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Surviving The Tough Decisions

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Presented by Jane Arsenault of FIO Partners, LLC at the "Power of Partnering" Session held in November 2009

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Surviving The Tough Decisions

  1. 1. Power of Partnering<br />Jane arsenault, mba<br />Fio partners, llc<br />Surviving the Tough Decisions<br />
  2. 2. Coping Strategies <br />
  3. 3. Coping Strategies<br />
  4. 4. Impact on Relationships<br />
  5. 5.
  6. 6.
  7. 7. Maintain Organizational Cohesion as Change Occurs<br />
  8. 8. Strategic Management Model<br />Board of Directors<br />Task #2<br />Design or re-design the core<br />Executive Leadership<br />Task #1<br />Align leadership on vision, mission, values, elements of strategic management<br />Relational <br />Strategy<br />Programmatic<br />Strategy<br />Systems Participation<br />Fund<br />Development<br />Marketing/<br />Public Relations<br />Program Goals<br />Strategies<br />Tactics<br />Outcomes<br />Leadership<br />Core<br />Safeguards and Support<br />Organization Improvements<br />Task #3<br />Create or adjust supports and safeguards<br />Financial Management<br />Information Management<br />Human Resources<br />Risk Management<br />Physical Plant<br />Organizational Climate<br />Quality <br />Assurance<br />Organizational <br />Learning<br />Task #4<br />Enact ways to improve the organization<br />All four tasks take place with continuous input and interaction with the organization’s environment.<br />
  9. 9. HOW AN ORGANIZATION CHOOSES TO MANAGE ITS INTERACTIONS with<br />Organizations that create or publish information about your field of service, including accrediting<br />bodies<br />Membership organizations at the national, state or local level that advocate for issues related to your program areas<br />ORGANIZATIONS THAT REGULATE AND/OR FUND THE SERVICES YOU PROVIDE<br />Agencies with whom you compete for consumers and who provide the same or similar services<br />Agencies to whom your agency refers consumers for allied services<br />Agencies who refer consumers to your programs for allied services<br />Systems Participation<br />
  10. 10. Continue to Manage Change<br />
  11. 11. William Bridges: Transitions<br />Three-Phase Model<br />Endings<br />Neutral Zone<br />Beginnings<br />
  12. 12. William Bridges: Transitions<br />Endings<br />Every transition begins with an ending<br />Each of us develops our own response to endings<br />Disengagment, Dismantling, Disidentification, Disenchantment, Disorientation<br />You must experience <br />an ending!!<br />
  13. 13. William Bridges: Transitions<br />Neutral Zone<br /><ul><li>Defined as the period that lies between endings and beginnings – “a nowhere between two somewheres”
  14. 14. Can be a difficult time…but also creative!
  15. 15. Old habits are extinguished, and new ones are created</li></li></ul><li>William Bridges: Transitions<br />Beginnings<br /><ul><li>Similar to endings, each individual has their own style to beginnings
  16. 16. Can be new relationships, place, project - or state of mind
  17. 17. The ending makes the beginning possible </li></li></ul><li>Manage Morale Issues<br />
  18. 18. William Bridges: Transitions<br />Three-Phase Model<br />Endings<br />Neutral Zone<br />Beginnings<br />
  19. 19. Leading Change during…<br />Endings<br /><ul><li>Identify Who’s Losing What
  20. 20. Accept Reality And Importance Of Subjective Losses
  21. 21. Expect and Accept Signs of Grieving
  22. 22. Compensate for Losses
  23. 23. Give People Information and Do It Again and Again
  24. 24. Create Rituals to Mark Endings
  25. 25. Connect Endings with What Really Matters</li></li></ul><li>Leading Change through the…<br />Neutral Zone<br /><ul><li>Normalize the Neutral Zone
  26. 26. Create Temporary Systems for the Neutral Zone
  27. 27. Strengthen Intragroup Connections
  28. 28. Use a Transition Monitoring Team – the “Beat” Team
  29. 29. Use the Neutral Zone Creatively</li></li></ul><li>Cultivate You Own Skill Set<br />
  30. 30. Support the people who remain<br />
  31. 31. Don’t confuse the ends and the means<br />
  32. 32. Know when to fold<br />
  33. 33. Know when and how to fight<br />
  34. 34. Know when and how to make tough calls<br />
  35. 35. Know how to shrink<br />
  36. 36. Play well with others/ make friends quickly<br />
  37. 37. Control your own destiny<br />
  38. 38. Jane arsenault<br />jane@fiopartners.com<br />www.fiopartners.com<br />Q & A<br />