1. Production & Operations
Management - 2
July 2012
RM

2. Objectives
 Discuss the various roles production
management may play in supporting
the strategic plan of an enterprise
 Identify situations in which repetitive
production and batch production
would be appropriate

3. Automobile Factory
 Input – raw material
 Output – complete cars
 Process – fabrication, assembly
 Resources – assembly line, workers

4. Bakery
 Input – water, flour
 Output – breads, cakes
 Process – fabrication
 Resources – oven, workers

5. Hospital
 Input – patients
 Output – healthy individuals
 Process – health care
 Resources – medical
doctors, nurses, medical
supplies, equipment

6. Departmental store
 Input – shoppers
 Output – sales to satisfied customers
 Process –
transport, storage, promotion, informat
ion, exchange
 Resources – displays, stock of
goods, clerks

7. Restaurant
 Input – hungry customers
 Output – satisfied customers
 Process – prepare meals, serve
customers in a comfortable
environment
 Resources –
food, chef, waiter, stove, environment

8. University
 Input – students
 Output – educated individuals
 Process – imparting knowledge and
skills
 Resources –
teachers, books, classrooms

9. Carrier
 Input – things
 Output – things at another place
 Process – transport
 Resources –
cars, trucks, planes, sorting
devices, storage areas

10. Warehouse
 Input – things
 Output – things at a later time
 Process – store and preserve
 Resources – vaults, storage
areas, storage devices

11. In General
 Input
◦ raw material
◦ people with
requests
 Output
◦ products
◦ service
◦ serviced
people
 Process types
◦ physical
◦ exchange
◦ location
◦ storage
◦ educational
 Resources
◦ tools
◦ labor
◦ energy

12. Production & Operations
mgmt.
Production and Operations
Management (POM) provides ideas to:
tools, techniques, concepts, model
s, design, dimension, control, improve
production systems