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Big	Gi&s	in	Small	Places	
Major	Gi&s	for	Organiza7ons	
of	Every	Size	
This	Way	To	
Jay	Frost	
Senior	Partner	
Jerold	Panas,	
Linzy	&	Partners
Individual	Donors	and	Small	Organiza7ons	
Source:	“2016	Individual	Donor	Benchmark	Data	Brief,”	
Third	Space	Studio	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Big	Gi&s	
In	Small	
Places
Types	of	Individual	Gi&s	
•  Annual	or	Sustaining	Gi/	
–  RelaDvely	small	dollar	amount	
–  Quick	and	easy	decision	to	make	
–  Develops	habit	of	giving	
–  Source:	Income	
•  Special	or	Major	Gi/	
–  10	to	25	Dmes	the	annual	giI	amount	
–  Usually	for	a	specific	purpose	
–  Entails	extensive	decision	making	
–  Source:	Assets	
•  Ul6mate	of	Life6me	Gi/	
–  1,000	to	2,000	Dmes	annual	giving	amount	
–  GiI	is	culminaDon	of	life-long	savings	and	goals	
–  Source:	Estate	
	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Who	Has	The	Money	–	Who	Gives	The	Money	
•  Most	wealth	and	income	is	held	by	a	small	percentage	of	the	populaDon.	
•  According	to	the	2014	Fundraising	EffecDveness	Project	Survey	Report,	88%	of	
contributed	funds	came	from	12%	of	donors.	
•  Challenge:	To	find,	understand,	get	to	know,	and	invite	to	parDcipate	the	small	
number	of	people	who	can	fund	your	work.
The	Major	Giving	Cycle		
Turning	the	wheel	toward	closer	rela7onships	and	increased	revenues	
Jay	Frost	
IdenDfy	
Qualify	
CulDvate	Solicit	
Steward	
Big	Gi&s	
In	Small	
Places
The	Major	Giving	Cycle:		
Iden7fica7on	
Jay	Frost	
IdenDfy	
Qualify	
CulDvate	Solicit	
Steward	
Big	Gi&s	
In	Small	
Places
Where	Do	Donors	Come	From?	
•  Board	members,	staff,	
volunteers,	members		
•  Family,	friends,	former	staff,	
neighbors	
•  Supporters	of	related	
organizaDons	or	causes	
•  Anyone	who	will	listen	to	
your	story	and	share	it	with	
others
How	Do	You	Iden7fy	Major	Donors?	
Source:	Daxco	2012	Trends	&	OpportuniDes	Survey	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Where	Are	They?
The	Big	Six	Iden7fiers	
1.  Giving	to	your	organizaDon	
2.  Giving	to	other	organizaDons	
3.  PoliDcal	giving	
4.  FoundaDon/organizaDon	posiDon	
5.  Value	of	real	estate	
6.  Insider	Stock	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
1.	Giving	To	Your	Organiza7on	
•  RFM	
–  Recency	(last	giI)	
–  Frequency	(#	of	giIs)	
–  Money	(total	$)	
	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
2.	Giving	To	Other	Organiza7ons	
•  Individuals	who	have	made	a	giI	of	$10k	–	$25k	to	a	nonprofit	
are	10	Dmes	more	likely	to	make	a	charitable	donaDon	elsewhere.	
•  Individuals	who	have	made	a	giI	of	$50k	–	$100k	to	a	nonprofit	
are	25	Dmes	more	likely	to	make	a	charitable	donaDon	elsewhere.	
•  Individuals	who	have	made	a	giI	of	over	$100k	to	a	nonprofit	
are	32	Dmes	more	likely	to	make	a	charitable	donaDon	elsewhere.	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
3.	Board/Trustee	Posi7on	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
•  A	single	lifeDme	poliDcal	giI	of	$250	puts	your	consDtuent	in	
the	top	6%	of	the	US	populaDon	
•  A	single	giI	of	$1,000	puts	your	consDtuent	in	the	top	1/10th	
of	1%			
•  Virtually	every	donor	with	lifeDme	poliDcal	giving	of	$15,000	
has	made	a	4,5,6,	or	7	figure	charitable	giI	somewhere	
4.	Poli7cal	Giving	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
•  OIen	the	only	asset	data	available	
•  GiIable	
•  Individuals	owning	$2+	million	worth	of	real	estate	
are	17	7mes	more	likely	to	give.	
5.	Value	Of	Real	Estate	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Plus	One:	Insiders	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
The	Major	Giving	Cycle:		
Qualifica7on		
	
Jay	Frost	
IdenDfy	
Qualify	
CulDvate	Solicit	
Steward	
Big	Gi&s	
In	Small	
Places
The	PEG	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Prospect	Grid	Qualifiers	
•  Financial	Capability	
–  Financial	Assets	
–  Annual	Income	
–  Number	of	Children	(The	Fewer	The	Bemer)	
–  Age	(55	and	over	a	plus)	
–  Prior	GiIs	to	Charity	(The	bigger	the	giI,	the	higher	the	
raDng)	
•  Affinity	
–  DuraDon	of	membership	
–  Prior	giIs	to	your	organizaDon	
–  Directed	prior	corporate	or	foundaDon	giIs	to	you	
–  Board	service	or	significant	volunteer	involvement	
–  “Alumni”	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
The	Major	Giving	Cycle:		
Cul7va7on		
	
Jay	Frost	
IdenDfy	
Qualify	
CulDvate	Solicit	
Steward	
Big	Gi&s	
In	Small	
Places
Introducing	Moves	Management™	
•  A	system	for	building	deep,	life-long	affinity	and	commitment	
with	probably	donors.	
•  These	relaDonships	reliably	lead	to	major	giIs.	
•  This	is	true	no	mamer	how	you	define	a	major	giI.	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
What	is	a	“Move”	
•  A	“Move”	is	an	opportunity	to:	
–  Further	culDvate	a	relaDonship	
–  Increase	awareness	of	important	opportuniDes	
–  Acquire	vital	informaDon	
•  Moves	cover	the	whole	range	of	the	major	giI	
process.			
•  Moves	can	be	made	by	personal	visit,	phone	call,	
lemer	or	social	media	
•  There	should	be	at	least	1	per	month	per	probable	
donor.	
•  All	moves	have	a	specific,	desired	outcome	that	
leads	naturally	to	a	planned	next	step.	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Who	Does	What	
•  Each	major	giI	probable	donor	is	assigned	to	a	Moves	
Manager.			
•  This	person	makes	certain	the	donor	is	properly	culDvated,	
solicited	&	thanked	for	his	or	her	generosity.			
•  The	Moves	Manager	relies	on	help	from	Natural	Partners.		
These	can	be	friends,	relaDves,	business	associates,	and	social	
acquaintances	of	the	probably	donor.		Natural	Partners	can	
also	be	representaDves	from	the	organizaDon.	
•  The	Natural	Partners	help	create	and	implement	a	strategy	for	
securing	a	major	giI.		They	also	parDcipate	in	the	culDvaDon,	
solicitaDon	and	acknowledgement	of	the	donor.	
•  The	Moves	Manager	also	idenDfies	a	Primary	Player—the	
Natural	Partner	to	whom	the	probable	donor	would	have	the	
most	difficulty	saying	“no.”	This	person	asks	for	the	giI.	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Seang	Cul7va7on	Objec7ves	
•  Traps	to	Avoid	
–  Too	general	
–  UnrealisDc	
–  Fundraiser-driven	
•  Prior	to	Each	Call,	Determine…	
–  Best	possible	outcome	
–  Minimum	acceptable	outcome	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
How	Much	Can	You	Manage?	
•  According	to	Joslyn	CreaDve…	
–  An	execuDve	director	with	administraDve	help	can	
personally	culDvate/solicit	20	donors.	
–  A	Director	of	Development	with	management,	
markeDng,	content	creaDon	and	administraDve	duDes	
can	personally	culDvate/solicit	50	donors.	
–  If	your	organizaDon	is	lucky	enough	to	have	a	full	Dme	
development	officer,	he	or	she	can	personally	manage	
100	to	125	donors.	
–  A	board	member,	with	help	from	staff,	can	manage	5	to	
10	donors.	
Big	Gi&s	
In	Small	
Places	
Jay	Frost	
“Fundraising	Benchmarks	for	Small	Nonprofits	
($2M	and	under)”	by	Joanna	Joslyn
The	Major	Giving	Cycle:		
Solicita7on		
	
Jay	Frost	
IdenDfy	
Qualify	
CulDvate	Solicit	
Steward	
Big	Gi&s	
In	Small	
Places
Asking	in	Person	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Send	a	lemer	first.		
	
Be	the	Prospect.		
	
Select	the	Time	of	Day	and	Place	to	
Call.		
	
Prepare,	Prepare,	Prepare.		
	
PracDce	and	Have	a	Calendar	
Handy.		
	
Stand.	
	
Keep Small Talk Brief.
Be Upfront About Purpose.
Talk About Amount of Time.
Call to Set Appointment— Keep
Focused. Not to make Case.
Not to Solicit.
Be Patient, Firm, Positive.
Establish the Date.
Send Confirmation Letter.
	
Serng	up	the	visit
Built	rapport	
	
Establish	that	you	both	care	about	
the	mission	
	
Probe/Ask	open	quesDons	
	
LISTEN	THE	GIFT!	
The	MeeDng
Present	the	Opportunity	
•  Give	tesDmony	
•  “I’d	like	you	to	consider…”	
•  Don’t	fill	in	the	silence	
•  ObjecDons	are	your	best	friends	 Jay	Frost	
Big	Gi&s	
In	Small	
Places
When	you	are	unsuccessful,	it	is	usually	
because…	
•  You	didn’t	call	for	the	visit	
•  Inadequate	preparaDon	
•  No	strategy	
•  Too	many	assumpDons	
•  Failure	to	probe	
•  Poor	listening	
•  Failure	to	stress	benefits	
•  You	didn’t	ask!	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Fight	the	ANTS:	
AutomaDc	NegaDve	Thoughts	
S  “We’ve	never	done	it	that	way	
before”	
S  “It	can’t	be	done”	
S  “It’ll	cost	too	much”	
S  “We’ve	been	doing	all	right	
without	it”	
S  “Let’s	put	it	off	for	now	and	
discuss	it	later”
On	Your	Mark	
•  Select	10	to	25	of	your	best	opportuniDes	
•  Collect	easy-to-access	research	on	each	
•  IdenDfy	Natural	Partners	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Get	Set	
•  Consult	confidenDally	with	Natural	Partners	
•  Select	a	Primary	Player	for	each	probable	donor	
•  Develop	a	strategy	for	each	opportunity	&	establish	
preliminary	giI	objecDve	
•  Plan	next	seven	moves	for	each	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Go	
•  Implement	Moves	
•  Review/Record	what	transpires	in	each	and	every	contact	
•  Refine	strategy/giI	objecDves	as	appropriate	
•  Fine	tune	the	planning	for	next	move	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Keep	the	des7na7on	in	mind	
•  Periodically	review	the	status	of	each	and	every	probably	
donor	
•  Refine	strategies	and	objecDves	and	plan	the	next	seven	
moves	for	each	
•  Add	and	delete	opportuniDes	from	your	porwolio	as	
appropriate	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
The	Major	Giving	Cycle:		
Stewardship		
	
Jay	Frost	
IdenDfy	
Qualify	
CulDvate	Solicit	
Steward	
Big	Gi&s	
In	Small	
Places
Listen	Up!	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Stewardship:	It’s	All	About	Gra7tude	
Jay	Frost	
Big	Gi&s	
In	Small	
Places
Resources	We	Can	All	Be	Grateful	For	
•  On	the	Web	
–  Movie	Mondays	episode	#259	on	Three	Steps	to	Help	with	Major	GiIs	at	a	Small	
OrganizaDon:	hmp://moviemondays.com/259-major-giIs/	
–  Major	GiI	Fundraising	for	Small	Nonprofits	by	Jay	Love:	
hmps://bloomerang.co/wp-content/uploads/2016/10/major-giI-fundraising-for-small-
shops-bloomerang.pdf	
–  Major	GiI	Fundraising	for	Small	Shops	by	Amy	Eisenstein:	
hmp://www.amyeisenstein.com/store/major-giI-fundraising-small-shops/	
–  StarDng	A	Major	GiIs	Program	by	Kim	Klein	in	Nonprofit	Quarterly:	
hmps://nonprofitquarterly.org/2017/05/26/starDng-a-major-giIs-program-part-i/	
–  Individual	Donor	Benchmark	Project	by	Third	Space	Studio:	
hmps://www.thirdspacestudio.com/idbproject/	
–  The	Insider’s	Guide	to	Major	GiIs	by	Double	The	DonaDon:	
hmps://doublethedonaDon.com/major-giIs/	
–  Fundraising	Benchmarks	for	Small	Nonprofits	($2M	and	under)	by	Joanna	Joslyn:	
hmp://joslyncreaDve.com/fundraising-benchmarks-for-small-nonprofits-2m-and-under/	
•  Training	
–  InsDtute	for	Charitable	Giving:	hmp://www.insDtuteforgiving.org	
–  Don’t	Ask,	Don’t	Get	workshop	with	Brian	Saber:	
hmps://www.dontaskdontget.org/register/	
•  Classics	for	Your	Bookshelf	
–  Asking	by	Jerold	Panas:	
hmps://www.amazon.com/Asking-59-Minute-Everything-Members-Volunteers/dp/
1889102490	
–  The	Arwul	Journey:	CulDvaDng	and	SoliciDng	the	Major	GiI	by	Bill	Sturtevant:	
hmps://www.amazon.com/Arwul-Journey-CulDvaDng-SoliciDng-Major/dp/1566250900
Thank you !
The	beauDful	powerpoint	templates	are	courtesy	of		
Reach	out	to	me	anyDme!	
Email:	jay@frostonfundraising.com	
Phone:	571-426-6214	
LinkedIn:	Jay	Frost	
Twimer:	@gordonjayfrost	
Facebook:	FrostOnFundraising	
Jay	Frost	
Big	Gi&s	
In	Small	
Places

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