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Aug 05, 2017
around 9
Pursuing
certified
SM - 50%
AC - 19%
PO - 6%
Dev - 6%
SM (2-3) - 19%
‘We use Kanban board just as a
Visual Board to Track our work’
Myth 1:
“Kanban is too complex to adopt”
Myth 2:
“Start with Scrum, Move to Kanban”
Myth 3:
“Kanban is Scrum, without
Iterations”
Myth 4:
‘We cannot estimate our work in
Kanban’
Myth 5:
‘We cannot have Review and
Retrospective in Kanban’
Myth 6:
‘Kanban is only for Support
Engagements, no Dev project can be
implemented’
Myth 7:
‘Either use Kanban or Scrum’
Myth 8:
‘We cannot perform Predictability’
Myth 9:
‘Let’s have only Basic Board’
Myth 10:
‘We don’t have ceremonies in
Kanban’
Myth 11:
We must
focus on this
as
Evolutionary
Approach
Let’s talk on
❏ Developed by ‘Taichi Ohno’, an industrial
engineer at Japan in 1940s
❏ Designed after ‘shelf-shocking’ techniques
used by supermarkets
❏ Demand controlled system where
‘Replenishment’ happened based on
market/business condition
❏ Based on a pull based system
❏ Use of visual sign was essential to system
❏ Kanban written in “Kanji”
(chinese character)
- that means “sign” or
“large visual board”
❏ Kanban written in Japanese
alphabet ‘Hirangana’ that
means, “Signal Cards”
@
Foundation Practices
k
Core
Systems Thinking Approach to Introduce Kanban
Systems Thinking Approach to Introduce Kanban
❏ Understand what makes the service “fit for purpose”
❏ Understand sources of Dissatisfaction regarding current delivery
❏ Analyze sources of and nature of demand
❏ Analyze current Delivery Capability
❏ Model the Service Delivery Workflow
❏ Identify and Define Classes of Services
❏ Design the Kanban System
❏ Socialize Design and Negotiate Implementation
❏ Understand what makes the service “fit for purpose”
❏ Understand sources of Dissatisfaction regarding current delivery
❏ Analyze sources of and nature of demand
❏ Analyze current Delivery Capability
❏ Model the Service Delivery Workflow
❏ Identify and Define Classes of Services
❏ Design the Kanban System
❏ Socialize Design and Negotiate Implementation
Evolve and
Iterate
Systems Thinking Approach to Introduce Kanban
❏ Understand what makes the service “fit for purpose”
❏ Understand sources of Dissatisfaction regarding current delivery
❏ Analyze sources Of and nature of demand
❏ Analyze current Delivery Capability
❏ Model the Service Delivery Workflow
❏ Identify and Define Classes of Services
❏ Design the Kanban System
❏ Socialize Design and Negotiate Implementation
Systems Thinking Approach to Introduce Kanban
(Reverse)
Understand Sources of Dissatisfaction regarding current delivery
Analyze sources of and nature of demand
Analyze current Delivery Capability
Model the Service Delivery Workflow
Identify and Define Classes of Services
Design the Kanban System
Systems Thinking Approach to Introduce Kanban
Systems Thinking Approach to Introduce Kanban
(Reverse)
Understand Sources of Dissatisfaction regarding current delivery
Analyze sources of and nature of demand
Analyze current Delivery Capability (Demand & Capability analysis)
Model the Service Delivery Workflow
Identify and Define Classes of Services
Design the Kanban System
Evolve and
Iterate
Refer to STATIK - Identify and
Define Classes of Services
Refer to STATIK - Identify and
Define Classes of Services
Evolve and
Iterate
Recommended and emerging
roles:
SDM - Service Delivery
Manager
SRM - Service Request
Manager
Team Kanban
*Source - google search
*Source - google search
Kanban
Cadence
*Source - google search
Kanban
Cadence
❏ Visibility
❏ Eliminates Overburdening
❏ Reduces multitasking
❏ Shorter lead times
❏ Better Quality
❏ Deferred Commitment
❏ Control or eliminates
interruptions
❏ Does workflow match to team
actual process?
❏ Do you have explicit policies in
place?
❏ Have you implemented WIP
❏ Have you adopted a culture of CI
for all corners
❏ Is there a need for structured
kanban and Continue education
Dissatisfaction
No Delivery in 3
iteration out of 2
months regular
invoices
HIghlighted to our
Management with
Trust Deficit
Blind following
and Jira to Track
purpose and was
unstructured
and Frustration
❏ Remove Delays
❏ Manage Bottlenecks
❏ Improve Economic Cost
1. धीरज
2. ग भीरता
3. ढ़ता
persistent determination
Value 1
- How we will understand and identify blocked
lane?
- We won’t be able to perform Predictability
- We won’t able to get metrics out of the
board?
- How we will understand and identify blocked
lane?
- We won’t be able to perform Predictability
- We won’t able to get metrics out of the
board?
We cannot have
everything in
Doing /
In-Progress
No
Predictability
*Source - google search
DISCOVERY KANBAN DELIVERY KANBAN
To-Do
Dev IP Peer
Review
RFQA Testing Re-
Open
QA
Passed
Actual flow:
Done
Confluence
Actionable
Output
Hindi - पैदावार | उ पादन | उपज
Meaning - 1. production of a certain amount
2. what is produced in a given time period
signal that comes out of an electronic system
Outcome
Hindi - नतीजा | प रणाम
Meaning - 1. something that results
2. phenomenon that follows and is caused by
some previous phenomenon
Output
Hindi - पैदावार | उ पादन | उपज
Meaning - 1. production of a certain amount
2. what is produced in a given time period
signal that comes out of an electronic system
Outcome
Hindi - नतीजा | प रणाम
Meaning - 1. something that results
2. phenomenon that follows and is caused by
some previous phenomenon
Ideal Flow
Expected Flow
Data from Live Engagement
Let’s have a look on
Progress metric
Days >>>>>>>>
#ofstoriescompleted
Taken concepts:
CP1 - Visualize
and
CP3 - Manage Flow
Days >>>>>>>>
#ofstoriescompleted
10 20
Days >>>>>>>>
#ofstoriescompleted
10 20
Iteration / Release #1
Iteration / Release #2
Days >>>>>>>>
#ofstoriescompleted
10 20
Iteration / Release #1
Iteration/Release#2
Days >>>>>>>>
#ofstoriescompleted
10 20
Iteration / Release #1
Iteration/Release#2
This metric is not a
Velocity
Request
created
Work delivered
Work In Progress
Request
created
Work delivered
Work In Progress
This starts when
we accept
order/US (Dev
Ready)
Kanban System Lead Time and Cycle Time
Cycle Time:
Cycle Time:
If a team has 32 cards in process and avg. completion rate is 1.25 cards per day
So:
Cycle time = 32 / 1.25 which is = 25.6 days
Problem Statement A: At home, I have 12 bottles of whisky at my bar. I consume and
purchase an average of 6 whisky bottles per year. What is the average time each whisky
bottle stays in my bar?
Problem Statement B: At home, I have 12 bottles of whisky at my bar. In average, I finish
(and purchase) one whisky bottle every two months. What is the average time each whisky
bottle stays in my bar?
Problem Statement A: At home, I have 12
bottles of whisky at my bar. I consume and
purchase an average of 6 whisky bottles per
year. What is the average time each whisky
bottle stays in my bar?
Problem Statement B: At home, I have 12
bottles of whisky at my bar. In average, I
finish (and purchase) one whisky bottle
every two months. What is the average time
each whisky bottle stays in my bar?
Questions:
1. What is the WIP
2. What is the Throughput?
3. What is the avg. Cycle Time?
4. What is the average lead time?
Problem Statement A: At home, I have 12
bottles of whisky at my bar. I consume and
purchase an average of 6 whisky bottles per
year. What is the average time each whisky
bottle stays in my bar?
Problem Statement B: At home, I have 12
bottles of whisky at my bar. In average, I
finish (and purchase) one whisky bottle
every two months. What is the average time
each whisky bottle stays in my bar?
Questions:
1. What is the WIP
2. What is the Throughput?
3. What is the avg. Cycle Time?
4. What is the average lead time?
Answers:
Inventory or WIP = 12 (Prob A & B)
Throughput is 6 bottles per 12 months (P-A)
Average Cycle Time is 2 months (P-B)
Way 1:
WIP = Throughput X Avg. Lead Time
12 bottles = 6 bottles / 12 months * Avg. LT
(12*12)/6 = 24 months is Avg. Lead Time
Way 2:
Avg. Lead Time = WIP X Avg. Cycle Time
Avg, lead time = 12 bottles *2 months/bottle
Avg. Lead Time = 24 months
Iteration / Release Highlights metrics
*source: scaled agile
Self-Assessment
Radar Metrics
*source: scaled agile
*source: scaled agile
At present Exploring - Epic Burnup chart with actual SP
A system thinking approach
Concluding thoughts:
Myths & benefits of kanban @ATMs 2nd Meetup_aug05
Myths & benefits of kanban @ATMs 2nd Meetup_aug05

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Myths & benefits of kanban @ATMs 2nd Meetup_aug05

  • 2.
  • 4.
  • 5.
  • 6.
  • 7. SM - 50% AC - 19% PO - 6% Dev - 6% SM (2-3) - 19%
  • 8.
  • 9.
  • 10.
  • 11. ‘We use Kanban board just as a Visual Board to Track our work’ Myth 1:
  • 12. “Kanban is too complex to adopt” Myth 2:
  • 13. “Start with Scrum, Move to Kanban” Myth 3:
  • 14. “Kanban is Scrum, without Iterations” Myth 4:
  • 15. ‘We cannot estimate our work in Kanban’ Myth 5:
  • 16. ‘We cannot have Review and Retrospective in Kanban’ Myth 6:
  • 17. ‘Kanban is only for Support Engagements, no Dev project can be implemented’ Myth 7:
  • 18. ‘Either use Kanban or Scrum’ Myth 8:
  • 19. ‘We cannot perform Predictability’ Myth 9:
  • 20. ‘Let’s have only Basic Board’ Myth 10:
  • 21. ‘We don’t have ceremonies in Kanban’ Myth 11:
  • 22.
  • 23.
  • 24.
  • 25. We must focus on this as Evolutionary Approach
  • 27. ❏ Developed by ‘Taichi Ohno’, an industrial engineer at Japan in 1940s ❏ Designed after ‘shelf-shocking’ techniques used by supermarkets ❏ Demand controlled system where ‘Replenishment’ happened based on market/business condition ❏ Based on a pull based system ❏ Use of visual sign was essential to system
  • 28. ❏ Kanban written in “Kanji” (chinese character) - that means “sign” or “large visual board” ❏ Kanban written in Japanese alphabet ‘Hirangana’ that means, “Signal Cards”
  • 29.
  • 30.
  • 31.
  • 33.
  • 34. Core
  • 35.
  • 36.
  • 37.
  • 38. Systems Thinking Approach to Introduce Kanban
  • 39. Systems Thinking Approach to Introduce Kanban ❏ Understand what makes the service “fit for purpose” ❏ Understand sources of Dissatisfaction regarding current delivery ❏ Analyze sources of and nature of demand ❏ Analyze current Delivery Capability ❏ Model the Service Delivery Workflow ❏ Identify and Define Classes of Services ❏ Design the Kanban System ❏ Socialize Design and Negotiate Implementation
  • 40. ❏ Understand what makes the service “fit for purpose” ❏ Understand sources of Dissatisfaction regarding current delivery ❏ Analyze sources of and nature of demand ❏ Analyze current Delivery Capability ❏ Model the Service Delivery Workflow ❏ Identify and Define Classes of Services ❏ Design the Kanban System ❏ Socialize Design and Negotiate Implementation Evolve and Iterate Systems Thinking Approach to Introduce Kanban
  • 41. ❏ Understand what makes the service “fit for purpose” ❏ Understand sources of Dissatisfaction regarding current delivery ❏ Analyze sources Of and nature of demand ❏ Analyze current Delivery Capability ❏ Model the Service Delivery Workflow ❏ Identify and Define Classes of Services ❏ Design the Kanban System ❏ Socialize Design and Negotiate Implementation Systems Thinking Approach to Introduce Kanban
  • 42. (Reverse) Understand Sources of Dissatisfaction regarding current delivery Analyze sources of and nature of demand Analyze current Delivery Capability Model the Service Delivery Workflow Identify and Define Classes of Services Design the Kanban System Systems Thinking Approach to Introduce Kanban
  • 43. Systems Thinking Approach to Introduce Kanban (Reverse) Understand Sources of Dissatisfaction regarding current delivery Analyze sources of and nature of demand Analyze current Delivery Capability (Demand & Capability analysis) Model the Service Delivery Workflow Identify and Define Classes of Services Design the Kanban System Evolve and Iterate
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50. Refer to STATIK - Identify and Define Classes of Services
  • 51. Refer to STATIK - Identify and Define Classes of Services Evolve and Iterate
  • 52.
  • 53.
  • 54. Recommended and emerging roles: SDM - Service Delivery Manager SRM - Service Request Manager Team Kanban
  • 55.
  • 57. *Source - google search Kanban Cadence
  • 58. *Source - google search Kanban Cadence
  • 59.
  • 60. ❏ Visibility ❏ Eliminates Overburdening ❏ Reduces multitasking ❏ Shorter lead times ❏ Better Quality ❏ Deferred Commitment ❏ Control or eliminates interruptions
  • 61.
  • 62. ❏ Does workflow match to team actual process? ❏ Do you have explicit policies in place? ❏ Have you implemented WIP ❏ Have you adopted a culture of CI for all corners ❏ Is there a need for structured kanban and Continue education
  • 63.
  • 64.
  • 65. Dissatisfaction No Delivery in 3 iteration out of 2 months regular invoices HIghlighted to our Management with Trust Deficit Blind following and Jira to Track purpose and was unstructured and Frustration
  • 66.
  • 67.
  • 68.
  • 69. ❏ Remove Delays ❏ Manage Bottlenecks ❏ Improve Economic Cost
  • 70. 1. धीरज 2. ग भीरता 3. ढ़ता persistent determination
  • 71.
  • 73.
  • 74. - How we will understand and identify blocked lane? - We won’t be able to perform Predictability - We won’t able to get metrics out of the board?
  • 75. - How we will understand and identify blocked lane? - We won’t be able to perform Predictability - We won’t able to get metrics out of the board? We cannot have everything in Doing / In-Progress No Predictability
  • 76.
  • 77. *Source - google search DISCOVERY KANBAN DELIVERY KANBAN
  • 78. To-Do Dev IP Peer Review RFQA Testing Re- Open QA Passed Actual flow: Done Confluence
  • 79.
  • 80.
  • 82.
  • 83. Output Hindi - पैदावार | उ पादन | उपज Meaning - 1. production of a certain amount 2. what is produced in a given time period signal that comes out of an electronic system Outcome Hindi - नतीजा | प रणाम Meaning - 1. something that results 2. phenomenon that follows and is caused by some previous phenomenon
  • 84. Output Hindi - पैदावार | उ पादन | उपज Meaning - 1. production of a certain amount 2. what is produced in a given time period signal that comes out of an electronic system Outcome Hindi - नतीजा | प रणाम Meaning - 1. something that results 2. phenomenon that follows and is caused by some previous phenomenon
  • 87. Data from Live Engagement
  • 88.
  • 89. Let’s have a look on Progress metric
  • 90. Days >>>>>>>> #ofstoriescompleted Taken concepts: CP1 - Visualize and CP3 - Manage Flow
  • 92. Days >>>>>>>> #ofstoriescompleted 10 20 Iteration / Release #1 Iteration / Release #2
  • 93. Days >>>>>>>> #ofstoriescompleted 10 20 Iteration / Release #1 Iteration/Release#2
  • 94. Days >>>>>>>> #ofstoriescompleted 10 20 Iteration / Release #1 Iteration/Release#2 This metric is not a Velocity
  • 97. This starts when we accept order/US (Dev Ready) Kanban System Lead Time and Cycle Time
  • 99. Cycle Time: If a team has 32 cards in process and avg. completion rate is 1.25 cards per day So: Cycle time = 32 / 1.25 which is = 25.6 days
  • 100.
  • 101. Problem Statement A: At home, I have 12 bottles of whisky at my bar. I consume and purchase an average of 6 whisky bottles per year. What is the average time each whisky bottle stays in my bar? Problem Statement B: At home, I have 12 bottles of whisky at my bar. In average, I finish (and purchase) one whisky bottle every two months. What is the average time each whisky bottle stays in my bar?
  • 102. Problem Statement A: At home, I have 12 bottles of whisky at my bar. I consume and purchase an average of 6 whisky bottles per year. What is the average time each whisky bottle stays in my bar? Problem Statement B: At home, I have 12 bottles of whisky at my bar. In average, I finish (and purchase) one whisky bottle every two months. What is the average time each whisky bottle stays in my bar? Questions: 1. What is the WIP 2. What is the Throughput? 3. What is the avg. Cycle Time? 4. What is the average lead time?
  • 103. Problem Statement A: At home, I have 12 bottles of whisky at my bar. I consume and purchase an average of 6 whisky bottles per year. What is the average time each whisky bottle stays in my bar? Problem Statement B: At home, I have 12 bottles of whisky at my bar. In average, I finish (and purchase) one whisky bottle every two months. What is the average time each whisky bottle stays in my bar? Questions: 1. What is the WIP 2. What is the Throughput? 3. What is the avg. Cycle Time? 4. What is the average lead time? Answers: Inventory or WIP = 12 (Prob A & B) Throughput is 6 bottles per 12 months (P-A) Average Cycle Time is 2 months (P-B)
  • 104. Way 1: WIP = Throughput X Avg. Lead Time 12 bottles = 6 bottles / 12 months * Avg. LT (12*12)/6 = 24 months is Avg. Lead Time Way 2: Avg. Lead Time = WIP X Avg. Cycle Time Avg, lead time = 12 bottles *2 months/bottle Avg. Lead Time = 24 months
  • 105.
  • 106.
  • 107.
  • 108.
  • 109.
  • 110.
  • 111. Iteration / Release Highlights metrics
  • 116. At present Exploring - Epic Burnup chart with actual SP
  • 117.
  • 118. A system thinking approach