Strategy

1. Positive behaviours
Increase chances of success
Accept
Connect with
Join
Be open
Build on it
Speculate along
with
Share the risk
Listen
approximately
Paraphrase
Deal as an equal
Eliminate rank/status
Give up rights to
punish/discipline
Take on faith
Suspend belief
Assume it can be done
Share the burden of
proof
Acknowledge
Give credit
Protect vulnerable
beginnings
Be attentive
Listen
Be interested
Show approval
Give early
support
Be optimistic
See value in
Focus on what is
going for idea
Take responsibility
for understanding
Waste no energy on
evaluating early
Jump to favourable
conclusions
Set up win/win
Make it no lose
Support conclusions
Value the learning
of mistakes
Use ambiguity
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2. Negative behaviours
Reduce chances of success
Put burden of
proof on others
Ask questions
Cross examine
Give no
feedback
Be non-
committal
Put on a stone
face
Make no
connections
Assume no value
Be dominant
Command
Threaten/ warn
Order
Demand
Be impatient
Nitpick
Interrupt
Be bored
Pull rank
Get angry
Scare
Blame
Act distant
Do not Listen
Be inattentive
Do not join
Use silence
against
Be pessimistic
Preach /moralise
Be judgemental
Be critical
Disapprove
Point out only flaws
Misunderstand
Disagree
Argue or challenge
React negatively
Discount / Put down
Be cynical/sceptical
Correct
Insist on early
precision
Be competitive
Name call /make fun of
Set up win/lose
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