Freelance Senior Consultant Resume

1. PUBLIC
ANNE HEPNER
Freelance Senior Consultant
4 rue Constance, 75018 Paris, France
Email: annehepner@yahoo.fr
Mobile : + 33 (0) 6 13 61 39 28
International mobility (French, English, Spanish spoken)
PROFILE
A Prince 2 certified senior consultant with 15 years of experience in Financial Services and international exposure across
London and Paris. Specialisation in change management, based on a successful track record in strategic and large-scale
program/project management and business analysis delivery.
Expert in problem solving in complex environments, result oriented, with cross functional and people management skills. A
strong communicator and a team player, with leadership and capacity to collaborate at all levels and act on behalf of Board
and Senior Management.
EMPLOYMENT HISTORY (1/2)
Since 2017
2015-2017
2012- 2014
Paris
(18 months)
London
(10 months)
2007-2012
FREELANCE SENIOR CONSULTANT IN FINANCIAL SERVICES
 Regulatory Change Manager, Client Management Group, HSBC (Since Dec. 2017) - Paris
~ Analysed and improved organisational processes to reduce risk and made recommendation
on KYC related activities
~ Managed change and projects: implementation of new communication tools to automate
process, Brexit client migration
~ Supported MIFID II implementation
 Functional architect, SGSS (3 months, 2017) - Paris
 Business Development, PriceWaterHouseCoopers (4 months, 2017) - Luxembourg
PERSONAL DEVELOPMENT, INTERNATIONAL TRAVELLING
 Training with l'Alliance Française, Language Certifications
ROYAL BANK of SCOTLAND, PARIS & LONDON - OPERATIONS CHANGE MANAGER, EMEA &
FRANCE/BELGIUM/LUXEMBOURG
 Implemented 12-country Executive Working Groups for a 2 year regulatory program: project
management tool design, risk/issue identification and prioritization liaising with cross functional
stakeholders
 Managed process offshoring to achieve efficiency gains within a restructuring context
 Coordinated local/central teams for mandatory, regulatory and discretionary project delivery
 Program Management Officer for 8 EMEA countries: risks, issues and action plan management
 Managed changes for EMEA Branches to rationalize global operating model and costs
 Recommended on EMEA Electronic-Statement implementation
CSC - COMPUTER SCIENCES CORPORATION, PARIS - MANAGEMENT CONSULTANT,
FINANCIAL SERVICES
The following management consultancy assignments have been successfully delivered on behalf of
clients:
 Apax Partners - Private Equity - Paris (3 months)
Consultant, software change opportunity - Recommended a fund administration software
solution out of 2 vendors
 Caceis-Fastnet - Fund Administration Services - Paris and Luxembourg (9 months)
Program Management Officer and Change Manager - Online services program
~ Coordinated 8 streams (IT and business lines): monitored planning, action plan and risks,
reported to the Executive Committee and facilitated the governance committees
~ Managed the implementation of the IT Help Desk in Luxembourg
 Robeco Gestion AM - Rabobank Group - Paris (3 months)
Consultant, split management project - Defined a SLA on back office activities and SMA on
support departments, assessed split impact on processes
 Société Générale CIB - Paris (6 months)
COO Program Management Officer - 3 year global operating model transformation program
~ Re-designed Program Management Office function: new governance and reporting processes
for 63 initiatives
~ Coordinated Business Lines Managers with COO Management, reviewed and challenged
progress, reported budget
 Natixis Eurotitres - Retail Custodian - Paris (7 months)
Support for Executive Management - 2 year operating model transformation program -
Operations Department
~ Followed up and reported program progress to Executive Committee
~ Proposed recommendations to improve client reporting process

2. PUBLIC
EMPLOYMENT HISTORY (2/2)
2004 -2006
2004
2003
2001-2003
 Natixis Eurotitres - Retail Custodian - Paris (5 months)
Project Manager - Back office streamlining program - Organisation and Quality Department
~ Mapped existing processes and analysed migration organisational impacts
~ Managed back office transfers across three geographically distant locations
 Société Générale CIB - Paris and London (8 months)
Project manager for the implementation of a resilient organisation - FED’s guidelines
~ Implemented a Treasury Back Office organisation between Paris and London
~ Optimised the treasury position management activity by implementing a monthly rotation
 AFTI - French Association of Securities Professionals - Paris (2 months)
Coordinator for 2 Market initiatives: T2S and CCBM2 - European Central Bank consultation
project
 RBC Dexia Investor Services Bank - Fund Administration - Paris (9 months)
Project manager for business process reengineering following a software migration
~ Documented internal control procedures (accounting, static data and reporting
departments)Proposed improvements to reduce operational risks
 Natixis - Retail Custodian - Reims (2 months)
Project Manager for accounting department optimisation - Lean Six Sigma project
TOCQUEVILLE FINANCE, PARIS - INTERNAL CONTROLLER, AUDIT & COMPLIANCE
 Implemented asset and fund management procedures compliant with the regulation, acted as key
contact point for the « French Financial Securities Authority »
 Monitored and tested programs in line with regulatory procedures and policies
CM-CIC SECURITIES, PARIS - STRATEGY ANALYST
NEUFLIZE OBC, ABN AMRO GROUP, PARIS - QUANTITATIVE ANALYST
BRITISH & AMERICAN INVESTMENT TRUST PLC, LONDON - BACK OFFICE ADMINISTRATOR
EDUCATION
2012
2008
2001
2000-2001
1999-2000
1998-1999
1994-1998
PRINCE2 CERTIFICATION - FOUNDATION LEVEL - Paris
LEAN SIX SIGMA GREEN BELT CERTIFICATION - CSC - Paris
CIMA FOUNDATION LEVEL - London
ERASMUS EXCHANGE PROGRAM - Facultad de Ciencias Economicas - Barcelona
(Programme d’échange Erasmus - DESS « Sciences Economiques » - Institut Administration des
Entreprises de Nancy 2, Universitat de Barcelona)
MASTER IN BUSINESS ADMINISTRATION - Business Management Institute - Nancy 2 University
(DESS « Certificat d’Aptitude à l’Administration des Entreprises » - Institut Administration des
Entreprises)
MASTER IN MICROECONOMICS - Major in econometrics - Panthéon Sorbonne University - Paris
(DEA « Microéconomie Appliquée » - Econométrie - Université Paris 1 Panthéon Sorbonne, France)
BA Hons IN ECONOMICS - Nancy 2 University
(Maîtrise en Sciences Economiques, option « Economie Industrielle », Université Nancy 2, France)
OTHER
Languages
Computer skills
Interests
French: mother tongue
English: International English Language Testing System Certification, Band Score 7
Spanish: fluent
Microsoft Office Package, Visio, Bloomberg, Thomson Reuters Datastream, Factset
Kitesurfing (member of a Kitesurfing Association, competition level), wakeboarding, fitness,
windsurfing, skiing, travelling