1. APPYHOTEL.com
Understanding
Guest Surveys

2. (1)
In the “Guests” drop-down menu,
click on “Guest Surveys.”

3. (2)
The ‘Mood’ metric is an average of all the responses a single
guest gave to your survey.

4. (3)
View the number of completed guest surveys over a
chosen period of time.

5. (4)
Average score per question:
This table shows a comparison between the current time
period & the preceding one; breaking down the ratings for
each question.

6. (5)
Click “Read” to view each individual guest
survey in more detail.

7. (6)
Guests are prompted, but not required, to fill in their details;
making it quicker and easier for guests to complete your
surveys.

8. (7)
You also receive an email notification every time a guest
completes a survey in your hotel app.

9. Congrats!
You can now fully access
and understand guest
surveys from your app and
website.
Need more help?
1) Visit our blog
2) Visit our support forum
3) email: help@appyhotel.com