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ANNE ROECEL
RAVELAS
Present Address
#631 Brgy. San Vicente Sto.
Tomas Batangas
Home Address
Purok 6 Brgy. San Antonio
Bay, Laguna
Phone Number
+63 927 801 9226
Email Address
and0907rhey@gmail.com
Reference
AvailableUpon Request
To achieve a soundpositioninthe corporate worldand workfor a progressive
organizationina highlymotivatingandchallengingenvironmentthatprovides
the bestopportunitiestogrow andutilize mypotential tothe fullesttoachieve
the organization’s goal while achieving my personal goals.
Bachelor of Science inCommerce
Major in Marketing
Colegiode SanJuande Letran- Calamba
B.o. Bucal CalambaCity,Laguna
Year 2005-2010
Liceo de Bay
Rizal Ave.SanAgustinBay,Laguna
Year 2001-2005
BusinessProcessOutsourcing International,Inc.
August5, 2013 – Present
Service Delivery Analyst/ Sr.Associate
(April 2015 to Present)
Service Delivery Specialist / Jr. Associate
(August2013 to March 2015)
Job Description:
Manage and administer employee benefits programs. Develop and maintain
procedures for the administration process. Ensure employee benefits data
integrity. Develop and prepare communicationsto employees about benefit
programs, procedures and any other government mandated disclosures.
Responsible for the review/validation and ensure of payroll processing and
reports generation of assigned clients/accounts.
Role Description:
(CompensationandBenefitsAdministration)
 Administers benefit programs based on approved policies and
processes.
Career Objective
Work Experience
Qualification
 Research,resolveandrespondtoall benefits relatedissuesinatimely
and accurate manner.
 Staycurrentwithtrendsandregulatoryissuessurroundingbenefitplan
design and administration.
 Attend functional department team meetings.
 Recommendbenefitplanchangestomanagement;servesascompany
contact with third party vendors providing benefits to employees;
answer questions from employees regarding benefit plans, including
claim resolution.
 Selects,develops,andevaluatespersonnel toensure the effective and
efficient operation of the function.
 Provides Guidance to employees on queries related to the benefits
programs.
 Administers internal and statutory benefitsprocessing (SSS, Pag-ibig,
Philhealth,HDMF,andBIR) whichincludefilingof employeeapplication
for the benefits, updates information, and other related matter.
 Coordinates with broker and ensures timely enrolment, amendment
and cancellation of HMO & Insurance Coverage for all regular
employees.
 Handles the preparation of compensation-related documents such as
Certificate of Contribution, Maternity/Sickness Benefit Computation,
and others.
 Track leaves usage of employees.
 Prepare SSS and Pag-ibig Loan’s payroll instruction as per cut-off with
allotted deductions and prepares payroll template for the directors,
managers, and HR personnel.
 Ensure resolution of customer requests, queries and complaints in
orderto provide a highlevel of customerservice necessarytosupport
the achievement of defined team and company goals.
 Perform administrative duties, such as maintaining schedules,
providing telephone support, and other related functions as required
by employer.
 Responsible for (1) checking that the staff card and staff loan
application is properly accomplished and supporting documentary
requirementsare complete,(2) preparingthe computationof eligibility
as basisof authorizedsignatoriestoendorse the applicationforfurther
processing.
 Processing the Staff Housing Loan documents needed in the
employee’s application, prepare documentsrelated to the insurance
endorsement, and maintenance of the Interest Subsidy Table.
 Coordinate with Finance and secure timely processing payment of
Invoice ensuringaccuracyagainstsupportingrecordsandensuringthe
correct charging of cost to appropriate cost center/s.
 Sometimes acts as benefits liaison between benefits carriers and
employees
 Ensure all documentation for the sale of cars is prepared (including
Letter of Undertaking and BSP Report, as appropriate).
 Responsible for performance evaluation metrics monitoring for the
Supplier and the relevant frequency for review based on the service
being rendered. Considering the materiality of the outsourcing in
assigning BAU management and supervision.
 Prepare Quarterly report covering claim to SCIL within the month
following the reference quarter.
 Responsible for processing, coordinating and facilitating the
administration and maintenance needs of Expat cars.
 Participate in the development, implementation and maintenance of
an employee wellness program.
 Serve as a link between client and employees by handling questions,
interpreting and administering contracts and helping resolve work-
related problems
 Perform difficult staffing duties, including dealing with understaffing,
refereeing disputes, firing employees, and administering disciplinary
procedures.
 Plan,organize,direct,control orcoordinate the personnel,training,or
labor relations activities of an organization.
 Maintainrecordsandcompile statistical reportsconcerningpersonnel-
related data such as hires, transfers, performance appraisals, and
absenteeism rates.
(Payroll Administration)
 Responsible on payroll process of employees (Temphires).
 Responsible for quality and quantity of work.
 Performsandreviewpayrollprocessingbasedonspecificrequirements
of the clients.
 Ensure to encode personnel data of new hires into the system.
 Uploads,encodesclient'spayrollinstructionsinto the payroll system.
 Generates trial run and proof lists.
 Prepares and issues pay slips.
 Maintains records of leave availments
 Reconciliation of company records vs. client records for tax
annualization.
 Collates data and prepares OT/Leaves/Tardiness reports.
 Generates payroll reports from the payroll system – payroll registers,
deductions registers, earnings registers, bank ascii file files.
 Preparation of adhoc reports.
 Responsible toassessthe monthlyadvice forgovernmentremittance.
 Validate and prepares monthly collection lists for remittance and
posting of Statutory Deductions -- contributions and or loans (SSS,
Philhealth, HDMF, Withholding Tax).
 Perform review and process computation of final
pay/retirement/separation and related documents for resigned
employees.
 Review and process Tax and Income Annualization at year-end: (1)
Generation of Tax Register; (2) Preparation of Alphalist; (3) Generates
BIR Form 2316 for active and resigned employees; (4) Alphalist
submission to BIR.
 Responsible withthe preparation of business review with the client.
 Authorized onsite representative in any payroll and benefits
transaction with the client.
SolidSun Builders
November15,2012 – May 15, 2013
SeniorAccounting Staff
(February 2013 – May 2013)
Payrolland BenefitsStaff
(November2012 – January 2013)
Job Description:
Manage or give advice onfinancesforclientsorcompanies.Handle dutiessuch
as makingbillsare paid on time and taxesare deducted,andsuggestmethods
of cutting costs. Also handle collections, compensation and benefits.
Sometimes handle clerical/documentation, and conduct initial interviews,
facilitate assessment tests and call-outs for applicants, whenever the Human
Resources Officer was loaded for some paper works.
Role Description:
 Perform administrative duties, such as maintaining schedules,
providingtelephone support,filing,transcriptionandthe productionof
forms.
 Prepare and handle compensation and benefits such as PAG-IBIG,
Philhealth, SSS, and BIR.
 Prepare payroll as per cut-off with allotted deductions.
 Responsibleforbillingactivities,suchasaccountspayableandaccounts
receivable.
EPSON PrecisionPhilippinesInc.
June 4, 2012 – November4,2012
QualityAssuranceInspector/Auditor
Job Description:
Perform inspections, checks, tests, and sampling procedures of incoming
materials,partsand componentsusedinthe manufacture of devices,partially
assembled or finished devices. Perform review of Device History Records for
release of finished goods.
Role Description:
 Perform inspections of purchased parts, subassemblies or finished
company products according to well defined criteria using standard
physical, mechanical and/ or electrical measurements.
 Rework or reject subassemblies or finished products as required.
 Conduct and document process and system audits using written
procedures as audit standards.
 Accurately document the results of the inspections and testing.
 Maintainall controlleddocumentfilesandtestrecordsina timelyand
accurate manner.
 Coordinate calibration of all test equipment and fixtures
 Monitor critical equipment and instrumentation to ensure proper
operation and calibration.
 Participate in the construction and/or revision of SOPs for the
inspection function.
 Assistinthe writingand updatinginspectionprocedures,protocol and
checklists.
 Evaluate problems and make initial recommendations for possible
corrective action to supervise.
 Work with production management and QualityAssurance to provide
feedback to assemblers regarding accuracy of assembly procedures.
 Performreviewof Device HistoryRecordsandotherdocumentationfor
compliance to established procedures and Good Documentation
Practices.
Accenture,Inc.
May 4, 2010 - December30,2011
BPOData Analyst (Transaction Processing Representative)
Job Description:
Perform data entry and research in various systems and tracking tools. Apply
knowledge of processes and related systems to assist in identifying, assessing
and resolvingissues/problems.Assessand resolve non-standardandstandard
issues or problems. Seek advice and escalate issues when faced with
tasks/problems outside the scope of the work.
Role Description:
(Financial/Billing/ClaimProcessor)
 Process healthcare claim transactions.
 Utilize the mainframe system to process the claims.
 Maintainproductivityandqualitystandardsastheyare determinedby
the business needs on a continuous basis.
 Work with other team members and management to continually
identify process improvements within the organization.
 Cooperate withmanagementandotherbusinesspartnerstocomplete
task/duties as assigned.
 Attend and participate in team meetings.
 Adhere to departmental and specific team policies and procedures.
 Communicate with onshore counterparts via phone, e-mail, or other
means.
 Escalation of issues to direct supervisor.
 Othertask / ad hoc responsibilitiesthatmaybe assignedfromtime to
time.
 Ensure thatindividual&teamqualityof workmeetsorexceedstargets.
 Ensure that individual &teamproductivity meets or exceeds targets.
 Computer Literate (MS Word, Powerpoint,Excel, MS Access, Outlook,
Adobe Photoshop, HR Payroll System (SQL), Jeonsoft System, HRIS,
EBBS system, Peoplesoft, and others);
 Good Communication Skills (English and Filipino);
 Knowledge in Payroll, Statutory and Corporate Benefits, Procurement
Process through oracle, Labor Laws, and US Medical Insurance such
Medicare.
 Strive for continued excellence and always meet the deadlines;
 Abilitytoworkin afastpaced,multi-taskedenvironment,prioritizeand
organize work, and maintain high level confidentiality.
 Self-starter with a proactive work style and positive attitude
 Quick learner who requires minimal supervision and possesses good
problem solving skills
 Responsible andtrustworthy whenhandlingconfidential information
 Payroll Practice Essentials
(June 03, 2016)
 Tax Base Training
(June 04, 2016)
I hereby affirm that all information given above is true and correct.
ANNEROECEL T. RAVELAS
Applicant’sSignature
Seminar/s Attended
Professional Skills

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anne resume new format

  • 1. ANNE ROECEL RAVELAS Present Address #631 Brgy. San Vicente Sto. Tomas Batangas Home Address Purok 6 Brgy. San Antonio Bay, Laguna Phone Number +63 927 801 9226 Email Address and0907rhey@gmail.com Reference AvailableUpon Request To achieve a soundpositioninthe corporate worldand workfor a progressive organizationina highlymotivatingandchallengingenvironmentthatprovides the bestopportunitiestogrow andutilize mypotential tothe fullesttoachieve the organization’s goal while achieving my personal goals. Bachelor of Science inCommerce Major in Marketing Colegiode SanJuande Letran- Calamba B.o. Bucal CalambaCity,Laguna Year 2005-2010 Liceo de Bay Rizal Ave.SanAgustinBay,Laguna Year 2001-2005 BusinessProcessOutsourcing International,Inc. August5, 2013 – Present Service Delivery Analyst/ Sr.Associate (April 2015 to Present) Service Delivery Specialist / Jr. Associate (August2013 to March 2015) Job Description: Manage and administer employee benefits programs. Develop and maintain procedures for the administration process. Ensure employee benefits data integrity. Develop and prepare communicationsto employees about benefit programs, procedures and any other government mandated disclosures. Responsible for the review/validation and ensure of payroll processing and reports generation of assigned clients/accounts. Role Description: (CompensationandBenefitsAdministration)  Administers benefit programs based on approved policies and processes. Career Objective Work Experience Qualification
  • 2.  Research,resolveandrespondtoall benefits relatedissuesinatimely and accurate manner.  Staycurrentwithtrendsandregulatoryissuessurroundingbenefitplan design and administration.  Attend functional department team meetings.  Recommendbenefitplanchangestomanagement;servesascompany contact with third party vendors providing benefits to employees; answer questions from employees regarding benefit plans, including claim resolution.  Selects,develops,andevaluatespersonnel toensure the effective and efficient operation of the function.  Provides Guidance to employees on queries related to the benefits programs.  Administers internal and statutory benefitsprocessing (SSS, Pag-ibig, Philhealth,HDMF,andBIR) whichincludefilingof employeeapplication for the benefits, updates information, and other related matter.  Coordinates with broker and ensures timely enrolment, amendment and cancellation of HMO & Insurance Coverage for all regular employees.  Handles the preparation of compensation-related documents such as Certificate of Contribution, Maternity/Sickness Benefit Computation, and others.  Track leaves usage of employees.  Prepare SSS and Pag-ibig Loan’s payroll instruction as per cut-off with allotted deductions and prepares payroll template for the directors, managers, and HR personnel.  Ensure resolution of customer requests, queries and complaints in orderto provide a highlevel of customerservice necessarytosupport the achievement of defined team and company goals.  Perform administrative duties, such as maintaining schedules, providing telephone support, and other related functions as required by employer.  Responsible for (1) checking that the staff card and staff loan application is properly accomplished and supporting documentary requirementsare complete,(2) preparingthe computationof eligibility as basisof authorizedsignatoriestoendorse the applicationforfurther processing.  Processing the Staff Housing Loan documents needed in the employee’s application, prepare documentsrelated to the insurance endorsement, and maintenance of the Interest Subsidy Table.  Coordinate with Finance and secure timely processing payment of Invoice ensuringaccuracyagainstsupportingrecordsandensuringthe correct charging of cost to appropriate cost center/s.  Sometimes acts as benefits liaison between benefits carriers and employees  Ensure all documentation for the sale of cars is prepared (including Letter of Undertaking and BSP Report, as appropriate).
  • 3.  Responsible for performance evaluation metrics monitoring for the Supplier and the relevant frequency for review based on the service being rendered. Considering the materiality of the outsourcing in assigning BAU management and supervision.  Prepare Quarterly report covering claim to SCIL within the month following the reference quarter.  Responsible for processing, coordinating and facilitating the administration and maintenance needs of Expat cars.  Participate in the development, implementation and maintenance of an employee wellness program.  Serve as a link between client and employees by handling questions, interpreting and administering contracts and helping resolve work- related problems  Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.  Plan,organize,direct,control orcoordinate the personnel,training,or labor relations activities of an organization.  Maintainrecordsandcompile statistical reportsconcerningpersonnel- related data such as hires, transfers, performance appraisals, and absenteeism rates. (Payroll Administration)  Responsible on payroll process of employees (Temphires).  Responsible for quality and quantity of work.  Performsandreviewpayrollprocessingbasedonspecificrequirements of the clients.  Ensure to encode personnel data of new hires into the system.  Uploads,encodesclient'spayrollinstructionsinto the payroll system.  Generates trial run and proof lists.  Prepares and issues pay slips.  Maintains records of leave availments  Reconciliation of company records vs. client records for tax annualization.  Collates data and prepares OT/Leaves/Tardiness reports.  Generates payroll reports from the payroll system – payroll registers, deductions registers, earnings registers, bank ascii file files.  Preparation of adhoc reports.  Responsible toassessthe monthlyadvice forgovernmentremittance.  Validate and prepares monthly collection lists for remittance and posting of Statutory Deductions -- contributions and or loans (SSS, Philhealth, HDMF, Withholding Tax).  Perform review and process computation of final pay/retirement/separation and related documents for resigned employees.  Review and process Tax and Income Annualization at year-end: (1) Generation of Tax Register; (2) Preparation of Alphalist; (3) Generates BIR Form 2316 for active and resigned employees; (4) Alphalist submission to BIR.
  • 4.  Responsible withthe preparation of business review with the client.  Authorized onsite representative in any payroll and benefits transaction with the client. SolidSun Builders November15,2012 – May 15, 2013 SeniorAccounting Staff (February 2013 – May 2013) Payrolland BenefitsStaff (November2012 – January 2013) Job Description: Manage or give advice onfinancesforclientsorcompanies.Handle dutiessuch as makingbillsare paid on time and taxesare deducted,andsuggestmethods of cutting costs. Also handle collections, compensation and benefits. Sometimes handle clerical/documentation, and conduct initial interviews, facilitate assessment tests and call-outs for applicants, whenever the Human Resources Officer was loaded for some paper works. Role Description:  Perform administrative duties, such as maintaining schedules, providingtelephone support,filing,transcriptionandthe productionof forms.  Prepare and handle compensation and benefits such as PAG-IBIG, Philhealth, SSS, and BIR.  Prepare payroll as per cut-off with allotted deductions.  Responsibleforbillingactivities,suchasaccountspayableandaccounts receivable. EPSON PrecisionPhilippinesInc. June 4, 2012 – November4,2012 QualityAssuranceInspector/Auditor Job Description: Perform inspections, checks, tests, and sampling procedures of incoming materials,partsand componentsusedinthe manufacture of devices,partially assembled or finished devices. Perform review of Device History Records for release of finished goods. Role Description:  Perform inspections of purchased parts, subassemblies or finished company products according to well defined criteria using standard
  • 5. physical, mechanical and/ or electrical measurements.  Rework or reject subassemblies or finished products as required.  Conduct and document process and system audits using written procedures as audit standards.  Accurately document the results of the inspections and testing.  Maintainall controlleddocumentfilesandtestrecordsina timelyand accurate manner.  Coordinate calibration of all test equipment and fixtures  Monitor critical equipment and instrumentation to ensure proper operation and calibration.  Participate in the construction and/or revision of SOPs for the inspection function.  Assistinthe writingand updatinginspectionprocedures,protocol and checklists.  Evaluate problems and make initial recommendations for possible corrective action to supervise.  Work with production management and QualityAssurance to provide feedback to assemblers regarding accuracy of assembly procedures.  Performreviewof Device HistoryRecordsandotherdocumentationfor compliance to established procedures and Good Documentation Practices. Accenture,Inc. May 4, 2010 - December30,2011 BPOData Analyst (Transaction Processing Representative) Job Description: Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolvingissues/problems.Assessand resolve non-standardandstandard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work. Role Description: (Financial/Billing/ClaimProcessor)  Process healthcare claim transactions.  Utilize the mainframe system to process the claims.  Maintainproductivityandqualitystandardsastheyare determinedby the business needs on a continuous basis.  Work with other team members and management to continually identify process improvements within the organization.  Cooperate withmanagementandotherbusinesspartnerstocomplete task/duties as assigned.  Attend and participate in team meetings.  Adhere to departmental and specific team policies and procedures.  Communicate with onshore counterparts via phone, e-mail, or other means.
  • 6.  Escalation of issues to direct supervisor.  Othertask / ad hoc responsibilitiesthatmaybe assignedfromtime to time.  Ensure thatindividual&teamqualityof workmeetsorexceedstargets.  Ensure that individual &teamproductivity meets or exceeds targets.  Computer Literate (MS Word, Powerpoint,Excel, MS Access, Outlook, Adobe Photoshop, HR Payroll System (SQL), Jeonsoft System, HRIS, EBBS system, Peoplesoft, and others);  Good Communication Skills (English and Filipino);  Knowledge in Payroll, Statutory and Corporate Benefits, Procurement Process through oracle, Labor Laws, and US Medical Insurance such Medicare.  Strive for continued excellence and always meet the deadlines;  Abilitytoworkin afastpaced,multi-taskedenvironment,prioritizeand organize work, and maintain high level confidentiality.  Self-starter with a proactive work style and positive attitude  Quick learner who requires minimal supervision and possesses good problem solving skills  Responsible andtrustworthy whenhandlingconfidential information  Payroll Practice Essentials (June 03, 2016)  Tax Base Training (June 04, 2016) I hereby affirm that all information given above is true and correct. ANNEROECEL T. RAVELAS Applicant’sSignature Seminar/s Attended Professional Skills