Anxiety Tech - Cultivating Compassionate Tech Communities - April Wensel
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If you contribute to open source, attend meetups, or just exist in the tech industry, you are likely a member of multiple tech communities. Our communities can be an incredible source of strength and comfort. They can support our personal and professional growth while satisfying a universal human need for belonging. However, in tech, many of our communities have become exclusionary clubs with unnecessary and unfair barriers to participation. These hostile, ego-driven communities create ingroups and outgroups, causing shame and stress in members and non-members alike. Compassion is the key to creating more inclusive and supportive communities. Compassionate developer communities welcome newcomers, support the well-being of existing members, and contribute to positive change in society overall. As a tech community member, you’ll leave this talk equipped with practical tools for transforming your various communities in order to produce happier developers and ultimately, a more socially conscious tech industry. — April Wensel is the founder of Compassionate Coding. compassionatecoding.com Presented at Anxiety Tech, San Francisco, July 27, 2018 http://www.anxietytech.com/
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Anxiety Tech - Cultivating Compassionate Tech Communities - April Wensel
- 2. @APRILWENSEL
- 4. “[TECH WORKERS] ARE NOT THE HAPPIEST BUNCH. THEY’RE ALL OVERWORKED AND UNDER PRESSURE.” –Christina Grant, Ph.D., Vegan Gourmet Dinner Meetup, Palo Alto, August 29, 2016 @APRILWENSEL
- 6. @APRILWENSEL https://medium.com/compassionate-coding/only-you-can-prevent-tech- burnout-be3f0504c627
- 9. “WORKPLACE CULTURE DRIVES TURNOVER, SIGNIFICANTLY AFFECTING THE RETENTION OF UNDERREPRESENTED GROUPS, AND COSTING THE INDUSTRY MORE THAN $16 BILLION EACH YEAR.” @APRILWENSELhttps://www.kaporcenter.org/tech-leavers/
- 17. • COMPANIES • TEAMS • OPEN SOURCE PROJECTS • MEETUPS • CONFERENCES • REDDIT (/SUBREDDITS) • COLLEGE CLASSES • @APRILWENSEL • STACK OVERFLOW • HACKER NEWS • FACEBOOK GROUPS • TWITTER • SLACK GROUPS • MAILING LISTS • CODING SCHOOLS … “TECH” COMMUNITY
- 18. ‣ EGO ‣ ELITISM ‣ COMPETITION (HACKERRANK) ‣ BEING “SMART” ‣ BEING A “ROCKSTAR” @APRILWENSEL
- 20. “I’VE REALLY BEEN STRUGGLING…THIS WEEK. I’VE BEEN IN TEARS FOR MOST OF IT, AND NOW I JUST GOT A SNARKY RESPONSE ON STACKOVERFLOW TELLING ME HOW EASY THE SOLUTION IS AND THAT I NEED TO LEARN HOW TO DEBUG MY OWN CODE. I’M READY TO THROW THE TOWEL IN.” Post in a Facebook group for women in tech @APRILWENSEL
- 21. @APRILWENSEL
- 22. “…DEMANDING ENRON EMPLOYEES PROVE THAT THEY WERE SMARTER THAN EVERYONE ELSE INADVERTENTLY CONTRIBUTED TO A NARCISSISTIC CULTURE…EMPLOYEES …WERE BOTH INCREDIBLY SMUG AND DRIVEN BY DEEP INSECURITY TO KEEP SHOWING OFF. IT WAS A CULTURE THAT ENCOURAGED SHORT-TERM PERFORMANCE BUT DISCOURAGED LONG-TERM LEARNING AND GROWTH.” Angela Duckworth Grit @APRILWENSEL
- 23. “CONTEMPT CULTURE” https://blog.aurynn.com/2015/12/16-contempt-culture @APRILWENSEL —AURYNN SHAW
- 25. “…IN A THREATENING ENVIRONMENT, THE HUMAN BRAIN BECOMES PERMANENTLY ORGANIZED FOR AGGRESSION.” Karen Armstrong Twelve Steps to a Compassionate Life @APRILWENSEL
- 26. @APRILWENSEL
- 27. HOW DO WE IMPROVE OUR TECH COMMUNITIES? @APRILWENSEL
- 29. IS NOT BEING FAKE NICE @APRILWENSEL COMPASSION
- 30. IS NOT BEING “POLITE” @APRILWENSEL COMPASSION
- 32. COMPASSION: “THE FEELING THAT ARISES WHEN YOU ARE CONFRONTED WITH ANOTHER’S SUFFERING AND FEEL MOTIVATED TO RELIEVE THAT SUFFERING” https://greatergood.berkeley.edu/topic/compassion/definition @APRILWENSEL
- 33. @APRILWENSEL VEGANISM IS ABOUT HAVING COMPASSION FOR ALL LIVING BEINGS 1630 POWELL STREET
- 35. COMPASSIONATE CODING: A NEW APPROACH TO SOFTWARE DEVELOPMENT THAT SEEKS TO MINIMIZE SUFFERING FOR EVERYONE INVOLVED @APRILWENSEL
- 37. "PEOPLE IN POSITIVE WORK ENVIRONMENTS OUTPERFORM THOSE WHO WORK IN NEGATIVE CLIMATES BY 10-30%. IN A POSITIVE WORK ENVIRONMENT, PEOPLE ARE MORE CONFIDENT ABOUT THEIR WORK. THEY ENJOY WORKING WITH ONE ANOTHER." Shawn Murphy The Optimistic Workplace @APRILWENSEL
- 38. WHAT IS A COMPASSIONATE TECH COMMUNITY? @APRILWENSEL
- 39. “IN A COMPASSIONATE COMMUNITY, THE NEEDS OF ALL THE [MEMBERS] OF THAT COMMUNITY ARE RECOGNIZED AND MET, THE WELL-BEING OF THE ENTIRE COMMUNITY IS A PRIORITY, AND ALL PEOPLE AND LIVING THINGS ARE TREATED WITH RESPECT.” https://charterforcompassion.org/communities @APRILWENSEL
- 40. A COMPASSIONATE TECH COMMUNITY ‣ HELPS US LEARN AND GROW ‣ OFFERS SUPPORT AND ENCOURAGEMENT ‣ PROVIDES A SENSE OF BELONGING @APRILWENSEL
- 41. ‣ EGO ‣ ELITISM ‣ COMPETITION ‣ BEING “SMART” ‣ BEING A “ROCKSTAR” @APRILWENSEL
- 42. ‣ EGO HUMILITY ‣ ELITISM INCLUSION ‣ COMPETITION COOPERATION ‣ BEING “SMART” BEING KIND ‣ BEING A “ROCKSTAR” BEING A MENTOR @APRILWENSEL
- 43. YOU ARE PART OF MANY COMMUNITIES @APRILWENSEL
- 44. YOU CAN MAKE A DIFFERENCE @APRILWENSEL
- 45. 3 STEPS TO CULTIVATING A COMPASSIONATE COMMUNITY @APRILWENSEL
- 47. "I BELIEVE IT IS IN EVERYONE'S INTEREST THAT PEOPLE CHANGE, NOT IN ORDER TO AVOID PUNISHMENT, BUT BECAUSE THEY SEE THE CHANGE AS BENEFITING THEMSELVES." Marshall Rosenberg Nonviolent Communication @APRILWENSEL
- 48. ‣ JOY ‣ RESILIENCE ‣ PEACE OF MIND ‣ JOB SATISFACTION ‣ LOWER CHANCE OF BURNOUT @APRILWENSELhttps://greatergood.berkeley.edu/topic/compassion/definition#why-practice BENEFITS OF COMPASSION
- 50. @APRILWENSEL
- 51. REMEMBER THAT YOU’RE DEALING WITH HUMAN BEINGS, NOT MACHINES @APRILWENSEL
- 52. ‣ WHAT IS VALUED IN THIS COMMUNITY? ‣ WHAT BEHAVIORS ARE REWARDED? ‣ WHO IS IN THIS COMMUNITY? ‣ ARE THERE GROUPS OF PEOPLE MISSING FROM THIS COMMUNITY? ‣ HOW ARE NEWCOMERS TREATED? ‣ HOW IS POWER DISTRIBUTED IN THIS COMMUNITY? @APRILWENSEL
- 58. EXAMPLE: ANSWERING QUESTIONS KINDLY ON STACK OVERFLOW @APRILWENSEL
- 59. AVOID “YOU’RE DOING IT WRONG.” “WHY DON’T YOU JUST…” “THAT’S A TERRIBLE IDEA…” RTFM @APRILWENSEL
- 64. REACH OUT TO SOMEONE WHO’S STRUGGLING @APRILWENSEL
- 66. EXAMPLE: SHARE YOUR CONCERNS WHEN YOU SEE HOSTILE BEHAVIOR @APRILWENSEL
- 72. "...SOMETIMES YOU WILL REMEMBER THAT...YOU HAVE BEHAVED UNKINDLY AND INCONSIDERATELY. AT THIS POINT...HAVE COMPASSION FOR YOURSELF, SMILE WRYLY AT YOUR OMISSION, AND RESOLVE TO DO BETTER TOMORROW." Karen Armstrong Twelve Steps to a Compassionate Life @APRILWENSEL
- 74. ARE YOU SURE YOU STILL WANT TO BE PART OF THIS COMMUNITY? @APRILWENSEL
- 75. 1. OBSERVE 2. ACT 3. REFLECT @APRILWENSEL
- 76. @APRILWENSEL
- 80. @APRILWENSEL http://www.encinitastemple.org/wp-content/uploads/2015/08/meditation-gardens-ocean-view.jpg “WHEN PEOPLE SPEAK OF ‘POLITICAL,’ ‘SOCIAL,’ OR ‘INTERNATIONAL’ PROBLEMS, THEY OFTEN DO NOT REALIZE THAT THESE CONDITIONS ARE NOTHING MORE THAN THE ACCUMULATED THOUGHTS AND ACTIONS OF MILLIONS OF INDIVIDUALS. AND THE ONLY WAY TO CHANGE WORLD CONDITIONS IS TO CHANGE OURSELVES.” —MEDITATION GARDENS BOOKLET
- 81. @APRILWENSEL http://www.encinitastemple.org/wp-content/uploads/2015/08/meditation-gardens-ocean-view.jpg A COMMUNITY IS NOTHING MORE THAN THE ACCUMULATED THOUGHTS AND ACTIONS OF INDIVIDUALS. AND THE ONLY WAY TO CHANGE OUR COMMUNITIES IS TO CHANGE OURSELVES. —INSPIRED BY MEDITATION GARDENS BOOKLET
- 82. @APRILWENSEL
- 83. BURNOUT PREVENTION COURSE COMING SOON! NEWSLETTER COMPASSIONATECODING.COM @COMPASSIONCODE @APRILWENSEL APRIL@COMPASSIONATECODING.COM THANK YOU!