
Sends change 
block table to 
RPS 
Infinite Incremental 4 
Infinite Incrementals 
Full 
Backup 
I2 Technology 
Free space 
Infinite Incremental 4 
Infinite Incremental 3 
Infinite Incremental 2 
Infinite Incremental 1 
Full Backup 
Copyright © 2014 Arcserve. All rights reserved. 19
Built-in replication 
Copyright © 2014 Arcserve. All rights reserved. 20 
arcserve® UDP 
Built-in replication 
 Proven block-based RPS to RPS 
replication, with global 
deduplication 
 Data can be replicated to 
multiple RPS servers 
 Unidirectional communication via 
HTTP tunnelling to eliminate 
configuration issues with NAT & 
firewalls 
 Restart failed jobs at last block 
 Advanced scheduling & 
differential retention 
 Replication task verification upon 
completion 
 Concurrent job support 
 Supports compressed, 
encrypted & deduplicated 
backups 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
Agentless backup for VMware & Hyper-V 
arcserve® UDP 
Agentless backup for VMware 
& Hyper-V host environments 
 Enables single-pass backup of 
all VMs without the need to 
install software agents on each 
VM 
 Integrates with VMware 
vStorage API’s 
 Only backs up changed blocks 
 Application consistent 
(Exchange, SQL etc.) & 
transaction-log purge 
 Easily recover individual files & 
folders from within each VM 
 Centralized node, group & plan 
management from UDP Console 
PRIMARY SITE 
vSPHERE FARM OR HYPER-V 
GRANULAR RESTORE 
DIRECTLY FROM TAPE 
FULL VM RESTORE 
& GRANULAR RESTORE 
PROTECTS VMs, VOLUMES, FILES, 
DATABASES, APPLICATIONS & 
RAW DEVICE MAPPINGS (vRDM & pRDM) 
RECOVERY 
POINT SERVER 
TAPE 
BACKUP 
DISK, TAPE 
OR CLOUD 
GLOBAL 
DEDUPE 
CENTRALIZED 
MANAGEMENT 
Copyright © 2014 Arcserve. All rights reserved. 21
Advanced scheduling & retention 
arcserve® UDP 
Advanced scheduling, 
retention & throttling control 
 Define backup time, throttling & 
merge tasks by day of the week 
 Create detailed retention 
schedules for daily, weekly & 
monthly backups 
 Retention plans unique to each 
RPS 
 Disable / pause backup schedule 
Copyright © 2014 Arcserve. All rights reserved. 22
Local & remote virtual standby 
arcserve® UDP 
Local & remote virtual standby 
 Periodic, image-based system, 
application & data protection for 
physical servers & VMs 
 Replicate to remote location 
(remote office, DR site, MSP & 
Cloud) 
 Run recovery point conversion 
into VHD or VMDK formats at 
the remote site to a virtual server 
 Register with Hypervisor 
 Server heartbeat monitoring 
 Automated or manual failover to 
remote resources 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve 
Copyright © 2014 Arcserve. All rights reserved. 23
Local & remote virtual standby 
arcserve® UDP 
Local & remote virtual standby 
 Periodic, image-based system, 
application & data protection for 
physical servers & VMs 
 Replicate to remote location 
(remote office, DR site, MSP & 
Cloud) 
 Run recovery point conversion 
into VHD or VMDK formats at 
the remote site to a virtual server 
 Register with Hypervisor 
 Server heartbeat monitoring 
 Automated or manual failover to 
remote resources 
VIRTUAL 
STANDBY 
PROXY 
Overview Solutions Products Licensing Support 
Copyright © 2014 Arcserve. All rights reserved. 24 
NEW 
PHYSICAL OR 
VIRTUAL REPLICA 
SERVERS 
PHYSICAL OR 
VIRTUAL SERVERS 
RECOVERY 
POINT SERVER 
BMR 
RECOVERY 
POINT SERVER 
LOCAL & 
REMOTE USERS 
PRIMARY SITE 
WAN OPTIMIZED 
REPLICATION 
GLOBAL 
DEDUPE 
REMOTE SITE 
CENTRALIZED 
MANAGEMENT
Full System High Availability 
arcserve® UDP 
 Integrated with arcserve UDP 
console 
 Protects Windows and Linux full 
systems (OS, Apps, Data) 
 Continuous Full System 
replication enables near-instant 
recovery of entire system 
including business applications, 
files & data 
 Automated DR testing and/or 
push-button fail-over, fail-back 
 WAN optimized replication & 
jumpstart data seeding, for 
remote sites 
 Supports DAS, SAN, NAS & 
cloud storage 
PRIMARY SITE REMOTE SITE 
Overview Solutions Products Licensing Support 
Copyright © 2014 Arcserve. All rights reserved. 25 
NEW 
STANDBY REPLICA 
AUTOMATED, APPLICATION-AWARE FAILOVER 
NETWORK REDIRECTION & FAILBACK 
VIRTUAL REPLICA PROXY and 
FAILOVER SERVERS 
LOCAL & 
REMOTE USERS 
USER TRANSPARENT 
FAILOVER & BMR FAILBACK 
WITH NO SCHEDULED DOWNTIME 
WINDOWS, LINUX & UNIX ON 
PHYSICAL OR VIRTUAL SERVERS 
FILES 
DATABASES 
APPLICATIONS 
SERVER HEARTBEAT MONIITORING 
WAN OPTIMIZED 
REPLICATION 
CENTRALIZED 
MANAGEMENT
Multi-tenant storage 
SOURCE 
RPS 
Copyright © 2014 Arcserve. All rights reserved. 26 
arcserve® UDP 
Capacity optimized, 
secure, multi-tenant 
storage 
 Global deduplication & 
compression, across all tenants 
can reduce total storage costs 
dramatically 
 256-bit AES encryption provides 
information security 
 Ideal solution when all tenants 
are protected & managed by a 
managed service provider 
 Simple folder structure access 
by customer RPS 
 Ideal for environments with 
limited bandwidth or charge-by-the- 
usage connections 
COMPANY A / DEPT. A REMOTE SITE / HOSTING PROVIDER / MSP 
DESTINATION 
RPS 
TAPE 
BACKUP 
COMPANY B / DEPT. B 
WAN OPTIMIZED 
REPLICATION 
SOURCE 
RPS 
COMPANY C / DEPT. C 
PHYSICAL OR 
VIRTUAL SERVERS 
GLOBAL 
DEDUPE 
CENTRALIZED 
MANAGEMENT 
SOURCE 
RPS 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
Tape archive 
arcserve® UDP 
Tape archive 
 Migrate RPS recovery points to 
tape, for archival and/or 
compliance purposes 
 UDP Premium & Premium Plus 
editions include the full 
arcserve® Backup functionality: - 
 File-based backup to disk, tape 
& cloud (Amazon, Azure, 
Cloudian, Eucalyptus, Fujitsu 
etc.) SRM, file archiving & 
infrastructure visualization 
 Exchange, SQL, SharePoint, 
File Server, IIS, Oracle, Informix, 
SAP, Sybase, Lotus, vSphere, 
Hyper-V, Xen, Linux, UNIX, Mac, 
NAS NDMP etc. 
 Application-aware backup & 
granular recovery 
 Centralized mgmt., reporting, 
alerting & global dashboard 
Copyright © 2014 Arcserve. All rights reserved. 27
Open & documented API’s 
arcserve® UDP 
Open & documented API’s 
 Web-Services API 
 Exposed database log schema 
 Straightforward third-party 
integration capabilities 
 Extends arcserve UDP 
capabilities 
 Enables integration with in-house 
applications, frameworks 
or platforms 
 Ideal for Remote Monitoring and 
Management (RMM) integrations 
Copyright © 2014 Arcserve. All rights reserved. 28
arcserve® UDP 
Central reporting 
 Unified reporting for arcserve 
UDP & arcserve Backup: - 
- Managed capacity reporting 
- Detailed status reports 
across physical & virtual 
nodes 
- Backup size trend reporting 
- Virtual Standby reporting 
- Host-based Backup reporting 
- CPU & Memory reporting 
- Alert reporting 
 Detailed logs 
 Schedule the creation & email 
distribution of reports in multiple 
formats (PDF, CSV, HTML) 
Overview Solutions Products Licensing Support 
Central Reporting 
Copyright © 2014 Arcserve. All rights reserved. 29 
NEW
aSrimcspeler vaend® UFlDexPib:l eS Limicepnlesi n&g flexible licensing options 
Per-socket 
prices offered 
for both virtual 
& physical 
Copyright © 2014 Arcserve. All rights reserved. 30 
Before 
 Thousands of SKUs 
 Dozens of options 
 Legacy pricing 
 Complex choices 
After 
 5 primary SKUs 
 Simplified options 
 Competitive 
 Channel-friendly 
Versions Includes Licensing Options 
Per TB Per Socket Per Workstation 
Standard  UDP File Server Protection 
 Basic Tape 
  N/A 
Advanced  All UDP Components 
 Basic Tape 
  N/A 
Premium  All UDP Components 
 Premium Tape (ASBU) 
 File-level Replication 
  N/A 
Premium Plus  All UDP Components 
 Premium Tape (ASBU) 
 Premium HA (RHA) 
  N/A 
Workstation  UDP Windows Workstation 
Protection 
 Basic Tape 
N/A N/A  
servers. 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
What’s new in UDP Update 2 (Due November 2014) 
31 
Enhanced Microsoft-Based Application Support & GRT 
 Exchange 2013, 2010 & 2007: Agentless HBBU GRT 
 SQL 2014 AAG: Backup & restore of cluster nodes 
 Oracle for Windows: DB, tablespace, files, logs etc. 
 Active Directory: AD objects & authoritative BMR 
 Pervasive PSQL v11: Backup & DB-level restore 
 MSCS Clusters: Cluster-Aware backup & restore 
Enhanced Virtual Infrastructure Support 
 Hyper-V CSV Support: For Hyper-V Server 2012 & R2 
 VMware vSphere 5.5 U2 Support 
 VMware Virtual SAN Support 
 VMware Backup Transport Mode Switching Per Plan 
 VM Discovery and Import: Add VMware & Hyper-V 
VMs quickly and easily, while creating a protection plan 
Improved Recovery Point Server Management 
 Data migration wizard: For D2D r16.5 Recovery Points 
 Memory to SSD mode switching: For RPS data stores 
 Delete Node Data: From RPS data Stores 
Additional Enhancements 
 Exclude days of the week, from daily backup 
schedule. Cancel Agent deployment. RPS to 
tape performance improvements. BMR to 
smaller disks. Documented Console APIs. 
Counting Managed Capacity on the license 
manager. Improved Copy Recovery Points task 
after Host-Based Agentless backup, compatible 
with VHD format…and more! 
New Free Edition of UDP Workstation! 
 Free, fully functional Workstation edition 
product for local disk or remote share as 
backup target. Recovery Point Server (RPS) 
support with deduplication included as a 30 day 
trial. All other features continue after 30 days 
 Simple, license key based upgrade path to 
the full UDP Workstation edition product 
 Please note: Limited support options. Recovery 
Point Server included as a 30 day trial. All other 
features continue after 30 days. Free use is 
limited to use on Windows client OS. 
Overview Solutions Products Licensing Support 
Copyright © 2014 Arcserve (USA), LLC and its affiliates and subsidiaries. All rights reserved.
Technical Solution Overview 
arcserve Backup 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve 
Copyright © 2014 Arcserve. All rights reserved.
Product overview 
arcserve® Backup 
Enterprise-class protection for 
small & mid-size+ businesses 
 File-based backup to disk, 
tape & cloud 
(Amazon, Azure, Cloudian, 
Eucalyptus, Fujitsu et al) 
 Built-in deduplication, SRM, file 
archiving & infrastructure 
visualization 
 Scales from small to large, 
distributed environments 
 Protects Exchange, SQL, 
SharePoint, File Server, IIS, 
Oracle, Informix, SAP, Sybase, 
Lotus, vSphere, Hyper-V, Xen, 
Linux, UNIX, Mac, NAS NDMP 
etc. 
 Application-aware backup & 
granular recovery 
 Centralized mgmt., reporting, 
alerting & global dashboard Overview Solutions Products Licensing Support 
Copyright © 2014 Arcserve. All rights reserved. 33
arcserve® Backup 
Centralized backup agent 
deployment, configuration & 
administration 
 Dramatically simplifies agent 
deployment for Windows, 
Exchange, SharePoint, SQL, 
Oracle etc. 
 Agentless backup & additional 
transport modes for VMware 
 Virtual machine deployment 
 Automatic upgrades 
 Customizable 
Overview Solutions Products Licensing Support 
Product overview 
Copyright © 2014 Arcserve. All rights reserved. 34
Product overview 
arcserve® Backup 
Global dashboard with 
centralized reporting & alerting 
 Provides global health status & 
alerting via Exchange, Notes, 
SNMP, SCOM, SMTP, pager, 
broadcast etc. 
 Drill down views of the backup 
domain, backup sites, backup 
servers, nodes, jobs etc. 
 Reporting examples 
- Job backup status & job 
failed report 
- Fastest/slowest backup 
report 
- Deduplication benefits report 
- Disaster Recovery status 
report 
- Backup server load 
- Total protection size report Overview Solutions Products Licensing Support 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve 
Copyright © 2014 Arcserve. All rights reserved. 35
arcserve® Backup 
Storage resource management 
reporting 
 Reports backup node utilization 
for CPU, RAM, Network, OS, file 
system free space, LUN’s & disk 
performance, fragmentation etc. 
 Volume & database growth trend 
reporting 
- Predict future disk space 
requirements for applications 
- Predict, plan & budget storage 
capacity requirements 
Overview Solutions Products Licensing Support 
Product overview 
Copyright © 2014 Arcserve. All rights reserved. 36
arcserve® Backup 
File archiving to deduplication 
device, tape & cloud storage 
 Archive Manager enables you to 
set archive policies for Windows, 
Linux, UNIX & MAC file system 
data 
 Archive files based upon size, 
age, filename, last accessed, 
created, last modified etc. 
 Also include/exclude file pattern, 
directory pattern & host name 
pattern 
 Flexible scheduling options, with 
file archive verification option 
 Extensive reporting including 
node archive status, job status & 
total archive size 
Overview Solutions Products Licensing Support 
Product overview 
Copyright © 2014 Arcserve. All rights reserved. 37
arcserve® Backup 
Deduplication & encryption 
 Block level, variable length 
deduplication provides up to 
95% reduction in backup data 
- Fit more backups onto the same 
physical media 
- Retain backups longer 
- Speed up recovery 
 Global deduplication finds 
redundancies between backup 
sessions on different servers 
 Deduplication efficiency 
reporting via Global Dashboard 
 Provides encryption password 
management, to remove the 
need to remember encryption 
passwords 
Overview Solutions Products Licensing Support 
Product overview 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve 
Copyright © 2014 Arcserve. All rights reserved. 38
arcserve® Backup 
Backup infrastructure 
virtualization 
 Provides high level network 
diagram view of all backup 
infrastructure components, 
including backup servers, 
storage, tape libraries & how 
they’re related 
 Drill down views into node 
backup job status reports, DR 
status reports, encryption 
reports, recovery points reports 
etc. 
 Links into Global Dashboard, for 
more detailed reporting 
Overview Solutions Products Licensing Support 
Product overview 
Copyright © 2014 Arcserve. All rights reserved. 39
arcserve® Backup 
SAN option 
 Enables backup servers to share 
one or more tape libraries, within 
the Storage Area Network (SAN) 
 Backup server sends data to the 
tape libraries over the SAN 
instead of the LAN, which 
increases backup & restore 
throughput 
 The primary SAN server is 
responsible for: - 
- Initializing, governing and 
maintaining shared devices, on 
the SAN 
- Coordinating the use of shared 
library resources among the 
servers in the SAN, preventing 
conflict if two servers try to 
allocate a device or media at 
the same time 
Overview Solutions Products Licensing Support 
Product overview 
Copyright © 2014 Arcserve. All rights reserved. 40
arcserve® Backup 
NDMP NAS option 
 Supports NAS filer to server, filer 
direct to tape & 3-way backup 
 Supports backup & restore of 
NAS filers using changers or 
tape libraries attached locally, or 
to remote NAS filers 
 Multi-streaming support lets one 
agent handle different requests 
& perform multiple jobs at once 
 Tapecopy enables NAS sessions 
to be copied from one tape to 
another 
 Dynamic Device Sharing 
enables Tape Libraries to be 
shared 
 Supports NAS filers from 
NetApp, EMC, IBM, BlueArc, 
Procom, OnStor, StoreVault etc. 
Overview Solutions Products Licensing Support 
Product overview 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve 
Copyright © 2014 Arcserve. All rights reserved. 41
arcserve® Backup 
Disaster recovery option 
& BMR 
 Collects & stores machine-specific 
information before a 
disaster strikes 
 Automatically generates & saves 
emergency data for each 
protected machine locally on the 
backup server, on backup 
media, &, optionally, on a remote 
computer, when you submit a 
full backup job 
 In the event of a disaster, the 
option can recover its protected 
computers to their most recent 
backup state 
Overview Solutions Products Licensing Support 
Product overview 
Copyright © 2014 Arcserve. All rights reserved. 42
Technical Solution Overview 
Replication and High Availability 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
arcserve® High Availability 
Continuous protection & 
availability for business-critical 
applications 
 Continuous availability for 
applications, files & data 
 Protects Exchange, SharePoint, 
SQL, IIS, Windows File Server, 
Oracle, Blackberry, vSphere, 
Hyper-V, Xen, Linux, UNIX etc. 
 WAN optimized replication & 
offline synchronization for 
remote sites 
 Automated and/or push-button 
fail-over & fail-back 
 Supports DAS, SAN, NAS 
storage 
 Centralized mgmt., reporting, 
alerting & global dashboard 
Overview Solutions Products Licensing Support 
Product overview 
Copyright © 2014 Arcserve. All rights reserved. 44
arcserve® High Availability 
Centralized management & 
reporting 
 Manage replication, recovery 
testing, data rewind & reporting 
across all production & replica 
servers & data, from a central 
web-based console 
 Summary & detailed level 
reporting 
 Difference report shows the 
differences between the Master 
& the Replica, at a certain point 
in time 
 Assessment Mode report shows 
statistics about the maximum, 
minimum & average size of the 
data, compression etc. 
Overview Solutions Products Licensing Support 
Product overview 
Copyright © 2014 Arcserve. All rights reserved. 45
arcserve® High Availability 
Scenario group management 
 Protects multi-tier business 
applications such as Microsoft 
Exchange, SharePoint, 
Dynamics CRM, websites, 
document management systems 
& custom applications 
 Enables the entire business 
application to failover locally, or 
across the WAN to a remote DR 
site 
 User configurable dependency 
mappings & application failover 
triggers, help reduce application 
downtime 
 Alias Failover support, simplifies 
hostname dependent application 
failover/failback 
Overview Solutions Products Licensing Support 
Product overview 
Copyright © 2014 Arcserve. All rights reserved. 46
arcserve® High Availability 
Data rewind for Continuous 
Data Protection (CDP) 
 Protects business-critical 
applications & data, between 
snapshots and/or backups 
 Enables applications to be rolled 
back in time, to before a major 
event such as a system crash, 
data corruption, virus attack, 
miss-configuration, rolling 
disaster etc. 
Overview Solutions Products Licensing Support 
Product overview 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve 
Copyright © 2014 Arcserve. All rights reserved. 47
arcserve® High Availability 
Automated disaster recovery 
testing 
 Enables a full, non-disruptive 
disaster recovery testing of 
protected systems, applications 
& data, on a separate, replica 
server 
 Recovery testing can be fully 
automated, or performed on a 
scheduled basis, as needed 
 Upon completion, appropriate 
personnel can be alerted with 
the status of the DR test 
 Additional actions can be 
triggered upon success, such as 
take a VSS snapshot or create a 
backup 
Overview Solutions Products Licensing Support 
Product overview 
Copyright © 2014 Arcserve. All rights reserved. 48
arcserve® High Availability 
Amazon cloud integration 
 Enables continuous replication, 
host monitoring & failover to an 
offline replica server instance in 
the Amazon EC2 cloud 
 Eliminates the need to purchase 
& maintain replica server H/W, 
applications & OS licenses at 
primary site 
 Eliminates the need for a costly, 
dedicated DR Datacenter & the 
associated hardware, software, 
real estate, power, cooling & 
management overhead 
 Cloud View panel simplifies the 
management of replication / high 
availability to the cloud 
Overview Solutions Products Licensing Support 
Product overview 
Copyright © 2014 Arcserve. All rights reserved. 49
arcserve® High Availability 
WAN optimized replication & 
offline synchronization 
 Multi-stream replication & 
compression improves 
performance across high latency 
WAN connections 
 File, block, offline, scheduled, 
periodic replication & bandwidth 
throttling options, overcome 
bandwidth constraints & reduce 
networking costs 
 NAT support, for when host 
servers are behind a NAT 
device, or a firewall 
 Assessment Mode helps 
estimate LAN & WAN bandwidth 
needs, without disrupting the 
production environment 
Overview Solutions Products Licensing Support 
Product overview 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve 
Copyright © 2014 Arcserve. All rights reserved. 50
arcserve® High Availability 
Encryption 
 Encryption enables secure data 
transfers between local systems 
& remote locations, without the 
need for a VPN or IPSEC tunnel 
 Works with any scenario type 
 Encrypts data during transfer 
 Multiple encryption options - 
None, AES-128, AES-256 & user 
configurable 
Overview Solutions Products Licensing Support 
Product overview 
Copyright © 2014 Arcserve. All rights reserved. 51
Full System HA to: 
arcserve® High Availability 
 Full System Level Protection 
 Windows Server Environments 
 Physical and Virtual Machines 
 Granular Volume Selection 
 Continuous replication to OFFLINE 
VMs 
 Schedule Periodic Server Recovery 
Points 
 Choice of Virtualization Target 
 VM auto creation/ provisioning 
 VM remains offline until needed 
 Assured Recovery testing (except 
cloud) 
 Auto Start and Validation of Replica VM 
 Real-time Alternative to VM Converter 
Tools 
 FSHA to Amazon EC2 Cloud with 
Bare Metal Recovery 
 Re-Sync to original or replacement 
server without scheduled downtime 
• VMware ESX 
• vSphere Citrix 
• XenServer 
• Microsoft Hyper-V 
• Amazon EC2 
Overview Solutions Products Licensing Support 
Copyright © 2014 Arcserve. All rights reserved.
customer service & support 
Start a conversation about this webcast: #ArcserveWebcast #AskArcserve 
Copyright © 2014 Arcserve. All rights reserved.
customer service and support 
Technical Support 
Delivering world-class 
customer service & 
support, with 24x7 global 
access 
 Online knowledge base 
 Support live chat 
 Self-service support tickets 
 Product documentation 
 Certified device lists 
 Software compatibility 
 Online training 
 Global user community & forums 
 Downloads, beta’s, patches 
 arcserve Tech Insider support 
newsletter 
 Visit www.arcserve.com/support 
Overview Solutions Products Licensing Support 
Copyright © 2014 Arcserve. All rights reserved. 54
Questions 
Copyright © 2014 Arcserve. All rights reserved.
Technical Solution Overview 
Unified Data Protection 
Arcserve.com
Legal 
Copyright © 2014 Arcserve. All rights reserved. Microsoft, Windows, Windows Azure, Windows Server, Hyper- 
V, Active Directory, SQL Server, and SharePoint are registered trademarks or trademarks of Microsoft 
Corporation in the United States and/or other countries. UNIX is a registered trademark of The Open Group in 
the United States and other countries. Linux® is the registered trademark of Linus Torvalds in the U.S. and 
other countries. IBM, Lotus, Domino, AIX and Informix are trademarks of International Business Machines 
Corp. in the United States, other countries, or both. All other trademarks, trade names, service marks and 
logos referenced herein belong to their respective companies. 
THIS PRESENTATION IS FOR YOUR INFORMATIONAL PURPOSES ONLY. Arcserve assumes no 
responsibility for the accuracy or completeness of the information. TO THE EXTENT PERMITTED BY 
APPLICABLE LAW, Arcserve TECHNOLOGIES PROVIDES THIS DOCUMENT “AS IS” WITHOUT 
WARRANTY OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF 
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. In no event will 
Arcserve be liable for any loss or damage, direct or indirect, in connection with this presentation, including, 
without limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if Arcserve is 
expressly advised of the possibility of such damages. 
Copyright © 2014 Arcserve. All rights reserved. 57

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Arcserve Portfolio Technical Overview

  • 1. Arcserve Family of Data Management Solutions November 19, 2014 Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
  • 2. Arcserve – a new independent global company Arcserve spun-out from CA Technologies to become an independent company August 1st 2014 Financial Sponsor : MARLIN EQUITY PARTNERS xxx Business strategy and vision, including key areas of investment Our distributors, partners, and customers globally Management team and entire employee base worldwide 1 2 3 2 Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
  • 3. Arcserve – a new global company 3 WW HQ – Minneapolis, USA LATAM HQ – São Paulo, Brazil EMEA HQ – United Kingdom APAC HQ - Hong Kong JAPAN HQ – Tokyo SALES OFFICES in 20+ countries GLOBAL PRESENCE in 20 countries DEVELOPMENT in USA, CHINA & INDIA 24 x 7 TECHNICAL SUPPORT 500 People 7,300 Partners 43,000 Customers ARCserve® D2D +55% ARCserve® Backup +10% Managed Capacity +88% Mid-Market ASP +35% *FY14 – April’13 – March’14 BUILDING ON A HERITAGE OF GROWTH 3
  • 4. Technical Positioning Overview Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
  • 5. Industry challenges 5 Gartner states: “Between 2012 and 2016, one third of organizations will change backup vendors due to frustration over cost, complexity and/or capability.” Source: Gartner, “Magic Quadrant for Enterprise Backup/Recovery Software”, Dave Russell, Pushan Rinnen, 5 June 2013 Copyright © 2014 Arcserve. All rights reserved.
  • 6. The challenge 6 POOR RPO / RTO CONTROL RISING COSTS LOTS OF TRAINING! INFLEXIBLE MULTIPLE SOLUTIONS MANAGEMENT MULTIPLE VENDORS Copyright © 2014 Arcserve. All rights reserved.
  • 7.
  • 8. Our solution 8 SLA DIAL CONTROLLED ONE ENVIRONMENT FLEXIBLE SIMPLE EASY ONE VENDOR ONE SOLUTION PROTECTED Copyright © 2014 Arcserve. All rights reserved.
  • 9. What we do 9 20 years NEXT GENERATION BACKUP Reduce Risk Reduce Complexity Improve Capability UNIFIED DATA PROTECTION Copyright © 2014 Arcserve. All rights reserved.
  • 10. Just like an SLA dial Copyright © 2014 Arcserve. All rights reserved. 10 Good  Daily backups to disk, or tape  Tape copy stored off site  Virtual Standby, for key systems  Quarterly DR testing Better  Full backup, with multiple daily incremental backups to disk, or tape  Replication to DR site, with Remote Virtual Standby for key systems Best  Multi-site replication, with global deduplication & backup to disk & tape  Full HA for mission critical systems  Automated DR testing with reporting
  • 11. Data protection and availability made simple Incident Reduce Risk Continuous / High Availability Improve Capability Image-Based Reduce Complexity Cloud Cloud Recovery Time Improve Capability Recovery Time Objective (RTO) Image-Based Backup Restore Traditional Tape- Based Restore Copyright © 2014 Arcserve. All rights reserved. 11 Solution Cost Recovery Point Objective (RPO) Traditional Tape- Based Backup Weeks Days Hours Minutes Seconds Minutes Hours Days Weeks
  • 12. Arcserve product overview arcserve® Unified Data Protection KEY FEATURES  Unified Management Console  Recovery Point Server  Infinite Incremental I2 Backup  Built-In Replication  Scalability  Advanced Scheduling/Retention  Centralized Reporting  VMware & Hyper-V Agentless Backup  Local & Remote Virtual Standby  Full System High Availability  Assured Recovery  Plan-Based Data Protection  Multi-Tenant Storage  Jumpstart / Data Seeding  Tape Archive  Open & Documented API’s arcserve® Backup KEY FEATURES  Centralized Management, Configuration & Deployment  Global Dashboard & Reporting  Storage Resource Management  File Archiving  Deduplication & Encryption  Backup Infrastructure Visualization  SAN Option  NDMP Option  Tape Library Option  Disaster Recovery Option & BMR  Enterprise Module arcserve® High Availability KEY FEATURES  Centralized Management & Reporting  Scenario Group Management  Data rewind / CDP  Automated DR Testing  Amazon cloud Integration  WAN optimized Replication  Encryption  Bare Metal Recovery  Replication Only Option NEW 12
  • 13. Technical Solution Overview Unified Data Protection Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
  • 14. One, simple solution TAPE BACKUP VMWARE BACKUP HYPER-V BACKUP IMAGE-BASED BACKUP PHYSICAL SYSTEM BACKUP Copyright © 2014 Arcserve. All rights reserved. 14 REMOTE OFFICE / BRANCH OFFICE PUBLIC / PRIVATE CLOUD PRIMARY SITE DR SITE / MSP DATACENTER BACKUP TO CLOUD HIGH AVAILABILITY TO CLOUD MULTI-TENANT STORAGE REMOTE VIRTUAL STANDBY JUMPSTART DATA SEEDING GLOBAL DASHBOARD NDMP BACKUP FILE ARCHIVING REPLICATION GLOBAL DEDUPLICATION P2V MIGRATION WORKSTATION PROTECTION REMOTE OFFICE PROTECTION BRM XEN BACKUP VIRTUAL STANDBY HIGH AVAILABILITY CENTRALIZED MANAGEMENT WAN OPTIMIZED REPLICATION AUTOMATED DR TESTING
  • 15. arcserve® Unified Data Protection arcserve® UDP One, simple, unified management console  One, simple, centralized management & reporting console, to manage the full data protection lifecycle  “Getting Started” wizard  Intuitive workflow based protection strategies, plans & tasks  Web-based management console enables web browser-based access from anywhere, including mobile devices  Designed to extend with 3rd party integrations  Detailed reporting & logs Copyright © 2014 Arcserve. All rights reserved. 15
  • 16. arcserve® UDP architecture elements End Point Protection  Agentless, single pass backup for virtual host protection  Hybrid agent for physical system protection with independent local UI and restore or managed centrally 16 Unified Management Console Other Elements  Central management console to manage thousands of nodes  Virtual Standby for non-disruptive disaster recovery  Archive backups/RPS to tape with in-place re-hydration  Decoupled to scale, added as needed Recovery Point Server (RPS)  Global information store  Global deduplication  Source-side data reduction  Built-in replication  AES encrypted backups  “Jumpstart” data seeding Virtual Protection Recovery Point Server (Global Deduplication) Virtual Standby Replication High Availability Physical Protection Unified Architecture Tape Archive Copyright © 2014 Arcserve. All rights reserved.
  • 17. Recovery Point Server PHYSICAL OR VIRTUAL SERVERS WINDOWS SERVERS DEDUPLICATED DATA DEDUPLICATED DATA Copyright © 2014 Arcserve. All rights reserved. 17 arcserve® UDP Recovery Point Server, capacity optimized backup  Recovery Point Server (RPS) improves storage requirements, bandwidth usage & accelerates protection & recovery across sites  Provides global deduplication: Data is deduplicated across nodes, jobs & sites  WAN optimized replication:1-2- many & many 2-1  Jumpstart: Data seeding to speed remote site deployment  Reduces load on production systems, by offloading merge & backup catalog generation to RPS system  In place re-hydration of data for fast granular restore (including restores from tape) PRIMARY SITE REMOTE SITE MSP / PRIVATE CLOUD TAPE BACKUP GLOBAL DEDUPE DEDUPLICATED DATA DEDUPLICATED DATA DEDUPLICATED DATA RECOVERY POINT SERVER RECOVERY POINT SERVER WINDOWS WORKSTATIONS DESTINATION RPS APPLICATION SERVERS CENTRALIZED MANAGEMENT WAN OPTIMIZED REPLICATION Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
  • 18. Plan-based data protection arcserve® UDP Plan-Based Data Protection  A backup plan enables one or more data protection tasks to be run automatically  Example tasks include: - − Host-Based Agentless Backup − Agent-based Windows Backup − Recovery Point Server Replication − Remote Replication − Copy Recovery Point − Virtual Standby − File Copy  Each task includes a set of activities to define the source, destination, schedule, advanced parameters etc.  Workflow engine enables integration with future modules & 3rd Parties Windows Backup Task Copy RP Task Replication Task VM Host Backup Task Replication Task Virtual Standby Task Linux Backup Task Replication Task Replication Task Plan 1 Plan 2 Plan 3 Protection Strategy Copyright © 2014 Arcserve. All rights reserved. 18
  • 19. Traditional Solution Incremental B2 Incremental B1 Full Backup B Incremental A4 Incremental A3 Incremental A2 Incremental A1 Full Backup A Block-level incremental backup NEW arcserve® UDP Block level infinite incremental (I2 Technology)TM  Block-level, infinite incremental design eliminates the need for second full backup  Uses less disk space and network bandwidth  Works in conjunction with deduplication, to improve capacity savings  Ideal for cloud or remote site protection  Significant backup job merge performance improvements, as only the deduplication index file needs to be updated, when duplicate recovery point data exists Source Side Dedupe Free space Sends change block table to RPS Infinite Incremental 4 Infinite Incrementals Full Backup I2 Technology Free space Infinite Incremental 4 Infinite Incremental 3 Infinite Incremental 2 Infinite Incremental 1 Full Backup Copyright © 2014 Arcserve. All rights reserved. 19
  • 20. Built-in replication Copyright © 2014 Arcserve. All rights reserved. 20 arcserve® UDP Built-in replication  Proven block-based RPS to RPS replication, with global deduplication  Data can be replicated to multiple RPS servers  Unidirectional communication via HTTP tunnelling to eliminate configuration issues with NAT & firewalls  Restart failed jobs at last block  Advanced scheduling & differential retention  Replication task verification upon completion  Concurrent job support  Supports compressed, encrypted & deduplicated backups Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
  • 21. Agentless backup for VMware & Hyper-V arcserve® UDP Agentless backup for VMware & Hyper-V host environments  Enables single-pass backup of all VMs without the need to install software agents on each VM  Integrates with VMware vStorage API’s  Only backs up changed blocks  Application consistent (Exchange, SQL etc.) & transaction-log purge  Easily recover individual files & folders from within each VM  Centralized node, group & plan management from UDP Console PRIMARY SITE vSPHERE FARM OR HYPER-V GRANULAR RESTORE DIRECTLY FROM TAPE FULL VM RESTORE & GRANULAR RESTORE PROTECTS VMs, VOLUMES, FILES, DATABASES, APPLICATIONS & RAW DEVICE MAPPINGS (vRDM & pRDM) RECOVERY POINT SERVER TAPE BACKUP DISK, TAPE OR CLOUD GLOBAL DEDUPE CENTRALIZED MANAGEMENT Copyright © 2014 Arcserve. All rights reserved. 21
  • 22. Advanced scheduling & retention arcserve® UDP Advanced scheduling, retention & throttling control  Define backup time, throttling & merge tasks by day of the week  Create detailed retention schedules for daily, weekly & monthly backups  Retention plans unique to each RPS  Disable / pause backup schedule Copyright © 2014 Arcserve. All rights reserved. 22
  • 23. Local & remote virtual standby arcserve® UDP Local & remote virtual standby  Periodic, image-based system, application & data protection for physical servers & VMs  Replicate to remote location (remote office, DR site, MSP & Cloud)  Run recovery point conversion into VHD or VMDK formats at the remote site to a virtual server  Register with Hypervisor  Server heartbeat monitoring  Automated or manual failover to remote resources Start a conversation about this webcast: #ArcserveWebcast #AskArcserve Copyright © 2014 Arcserve. All rights reserved. 23
  • 24. Local & remote virtual standby arcserve® UDP Local & remote virtual standby  Periodic, image-based system, application & data protection for physical servers & VMs  Replicate to remote location (remote office, DR site, MSP & Cloud)  Run recovery point conversion into VHD or VMDK formats at the remote site to a virtual server  Register with Hypervisor  Server heartbeat monitoring  Automated or manual failover to remote resources VIRTUAL STANDBY PROXY Overview Solutions Products Licensing Support Copyright © 2014 Arcserve. All rights reserved. 24 NEW PHYSICAL OR VIRTUAL REPLICA SERVERS PHYSICAL OR VIRTUAL SERVERS RECOVERY POINT SERVER BMR RECOVERY POINT SERVER LOCAL & REMOTE USERS PRIMARY SITE WAN OPTIMIZED REPLICATION GLOBAL DEDUPE REMOTE SITE CENTRALIZED MANAGEMENT
  • 25. Full System High Availability arcserve® UDP  Integrated with arcserve UDP console  Protects Windows and Linux full systems (OS, Apps, Data)  Continuous Full System replication enables near-instant recovery of entire system including business applications, files & data  Automated DR testing and/or push-button fail-over, fail-back  WAN optimized replication & jumpstart data seeding, for remote sites  Supports DAS, SAN, NAS & cloud storage PRIMARY SITE REMOTE SITE Overview Solutions Products Licensing Support Copyright © 2014 Arcserve. All rights reserved. 25 NEW STANDBY REPLICA AUTOMATED, APPLICATION-AWARE FAILOVER NETWORK REDIRECTION & FAILBACK VIRTUAL REPLICA PROXY and FAILOVER SERVERS LOCAL & REMOTE USERS USER TRANSPARENT FAILOVER & BMR FAILBACK WITH NO SCHEDULED DOWNTIME WINDOWS, LINUX & UNIX ON PHYSICAL OR VIRTUAL SERVERS FILES DATABASES APPLICATIONS SERVER HEARTBEAT MONIITORING WAN OPTIMIZED REPLICATION CENTRALIZED MANAGEMENT
  • 26. Multi-tenant storage SOURCE RPS Copyright © 2014 Arcserve. All rights reserved. 26 arcserve® UDP Capacity optimized, secure, multi-tenant storage  Global deduplication & compression, across all tenants can reduce total storage costs dramatically  256-bit AES encryption provides information security  Ideal solution when all tenants are protected & managed by a managed service provider  Simple folder structure access by customer RPS  Ideal for environments with limited bandwidth or charge-by-the- usage connections COMPANY A / DEPT. A REMOTE SITE / HOSTING PROVIDER / MSP DESTINATION RPS TAPE BACKUP COMPANY B / DEPT. B WAN OPTIMIZED REPLICATION SOURCE RPS COMPANY C / DEPT. C PHYSICAL OR VIRTUAL SERVERS GLOBAL DEDUPE CENTRALIZED MANAGEMENT SOURCE RPS Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
  • 27. Tape archive arcserve® UDP Tape archive  Migrate RPS recovery points to tape, for archival and/or compliance purposes  UDP Premium & Premium Plus editions include the full arcserve® Backup functionality: -  File-based backup to disk, tape & cloud (Amazon, Azure, Cloudian, Eucalyptus, Fujitsu etc.) SRM, file archiving & infrastructure visualization  Exchange, SQL, SharePoint, File Server, IIS, Oracle, Informix, SAP, Sybase, Lotus, vSphere, Hyper-V, Xen, Linux, UNIX, Mac, NAS NDMP etc.  Application-aware backup & granular recovery  Centralized mgmt., reporting, alerting & global dashboard Copyright © 2014 Arcserve. All rights reserved. 27
  • 28. Open & documented API’s arcserve® UDP Open & documented API’s  Web-Services API  Exposed database log schema  Straightforward third-party integration capabilities  Extends arcserve UDP capabilities  Enables integration with in-house applications, frameworks or platforms  Ideal for Remote Monitoring and Management (RMM) integrations Copyright © 2014 Arcserve. All rights reserved. 28
  • 29. arcserve® UDP Central reporting  Unified reporting for arcserve UDP & arcserve Backup: - - Managed capacity reporting - Detailed status reports across physical & virtual nodes - Backup size trend reporting - Virtual Standby reporting - Host-based Backup reporting - CPU & Memory reporting - Alert reporting  Detailed logs  Schedule the creation & email distribution of reports in multiple formats (PDF, CSV, HTML) Overview Solutions Products Licensing Support Central Reporting Copyright © 2014 Arcserve. All rights reserved. 29 NEW
  • 30. aSrimcspeler vaend® UFlDexPib:l eS Limicepnlesi n&g flexible licensing options Per-socket prices offered for both virtual & physical Copyright © 2014 Arcserve. All rights reserved. 30 Before  Thousands of SKUs  Dozens of options  Legacy pricing  Complex choices After  5 primary SKUs  Simplified options  Competitive  Channel-friendly Versions Includes Licensing Options Per TB Per Socket Per Workstation Standard  UDP File Server Protection  Basic Tape   N/A Advanced  All UDP Components  Basic Tape   N/A Premium  All UDP Components  Premium Tape (ASBU)  File-level Replication   N/A Premium Plus  All UDP Components  Premium Tape (ASBU)  Premium HA (RHA)   N/A Workstation  UDP Windows Workstation Protection  Basic Tape N/A N/A  servers. Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
  • 31. What’s new in UDP Update 2 (Due November 2014) 31 Enhanced Microsoft-Based Application Support & GRT  Exchange 2013, 2010 & 2007: Agentless HBBU GRT  SQL 2014 AAG: Backup & restore of cluster nodes  Oracle for Windows: DB, tablespace, files, logs etc.  Active Directory: AD objects & authoritative BMR  Pervasive PSQL v11: Backup & DB-level restore  MSCS Clusters: Cluster-Aware backup & restore Enhanced Virtual Infrastructure Support  Hyper-V CSV Support: For Hyper-V Server 2012 & R2  VMware vSphere 5.5 U2 Support  VMware Virtual SAN Support  VMware Backup Transport Mode Switching Per Plan  VM Discovery and Import: Add VMware & Hyper-V VMs quickly and easily, while creating a protection plan Improved Recovery Point Server Management  Data migration wizard: For D2D r16.5 Recovery Points  Memory to SSD mode switching: For RPS data stores  Delete Node Data: From RPS data Stores Additional Enhancements  Exclude days of the week, from daily backup schedule. Cancel Agent deployment. RPS to tape performance improvements. BMR to smaller disks. Documented Console APIs. Counting Managed Capacity on the license manager. Improved Copy Recovery Points task after Host-Based Agentless backup, compatible with VHD format…and more! New Free Edition of UDP Workstation!  Free, fully functional Workstation edition product for local disk or remote share as backup target. Recovery Point Server (RPS) support with deduplication included as a 30 day trial. All other features continue after 30 days  Simple, license key based upgrade path to the full UDP Workstation edition product  Please note: Limited support options. Recovery Point Server included as a 30 day trial. All other features continue after 30 days. Free use is limited to use on Windows client OS. Overview Solutions Products Licensing Support Copyright © 2014 Arcserve (USA), LLC and its affiliates and subsidiaries. All rights reserved.
  • 32. Technical Solution Overview arcserve Backup Start a conversation about this webcast: #ArcserveWebcast #AskArcserve Copyright © 2014 Arcserve. All rights reserved.
  • 33. Product overview arcserve® Backup Enterprise-class protection for small & mid-size+ businesses  File-based backup to disk, tape & cloud (Amazon, Azure, Cloudian, Eucalyptus, Fujitsu et al)  Built-in deduplication, SRM, file archiving & infrastructure visualization  Scales from small to large, distributed environments  Protects Exchange, SQL, SharePoint, File Server, IIS, Oracle, Informix, SAP, Sybase, Lotus, vSphere, Hyper-V, Xen, Linux, UNIX, Mac, NAS NDMP etc.  Application-aware backup & granular recovery  Centralized mgmt., reporting, alerting & global dashboard Overview Solutions Products Licensing Support Copyright © 2014 Arcserve. All rights reserved. 33
  • 34. arcserve® Backup Centralized backup agent deployment, configuration & administration  Dramatically simplifies agent deployment for Windows, Exchange, SharePoint, SQL, Oracle etc.  Agentless backup & additional transport modes for VMware  Virtual machine deployment  Automatic upgrades  Customizable Overview Solutions Products Licensing Support Product overview Copyright © 2014 Arcserve. All rights reserved. 34
  • 35. Product overview arcserve® Backup Global dashboard with centralized reporting & alerting  Provides global health status & alerting via Exchange, Notes, SNMP, SCOM, SMTP, pager, broadcast etc.  Drill down views of the backup domain, backup sites, backup servers, nodes, jobs etc.  Reporting examples - Job backup status & job failed report - Fastest/slowest backup report - Deduplication benefits report - Disaster Recovery status report - Backup server load - Total protection size report Overview Solutions Products Licensing Support Start a conversation about this webcast: #ArcserveWebcast #AskArcserve Copyright © 2014 Arcserve. All rights reserved. 35
  • 36. arcserve® Backup Storage resource management reporting  Reports backup node utilization for CPU, RAM, Network, OS, file system free space, LUN’s & disk performance, fragmentation etc.  Volume & database growth trend reporting - Predict future disk space requirements for applications - Predict, plan & budget storage capacity requirements Overview Solutions Products Licensing Support Product overview Copyright © 2014 Arcserve. All rights reserved. 36
  • 37. arcserve® Backup File archiving to deduplication device, tape & cloud storage  Archive Manager enables you to set archive policies for Windows, Linux, UNIX & MAC file system data  Archive files based upon size, age, filename, last accessed, created, last modified etc.  Also include/exclude file pattern, directory pattern & host name pattern  Flexible scheduling options, with file archive verification option  Extensive reporting including node archive status, job status & total archive size Overview Solutions Products Licensing Support Product overview Copyright © 2014 Arcserve. All rights reserved. 37
  • 38. arcserve® Backup Deduplication & encryption  Block level, variable length deduplication provides up to 95% reduction in backup data - Fit more backups onto the same physical media - Retain backups longer - Speed up recovery  Global deduplication finds redundancies between backup sessions on different servers  Deduplication efficiency reporting via Global Dashboard  Provides encryption password management, to remove the need to remember encryption passwords Overview Solutions Products Licensing Support Product overview Start a conversation about this webcast: #ArcserveWebcast #AskArcserve Copyright © 2014 Arcserve. All rights reserved. 38
  • 39. arcserve® Backup Backup infrastructure virtualization  Provides high level network diagram view of all backup infrastructure components, including backup servers, storage, tape libraries & how they’re related  Drill down views into node backup job status reports, DR status reports, encryption reports, recovery points reports etc.  Links into Global Dashboard, for more detailed reporting Overview Solutions Products Licensing Support Product overview Copyright © 2014 Arcserve. All rights reserved. 39
  • 40. arcserve® Backup SAN option  Enables backup servers to share one or more tape libraries, within the Storage Area Network (SAN)  Backup server sends data to the tape libraries over the SAN instead of the LAN, which increases backup & restore throughput  The primary SAN server is responsible for: - - Initializing, governing and maintaining shared devices, on the SAN - Coordinating the use of shared library resources among the servers in the SAN, preventing conflict if two servers try to allocate a device or media at the same time Overview Solutions Products Licensing Support Product overview Copyright © 2014 Arcserve. All rights reserved. 40
  • 41. arcserve® Backup NDMP NAS option  Supports NAS filer to server, filer direct to tape & 3-way backup  Supports backup & restore of NAS filers using changers or tape libraries attached locally, or to remote NAS filers  Multi-streaming support lets one agent handle different requests & perform multiple jobs at once  Tapecopy enables NAS sessions to be copied from one tape to another  Dynamic Device Sharing enables Tape Libraries to be shared  Supports NAS filers from NetApp, EMC, IBM, BlueArc, Procom, OnStor, StoreVault etc. Overview Solutions Products Licensing Support Product overview Start a conversation about this webcast: #ArcserveWebcast #AskArcserve Copyright © 2014 Arcserve. All rights reserved. 41
  • 42. arcserve® Backup Disaster recovery option & BMR  Collects & stores machine-specific information before a disaster strikes  Automatically generates & saves emergency data for each protected machine locally on the backup server, on backup media, &, optionally, on a remote computer, when you submit a full backup job  In the event of a disaster, the option can recover its protected computers to their most recent backup state Overview Solutions Products Licensing Support Product overview Copyright © 2014 Arcserve. All rights reserved. 42
  • 43. Technical Solution Overview Replication and High Availability Start a conversation about this webcast: #ArcserveWebcast #AskArcserve
  • 44. arcserve® High Availability Continuous protection & availability for business-critical applications  Continuous availability for applications, files & data  Protects Exchange, SharePoint, SQL, IIS, Windows File Server, Oracle, Blackberry, vSphere, Hyper-V, Xen, Linux, UNIX etc.  WAN optimized replication & offline synchronization for remote sites  Automated and/or push-button fail-over & fail-back  Supports DAS, SAN, NAS storage  Centralized mgmt., reporting, alerting & global dashboard Overview Solutions Products Licensing Support Product overview Copyright © 2014 Arcserve. All rights reserved. 44
  • 45. arcserve® High Availability Centralized management & reporting  Manage replication, recovery testing, data rewind & reporting across all production & replica servers & data, from a central web-based console  Summary & detailed level reporting  Difference report shows the differences between the Master & the Replica, at a certain point in time  Assessment Mode report shows statistics about the maximum, minimum & average size of the data, compression etc. Overview Solutions Products Licensing Support Product overview Copyright © 2014 Arcserve. All rights reserved. 45
  • 46. arcserve® High Availability Scenario group management  Protects multi-tier business applications such as Microsoft Exchange, SharePoint, Dynamics CRM, websites, document management systems & custom applications  Enables the entire business application to failover locally, or across the WAN to a remote DR site  User configurable dependency mappings & application failover triggers, help reduce application downtime  Alias Failover support, simplifies hostname dependent application failover/failback Overview Solutions Products Licensing Support Product overview Copyright © 2014 Arcserve. All rights reserved. 46
  • 47. arcserve® High Availability Data rewind for Continuous Data Protection (CDP)  Protects business-critical applications & data, between snapshots and/or backups  Enables applications to be rolled back in time, to before a major event such as a system crash, data corruption, virus attack, miss-configuration, rolling disaster etc. Overview Solutions Products Licensing Support Product overview Start a conversation about this webcast: #ArcserveWebcast #AskArcserve Copyright © 2014 Arcserve. All rights reserved. 47
  • 48. arcserve® High Availability Automated disaster recovery testing  Enables a full, non-disruptive disaster recovery testing of protected systems, applications & data, on a separate, replica server  Recovery testing can be fully automated, or performed on a scheduled basis, as needed  Upon completion, appropriate personnel can be alerted with the status of the DR test  Additional actions can be triggered upon success, such as take a VSS snapshot or create a backup Overview Solutions Products Licensing Support Product overview Copyright © 2014 Arcserve. All rights reserved. 48
  • 49. arcserve® High Availability Amazon cloud integration  Enables continuous replication, host monitoring & failover to an offline replica server instance in the Amazon EC2 cloud  Eliminates the need to purchase & maintain replica server H/W, applications & OS licenses at primary site  Eliminates the need for a costly, dedicated DR Datacenter & the associated hardware, software, real estate, power, cooling & management overhead  Cloud View panel simplifies the management of replication / high availability to the cloud Overview Solutions Products Licensing Support Product overview Copyright © 2014 Arcserve. All rights reserved. 49
  • 50. arcserve® High Availability WAN optimized replication & offline synchronization  Multi-stream replication & compression improves performance across high latency WAN connections  File, block, offline, scheduled, periodic replication & bandwidth throttling options, overcome bandwidth constraints & reduce networking costs  NAT support, for when host servers are behind a NAT device, or a firewall  Assessment Mode helps estimate LAN & WAN bandwidth needs, without disrupting the production environment Overview Solutions Products Licensing Support Product overview Start a conversation about this webcast: #ArcserveWebcast #AskArcserve Copyright © 2014 Arcserve. All rights reserved. 50
  • 51. arcserve® High Availability Encryption  Encryption enables secure data transfers between local systems & remote locations, without the need for a VPN or IPSEC tunnel  Works with any scenario type  Encrypts data during transfer  Multiple encryption options - None, AES-128, AES-256 & user configurable Overview Solutions Products Licensing Support Product overview Copyright © 2014 Arcserve. All rights reserved. 51
  • 52. Full System HA to: arcserve® High Availability  Full System Level Protection  Windows Server Environments  Physical and Virtual Machines  Granular Volume Selection  Continuous replication to OFFLINE VMs  Schedule Periodic Server Recovery Points  Choice of Virtualization Target  VM auto creation/ provisioning  VM remains offline until needed  Assured Recovery testing (except cloud)  Auto Start and Validation of Replica VM  Real-time Alternative to VM Converter Tools  FSHA to Amazon EC2 Cloud with Bare Metal Recovery  Re-Sync to original or replacement server without scheduled downtime • VMware ESX • vSphere Citrix • XenServer • Microsoft Hyper-V • Amazon EC2 Overview Solutions Products Licensing Support Copyright © 2014 Arcserve. All rights reserved.
  • 53. customer service & support Start a conversation about this webcast: #ArcserveWebcast #AskArcserve Copyright © 2014 Arcserve. All rights reserved.
  • 54. customer service and support Technical Support Delivering world-class customer service & support, with 24x7 global access  Online knowledge base  Support live chat  Self-service support tickets  Product documentation  Certified device lists  Software compatibility  Online training  Global user community & forums  Downloads, beta’s, patches  arcserve Tech Insider support newsletter  Visit www.arcserve.com/support Overview Solutions Products Licensing Support Copyright © 2014 Arcserve. All rights reserved. 54
  • 55. Questions Copyright © 2014 Arcserve. All rights reserved.
  • 56. Technical Solution Overview Unified Data Protection Arcserve.com
  • 57. Legal Copyright © 2014 Arcserve. All rights reserved. Microsoft, Windows, Windows Azure, Windows Server, Hyper- V, Active Directory, SQL Server, and SharePoint are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. IBM, Lotus, Domino, AIX and Informix are trademarks of International Business Machines Corp. in the United States, other countries, or both. All other trademarks, trade names, service marks and logos referenced herein belong to their respective companies. THIS PRESENTATION IS FOR YOUR INFORMATIONAL PURPOSES ONLY. Arcserve assumes no responsibility for the accuracy or completeness of the information. TO THE EXTENT PERMITTED BY APPLICABLE LAW, Arcserve TECHNOLOGIES PROVIDES THIS DOCUMENT “AS IS” WITHOUT WARRANTY OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. In no event will Arcserve be liable for any loss or damage, direct or indirect, in connection with this presentation, including, without limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if Arcserve is expressly advised of the possibility of such damages. Copyright © 2014 Arcserve. All rights reserved. 57

Hinweis der Redaktion

  1. Marlin Equity Partners is a global investment firm with over $3 billion of capital under management Creates long-term value through leveraging a deep base of in-house operational resources with domain expertise: MARLIN INVESTS IN COMPANIES WITH GROWTH AND PROFIT POTENTIAL
  2. As you can see, we have a large world-wide staff that is dedicated to this business unit. This is a truly unique time for Arcserve. As you may know, it’s had a long history in the world of backup. Over the past few years, we have been making some dramatic shifts in our strategy with arcserve and the components that fit within its portfolio. Our team is comprised of talent that comes with many years of experience in data and storage management. We pride ourselves in being the only vendor that provides a comprehensive solution that addresses all the various needs in data management and protection; as well as having an architecture that allows organizations and service providers to integrate and interoperate with our solutions.
  3. Don’t need to go through each point here… these hyperlinks don’t connect to the slides, either. Just a preview of features by product set.
  4. Script: The enhanced User Interface is an efficient and intuitive web based management and reporting console. The new User Interface is built upon the concept of Data Protection Plans which are the building blocks for the overall data protection strategy. The user will build the plan by creating tasks to perform specific functions. The collections of tasks comprise the plan and a collection of plans comprise the overall data protection strategy Enhanced reporting ensures the customer has a firm grasp of what is happening in the protected environment. Alerting, data trending, resource utilization, node status reports and data distribution are examples of some of the reports to be found in UDP The Getting Started wizard walks the user through the data protection process and is intended for first time users, although even experienced users will find it’s functionality useful.
  5. Arcserve Unified Data Protection offers Source side deduplication as well as Global Deduplication. Source Side deduplication ensures minimal data is sent across the wire during backup jobs by comparing data at the source to data that has been sent in previous backup jobs and is already resident on the destination datastore. Data that is already resident will not be resent, thereby reducing the amount of bandwidth used by the backup job. Global Deduplication enables our customers to more effectively use their disk space by reducing the amount of data the RPS datastore is required to retain. Secure replication from RPS to RPS, including the ability to do many-to-one replication, allows Recovery Points to be safely sent to disaster recovery sites or MSP locations. Organizations can also consolidate data from remote locations such as branch offices to centralized areas. sites are deduplicated on the RPS datastore, thereby reducing the amount of disk space required to hold the backups. The improved merge process reduces the load on the production machine by offloading the backup processes onto the RPS server.
  6. Data Protection Plans are a new and exciting method of creating backup jobs in Unified Data Protection. Plans are built with the entire lifecycle of the data protection in mind, providing the ability to create tasks to achieve the level of RPO/RTO required. These tasks can create simple backup jobs to disk, or more complex backup jobs from disk to disk to tape as required. As shown in the diagram, a building block approach is used, whereby similar or identical steps, or tasks, can be replicated or reused from plan to plan. In the left hand example, the first task is “windows backups” and this can include any number of windows based machines. The next task will a file copy task which will copy specific files from the Windows backups for additional protection. The final step is to replicate the protected set, or “Recovery Point” to another server for final protection. The combination of these tasks creates a Protection Plan. Multiple protection plans constitutes the Protection Strategy.
  7. Script: Arcserve arcserve UDP provides the ability to perform agentless backups for VMware and Hyper-V environments. UDP automatically discovers virtual machines on the target hypervisors. Without the need of installing an agent in the guest machines, UDP provides for a single pass backup of the Host machine while offering granular file recovery from the guest machines.
  8. Script: Local and Remote Virtual Standby enables customers to have a ready image of their backups pre-registered with the hypervisor and ready to start in the event of primary server disruption. As the names imply, the virtual standby image can be either local, residing in the same site as the primary machine or it can be replicated to a remote Disaster Recovery site. Heartbeat monitoring between the standby machine and the Production machine can be configured and, in the absence of the heartbeat signal, can either trigger an automatic failover or alert the system administrator that a critical situation exists and may require a manual failover.
  9. Script Tape Backup has long been a staple of the Arcserve arcserve offerings and our customer base has spoken loud and clear that this remains a necessity. With that in mind, we have integrated Unified Data Protection with Arcserve arcserve Backup to enable customer to safely protect their backups via tape. This functionality provides the ability to copy Recovery Point Server image backups to tape for archival or compliance reasons.
  10. To accommodate our partners who wish to manage protected environments via their own web portal or other creations, we have made the API set as well as the database schemas available. This will enable straightforward and standardized 3rd party integration efforts with in-house applications, frameworks or platforms to extend the Unified Data Protection capabilities. This will be ideal for Remote Monitoring and Management integration efforts.
  11. Script: The licensing for Arcserve arcserve UDP is both simple and flexible. We have taken great strides towards making our licensing far less confusing in the past while enabling our customers the flexibility they’ve become accustomed to, allowing them unlimited use of all options and agents via our Managed Capacity offerings or allowing them to build their protection strategy to suit their environment more granularly. Arcserve arcserve UDP is offered with the five different licensing methods shown above, ranging from “Standard” which provides UDP file protection coupled with basic Tape integration to “Premium Plus” which includes all of the UDP, ASBU and RHA functionalities. Alongside the primary server-based offerings, we are also offering Workstation licensing sold per workstation.