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Knowledge Structures
                  A Brief Primer on What We Know about What You Know.



                               L. Jo Elliott, Ph.D.
                              Assistant Professor
                           University of South Florida


Copyright 2013, Creative Commons Attribution Non Commercial   1
Without Knowledge…
   • Decision Making is based on Knowledge
       – What is known about the topic
       – What is projected about the topic
       – How the topic is framed
       – And many, many more bits of knowledge….
       – Goes into each and every decision every day
       – We acquire knowledge about everything all the
         time


Copyright 2013, Creative Commons Attribution Non Commercial   2
Outline

  • Inception of knowledge inquiry

  • Theories contributed to framing the “knowledge”

  • Knowledge retrieval/aka Memory

  • Categorization, learning, implicit and explicit memory

  •   Capturing Knowledge.

  • What works and doesn’t work and why.

Copyright 2013, Creative Commons Attribution Non Commercial   3
Knowledge Structures
   • Comparative Psychology
       – Human Language does more than communicate
            • Animals mimic (Bever, 2004).
            • Humans use language to do many additional things- status,
              social bonds, reason, decide,
   • Developmental Psychology suggests…
       – As language ability changes so does knowledge
            • After 2 y. o. memories can be recalled instead of just
              recognized. Process of knowledge manipulation begins.
       – Memory processes are intimately connected to
         language development, growth and loss.

Copyright 2013, Creative Commons Attribution Non Commercial   4
Psycholinguistics?
   •   Study of how language interacts, is organized, etc.
   •   Beginnings of Knowledge studies (Rumelhardt…).
   •   Why? Language = Knowledge
   •   Human Language is
       – Iterative (it refers)
       – Generative (each construction is novel)
       – Not based entirely on stimulus response (I hate you
         mommy).
       – Thank you Noam Chomsky!
Copyright 2013, Creative Commons Attribution Non Commercial   5
Language |Knowledge
   • Cannot have one without the other
   • Language structures model knowledge
     structures.
   • Many theories…
       – Categorical theories
       – Parallel process theories
       – Hierarchical process theories
       – Combinations of these
       – Other theories… etc… etc…

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Language is Categorical
   • Memory may also be categorical
       – Exemplar Model
            • -Preconceived notion of the ‘perfect’ category member
       – Prototype Model
            • -hypothetical and most typical features21
       – Evidence in Dementia- Semantic loss of a category
            • Unable to name ‘fruit trees’, then ‘fruit’, then ‘fruit and
              vegetables’ increasing loss by category.



Copyright 2013, Creative Commons Attribution Non Commercial   7
Categorical Viewpoint
   • Knowledge is also categorical
       – Tip of the tongue phenomena-
            • category based, can name similar members of the category
              but fail to retrieve the exact word
       – Speech errors- category based (female, family
         member, older… Jenny).
            • Fewer members in category less errors
       – Associations within a category are faster than
         between
       – Semantic distances and neighborhoods
       – www.visualthesaurus.com “Gaelic”

Copyright 2013, Creative Commons Attribution Non Commercial   8
Chunking
   • Language and knowledge can be chunked.
       – HP, MS, VB, DoD
   • As a person’s expertise increases so does
     her/his chunking ability.
       – The ability to retrieve the chunk is faster just like a
         word- chunks (acronyms) act like words
       – New knowledge- acronym can lose its original
         meaning and other meanings are assigned to it.
            • FPS, TOW, AGL, SOP

Copyright 2013, Creative Commons Attribution Non Commercial   9
Associations
   • As language is learned…
       – Semantics-meaning
            • Children’s generalization errors- all four legged animals
              are “dogs” or “cats”.
            • As experience increases, semantic categories and
              associations between and within categories is refined.
       – Syntax- order of words determines meaning
            • Syntax is processed before semantics- misspellins
            • there, they’re and their


Copyright 2013, Creative Commons Attribution Non Commercial   10
Associations
   • One word may have many
       – associations (neighborhoods)
       – categories (bins)
       – syntactical uses.
   • Experts will shorten communication by
     chunking.
   • Also acts as an “expertise” check. If you don’t
     know the acronyms, it tags you as an outsider.
   • SOAP, programmers
Copyright 2013, Creative Commons Attribution Non Commercial   11
Implicit Knowledge
   • Latent, very difficult to access
       – Know how Knowledge
       – Procedural knowledge
       – ‘motor memory’
       – ‘everyone knows’ knowledge
   • Assumed knowledge & heuristics within a
     profession or domain.


Copyright 2013, Creative Commons Attribution Non Commercial   12
Explicit Knowledge
   • Easy to access, people will forget but they can
     tell you or draw a picture of it.
       – “know that” knowledge
       – Factual knowledge
       – Relational knowledge
       – Semantic knowledge
       – ‘memories’

       – So, how do we access this ‘knowledge’?

Copyright 2013, Creative Commons Attribution Non Commercial   13
Elicitation Methods
   • Testing- different types- computer,
     standardized…
   • Interviewing
   • Talk Aloud Procedure – tell me your thoughts
   • Task Analysis
   • Observation
   • Critical Decision Making Method
   • Two main avenues….

Copyright 2013, Creative Commons Attribution Non Commercial   14
Naturalistic Methods
       – Interviewing/observation/talk to me
         methodologies
       – Strengths-
            • People can talk about their knowledge
            • What they cannot say you can infer through observing
              their actions
       – Weaknesses
            • Knowledge has many different forms that may not
              adapt to standard measurement procedures.
            • We know additional knowledge is there
                – cannot access.

Copyright 2013, Creative Commons Attribution Non Commercial   15
Computerized Testing
   • Language based measurement
       – MDSAs, latent models
       – Assumption-
            • Language is used to express and transmit knowledge
            • The measurement of language equals a measurement of
              knowledge
            • Knowledge is discrete and definable
   • Strengths-
       – implicit knowledge is revealed, participant isn’t aware.
   • Weaknesses-
       – Limited to human input- only as good as the programmer.

Copyright 2013, Creative Commons Attribution Non Commercial   16
Pathfinder- MDSAs
   • MDSA- Multi Dimensional Semantic
     Association
   • Assumptions-
       – As a person gains knowledge in a particular area,
         their knowledge representations become more
         representative of an expert.
       – This can be measured by word choice
       – This can be measured by the speed of word choice
       – Quantified by a distance measure

Copyright 2013, Creative Commons Attribution Non Commercial   17
Latent Models
   • Latent Semantic Analysis/Latent Semantic
     Indexing
       – Compares given text to known text and calculates a
         similarity score.
       – Each word has a value that changes in relationship to
         its syntax and semantic use in a sentence.
       – Assumptions-
            • The relationships between the words within a passage of
              text represents knowledge.
            • Many texts written by experts reflects what is known.
            • closest approximation to complete knowledge.

Copyright 2013, Creative Commons Attribution Non Commercial   18
Examples
   • Google vs. Alz.org for “Six Stages”

   • Latent Semantic Indexing site.
   • http://peterhoggan.hubpages.com/hub/latent
     -semantic-indexing




Copyright 2013, Creative Commons Attribution Non Commercial   19
Take Home
   • At least two types of knowledge
       – Implicit- cannot be expressed
       – Explicit- can be expressed
       – As knowledge is practiced it can move from explicit to
         implicit. Can move implicit to explicit but effortful.
   • Knowledge Elicitation
       – is a term describing a methodology
       – captures a person’s knowledge base, structure, depth
         or frequency.

Copyright 2013, Creative Commons Attribution Non Commercial   20
Take Home
   • Language Based methods- MDSA, LSA
       – Captures some explicit
       – Very good at capturing implicit
   • Naturalistic methods
       – Very good at capturing explicit
       – Captures some implicit, but with difficulty




Copyright 2013, Creative Commons Attribution Non Commercial   21
More Information
   • Pathfinder
       – http://www.sciencedirect.com/science/article/pii/
         S002073738780086X
   • Latent Semantic Analysis
       – http://lsa.colorado.edu/papers/dp2.foltz.pdf




Copyright 2013, Creative Commons Attribution Non Commercial   22

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Paris 2024 Olympic Geographies - an activity
 

Knowledge structures official

  • 1. Knowledge Structures A Brief Primer on What We Know about What You Know. L. Jo Elliott, Ph.D. Assistant Professor University of South Florida Copyright 2013, Creative Commons Attribution Non Commercial 1
  • 2. Without Knowledge… • Decision Making is based on Knowledge – What is known about the topic – What is projected about the topic – How the topic is framed – And many, many more bits of knowledge…. – Goes into each and every decision every day – We acquire knowledge about everything all the time Copyright 2013, Creative Commons Attribution Non Commercial 2
  • 3. Outline • Inception of knowledge inquiry • Theories contributed to framing the “knowledge” • Knowledge retrieval/aka Memory • Categorization, learning, implicit and explicit memory • Capturing Knowledge. • What works and doesn’t work and why. Copyright 2013, Creative Commons Attribution Non Commercial 3
  • 4. Knowledge Structures • Comparative Psychology – Human Language does more than communicate • Animals mimic (Bever, 2004). • Humans use language to do many additional things- status, social bonds, reason, decide, • Developmental Psychology suggests… – As language ability changes so does knowledge • After 2 y. o. memories can be recalled instead of just recognized. Process of knowledge manipulation begins. – Memory processes are intimately connected to language development, growth and loss. Copyright 2013, Creative Commons Attribution Non Commercial 4
  • 5. Psycholinguistics? • Study of how language interacts, is organized, etc. • Beginnings of Knowledge studies (Rumelhardt…). • Why? Language = Knowledge • Human Language is – Iterative (it refers) – Generative (each construction is novel) – Not based entirely on stimulus response (I hate you mommy). – Thank you Noam Chomsky! Copyright 2013, Creative Commons Attribution Non Commercial 5
  • 6. Language |Knowledge • Cannot have one without the other • Language structures model knowledge structures. • Many theories… – Categorical theories – Parallel process theories – Hierarchical process theories – Combinations of these – Other theories… etc… etc… Copyright 2013, Creative Commons Attribution Non Commercial 6
  • 7. Language is Categorical • Memory may also be categorical – Exemplar Model • -Preconceived notion of the ‘perfect’ category member – Prototype Model • -hypothetical and most typical features21 – Evidence in Dementia- Semantic loss of a category • Unable to name ‘fruit trees’, then ‘fruit’, then ‘fruit and vegetables’ increasing loss by category. Copyright 2013, Creative Commons Attribution Non Commercial 7
  • 8. Categorical Viewpoint • Knowledge is also categorical – Tip of the tongue phenomena- • category based, can name similar members of the category but fail to retrieve the exact word – Speech errors- category based (female, family member, older… Jenny). • Fewer members in category less errors – Associations within a category are faster than between – Semantic distances and neighborhoods – www.visualthesaurus.com “Gaelic” Copyright 2013, Creative Commons Attribution Non Commercial 8
  • 9. Chunking • Language and knowledge can be chunked. – HP, MS, VB, DoD • As a person’s expertise increases so does her/his chunking ability. – The ability to retrieve the chunk is faster just like a word- chunks (acronyms) act like words – New knowledge- acronym can lose its original meaning and other meanings are assigned to it. • FPS, TOW, AGL, SOP Copyright 2013, Creative Commons Attribution Non Commercial 9
  • 10. Associations • As language is learned… – Semantics-meaning • Children’s generalization errors- all four legged animals are “dogs” or “cats”. • As experience increases, semantic categories and associations between and within categories is refined. – Syntax- order of words determines meaning • Syntax is processed before semantics- misspellins • there, they’re and their Copyright 2013, Creative Commons Attribution Non Commercial 10
  • 11. Associations • One word may have many – associations (neighborhoods) – categories (bins) – syntactical uses. • Experts will shorten communication by chunking. • Also acts as an “expertise” check. If you don’t know the acronyms, it tags you as an outsider. • SOAP, programmers Copyright 2013, Creative Commons Attribution Non Commercial 11
  • 12. Implicit Knowledge • Latent, very difficult to access – Know how Knowledge – Procedural knowledge – ‘motor memory’ – ‘everyone knows’ knowledge • Assumed knowledge & heuristics within a profession or domain. Copyright 2013, Creative Commons Attribution Non Commercial 12
  • 13. Explicit Knowledge • Easy to access, people will forget but they can tell you or draw a picture of it. – “know that” knowledge – Factual knowledge – Relational knowledge – Semantic knowledge – ‘memories’ – So, how do we access this ‘knowledge’? Copyright 2013, Creative Commons Attribution Non Commercial 13
  • 14. Elicitation Methods • Testing- different types- computer, standardized… • Interviewing • Talk Aloud Procedure – tell me your thoughts • Task Analysis • Observation • Critical Decision Making Method • Two main avenues…. Copyright 2013, Creative Commons Attribution Non Commercial 14
  • 15. Naturalistic Methods – Interviewing/observation/talk to me methodologies – Strengths- • People can talk about their knowledge • What they cannot say you can infer through observing their actions – Weaknesses • Knowledge has many different forms that may not adapt to standard measurement procedures. • We know additional knowledge is there – cannot access. Copyright 2013, Creative Commons Attribution Non Commercial 15
  • 16. Computerized Testing • Language based measurement – MDSAs, latent models – Assumption- • Language is used to express and transmit knowledge • The measurement of language equals a measurement of knowledge • Knowledge is discrete and definable • Strengths- – implicit knowledge is revealed, participant isn’t aware. • Weaknesses- – Limited to human input- only as good as the programmer. Copyright 2013, Creative Commons Attribution Non Commercial 16
  • 17. Pathfinder- MDSAs • MDSA- Multi Dimensional Semantic Association • Assumptions- – As a person gains knowledge in a particular area, their knowledge representations become more representative of an expert. – This can be measured by word choice – This can be measured by the speed of word choice – Quantified by a distance measure Copyright 2013, Creative Commons Attribution Non Commercial 17
  • 18. Latent Models • Latent Semantic Analysis/Latent Semantic Indexing – Compares given text to known text and calculates a similarity score. – Each word has a value that changes in relationship to its syntax and semantic use in a sentence. – Assumptions- • The relationships between the words within a passage of text represents knowledge. • Many texts written by experts reflects what is known. • closest approximation to complete knowledge. Copyright 2013, Creative Commons Attribution Non Commercial 18
  • 19. Examples • Google vs. Alz.org for “Six Stages” • Latent Semantic Indexing site. • http://peterhoggan.hubpages.com/hub/latent -semantic-indexing Copyright 2013, Creative Commons Attribution Non Commercial 19
  • 20. Take Home • At least two types of knowledge – Implicit- cannot be expressed – Explicit- can be expressed – As knowledge is practiced it can move from explicit to implicit. Can move implicit to explicit but effortful. • Knowledge Elicitation – is a term describing a methodology – captures a person’s knowledge base, structure, depth or frequency. Copyright 2013, Creative Commons Attribution Non Commercial 20
  • 21. Take Home • Language Based methods- MDSA, LSA – Captures some explicit – Very good at capturing implicit • Naturalistic methods – Very good at capturing explicit – Captures some implicit, but with difficulty Copyright 2013, Creative Commons Attribution Non Commercial 21
  • 22. More Information • Pathfinder – http://www.sciencedirect.com/science/article/pii/ S002073738780086X • Latent Semantic Analysis – http://lsa.colorado.edu/papers/dp2.foltz.pdf Copyright 2013, Creative Commons Attribution Non Commercial 22

Hinweis der Redaktion

  1. Functional product specification, take off weight (airplane), Above ground level, standard operating procedure.
  2. Simple object access protocol- a bit of code that defines objects usually on web/java access
  3. Multi dimensional semantic associations – measures semantic neighborhoods and frequency, latent measures syntax, semantic and frequency
  4. SVD singular value decomposition