1. Anil Bist
202, B WING IIND FLOOR,
KAMAL PARK,
NEAR MANGATRAM PETROL PUMP,
L.BS. MARG, BHANDUP (W)
MUMBAI-400078.
MOBILE NO:-9833755243
EMAIL ID: anilgbist@yahoo.co.in
20 Years’ Experience in Ocean Freight Division in
Freight Forwarding Industry
CAREER OBJECTIVE
To hold a responsible position in a professionally managed organization, where there
is ample scope for continuous improvement professionally, for achieving the desired
objectives and goals of the organization on a larger canvas.
CORE STRENGTHS
• Working out solutions of complex problems.
• Handling crisis management effectively.
• Ability to communicate/co-ordinate effectively.
• Dynamic, Focused & Result Oriented
•
KEY SKILLS:
• Operation planning to execute the shipments within the stipulated time period
as per the customer requirement.
• Increase the revenue through better consolidation planning.
• Good Interpersonal Skills with the customers as well as employees of the
organization.
• To fulfill timely customers logistics requirement at destination.
PROFESSIONAL CAPABILITES
Possess 20 years work experience in handling Ocean Freight Product (Freight
Forwarding) from Trainee to Asst Manager Cadre.

2. WORK EXPERIENCE
2001 till date:
I am presently working with UPS SCS India Pvt Ltd as Asst. Manager Ocean Freight
Western India
Profile:
• Working with the Pune & Ahmedabad office for operation requirement.
• Handling Ocean Export Department Team of twenty persons which
includes Team leader, Customer service, Operation & Documentation
for various sector .
• Ensuring the Team for timely & accurate Communication with Shipper,
CHA, Principal Office, Consignee, Shipping line, Buying House etc
• Well versed with LCL consolidations /Buyer consolidation for a VIP
account.
• Well versed with negotiations of ocean freight rate with sound
commercial acumen relating to ocean export shipment cycle.
• Quoting rates to customer’s/overseas offices.
• Interfacing with institutional and corporate clients for suggesting the
most viable services and product range, cultivating relations with them
for securing business.
• Build strong carrier relationship-Rate negotiations, cost control and
increasing profitability.
• Respond to corporate customer needs/enquiries and also attend their
monthly RFQ/Tenders.
• Participate in local operational planning including commercials and
pricing inputs, business direction to team and work closely with
Branch/Regional Head.
• Visiting shipping lines to develop strong relationship and negotiate the
best possible rates.
• Ensuring the best effort to obtain space and committed delivery during
peak season.
• Visiting Nhavasheva CFS and the operations staff provides the quality
service to retain Key/Corporate as well as nominated accounts
• Develop a high performance service culture within the functional
department.
• Develop and maintain strong personal relationship with key
strategic/corporate clients to ensure business retention and growth and
act as focal points for client escalations if necessary.
• Ensure the appropriate operational, commercial and KPI’S are
employed for Global clients to provide timely and effective reporting to
support day to day management of the business.
• Follow up with the Sales team, Branch offices for free hand booking,
accordingly liaising with shipping line for rate filling.
• Good exposure on CFS operation thereby timely coordinating &
communicating with CFS OPS for cargo consolidation.

3. • Good expertise in understanding the intricacies of the business with a
flair for managing customers & deal with them independently for
resolving issues as a part of Customer Relationship Management.
• Attending & visiting personally to potential/corporate customer and
recognize requirement and convert same as prospective service
accounts in turn increase branch revenue.
• Strong exposure in managing the nominated retail A/C ..like Pier-1,
Dollar Tree, Laura Ashley, Costco etc & understanding their SOPs &
ensure adherence to the same per setup KPI in SOP.
• Complete knowledge of standard Indian customs procedures for ocean
exports along with shipping procedures.
• Good relationships with shipping lines with sound knowledge on
shipping line routings, transit times & freight economics for arriving at
competitive buy rates.
• Supervising all aspects of the Ocean Export Program while ensuring the
proper and timely movement of Freight.
• Manage day-to-day complaints from overseas office & Customers etc
• Filing ocean rates with FMC for USA shipments and also for non US
shipment
• Handling all escalated issue by giving appropriate solutions.
• Promotion of online tools to the customer
• Assessing Employee performance –appraisals
• Helping peers in their work process, working towards improved
process, best practice if any to be suggested after discussion with
senior. Overall maintaining a Teamwork and healthy atmospheres
even under pressure.
• Assessing Employee Performance Appraisals
• Development/Training for the team & New hires
• Conducting interview for new hire, responsible for appointment of
New Hires for the department.
• Building relationship with customer, Agents, colleagues local or
overseas vide meeting, emails & phone calls.
• Selecting the service provider as per company process & customer
requirement.
1996 till 2001
Worked as an Ocean Freight Senior Executive Fritz Freight forwarding India Pvt
Ltd.,
Profile
• Coordination with Shipper –for new orders to be planned for stuffing
,intimating the vessel planning for required destination ,follow up and
coordination with shipper’s respective plants for documents, providing
vessel/loading confirmation.

4. • Coordination with shipping line for availability of containers, Vessel
Planning, Freight Rate, Delivery Order, Booking Confirmations,
Advance Loading List.
• Coordination with Transporters for planning and arranging
vehicle.
• Coordination with CFS operating staff for carting shipment
planning.
• Coordination with Overseas office for approval of nomination
shipment.
• Coordinating with customer for their day to day activates of the
shipment and solving their quarry with timely and effectively.
• Coordination with Shipper, CHA, destination office, buying house,
shipping line etc...
• Ensure friendly business relationship with vendors/subcontractors
to ensure best service and pricing at all times.
1995 till 1996
Worked as an Ocean Export Assistant Concord Freight Systems India Pvt Ltd for 1
year.
Profile
• Pre-Shippment & Post-shippments documentation.
• Coordination with Shipper, Transporter, CHA & CFS for day to day
activities
EDUCATIONAL QUALIFICATION
• B.COM FROM MUMBAI UNIVERSITY
• DIPLOMA IN EXPORT MANAGEMENT FROM INDIAN MERCHANT
CHAMBER
PERSONAL DETAILS
DATE OF BIRTH: 3RD
February 1971
MARITAL STATUS: MARRIED
EXTRA CURRICULAR ACTIVITIES: N.C.C
LANGUAGES KNOWN: English, Hindi and Marathi