1. ANTHONY J. HYNES
4 Parkwood Drive • St. Peters MO 63376
Cell: 314-660-8278 • ajh1174@gmail.com
SUMMARY
HighlyexperiencedCustomerService Professional. Able tohandle ahighvolume of customersinafast-
pacedenvironment,withminimumsupervision,while maintainingemphasisonthe highestqualityof
customerservice. Excellentlisteningskills,oral andwritten communications. Comfortable interacting
withall levelsof the organizationandpublic. Excellentproblemsolvingandnegotiatingskills. Able to
make decisionsindependentlyandquicklywithminimal escalations. Pridesself onhighlevel of honesty,
integrityanddeterminationtocomplete the taskathand.
SKILLS
 Computer Literate
 Microsoft Windows
 Microsoft Office Pro
 Management
 Computer Assembly
 Computer Troubleshooting
 Internet Knowledgeable
 Solder by Hand
 Analytical/Research Skills
 Extremely Mechanically Inclined
WORK EXPERIENCE
Delivery Driver
Star Wholesale Produce Inc, St. Louis, MO 2014 - 2015
• Review Orders and calculate required cases for loading truck
• Load delivery truck with assistance of forklift
• Issue customer signature on receipt for pickup or delivery
• Collect payments from customers
• Listen to service and quality complaints and give feedback to supervisor about
customer complaints requirements
• Perform routine maintenance checks on vehicle
• Comply with company policies, safety policies procedures
• Meet the requirements of all safety procedures and rules as prescribed by state,
federal the company
Store Manager
Scotty’s Fresh Produce and Deli, Overland, MO 2014 - 2014
• Met customers’ needs by assisting themwith product selections
• Answered customers’ questions and met requests
• Supervised purchasing and inventory
• Prepared food according to customer specifications

2. AnthonyJ.Hynes Page 2.
General Manager
Jimmy John’s Gourmet Sandwiches, St. Louis, MO 2007 - 2014
• Met customers’ needs by preparing food according to customer specifications
• Resolved customer complaints
• Performed weekly and monthly inventory
• Trusted to place daily produce orders and weekly Sysco supply orders
• Supervised all cash, including deposits and change orders
• Interviewed, hired, and terminated employees when necessary to improve the
organization
• Served as a liaison to upper management, recommending changes in employee
salary and benefits as needed
• Worked tirelessly to fill in for employees who were unable to come to work
• Performed minor repairs on equipment
ProductionBaker
Bakers Pride Wholesale Baking Company, Ferguson, MO 2004 - 2007
• Performed all duties relating to the baking process of a wide assortment of items
ranging from bagels to donuts
• Performed maintenance in the areas of equipment and fixtures
VOLUNTEER EXPERIENCE
Sound Engineer
Gateway Church, St. Peters, MO 2013 – Present
• Setting up and shutting down equipment before and after an event
• Talking with artists to determine their sound requirements
• Testing audio equipment to ensure it is working correctly
• Adjusting sound quality and volume to meet the required standards
• Analyzing and resolving audio problems
• Performing basic repairs on faulty audio equipment
• Recording audio in digital format
EDUCATION
Earned GED, 1993
Studied IT Networking
University of Phoenix, 2010-2011