Coral bleaching response guide 2016 (Western Indian Ocean)
WIDYASTUTI Angela
1. PERSONAL RESUME OF ANGELA WIDYASTUTI PAGE 1
R E S U M E
CAREER GOAL
I have gained knowledge and a good understanding towards excellent services from studying at Le
Cordon Bleu, Adelaide. Thus, these skills and knowledge have been put into practice in hotels where I
completed professional experience placements. My previous employment experience had help me to
gain more confident towards customer’s interaction in order to deliver excellent service. Hence, I enjoy
working with people with different backgrounds as well as being innovative and organised at work. In
addition, being a great team player and focus on short-term goals as well as long-term allows me to
learn more on being a responsible worker and gain more knowledge on work ethic.
EDUCATION
TERTIARY EDUCATION
February, 2013 - Le Cordon Bleu, Adelaide, South Australia
2015 Bachelor of Business (International Hotel Management)
January 2012 - Le Cordon Bleu, Adelaide, South Australia
February 2013 Diploma de Hotelier
February, 2011 - South Australian Institute of Business and Technology
January, 2012 Foundation of Business (Certificate IV)
SECONDARY EDUCATION
July, 2009 - Stella Duce II
June, 2010 Yogyakarta, Indonesia
ADDITIONAL SKILLS
LANGUAGES First Language: Fluent Indonesian
Other languages spoken: Fluent English
HARD SKILLS Food and beverage attendant skills
RSA certificate (South Australia)
Carry three plates
Working behind the bar
One step ahead training (Intercontinental Hotel Group by The Crowne Plaza)
Food safety training for buffet
Work under pressure
Angela WIDYASTUTI
Date of Birth: 6th
November 1993
Nationality: Indonesian
Mobile: +62812 9180 0868
Email: angeladamanik@gmail.com
2. PERSONAL RESUME OF ANGELA WIDYASTUTI PAGE 2
COMPUTER SKILLS
Microsoft Office
Photoshop
Opera (basic)
Active blogger
EMPLOYMENT EXPERIENCE
November, 2014- Arya Indian Cuisine (Fine dining restaurant)
February, 2016 Adelaide, Australia
Position: Manager
Demonstrated Skills
Ability to work under pressure
Great communication skills and understanding with customers from different cultures
Excellent customer service and excellent silver service
Excellent team player (both as an attendant and a trainee manager)
Excellent commitment to work
Gain more knowledge and understanding on leadership
Innovated to make changes towards excellent quality service
Gain more patient while dealing with some issues (Customers and Employees)
Decision making ability
Gain knowledge on stocking up as well as lodging account
Gain confident dealing with Efpost and Operation System
Gain confident in training employees and hiring
Ability to observe
August, 2013 - The Crowne Plaza
August, 2014 Adelaide, Australia
Position: Food and Beverage Attendant
Demonstrated Skills
Room Service Attendant
o Excellent customer service
o Ability to work under pressure
o Good team player
o Empowered to make decisions
o Able to work in a small space and keep it tidy at all time
o Gain more knowledge on HACCP
o Listening skills
o Provide training to new room service employees
Banquets
o Gain more confident to interact and handle intoxicated guests
o Experienced in set up and pack up also service and turn over rooms
o Effective communications with teams.
Breakfast team member
o Buffet set up
o Being approachable
o Teamwork effort
o Handling complaints
o Training as the HOST
o Lunch set up (if necessary)
Mini Bar
o Mini Bar Inventory
o Effective communication with Front desk.
3. PERSONAL RESUME OF ANGELA WIDYASTUTI PAGE 3
July, 2012 - Sheraton Mirage Port Douglas
January, 2013 Queensland, Australia
Position: Room Attendant
Demonstrated Skills
Communication skills with guests and employees
Cleaning rooms with high standards
Time management
Performing will while working under pressure
Attention to details
PERSONAL ACHIEVEMENTS
o Captain of Cheerleading in High School
o Second speaker of English debate team
o Best member in drama club
o Trained as a manager in early twenties
INTERESTS
Travelling
Dancing (Ballet and Cheerleading)
Enjoy meeting new people
Organising events
Cooking
Reading Philosophy
Enjoy music and singing
DIY Projects
Blogger
REFEREES
Professional:
Padma Rawat
Food and Beverage Manager and Executive Chef (The owner of Arya Indian Cuisine Restaurant)
81 O’conneil Street, North Adelaide, SA, Australia 50
Telephone (Work): +61 8 8267 6388
Telephone (Fax): +61 8 8267 6399
Hannah Durham
Crowne Meeting Services Manager (Crowne Plaza Adelaide)
Adelaide, 5000, South Australia, Australia
Telephone (work): +61 8 8206 8840
Email: Hannah.durham@ihg.com
Michel Gautron
Senior Lecturer (Le Cordon Bleu)
Days Road, Regency Park, SA, 5010
Telephone: +618 83484042
Mobile: +61413968167
Email: M.Gautron@mycordonbleu.net
Lisa Ferguson
Restaurant Manager (Crowne Plaza Adelaide)
Adelaide, 5000, South Australia, Australia
Telephone: 61 8 8206 8829
Fax: 61 8 8206 8800
Email: lisa.ferguson@ihg.com
4. PERSONAL RESUME OF ANGELA WIDYASTUTI PAGE 4
Ben Mayne
Professional Industry Placement Manager (Le Cordon Bleu Australia)
Days Road, Regency Park, SA, 5010
Telephone: 61 8 8348 3023
Facsimile: 61 8 8348 3025