Presentation made at the CBD/IUCN TAPAS Group meeting on "Tourism partnerships and concessions in protected areas: Cooperating for success" meeting in the iSimangaliso Wetland Park
4. Building capacity
•  Clear and transparent selection
criteria
•  Transparent selection process
•  Equitable, empowering
capacity building
•  Clear roles and responsibilities
•  Detailed growth paths for staff
•  Set goals for capacity building
and measure results
•  Appropriate capacity building
methods
•  Monitor and evaluate
5. Discussion groups
ü  What existing skills do you have for managing
tourism concessions?
ü  What skills and training are needed?
ü  How do you currently build capacity?
6. Understanding the tourism business (1)
• Visitor requirements
and needs
• Tourism circuits
• Time required for
returns on investment
in tourism;
• Tourism occupancies,
rate, costs, revenues,
etc.
7. Understanding the tourism business (2)
• Maintaining
infrastructure, services,
• Exclusivity
• Skills required
• Impact of conservation
policies on tourism
8. Processes for increasing skills and capacity
ü Formal training
ü Practical mentorship
training
ü Exchange visits
ü Technical experts
ü Partnership support
ü Online forums and
resources