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TOP 10 Learning Concepts  Chapter 15: Designing and Managing Integrated Marketing Channels Medina, Anna Liza O. 15 April 2011 http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed.
Contents: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed.
Concept 1:  Importance & Development of Channels  http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Role of Marketing Channels:  potential  buyers     profitable  customers
Concept 1:  Importance & Development of Channels  http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Concept 1:  Importance & Development of Channels  http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. ,[object Object],[object Object],[object Object],[object Object]
Concept 2:  Types of Customers http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed.
Concept 3:  Channel Functions  http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Channel Member Functions Gather Info Persuasive Comm. Price  & Terms Finance Inventories Assume Risks Provide  Storage Buyers Payment Of bills Oversee Actual Transfer Of ownership
Concept 3:  Channel Flows  http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. 2 Types Forward Flow: Activity stems from the company    Consumer Backward Flow: Activity from the Consumer    Company
Concept 4:  Channel Levels  http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Zero level Channel One level Channel Three level Channel Manufacturer Final Customer e.g. Mail order, Telemarketing, Internet selling etc  Retailer Customer e.g. Wholesaler & Retailer 3+ Intermediaries Customer e.g.  Wholesalers    Jobbers     small retailers
Concept 5:  Channel – Design Decision http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed.
Concept 6:  Identifying & Evaluating Major Channel Alternatives http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. ,[object Object],[object Object]
Concept 6:  Identifying & Evaluating Major Channel Alternatives http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. ,[object Object],[object Object]
Concept 6:  Identifying & Evaluating Major Channel Alternatives http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. ,[object Object],[object Object]
Concept 7:  Channel Management Decisions http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Selecting Channel Members Training and Motivating Channel Members Evaluating Channel Members Modifying Channel Design And Arrangements
Concept 8:  Channel Integration & Systems http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. WHAT IS WHAT IS
Concept 9:  Channel Conflict http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed.
Concept 10:  E-Commerce Marketing Practices http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Pure – Click  & Brick ClickCompanies Search Engines Internet Service Provider Commerce Sites Transaction Site Content Site Enabler Sites
Concept 10:  E-Commerce Marketing Practices http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Brick and Click Companies Search Engines Internet Service Provider Commerce Sites Transaction Site Content Site Enabler Sites
Summary: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed.
TOP 10 Learning Concepts  Chapter 15:Designing and Managing Integrated Marketing Channels Medina, Anna Liza O. 15 April 2011 http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed.

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Top 10 Learning concepts: Chapter 15

  • 1. TOP 10 Learning Concepts Chapter 15: Designing and Managing Integrated Marketing Channels Medina, Anna Liza O. 15 April 2011 http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed.
  • 2.
  • 3. Concept 1: Importance & Development of Channels http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Role of Marketing Channels: potential buyers  profitable customers
  • 4.
  • 5.
  • 6. Concept 2: Types of Customers http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed.
  • 7. Concept 3: Channel Functions http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Channel Member Functions Gather Info Persuasive Comm. Price & Terms Finance Inventories Assume Risks Provide Storage Buyers Payment Of bills Oversee Actual Transfer Of ownership
  • 8. Concept 3: Channel Flows http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. 2 Types Forward Flow: Activity stems from the company  Consumer Backward Flow: Activity from the Consumer  Company
  • 9. Concept 4: Channel Levels http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Zero level Channel One level Channel Three level Channel Manufacturer Final Customer e.g. Mail order, Telemarketing, Internet selling etc Retailer Customer e.g. Wholesaler & Retailer 3+ Intermediaries Customer e.g. Wholesalers  Jobbers  small retailers
  • 10. Concept 5: Channel – Design Decision http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed.
  • 11.
  • 12.
  • 13.
  • 14. Concept 7: Channel Management Decisions http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Selecting Channel Members Training and Motivating Channel Members Evaluating Channel Members Modifying Channel Design And Arrangements
  • 15. Concept 8: Channel Integration & Systems http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. WHAT IS WHAT IS
  • 16. Concept 9: Channel Conflict http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed.
  • 17. Concept 10: E-Commerce Marketing Practices http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Pure – Click & Brick ClickCompanies Search Engines Internet Service Provider Commerce Sites Transaction Site Content Site Enabler Sites
  • 18. Concept 10: E-Commerce Marketing Practices http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Brick and Click Companies Search Engines Internet Service Provider Commerce Sites Transaction Site Content Site Enabler Sites
  • 19.
  • 20. TOP 10 Learning Concepts Chapter 15:Designing and Managing Integrated Marketing Channels Medina, Anna Liza O. 15 April 2011 http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed.