7. Concept 3: Channel Functions http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Channel Member Functions Gather Info Persuasive Comm. Price & Terms Finance Inventories Assume Risks Provide Storage Buyers Payment Of bills Oversee Actual Transfer Of ownership
8. Concept 3: Channel Flows http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. 2 Types Forward Flow: Activity stems from the company Consumer Backward Flow: Activity from the Consumer Company
9. Concept 4: Channel Levels http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Zero level Channel One level Channel Three level Channel Manufacturer Final Customer e.g. Mail order, Telemarketing, Internet selling etc Retailer Customer e.g. Wholesaler & Retailer 3+ Intermediaries Customer e.g. Wholesalers Jobbers small retailers
14. Concept 7: Channel Management Decisions http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. Selecting Channel Members Training and Motivating Channel Members Evaluating Channel Members Modifying Channel Design And Arrangements
15. Concept 8: Channel Integration & Systems http://annalimedina.blogspot.com Kotler, Keller, Marketing Management, 13th ed. WHAT IS WHAT IS