Choosing a Desktop Virtualization (VDI) Partner .All the questions you didn't know whom to ask… answered.

1. Choosing a Desktop
Virtualization (VDI) Partner
All the questions you didn't know whom to
ask… answered.
Anunta
NOVEMBER 2012
1

2.  If you’re considering cloud based application delivery
(read VDI & related avataars), you know what it can
do for you but lets just make sure you know it all
 Traditional vendors and their engagement models
 About Anunta
2

3. If you’re considering
adopting desktop
virtualization (VDI)

4. THE VDI ADVANTAGE…
 Guaranteed availability >99%
 Consistent application performance with no brown-outs
 Reduced blended cost of application delivery
Computing  Maximize resource utilization
 Reduce end-point power consumption by 85%
 Direct 50% reduction in cooling
 Reduced Carbon Footprint and contribute to Green IT Agenda
Business  Avoids seat movement/ creation as any terminal can be emulated in the end-points
Continuity  Disaster recovery option ensures uninterrupted business operations
Mobility of  Enables greater workforce mobility with options of work from home and access from anywhere
Resources  Support for diverse range of end-points including tablets
 Control and responsibility for monitoring and problem solving shifts to a centralised NOC.
Data Security
 Standardized desktop operating environment with real time updates to software, security etc.
 A combination of process and technology can affect changes in as short as 30-40
Rapid Scale minutes which can have direct impact on business and brand recall
4

5. …DOES THE ADVANTAGE TRANSLATE INTO REALITY?
 Works at POC stage but performance falters when scaled
 Target ROIs not met
 Ongoing management costs higher than anticipated – unable to get economies of scale
Why it happens Ideally speaking…
A successful adaptation keeps the users at
An incremental approach to design
the center of the design and looks at
elements
infrastructure holistically
The changed information flows affect all
Inadequate planning for changes in
other ITIL processes and hence needs to be
information flows and SOPs
adequately planned
Monitoring needs to move from device
Continue use of a device centric approach
threshold monitoring to user experience
to performance monitoring
monitoring
5

6. Get it Right. Choose
Providers carefully.

7. WHO THEY ARE AND HOW THEY ENGAGE WITH YOU
Hardware/ Provide the hardware
Technology OEMs
Software? and related SLAs
Rope in hardware,
software and
System Integrators Aggregator infrastructure partners
setting broad SLAs for
network uptime
Facility Management Desktop Incident handling,
Services Vendors Support break-fix
7

8. THE QUESTIONS LEFT UNANSWERED
Technology System Desktop
OEMs Integrators Vendors
 Have I selected the right  Is the design scalable and  Will my users expectations
product? flexible to cater to my be met?
current and future needs?
 Have I got the best deal?  Will I be able to deliver the
 Is this the most cost required benefits to the
 Will the technology scale?
efficient design? business consistently?
 Is the technology
 Is it manageable ?  Will I be guaranteed
effectively supported?
operational efficiencies?
8

9. FOOD FOR THOUGHT
None of the providers have incentive to see that you
meet your ROI or give you SLAs on end-user satisfaction
on a continuing basis.
So the in-house IT team is left managing the new
technology.
But does the in-house team have the skills to manage
the new virtualised environment?
9

10. SO YOUR PERFECT PARTNER…
 …should be able to DESIGN a PRIVATE CLOUD that is scalable and future ready at a broad
level and can optimize network architecture with deterministic bandwidth requirements at a
micro level (in a cloud environment).
 …can MAP & SEGMENT USERS in order to architect/design the right mix of cloud
technologies thus optimizing budgets rather than providing unnecessary all access passes or
conversely providing low-end computing where more is needed.
 …is able to take your ENTERPRISE SYSTEMS and INTEGRATE them with the cloud so you
don’t end up reinventing the wheel.
 …can take all of the above (and the related multitude of vendors), MANAGE and MONITOR it
END-TO END via composite SLAs.
 …will only make you PAY PER USE.
10

11. OR AS GARTNER CALLS IT... CLOUD SERVICES
BROKERAGE
A cloud services brokerage
CSB is a type of intermediation
(CSB) is a service provider that
necessary for widespread cloud
plays an intermediary role in
success in value chains.
cloud computing.
Consider a CSB when you need
Although megavendors are to consume cloud-based
often innovative, small vendors business functionality and data,
and startups typically introduce but lack the technology, skills or
IT innovations into established desire to do so yourself. Also
markets. when you want to shift IT costs
from capex to opex.
Source: Gartner reports
11

12. AND ORGANIZATIONS ARE TAKING HEED
According to a Symantec’s Virtualization and Evolution to the Cloud Study of 2011
conducted across 3,700 enterprises across 35 different countries:
 ~65% of organizations said they depend quite a bit/ completely on third parties for
their VDI deployment
 50% said they’d choose a VAR
 62% said they’d partner with an independent consultant
12

13. About Anunta

14. ANUNTA – A PROFILE
 Anunta is a next generation IT services company that is focused on designing cloud-based
application delivery architectures and providing on-going management of this environment
 In today’s cloud-age companies Anunta can be classified as a Cloud Services Broker. A cloud
services brokerage (CSB), according to Gartner is a service provider that plays an
intermediary role in cloud computing. CSB is primarily made up of three roles – aggregator,
integrator and customizer – that are adopted by IT services providers, B2B providers and
new cloud specialists
 Anunta takes complete ownership of the application delivery infrastructure from the point of
hosting to the point of consumption or usage and is therefore able to provide performance
guarantees on end-user experience
 Anunta’s expertise and engagement model enables enterprises to introduce cloud
technologies in the application delivery in a significantly de-risked manner
 Anunta has deep domain experience of the virtualization technologies, devices,
architectures and application delivery management processes having worked in the
virtualisation space since mid 2006
14

15. ANUNTA’S APPLICATION DELIVERY & MANAGEMENT
CAPABILITIES
 End-points under management: 20,000
 Types of End-points: Desktops, Laptops, thin Clients, Tablets, Smartphones, kiosks
 Spread across: US, UK, Philippines & India
 Application environments designed & under management: Back-offices, Home Offices,
Branch Environments (PoS) & Corporate offices
 Applications under management:
• Productivity suites – Office 2003, Office 2007, Office Communicator, Open Office, Outlook,
Thunderbird, E-mail platforms: Exchange, Linux (8000+ users), Lotus Notes
• Security applications: Antivirus, HIPS, etc. (10000+ end-points)
• Enterprise applications: ERP, CRM, SCM, HRMS
• Vertical Specific Applications: Finacle, Flexcube, Base 24, AIX and Cubs, NICE and
Symposium, I-Leverage, NEURA OCR
 Types of Platforms: JAVA, .NET
 Enterprise Nerve Centre: State of the art ISO20000 and ISO 27001 compliant
15

16. ANUNTA COMBINES CLOUD BENEFITS WITH
MANAGEMENT EXPERTISE
BUSINESS BENEFITS
 Improves Employee Productivity
 Lowers Cost of Application Delivery
 Lowers Cost of Incremental Growth
 Derisks Transformation
CLOUD ADVANTAGE ANUNTA’s IP
 HIGH AVAILABILITY  DESIGNS PRIVATE CLOUD IT BENEFITS
 ENABLES WORKFORCE  Single point accountability
 USER APPLICATION MAPPING
MOBILITY  Makes IT scalable
 INTEGRATION WITH
 ENHANCED IT SECURITY  Simplifies application management
ENTERPRISE SYSTEMS  Faster roll-outs
 INCREASED OPERATIONAL
 END-TO END MONITORING  Faster provisioning
EFFICIENCY
 Simplifies Image Management
 END POINT FLEXIBILITY & MANAGEMENT
 PAY PER USE PRICING MODEL
USER BENEFITS
 Significantly improves Application Availability
 Anywhere, anytime, any device access
 Consistent Application Performance
 Reduces dependence on IT staff
END-TO-END MANAGEMENT OF BOTH
TRANFORMATION AND ON-GOING DELIVERY
16

17. ANUNTA CUSTOMIZES APPLICATION DELIVERY MODELS
BASED ON END-USER PROFILES…
 Fully Personalized Desktop Experience delivered from a private or a public cloud
Hosted Virtual  Suited to both knowledge & task workers
Desktop  In-built high availability, security, scalability, mobility and manageability
 Consistent and efficient bandwidth utilization
 Shared Desktop Experience delivered from a private or a public cloud
 Lower TCO, friendly licensing policy and high server density as compared to DV
Hosted Shared
 Best suited for task workers
Desktops
 In-built high availability, security, scalability, mobility and manageability
 Consistent and efficient bandwidth utilization
 Shared Application Instance delivered from a private or a public cloud
Application  Best suited for applications with some client footprint
Virtualization  In-built high availability, security, scalability, mobility and manageability
 Consistent and efficient bandwidth utilization
 Lowest TCO
Thin-clients
 Best suited for thin applications with personalized device experience
17

18. … AND USES A WIDE RANGE OF CLOUD TECHNOLOGIES
IN ITS SOLUTION
Elements of
Technology Pieces Used Products
System Design
Authenticating, Authorising and Auditing Microsoft Active Directory, RADIUS, LDAP
Security Image Management McAfee, Altris, Microsoft System Centre
Network Topology Managers Checkpoint, CISCO
XenApp, XenServer, VMWare vSphere, Windows 2008 R2, Hyper
Hosted Shared Desktops
V etc
Desktop Hosting XenServer, VMWare vSphere, VM View, Citrix Zen Desktop,
Hosted Virtual Desktop
Microsoft RDP client
Thin Clients Wyse, HP etc
Compatibility Application Virtualisation VMWare ThinApp, Microsoft App-V, XenApp
Management Servers VMWare vCentre, Citrix Management Console, Microsoft SCM
Management
Multifactor Authentication Portwise
IT 360, Syslog Servers, RDBMs, Citrix EdgeSight, HP Open View,
Monitoring SNMP and Syslog based Monitoring tools
eGInnovations, Open source Applications
Mobility Remote Gateways Citrix Secure Gateway, Portwise, CISCO RAS, Microsoft RAS
Help/ Service Desk Web based tools Managed Engine Service Desk, Bespoke applications
Storage SAN, NAS, DAS NetAPP, EMC, DELL, FUJITSU, HP
Datacenter
Blade Technology DELL, HP, CISCO
Infrastructure
18

19. CONTACT US
Vrinda Walavalkar (Sr. Vice President – Marketing, India)
vrinda.walavalkar@anuntatech.com
Manvinder Sandhu (Vice President – Sales, India)
manvinder.sandhu@anuntatech.com
Richard Marsden (Vice President – Sales, Europe)
richard.marsden@anuntatech.com
INDIA - 91-22-6703-5783
UK - 44-(0)-7557-973463
19

20. THANK YOU
20