1. Annette Brown
1192 Natchez Trace Marietta, GA 30008 Phone: 339-235-5978
Objective
A professional who effectively serves as the first point of contact for customer related issues. Adept at
successfully solving complex problems.
Education
Argosy University Atlanta, GA Bachelor's Degree Psychology G.P.A 3.1
Achievements
Girls Scout Troop Leader Founder/Director Little Women Club
Recipient Community Development Block Grant CASA Court Appointed Special Advocate
Member of Area IV Neighborhood Coalition
Ability Summary
Exceptional communication Creative problem solver MS Windows proficient
Quick learner Strong client/customer relations
Employment History
Assistant Clerk of Elections
10/2014 - 12/2014 Randstad Atlanta, GA
Registered citizens of the local community to vote.
•Computed, recorded, and proofread data and other information, such as records of information.
•Processed full accounts payable cycle from bill of lading to check disbursement.
Secretary
11/2010 - 05/2014 Georgia Department of Corrections - Marietta Probation Office Marietta, GA
Assisted officers with managing clients on probation.
•Worked directly with chief of probation, officers and other staff members to assist with supervision of
probation.
•Assessed urgency and priorities before accepting or declining telephone calls, appointments and meetings
with Chief of Probation.
•Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing
pertinent case information.
•Reviewed files, records and other documents to obtain information and respond to requests and inquiries.
•Screened all visitors (up to 70 per day) and directed them to the correct employee or office.
•Opened and properly distributed incoming mail.
•Maintained a clean reception area, including lounge and associated areas.
•Earned management trust by serving as key holder, responsibly opening and closing office.
Paraprofessional Accountant
12/2006 - 11/2010 Georgia Department of Corrections - Accounting Department Atlanta, GA
Under minimum supervision assist accounting department manager with the financial tasks for 25 of the states
150 correctional facilities.
•Processed full accounts payable cycle from bill of lading to check disbursement.
•Addressed vendor inquiries, solved problems and provided account or payment information.
•Reviewed source documents such as accounting reports, vouchers and medical billing.
•Coordinated information between managers, auditors, and vendors.