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Guidelines for
tourism partnerships
and concessions in
protected areas
Anna Spenceley
31 May 2017
Time Block 1
Why we are here
•  Secretariat of the Convention
on Biological Diversity work on
biodiversity and tourism
•  Under-use of tourism to finance
conservation in protected areas
•  Need identified for guidelines,
better capacity and networks
IUCN World Commission on Protected Areas
(WCPA) Specialist Group
Voluntary technical network (420+)
Specialists on tourism and protected areas and
areas of particular importance to biodiversity
Who we are
Strategy	and	fundraising:	Anna	Spenceley	(Chair)	
	
Communi:es	&	Heritage:	Sue	Snyman	(Vice	chair)	
Biodiversity:	Yu-Fai	Leung	
Economics:	Barbara	Engels	
	
	
Knowledge	development:	Megan	Epler	Wood	
Capacity	building:	Thiago	Souza	
	
Membership:	Elena	Nikolaeva	
Communica:on:	Ron	Mader	
IUCN	focal	point:	Giulia	Carbone	
Our ExCo
Our team
Mary-
Anne
Merle
SuePaulAnna
Terri
Our participants
Richard
Mayando
Lilian
Titie
Vitalis
Harun
Lizy
Catherine
Chizamoka
Rantonirina
Bigani
Participant pre-workshop survey
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
Protected area
authority
For-profit companies Not-profit
organisations
Local community
organizations
Another government
department
A joint-venture
company (PPP, etc.)
What type of organizations run different protected areas in your
country?
What is the main source of financing for your protected area/s now?
0%	 10%	 20%	 30%	 40%	 50%	 60%	 70%	 80%	 90%	 100%	
Restaurants	
Specialized	training	programs	(e.g.	mountain	climbing,	
Membership	program	for	visitors	
Transport:	buses,	taxis,	car	rentals	
Retail:	Grocery	food,	souvenirs,	equipment	(sale/hire)	
Special	events:	sports,	music,	dancing,	and	displays	
Programme	encouraging	dona:ons	from	tourists	
Reserva:ons	and	sales	
Communica:ons:	Wifi	access,	cellphone	coverage	
Guided	trips	and	tours:	vehicle	based,	balloon,	boat,	canoe	
Accommoda:on	(e.g.	hotels,	lodges,	chalets,	campsites	etc)	
Medical	services,	search	and	rescue	
Basic	services:	Washrooms	and	toilets,	cleaning,	laundry	
Services	and	facili:es	for	volunteers	
Museum	and	archive	
Waste	collec:on	and	management	(including	recycling)	
Power:	Electricity,	fuel,	gas,	petrol	
Informa:on:	Visitor	centre,	informa:on	boards,	educa:on,	
Infrastructure:	Tourist	roads,	hiking	trails,	4x4	trails,	landing	
Specialised	research	facili:es		
Policing	and	security	
Protected	area	authority/government	 Concessionnaire	 License	holder	 Permit	holder	 Don't	know	 Not	applicable	
Which of the following tourist services are currently provided in
your most visited protected area and who provides them?
0%	 10%	 20%	 30%	 40%	 50%	 60%	 70%	 80%	 90%	 100%	
Restaurants	
Transport:	buses,	taxis,	car	rentals	
Retail:	Grocery	food,	souvenirs,	equipment	(sale/hire)	
Special	events:	sports,	music,	dancing,	and	displays	
Accommoda:on	(e.g.	hotels,	lodges,	chalets,	campsites	etc)	
Reserva:ons	and	sales	
Guided	trips	and	tours:	vehicle	based,	balloon,	boat,	canoe	
Specialized	training	programs	(e.g.	mountain	climbing,	
Basic	services:	Washrooms	and	toilets,	cleaning,	laundry	
Membership	programme	for	visitors,	such	as	the	SANParks	
Communica:ons:	Wifi	access,	cellphone	coverage	
Waste	collec:on	and	management	(including	recycling)	
Medical	services,	search	and	rescue	
Infrastructure:	Tourist	roads,	hiking	trails,	4x4	trails,	landing	
Power:	Electricity,	fuel,	gas,	petrol	
Programme	encouraging	dona:ons	from	tourists	
Specialised	research	facili:es		
Services	and	facili:es	for	volunteers	
Museum	and	archive	
Informa:on:	Visitor	centre,	informa:on	boards,	educa:on,	
Policing	and	security	
Protected	area	authority/government	 Concessionnaire	 License	holder	 Permit	holder	 Don't	know	 Not	applicable	
Which of the following tourist services are planned for your protected
areas in the future and who might provide them?
Our process
	
Beger	
concessions	
and	
partnerships	
Needs	
assessment	
Guidelines	
Networking	
Capacity	
development	
Planning	
addi:onal	
ac:ons
Our process
	
Beger	
concessions	
and	
partnerships	
Needs	
assessment	
Guidelines	
Networking	
Capacity	
development	
Planning	
addi:onal	
ac:ons
The needs assessment
•  Online questionnaire
•  Sent to 400+ people
•  72 responses (18%): 67 usable
•  Most responses from Africa (70%) + USA,
UK, South America, Asia
Our process
	
Beger	
concessions	
and	
partnerships	
Needs	
assessment	
Guidelines	
Networking	
Capacity	
development	
Planning	
addi:onal	
ac:ons
New
guideline
needs
Build on guidelines & initiatives
	
ublications Services Unit
219c Huntingdon Road
Cambridge, CB3 0DL, UK
Tel: + 44 1223 277894
Fax: + 44 1223 277175
E-mail: info@iucn.org
www.iucn.org/bookstore Best Practice Protected Area Guidelines Series No. 8
IUCN
World Commission on Protected Areas (WCPA)
The World Conservation Union
Sustainable Tourism
in Protected Areas
Guidelines for Planning
and Management
Paul F. J. Eagles, Stephen F. McCool
and Christopher D. Haynes
Adrian Phillips, Series Editor
SustainableTourisminProtectedAreas:GuidelinesforPlanningandManagement
he world’s number
d protected areas are
ncreasing proportion
ive to manage tourist
t visitors can
cted areas without
hey come to see.
Review Copy
5 November 2014
Tourism and Visitor Management
in Protected Areas
Guidelines for sustainability
Edited by Yu Fai Leung, Anna Spenceley, Glen Hvenegaard and Ralf Buckley,
in collaboration with 54 contributors, Craig Groves, Series Editor
Developing Capacity for a Protected Planet
Best Practice Protected Area Guidelines Series No. XX
Awareness of existing guidelines
0%	
10%	
20%	
30%	
40%	
50%	
60%	
70%	
80%	
90%	
100%	
Tourism	Concessions	in	Protected	Natural	Areas	
(UNDP)	
An	Introduc:on	to	Tourism	concessioning	(World	Bank	
Group)	
SADC	TFCA	Tourism	Concession	Guidelines	(GiZ)	
Yes	 No	 I	use	this	guide
Existing materials
•  Draft CBD guidelines
•  UNDP, IFC, SADC
guidelines
•  Country guidelines
•  Case studies
•  Tools and templates
Image	©	Aiia	via	Pixabay
DRAFT
Our process
	
Beger	
concessions	
and	
partnerships	
Needs	
assessment	
Guidelines	
Networking	
Capacity	
development	
Planning	
addi:onal	
ac:ons
0%	 10%	 20%	 30%	 40%	 50%	 60%	 70%	 80%	 90%	 100%	
Tourism	service	pricing/fee	sejng		
Legal	liability		
Recruitment	and	management	of	volunteers		
Concession	contract	design/feasibility		
Tourism	marke:ng/promo:on		
Hospitality	services	
Procurement	(e.g.	tendering)		
Contrac:ng	and	contract	management		
Business	management		
Personnel	management		
Legisla:on	and	regula:ons		
Tourism	management		
Local	community	involvement	and	management		
Yes	 No	 Some	
Capacity
building
needs
0%	 10%	 20%	 30%	 40%	 50%	 60%	 70%	 80%	 90%	 100%	
Understanding	the	overall	procurement	process		
Evalua:ng	tender	documents	
Decision	processes	on	outsourcing	compared	to		insourcing	
Marke:ng	of	PAs	and	available	concessions	
Understanding	the	contrac:ng	process	
Understanding	the	benefits	and	disbenefits	of	outsourcing	compared	to	
insourcing	
Understanding	PA	tourism	
Monitoring	and	evalua:ng	tourism	concessionaires	
Budge:ng	and	financing	of	tourism	concessions	
Working	with/engaging	the	private	sector	
Pricing	for	tourism	concessions	
Sustainability	of	tourism	concessions	
Case	study	examples	
Understanding	tourism	concession	processes	
Developing	a	tourism	concession	plan	for	your	PAs	
5	(very	important)	 4	 3	 2	 1	(not	important)	 0	(didn't	answer)	
Workshop
content
Our workshop agenda
Our workshop agenda

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Guidelines for tourism partnerships and concessions in protected areas, Anna Spenceley

  • 1. Guidelines for tourism partnerships and concessions in protected areas Anna Spenceley 31 May 2017 Time Block 1
  • 2. Why we are here •  Secretariat of the Convention on Biological Diversity work on biodiversity and tourism •  Under-use of tourism to finance conservation in protected areas •  Need identified for guidelines, better capacity and networks
  • 3. IUCN World Commission on Protected Areas (WCPA) Specialist Group Voluntary technical network (420+) Specialists on tourism and protected areas and areas of particular importance to biodiversity Who we are
  • 7. Participant pre-workshop survey 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% Protected area authority For-profit companies Not-profit organisations Local community organizations Another government department A joint-venture company (PPP, etc.) What type of organizations run different protected areas in your country?
  • 8. What is the main source of financing for your protected area/s now?
  • 9. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Restaurants Specialized training programs (e.g. mountain climbing, Membership program for visitors Transport: buses, taxis, car rentals Retail: Grocery food, souvenirs, equipment (sale/hire) Special events: sports, music, dancing, and displays Programme encouraging dona:ons from tourists Reserva:ons and sales Communica:ons: Wifi access, cellphone coverage Guided trips and tours: vehicle based, balloon, boat, canoe Accommoda:on (e.g. hotels, lodges, chalets, campsites etc) Medical services, search and rescue Basic services: Washrooms and toilets, cleaning, laundry Services and facili:es for volunteers Museum and archive Waste collec:on and management (including recycling) Power: Electricity, fuel, gas, petrol Informa:on: Visitor centre, informa:on boards, educa:on, Infrastructure: Tourist roads, hiking trails, 4x4 trails, landing Specialised research facili:es Policing and security Protected area authority/government Concessionnaire License holder Permit holder Don't know Not applicable Which of the following tourist services are currently provided in your most visited protected area and who provides them?
  • 10. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Restaurants Transport: buses, taxis, car rentals Retail: Grocery food, souvenirs, equipment (sale/hire) Special events: sports, music, dancing, and displays Accommoda:on (e.g. hotels, lodges, chalets, campsites etc) Reserva:ons and sales Guided trips and tours: vehicle based, balloon, boat, canoe Specialized training programs (e.g. mountain climbing, Basic services: Washrooms and toilets, cleaning, laundry Membership programme for visitors, such as the SANParks Communica:ons: Wifi access, cellphone coverage Waste collec:on and management (including recycling) Medical services, search and rescue Infrastructure: Tourist roads, hiking trails, 4x4 trails, landing Power: Electricity, fuel, gas, petrol Programme encouraging dona:ons from tourists Specialised research facili:es Services and facili:es for volunteers Museum and archive Informa:on: Visitor centre, informa:on boards, educa:on, Policing and security Protected area authority/government Concessionnaire License holder Permit holder Don't know Not applicable Which of the following tourist services are planned for your protected areas in the future and who might provide them?
  • 13. The needs assessment •  Online questionnaire •  Sent to 400+ people •  72 responses (18%): 67 usable •  Most responses from Africa (70%) + USA, UK, South America, Asia
  • 16. Build on guidelines & initiatives ublications Services Unit 219c Huntingdon Road Cambridge, CB3 0DL, UK Tel: + 44 1223 277894 Fax: + 44 1223 277175 E-mail: info@iucn.org www.iucn.org/bookstore Best Practice Protected Area Guidelines Series No. 8 IUCN World Commission on Protected Areas (WCPA) The World Conservation Union Sustainable Tourism in Protected Areas Guidelines for Planning and Management Paul F. J. Eagles, Stephen F. McCool and Christopher D. Haynes Adrian Phillips, Series Editor SustainableTourisminProtectedAreas:GuidelinesforPlanningandManagement he world’s number d protected areas are ncreasing proportion ive to manage tourist t visitors can cted areas without hey come to see. Review Copy 5 November 2014 Tourism and Visitor Management in Protected Areas Guidelines for sustainability Edited by Yu Fai Leung, Anna Spenceley, Glen Hvenegaard and Ralf Buckley, in collaboration with 54 contributors, Craig Groves, Series Editor Developing Capacity for a Protected Planet Best Practice Protected Area Guidelines Series No. XX
  • 17. Awareness of existing guidelines 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Tourism Concessions in Protected Natural Areas (UNDP) An Introduc:on to Tourism concessioning (World Bank Group) SADC TFCA Tourism Concession Guidelines (GiZ) Yes No I use this guide
  • 18. Existing materials •  Draft CBD guidelines •  UNDP, IFC, SADC guidelines •  Country guidelines •  Case studies •  Tools and templates Image © Aiia via Pixabay
  • 19. DRAFT
  • 21. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Tourism service pricing/fee sejng Legal liability Recruitment and management of volunteers Concession contract design/feasibility Tourism marke:ng/promo:on Hospitality services Procurement (e.g. tendering) Contrac:ng and contract management Business management Personnel management Legisla:on and regula:ons Tourism management Local community involvement and management Yes No Some Capacity building needs
  • 22. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Understanding the overall procurement process Evalua:ng tender documents Decision processes on outsourcing compared to insourcing Marke:ng of PAs and available concessions Understanding the contrac:ng process Understanding the benefits and disbenefits of outsourcing compared to insourcing Understanding PA tourism Monitoring and evalua:ng tourism concessionaires Budge:ng and financing of tourism concessions Working with/engaging the private sector Pricing for tourism concessions Sustainability of tourism concessions Case study examples Understanding tourism concession processes Developing a tourism concession plan for your PAs 5 (very important) 4 3 2 1 (not important) 0 (didn't answer) Workshop content